Izamal20.93241000,
-89.01956100,
Calle 31 A No 308 Por 30 Y 30 A Col Centro(Show on Map)
8.7
Very Good
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Summary of reviewsHotel San Miguel Arcangel is praised for its exceptional location right in the heart of Izamal, offering prime views and direct access to the city’s main square and iconic landmarks like the former convent and the local market. The hotel provides an ideal base for exploring the city's rich culture and history on foot with everything nearby, including charming cafes and gardens.
While the complimentary breakfast is simple, consisting primarily of coffee and toast, guests appreciate it as a pleasant touch of hospitality. For those desiring a more substantial morning meal, the à la carte options featuring items like fruit, eggs and ham receive high marks for quality. The historical charm of the breakfast setting, near one of Izamal's Mayan pyramids, also enhances the dining experience.
The dinner experience at the hotel's restaurant is widely praised for both the delicious food and the enchanting ambiance, particularly the terrace overlooking a Mayan pyramid. Some guests note the need for more menu variety but find the overall dining experience delightful, often enjoying meals or drinks in the beautiful small garden.
Rooms at the hotel are noted for their cleanliness, comfort and spaciousness with many featuring balconies and superb views of the convent. The cleanliness extends to the entire property, creating a hygienic and inviting environment. While a few rooms may suffer from occasional noise or insufficient natural light, most guests find the rooms quiet and comfortable, ensuring a pleasant stay.
The staff receives mixed but mostly positive reviews, characterized as friendly, attentive and welcoming. Exceptional service is frequently mentioned, though there are occasional reports of unprofessional behavior. Overall, the staff contributes positively to guests' experiences, enhancing the welcoming atmosphere.
Guests find the Wi-Fi service to be somewhat inconsistent, working better in areas closer to the garden but often inadequate in the rooms. This may pose a challenge for those needing a robust internet connection throughout their stay.
As a family-friendly destination, Hotel San Miguel Arcangel stands out, offering a warm, cozy atmosphere perfect for families with children. The central location and accommodating environment make it a lovely choice for a family visit to Izamal.
The hotel provides good value for money, appealing to budget-conscious travelers with its simple yet charming atmosphere and historic decor. Despite basic amenities and breakfast offerings, many guests find the cost/price ratio exceptional, making it a highly recommended option for those looking to maximize their travel budget while enjoying a quaint, comfortable stay. Show more
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Categories
Small Hotel
This boutique hotel features an idyllic courtyard and an on-site coffee shop, providing a cozy and convenient atmosphere. Select rooms offer plaza-view balconies, allowing guests to immerse themselves in the heart of Izamal.
Family Friendly Hotel
3-Star Hotel
Room Types
Double RoomThis air-conditioned room has a seating area, in addition to a cable TV and a private bathroom with a shower and toilet. There is also a mosquito net and fan.
Double Room with BalconyThis air-conditioned room has a private balcony. It also boasts a cable TV, a seating area and a private bathroom with a shower and toilet.
Guest Reviews
8.7
Very Good
Location
Hotel San Miguel Arcangel truly excels in its location, positioned right in the heart of Izamal. Guests repeatedly highlight its central placement with prime views and direct access to the city’s main square. Visitors appreciate the unbeatable proximity to iconic landmarks such as the former convent, local market and the primary tourist sites, all within a comfortable walking distance. The hotel is conveniently located near both bus stations, enhancing its accessibility. Its setting in front of the park and close to the pyramid adds to the strategic advantage. With everything close by, including charming local cafes and gardens, it provides an ideal base for exploring the city on foot. This hotel is praised for its perfect and beautiful location, making it an excellent choice for those looking to delve into the rich culture and history of Izamal.
Breakfast
At Hotel San Miguel Arcangel, guests can expect a reliable yet straightforward breakfast experience, primarily characterized by complimentary coffee and toast with butter and jam. While the basic offering is a minimalistic continental breakfast, including tea or coffee and two slices of toast, it is often described as good value for money and a pleasant inclusion in the room price. Guests appreciate the free coffee and toast as a nice touch of hospitality from the hotel, although some find it too simple or meager.
For those with a more substantial appetite, the hotel provides an à la carte breakfast for an additional cost, featuring delicious options like fruit, eggs and ham. The quality of the food earns high marks with the additional fare often being praised as very rich and delicious.
A significant point of enjoyment for visitors is the breakfast setting itself, which boasts historical charm, having been the site of one of Izamal's many Mayan pyramids. Despite minor inconveniences like occasional flies or bees, the courtyard's atmosphere enhances the dining experience.
However, for guests with specific dietary preferences, such as vegetarians, the lack of variety in the complimentary breakfast can be a downside. For those wanting a more elaborate morning meal without extra cost, nearby alternatives like the market also present viable options.
In summary, while the complimentary breakfast at Hotel San Miguel Arcangel is basic and can feel limited for some, the quality of available paid options and the enchanting breakfast location provide a pleasant start to the day for most guests.
Dinner
Hotel San Miguel Arcangel offers an impressive dining experience that has delighted guests with its delicious food. The cafeteria is particularly noted for providing a wide range of tasty options, ensuring that everything served meets high standards of flavor. For those who prefer light bites, the small café, offering snacks and coffee, comes highly recommended.
