Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG
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Summary of reviewsThe Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG consistently receives positive feedback for its excellent location, which offers convenient access to major highways, dining options, and important venues such as the Coliseum and Convention Center. The proximity to downtown attractions, like the State Capitol and Civil Rights museums, enriches the cultural experience for guests. This strategic position enhances both convenience and safety, contributing to a seamless stay.
Guests are generally pleased with the breakfast offerings, which are described as delicious with a variety of options. The breakfast area is well-maintained, with attentive staff ensuring a satisfying start to the day. The complimentary breakfast is appreciated for its convenience, especially for travelers with busy schedules.
The spacious and clean rooms are often highlighted as major positives. Many find the beds comfortable, offering a restful night's sleep, and the cleanliness of the rooms and common areas is frequently praised. While some guests have noted outdated furnishings and maintenance issues, the hotel's overall cleanliness and friendly staff contribute to a pleasant experience.
The staff is continually recognized for their friendliness and helpfulness, significantly enhancing guest satisfaction. Courteous service at the front desk, especially from specific staff members like Larry, is a standout feature that contributes to a welcoming atmosphere.
The hotel’s WiFi service is reliable and fast, providing convenience for guests needing connectivity during their stay. Additional amenities, including the gym and pool, receive mixed reviews; while the gym is fully equipped, some guests note maintenance issues. Similarly, the pool area is appreciated for its ambiance, though occasional maintenance concerns are noted.
Families find the hotel particularly accommodating, with spacious suites and child-friendly attractions nearby, like the children's museum and zoo. The atmosphere is family-oriented, with the pool being a highlight for children.
While the comfort of the beds receives a mix of reviews, many guests enjoy restful sleep due to the quality bedding. However, some inconsistencies in bedding standards occasionally detract from the comfort.
Overall, the Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG provides a satisfactory stay, with affordability and quality considered appealing for both budget-conscious travelers and those seeking a reliable option for business trips. The hotel caters well to pet owners with dog-friendly accommodations, though improvements in cleanliness around pet areas are suggested. Despite minor areas for improvement, the hotel maintains a positive reputation, offering a comfortable and convenient stay for visitors in Jackson.
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Guests are generally pleased with the breakfast offerings, which are described as delicious with a variety of options. The breakfast area is well-maintained, with attentive staff ensuring a satisfying start to the day. The complimentary breakfast is appreciated for its convenience, especially for travelers with busy schedules.
The spacious and clean rooms are often highlighted as major positives. Many find the beds comfortable, offering a restful night's sleep, and the cleanliness of the rooms and common areas is frequently praised. While some guests have noted outdated furnishings and maintenance issues, the hotel's overall cleanliness and friendly staff contribute to a pleasant experience.
The staff is continually recognized for their friendliness and helpfulness, significantly enhancing guest satisfaction. Courteous service at the front desk, especially from specific staff members like Larry, is a standout feature that contributes to a welcoming atmosphere.
The hotel’s WiFi service is reliable and fast, providing convenience for guests needing connectivity during their stay. Additional amenities, including the gym and pool, receive mixed reviews; while the gym is fully equipped, some guests note maintenance issues. Similarly, the pool area is appreciated for its ambiance, though occasional maintenance concerns are noted.
Families find the hotel particularly accommodating, with spacious suites and child-friendly attractions nearby, like the children's museum and zoo. The atmosphere is family-oriented, with the pool being a highlight for children.
While the comfort of the beds receives a mix of reviews, many guests enjoy restful sleep due to the quality bedding. However, some inconsistencies in bedding standards occasionally detract from the comfort.
Overall, the Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG provides a satisfactory stay, with affordability and quality considered appealing for both budget-conscious travelers and those seeking a reliable option for business trips. The hotel caters well to pet owners with dog-friendly accommodations, though improvements in cleanliness around pet areas are suggested. Despite minor areas for improvement, the hotel maintains a positive reputation, offering a comfortable and convenient stay for visitors in Jackson.
Hotel for Honeymoon
This hotel offers a convenient downtown location near the Coliseum, making it easy to access events and attractions. The complimentary breakfast and comfortable rooms provide a good value for honeymooners.
Family Friendly Hotel
Holiday Inn Express Hotel & Suites Jackson Downtown - Coliseum by IHG offers a convenient location near family attractions and provides amenities such as a pool and complimentary breakfast. The spacious suites are suitable for families.
Dog Friendly Hotel
This Holiday Inn Express is a pet-friendly hotel. It is conveniently located and provides amenities for a comfortable stay with pets.
Hotel with Swimming Pool
This Holiday Inn Express offers a swimming pool and is situated near the Coliseum, making it convenient for event attendees.
Outdoor Pool
Business Hotel
This hotel offers a convenient location in downtown Jackson, close to the Coliseum. It provides standard business amenities and services.
3-Star Hotel
This hotel offers a convenient location near the Jackson Downtown Coliseum. It provides comfortable rooms and amenities, including free breakfast.
