ibis Jacarei

Jacarei -23.30649500, -45.96281300 , Rua Tiradentes 299 (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe ibis Jacarei hotel is centrally located in Jacarei, providing easy access to local attractions and amenities, including Shopping Jacareí and a variety of bars, restaurants and supermarkets. This enviable location facilitates easy movement around the city and nearby areas.

Guests commend the hotel for its clean and comfortable accommodations. Newly decorated rooms, modern amenities, excellent internet service and accessible, free parking add to the overall convenience. The breakfast is particularly celebrated, showcasing a blend of quality, variety and freshness, making it a significant highlight of the stay. Though some guests noted occasional lapses in breakfast replenishments and the menu's limited options, the overall feedback remains overwhelmingly positive.

While dinner experiences are mixed with some praising the food quality and others lamenting limited menu options and long wait times, the friendly and helpful staff consistently enhance the guest experience. The staff are often described as very polite, attentive and efficient. Although there were occasional service inconsistencies, the dedication and professionalism of the staff ensure a welcoming atmosphere.

The hotel's cleanliness generally receives high praise, although some areas, such as bathroom cleanliness and restaurant hygiene, need improvement. The rooms, though sometimes regarded as small, are functional and well-maintained, offering comfortable bedding and good showers. However, improvements in ventilation and room illumination are suggested.

Parking facilities at the hotel are convenient, ample and free, though a mention of security insufficiencies was noted. Beds received varied reviews with most guests finding them comfortable and cozy, while some critique the mattress quality and pillow comfort. Bedding cleanliness was also occasionally a concern.

Overall, ibis Jacarei stands out within its three-star classification, offering services and facilities that often exceed typical three-star expectations. The hotel's central location, excellent breakfast, clean and comfortable rooms, friendly staff and convenient parking contribute to a pleasant and value-for-money stay.
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Dog Friendly Hotel
This hotel welcomes dogs for a fee and offers amenities like comfortable, air-conditioned rooms, free Wi-Fi, and an on-site bar. It provides a convenient and comfortable stay for guests with pets.

Hotel with Parking
ibis Jacarei provides a free parking area for guests. It's recognized for its modern structure, comfortable rooms, and additional services like a restaurant and bar.

Hotel Taking Steps Towards Sustainability

Business Hotel

Accessible Hotel

3-Star Hotel

Room Types
Standard Apartment with Double Bed The air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The apartment provides a minibar, a wardrobe, a safe deposit box, a flat-screen TV, as well as city views. The unit offers 1 bed.

Standard Apartment with Twin Beds The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. The apartment offers a minibar, a wardrobe, a safe deposit box, a flat-screen TV, as well as city views. The unit has 2 beds.

Guest Reviews
8.5
Very Good
Location
The ibis Jacarei boasts an enviable location in the heart of Jacarei, providing easy access to various local attractions and amenities. The hotel is conveniently situated within walking distance to Shopping Jacareí and is surrounded by numerous bars, restaurants and supermarkets. Guests appreciate the central setting, which facilitates movement around the city's key points and even nearby cities like Guararema.

The hotel offers clean and comfortable accommodations with newly decorated rooms and modern, functional amenities. Visitors highlight the accessibility and free parking, which adds to the overall convenience. The breakfast receives positive remarks, complementing the comfort and cleanliness of the rooms.

Friendly and helpful staff contribute to the pleasant experience at ibis Jacarei. The hotel's affordability and good cost-benefit ratio make it an attractive choice for travelers. Free parking and excellent internet service enhance the stay, while the cozy and well-maintained environment ensures a comfortable visit. Although a few guests mentioned some challenges with the WiFi connection and found the entrance a bit confusing, the overall feedback underscores the excellent and central location of the hotel as its standout feature.

Breakfast
The breakfast at ibis Jacarei repeatedly garners high praise from guests, showcasing a commendable blend of quality, variety and freshness. Many reviews highlight the breakfast as great, wonderful and even perfect, pointing to a well-rounded morning meal experience. Guests commend the diversity of options available, including fresh products and lactose-free items, alongside a notable mention of the delicious and very good coffee.

A comprehensive breakfast setup featuring excellent quality and a significant variety of choices seems to be a consistent highlight. Some guests describe it as one of the best in the Ibis chain with a great cost-benefit ratio and well-organized service. The abundance of options, including various juices, breads and fitness items like tapioca, adds to the appeal.

Despite the overwhelmingly positive feedback, a few guests noted areas for improvement. Some mentioned that certain products tasted old and that the food occasionally wasn't replenished in a timely manner. There were also comments about limited options and breakfast items not aligning with the price in some cases.

Overall, the breakfast at ibis Jacarei is celebrated for its high standard, making it a notable feature of the hotel's offering, although there remains some room for enhancement in specific areas.

Dinner
Guests have shared mixed experiences regarding dinner at ibis Jacarei. While some enjoyed the "wonderful food" and praised the "excellent Portuguese restaurant," others pointed out several shortcomings. The menu was frequently described as "very basic," with a noticeable "lack of lighter and healthier options." Additionally, some diners were disappointed by the absence of à la carte selections and the buffet offered limited variety. Operational issues were also highlighted, such as the "long wait for service" and instances where there was "no one to assist," causing guests to seek alternatives outside the hotel. Overall, while some diners found the food excellent, there were notable areas in need of improvement.

