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Summary of reviewsHotel Avenida enjoys a prime location that is perfect for travelers, especially those with families. Its central setting provides easy access to the city center, town square, local shops, the theater and the cathedral, all while being well-connected to various parts of the city. The neighborhood is quiet at night, ensuring restful stays and it is safe, adding to guests' sense of security and comfort. Additionally, the hotel’s clean environment and available parking further contribute to a convenient and enjoyable experience for those seeking proximity to city attractions.
The breakfast at Hotel Avenida is generally well-received with a majority of guests praising its quality and variety. The breakfast is frequently noted as delicious, well-served and proportional to the hotel’s standards. While it tends to be simple, it is generally sufficient with the coffee receiving particular commendation. Although there are occasional mentions of limited variety and slow replenishment, the positive aspects overwhelmingly dominate guest feedback.
The hotel's rooms are celebrated for their spaciousness, cleanliness and modern facilities, featuring newly renovated spaces that include air conditioning and fridges. The recently updated bathrooms also add to the positive impression. Guests find the rooms cozy, neat and accurately described in advertisements, providing a reliable experience. However, there are isolated concerns regarding old installations and the simplicity of the accommodations for the price.
Cleanliness stands out as a significant strong point for Hotel Avenida with guests frequently remarking on the spotless condition of both common areas and accommodations. The hotel's commitment to hygiene is evident throughout the property, though one suggestion for improvement involves wrapping blankets in plastic to maintain their cleanliness further.
The staff at Hotel Avenida are consistently praised for their exceptional service. Guests describe the team as helpful, friendly and attentive with numerous mentions of their kindness, politeness and dedication to guest satisfaction. The service is frequently described as fantastic and outstanding, highlighting the team's willingness to go above and beyond to ensure a pleasant stay.
While feedback on the hotel’s beds is mixed, many guests find them comfortable with some even describing certain beds as super comfortable. However, there are several comments regarding outdated and uncomfortable mattresses, issues with bed frames and the need for improved pillows. These concerns suggest that an update to the bedding could enhance overall guest comfort.
In summary, Hotel Avenida stands out for its excellent location, cleanliness and friendly, attentive staff, providing a generally positive experience for guests with a few areas that could benefit from minor improvements.
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