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
The Holiday Inn Express & Suites Jackson Downtown - Coliseum boasts an excellent location that guests consistently praise for its convenience and accessibility. Situated right off the interstate, this hotel offers easy access to major highways and is conveniently located near numerous dining options, making it an ideal choice for travelers seeking both fast food and local restaurants. Its proximity to important venues such as the Coliseum, Convention Center, and Mississippi State Fairgrounds makes it a perfect spot for attending events. Guests appreciate being close to downtown Jackson, with key attractions like the State Capitol and Civil Rights museums within reach, adding cultural value to their stay. Additionally, the hotel is noted for its safety and easy accessibility, contributing to a comfortable and secure experience. Whether guests are passing through or participating in events, the location provides a seamless connection to both city amenities and children's activities, including the nearby zoo and children's museum. Overall, its strategic position coupled with clean rooms and friendly staff ensures a satisfying visit.
Nestled in the heart of Jackson, the Holiday Inn Express & Suites Jackson Downtown - Coliseum offers a breakfast experience that satisfied many of its guests, helping them start their day on a bright note. Several reviewers praised the breakfast as great and excellent, highlighting the delicious variety and good selection that were available each morning. The breakfast area was described as being clean with friendly and attentive staff, adding to the overall positive experience. Hot breakfast options, including scrambled eggs, bacon, sausages, and biscuits with sausage gravy, appeared to be guest favorites. The complimentary breakfast was seen as convenient, especially for travelers on tight schedules and those looking for value in their stay. While there were a few mentions of limited options and restocking issues during peak times, many guests still found the breakfast more than adequate to fuel their adventures for the day.
At the Holiday Inn Express & Suites in Jackson Downtown - Coliseum by IHG, guests often highlight the spaciousness and cleanliness of the rooms as major positives. Many reviews appreciate the large room sizes, which offer plenty of space, making them especially appealing for families or those needing extra room. Guests note that the beds are comfortable, often providing a restful night's sleep aided by cozy pillows. Cleanliness is frequently mentioned, with many rooms being described as clean or very clean, though some guests have encountered issues with dust and lingering odors.
Despite the positive remarks, a number of reviewers have observed that the rooms feel outdated and have suggested the need for upgrades. A few guests have also mentioned issues with strange smells, such as mold or dampness, and occasional maintenance problems, including missing TV remotes or stained sheets.
Nevertheless, the hotel has the advantage of a convenient location and friendly staff at the front desk, contributing to a pleasant overall experience. The complimentary breakfast and facilities are well-received, adding to the value of the stay. While the guest experience seems to vary, those who enjoy ample space and a restful environment will likely appreciate the accommodations at this hotel.
Visitors to the Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG can expect a mixed bag when it comes to the comfort of their beds. Many guests found the beds to be comfortable, with terms like "comfy," "awesome pillows," and "excellent beds" frequently mentioned, highlighting the hotel's capability in providing a restful night's sleep. The rooms themselves are described as large, with some featuring two king-sized beds, adding to the sense of comfort and space. There are plush comforts with an array of pillows, premium quality bedding, and some reviews noted a cozy, comfy experience. However, not all experiences were positive; some guests reported beds as being very uncomfortable and even likened them to sleeping on the floor. A few travelers noted issues with the lack of a mattress protector, dirty bed linen, or stained comforters, which might detract from an otherwise comfortable stay. Overall, while many enjoy the comfort of the beds, discrepancies in guest experiences suggest there's room for improvement in consistency and cleanliness regarding bedding standards.
The reviews for the Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG present a mix of experiences regarding cleanliness. Guests often spoke highly of the hotel's cleanliness, mentioning tidy rooms, a well-maintained property, and clean common areas like the lobby. Several reviewers described the hotel as very clean, with clean linens and a comfortable bed enhancing their stays. The friendly and helpful staff are consistently praised, adding to a welcoming atmosphere.
However, some guests reported issues with cleanliness, including dusty surfaces, stained bedding, and unpleasant odors in various parts of the hotel, particularly in the hallways and certain rooms. Instances of mildew and mold, as well as unclean bathrooms, were occasionally noted. Despite these concerns, many guests found the hotel to offer adequate and convenient accommodations, benefiting from easy property access and enjoying the complimentary breakfast.
Overall, while there are points of concern, many visitors found the cleanliness standards acceptable, with some reporting exceptional cleanliness during their stay.
Visitors to the Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG consistently highlight the hotel's impressive staff as a standout feature. Many guests describe the team as friendly, accommodating, and exceptionally helpful. The front desk personnel, particularly Larry, receive numerous compliments for being courteous and providing excellent service. Housekeeping staff are noted for their amiable and diligent work ethic, further enhancing guests' experiences. The overall ambience, created by the professional and courteous demeanor of the employees, contributes significantly to guest satisfaction. While a few reviews suggest room for improvement in terms of friendliness, the overriding sentiment underscores the dedication and politeness exhibited by most staff members. This focus on customer service ensures a pleasant and welcoming environment, making guests feel valued and well-attended during their stay.