Rooms
The rooms at ibis Jacarei offer a mix of strengths and a few areas needing improvement. Many guests have noted that the room space is sufficient and standard for Ibis with a modern, functional design that provides everything necessary for a comfortable stay. The rooms are generally described as clean, cozy and well-organized with comfortable beds that contribute to a pleasant experience. Some rooms boast incredible city views, especially from the top floors, adding to the appeal.

However, there are recurrent comments about the small size of the rooms, which can feel claustrophobic, especially for families. Cleanliness expectations were occasionally unmet with some guests mentioning issues like dirty showers and poor ventilation. Issues like missing towels, lack of natural ventilation and inadequate room illumination were also pointed out. Despite these drawbacks, many visitors appreciated the comfortable bedding, good showers and the overall value for money typical of the Ibis standard. The functional nature of the rooms, combined with good cleanliness and organization, make them a reliable choice for many travelers.

Beds
The beds at ibis Jacarei receive mixed reviews with a variety of opinions from guests. On the positive side, many guests praise the beds as comfortable, cozy and soft, enhancing their stay considerably. Phrases like "uper thin and very uncomfortable mattress" and "the base and on top they put a padding, which is terrible to sleep on," however, highlight some dissatisfaction. Pillows too received varied remarks from being called comfortable to having an unpleasant smell.

Moreover, some guests noted issues with cleanliness and maintenance, mentioning stained sheets and bedspreads that were clearly not washed. The comforters and blankets were often described as thin, which might not meet everyone's comfort needs.

Overall, while many found the beds at ibis Jacarei to be reliably comfortable and cozy, consistent issues with mattress quality, pillow comfort and bedding cleanliness detract from an otherwise satisfactory sleeping experience.

Cleanliness
The cleanliness of the ibis Jacarei hotel receives a mix of reviews from guests. Many praise the hotel for being very clean with numerous comments highlighting its clean and well-organized facilities. The cleanness of rooms and bathrooms is especially commended with several guests describing the general cleanliness as impeccable. Positive remarks also include clean bedding, a clean environment and adherence to pandemic hygiene standards. However, some guests have pointed out areas needing improvement. Issues such as dirty or stained curtains, smelly pillows and sticky floors were mentioned. The cleanliness of the bathrooms, in particular, has room for enhancement with reports of disappointing shower box cleaning and unclean restroom trash. Additionally, some noted that the restaurant's cleanliness did not meet expectations, mentioning dirty dishes and tables. While the cleanliness is generally appreciated, consistent cleaning standards throughout all areas of the hotel could further improve the overall guest experience.

Staff
At ibis Jacarei, guests consistently praise the hotel staff for their exceptional service and friendliness. The employees are frequently described as very polite, attentive and helpful, creating a welcoming atmosphere for guests. Many reviewers noted the excellent service provided by the front desk and how the staff without exception, were courteous and quick in their assistance.

Visitors were particularly impressed by the efficiency and professionalism of the staff, highlighting their ability to address issues promptly and provide valuable help. The fact that the staff spoke English was another plus for international travelers, ensuring smooth communication.

However, there were some criticisms regarding service consistency. Some guests experienced delays during check-in and mentioned that the reception could be more efficient. There were also occasional lapses in communication, such as guests not being informed about the need to re-validate key cards or booking inaccuracies.

Despite these few drawbacks, the overall sentiment remains highly positive with guests appreciating the dedication and kindness of the staff. Many specifically mentioned excellent service across various hotel services, like the cafeteria and extended their gratitude to particular staff members who enhanced their stay. Overall, ibis Jacarei’s staff is recognized for their commendable commitment to guest satisfaction.

Parking
The parking at ibis Jacarei receives positive remarks from many guests. It is often highlighted as being very good, convenient and easy to access. Visitors appreciate the ample and complimentary parking options, including a free covered garage and spacious underground parking facilities. The convenience is further enhanced by the absence of parking fees and the availability of numerous parking spaces. Nonetheless, there is a mention of a lack of security for the parking area. Overall, the satisfaction with the parking experience at ibis Jacarei is high, contributing to a pleasant stay for guests.

3 Star
Ibis Jacarei meets the expectations of a typical Ibis hotel, delivering on its promise as an average three-star establishment. Guests found the hotel's facilities, cleanliness, location and overall structure to be better than anticipated for its category. Many noted that the services far exceeded the usual three-star expectations, suggesting a well-founded star rating. The rooms offer the standard space typical of Ibis hotels, ensuring consistency in what one expects from this brand. While some higher category hotels may offer more, Ibis Jacarei stands out positively within its three-star classification.


No, ibis Jacarei doesn't have any pool.

No, a spa isn't available at ibis Jacarei.

Yes, ibis Jacarei welcomes dogs.

Yes, parking facilities are available at ibis Jacarei.

No, ibis Jacarei doesn't have a gym.

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