Kouyurou Ikawa

Izunokuni 35.03487200, 138.93581400 , Kona 43-2 (Show on Map)
7.9
Good


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Summary of reviewsKouyurou Ikawa receives commendable reviews from guests, particularly for its culinary offerings and exceptional staff. The dining experiences are a highlight, with breakfast and dinner consistently praised for their delicious flavors and authentic Japanese presentation. Meals are creatively plated, abundant, and provide a great variety, contributing significantly to guest satisfaction. Even minor service delays during dinner do not detract from the overall enjoyment, with guests often acknowledging the meals as tremendous value for the price.

The rooms are appreciated for their spaciousness, cleanliness, and comfortable Japanese-style bedding, offering a cozy atmosphere complemented by serene surrounding scenery. Though some signs of wear are noted in furnishings and concerns about privacy in the top-floor bath exist, the rooms serve as a satisfactory base, especially with the option to enjoy hot spring water and chilled drinks.

The staff at Kouyurou Ikawa stand out for their courteous and attentive service, leaving guests feeling valued and welcomed. The team’s ability to assist in English is particularly appreciated, enhancing the stay experience despite the occasional service hiccup.

However, cleanliness is a notable concern, with reports of dust accumulation, furniture deterioration, and unpleasant odors. These issues detract from the expected standards and underscore the need for improvement to elevate guest satisfaction further. While Kouyurou Ikawa serves as a potential choice for travelers, addressing these cleanliness problems could significantly enhance its reputation. Overall, Kouyurou Ikawa is acknowledged as a rewarding destination focused on delivering authentic Japanese cuisine and warm hospitality.
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Room Types
Japanese-Style Comfort Room - Non-Smoking The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room offers a flat-screen TV with satellite channels, tatami, a safe deposit box, an electric kettle as well as mountain views. The unit has 6 futons.

Twin Room with Tatami Area - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, a safe deposit box, an electric kettle, a sofa as well as mountain views. The unit has 2 beds.

Japanese-Style Standard Room - Non-Smoking The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV with satellite channels, tatami, a safe deposit box, an electric kettle as well as mountain views. The unit offers 6 futons.

Japanese-Style Standard Room - Smoking The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room offers a flat-screen TV with satellite channels, tatami, a safe deposit box, an electric kettle as well as mountain views. The unit offers 6 futons.

Japanese-Style Economy Room - Smoking The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This family room features air conditioning, tatami, flat-screen TV with satellite channels, as well as wine/champagne for guests. The unit offers 6 futons.

Guest Reviews
7.9
Good
Breakfast
Kouyurou Ikawa impresses guests with its culinary offerings, providing both breakfast and dinner that uphold authentic Japanese traditions. Diners consistently underscore the delicious flavor of the meals, which are complemented by varied menus that enhance the dining experience. While some minor improvements in the breakfast side dishes are noted, the overall quality and variety, presented in bento-style, receive positive mention. The inclusion of delightful surprises like rice balls adds to the authenticity, appealing to those seeking a genuine Japanese dietary experience. Coupled with enjoyable flavors and noteworthy consideration in service, the meals are acknowledged as good value, making Kouyurou Ikawa a commendable choice for travelers eager to savor Japanese cuisine.

Dinner
Guests at Kouyurou Ikawa have consistently praised the hotel's dining experiences, describing the meals as stylish, delicious, and luxuriously abundant. Both breakfast and dinner are highlighted for their impeccable taste, with many appreciating the creative use of vegetables and attractive plating that accompanies each course. The dinners, often served in a course style, are noted for being plentiful with a wide variety of dishes that impress with their seasoning and presentation. Some guests found the serving intervals to be prolonged and noted occasional delays in service, but these minor issues did not overshadow the overall satisfaction with the culinary offerings. The meals, described as tremendous and beyond the price point, contribute significantly to the guests' enjoyment and highlight the great value of staying at Kouyurou Ikawa.

Rooms
At Kouyurou Ikawa, guests often comment on the spacious and clean rooms, highlighting a comfortable and cozy atmosphere overall. The Japanese-style bedding is frequently noted for its comfort, contributing to a restful night's sleep. Many guests appreciate the thoughtful room details that enhance their stay without overwhelming service. The surrounding scenery, with its lovely hills and walking trails, adds to the serene environment. Moreover, the ambiance of the hotel is praised for its pleasantness, with a particularly stylish design. However, some rooms show signs of wear, with worn tatami mats and shabby furniture noted occasionally. While the top-floor bath offers a great experience, privacy concerns exist due to outside visibility. Despite these few drawbacks, many travelers find the rooms to be a good base for their stay, especially when they can enjoy hot spring water or chilled drinks in the room.

Cleanliness
Kouyurou Ikawa presents an unfortunate scenario when it comes to cleanliness, according to several guest reviews. The common thread among these accounts highlights a series of issues barely meeting acceptable standards. Visitors frequently noted dust accumulation in various areas, including the bathroom and lobby, detracting from the expected tidiness. Similarly disconcerting, the furniture, such as tatami mats, cushions, and sofas, often appeared unclean, with some even being torn.

Guests also pointed out damp bedding cupboards, uncomfortable room smells, and clogged air conditioners that further diminished their experience. Specific mentions about hair in home baths and remnants like used toothpaste in bathroom cups reinforce the perception of inadequate cleaning practices. Smoky odors permeating hallways and rooms unsettle guests expecting a fresh ambiance.

The lack of relaxing spaces within the hotel confines also undermines the overall experience, making it less appealing for those who prefer to unwind indoors. Despite being a potential choice for travelers, Kouyurou Ikawa will need to address these cleanliness issues to improve guest satisfaction and elevate their reputation.

Staff
Kouyurou Ikawa stands out for its exceptional staff, often exceeding expectations when it comes to service and hospitality. Guests commend the team's bright and courteous demeanor, highlighting the front desk and dining staff as particularly welcoming and helpful. The attentiveness and high level of service have left many visitors feeling truly valued, often surpassing experiences at other hotels. Efforts to communicate in English are also appreciated, demonstrating the staff's dedication to making guests comfortable despite language barriers. While there are occasional hiccups, such as delays in service at specific locations, the overall experience remains positive. The polite and helpful nature of the staff leaves a lasting impression, making the stay at Kouyurou Ikawa both pleasant and rewarding.


No, Kouyurou Ikawa doesn't have any pool.

No, a spa isn't available at Kouyurou Ikawa.

No, Kouyurou Ikawa doesn't allow dogs.

Yes, parking facilities are available at Kouyurou Ikawa.

No, Kouyurou Ikawa doesn't have a gym.

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  • 7.8 Good

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