At the Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG, guests generally have positive experiences with the hotel's WiFi services. The WiFi is noted for being both reliable and fast, adding a layer of convenience for those who need to stay connected during their travels. Guests have appreciated the good internet speed, which enhances their overall stay, whether for work or leisure purposes. Additionally, the hotel offers clean and comfortable accommodations, and guests often highlight the great breakfast and good amenities. Overall, the WiFi and other provided services make for a pleasant and accommodating stay.
Guests of the Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG have varied impressions of the hotel's gym. The fitness center is described as being fully equipped and having everything needed for a satisfactory workout experience. Some guests have noted that they took advantage of the fitness facility during their stay, appreciating the available amenities. However, there are also mentions of the gym being tiny, poorly maintained, and messy, with reports of a bad smell in the area. While the fitness area has been noted for its cleanliness, some equipment, such as the treadmill, was found to be out of order, contributing to mixed reviews of the overall experience.
The pool at Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG has received mixed feedback from guests. On the positive side, the pool area itself is appreciated for its pleasant ambiance, with several reviewers describing it as nice and great. Visitors have enjoyed spending time by the pool, and the hotel has been accommodating by allowing extended hours for swimming. While the pool is described as small, it manages to maintain a good appearance that satisfies guests. However, there are some concerns regarding its upkeep, with some reviews noting that it isn't always properly maintained. At times, the pool has been closed, which has disappointed some guests. Overall, while there are occasional issues with maintenance, the pool offers a generally nice space for relaxation.
Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG presents itself as a family-friendly retreat ideal for travelers with children. Situated in a convenient location, it offers easy access to children-friendly attractions, including the nearby children's museum and zoo, making it an appealing choice for families. The hotel features suites that can comfortably accommodate larger families, providing ample space with additional bedding arrangements, such as a separate area for pack and plays. Although there have been some concerns about the availability of sufficient linens and towels in suites, the positive experiences with the hotel's amenities often overshadow minor inconveniences. The inviting swimming pool is a highlight for kids, offering them a fun way to unwind. The atmosphere is notably family-oriented, fostering a welcoming environment where both the young and the young at heart can enjoy their stay. Overall, the attentive staff and the hotel's strategic location make it a favored destination for family visits to Jackson.
Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG offers a satisfactory stay with some mixed feedback from guests. While some felt the hotel did not reach a four-star status and requires basic maintenance and deep cleaning, others found it to be a good place to stay and a commendable option compared to other hotels in Jackson. Many guests appreciated the overall quality of the rooms, likening them to those found in higher-end hotels, which added value to their experience. The hotel is considered affordable, making it an attractive choice for budget-conscious travelers seeking comfort. Visitors often reported having a good night's sleep and a very good night stay, recommending the hotel to friends for its relative advantages against other accommodations in the area. Despite its need for some improvements, the overall experience at this hotel seems positive, contributing to a pleasant stay in Jackson.
The Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG is well-suited for business travelers, providing a convenient location ideal for work-related visits. Situated next to the coliseum, it offers easy access to nearby dining options, which adds to its appeal. The staff is noted for their helpfulness in addressing business needs, and the on-site conference facilities are adequate for professional gatherings. Overall, visitors recognize the hotel as a reliable choice for overnight business trips, offering decent value for the services provided. Many express a preference for returning, citing it as their go-to accommodation while in Jackson.
Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG is well-regarded for its dog-friendly accommodations, making it an excellent choice for travelers with pets. Guests appreciate the welcoming atmosphere for pets, highlighting the allowance of dogs on the property and a reasonable pet fee of $30. The hotel features a large grassy area perfect for walking dogs, ensuring convenience for pet owners. Additionally, safety is noted, with guests feeling comfortable walking their dogs around the premises. While there are positive comments on the pet-friendly environment, some reviews mention the presence of dog waste near the pool area, suggesting room for improvement in maintaining cleanliness. Overall, the hotel successfully caters to pet owners, providing a secure and accommodating stay.
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Location
Breakfast
Rooms
Despite the positive remarks, a number of reviewers have observed that the rooms feel outdated and have suggested the need for upgrades. A few guests have also mentioned issues with strange smells, such as mold or dampness, and occasional maintenance problems, including missing TV remotes or stained sheets.
Nevertheless, the hotel has the advantage of a convenient location and friendly staff at the front desk, contributing to a pleasant overall experience. The complimentary breakfast and facilities are well-received, adding to the value of the stay. While the guest experience seems to vary, those who enjoy ample space and a restful environment will likely appreciate the accommodations at this hotel.
Beds
Cleanliness
However, some guests reported issues with cleanliness, including dusty surfaces, stained bedding, and unpleasant odors in various parts of the hotel, particularly in the hallways and certain rooms. Instances of mildew and mold, as well as unclean bathrooms, were occasionally noted. Despite these concerns, many guests found the hotel to offer adequate and convenient accommodations, benefiting from easy property access and enjoying the complimentary breakfast.
Overall, while there are points of concern, many visitors found the cleanliness standards acceptable, with some reporting exceptional cleanliness during their stay.
Staff
Wi-Fi
Gym
Pool
Family
3 Star
Business
Dog Friendly
Yes, Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG.
Yes, Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG.
Yes, Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG has a gym.
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