The restaurant area garners significant praise not just for its food, but also for its enchanting ambiance. The terrace provides a unique and magical setting, overlooking a Mayan pyramid that adds an extraordinary touch to the dining experience. Additionally, having a drink in the hotel's small garden is a peaceful and enjoyable option for guests.
The hotel itself boasts a beautiful and superb decoration with an eccentric yet sophisticated style. The use of beautiful craftsmanship pieces further enhances the overall aesthetic, blending the charm of a nice classic building with the intriguing appeal of Mexican decor.
However, some reviews noted a need for more variety on the menu, suggesting that while the food is delicious, expanding the offerings could further elevate the dining experience. Despite this, the convenient option of a café renting out space in the back ensures that food and beverages are readily available for guests throughout their stay.
Rooms
Hotel San Miguel Arcangel offers a variety of room options that have received positive comments from guests. Many have enjoyed rooms with a view of the convent, particularly those with balconies and several noted the magnificent and superb views as a highlight. The hotel rooms are generally described as very clean, comfortable and spacious with comfortable beds and bedding being a recurrent theme.
The cleanliness of the rooms is frequently praised with terms like spotlessly clean and neat and clean often mentioned. Large rooms are another point in favor with some reviews noting big beds and an overall spacious feeling. Guests appreciated the quiet ambience in upper rooms and functional aspects such as decent soundproofing and modern amenities. Some rooms face an inner courtyard or patio, providing a quieter stay.
However, a few minor downsides were noted, such as occasional noise from the square side and varying shower times. Some guests mentioned issues with humidity and dark rooms, while others found it necessary to cover the windows and turn on lights due to insufficient natural light in certain areas. Despite these minor issues, the rooms' comfort and cleanliness seem to effectively meet the needs of travelers looking for a pleasant stay in a classic yet quaint hotel setting.
Beds
Guests at Hotel San Miguel Arcangel have varied opinions about the beds. Many have found the beds to be comfortable with some even describing them as very comfortable and the bedding as luxurious. Some guests appreciated the larger bed sizes, which contributed to their comfort. However, there are mentions of inconsistency, as a few guests felt the beds were hard or too small for their liking. Overall, while there is positive feedback on the comfort and size of the beds, some guests may find the mattresses firmer than expected.
Cleanliness
Hotel San Miguel Arcangel consistently receives high praise for its exceptional cleanliness. Guests frequently highlight the rooms as being very clean, tidy and comfortable. Many reviews emphasize that everything is kept immaculately clean, helping to make the stay pleasant and worry-free. Visitors also note the spotless condition of the rooms, describing them as the cleanest they've encountered on their travels through Mexico.
The level of cleanliness extends to the entire hotel, ensuring a hygienic and fresh environment. The staff’s dedication to maintaining a high standard of cleaning and tidiness is evident and appreciated. However, there are occasional mentions of minor issues, such as hair ties from previous guests and shared shower floors, but these instances seem infrequent and are often overshadowed by the overall positive cleanliness remarks.
In summary, Hotel San Miguel Arcangel excels in providing a very clean and comfortable experience, making it a standout choice for travelers looking for well-maintained accommodations.
Staff
Hotel San Miguel Arcangel receives mixed reviews regarding its staff with a strong leaning towards positive experiences. Many guests highlight the friendliness and helpfulness of the staff, often describing them as attentive, welcoming and professional. Encounters with the hotel personnel are frequently characterized by exceptional service with special mentions of staff members like Dolores who go above and beyond in their interactions with guests.
However, not every experience is positive. Some guests found the reception lacking in empathy and noted instances of unprofessional behavior, such as employees not prioritizing their tasks or being unhelpful with luggage. Despite these occasional lapses, the overall impression suggests that the staff of Hotel San Miguel Arcangel largely contributes positively to guests' stays, making them feel supported and welcomed.
Wi-Fi
At Hotel San Miguel Arcangel, guests have shared their varied experiences regarding the hotel's Wi-Fi service. The complimentary Wi-Fi tends to perform better in areas closer to the garden, offering decent internet access in those spots. However, many guests reported that the Wi-Fi does not reach the rooms effectively with some stating it doesn't work at all in these areas. While the internet connection could be a bit stronger throughout the property, travelers looking to stay connected might find it challenging within their rooms due to poor coverage and weak signal strength. Overall, while complimentary, the Wi-Fi at Hotel San Miguel Arcangel might not meet the needs of those requiring a robust internet connection throughout their stay.
Family
Hotel San Miguel Arcangel has earned favorable reviews as a family-friendly destination, making it an excellent choice for those traveling with children. The hotel, described as small and cozy, offers a warm, family-oriented atmosphere that is perfect for a short stay, especially for families visiting Izamal. Guests appreciate the hotel's family-run nature, which is evident in the thoughtful touches like artifacts and family photos that add to the overall warmth and coziness.
Families have found the hotel highly accommodating with many guests noting their enjoyable stays with children, including young ones. The family breakfast adds a homely touch to the experience, fostering a shared family atmosphere. The central location of the hotel makes it an ideal spot for sightseeing around the town, allowing guests to easily explore the city's attractions. Overall, Hotel San Miguel Arcangel is praised as a lovely place for a family stay, successfully combining comfort, affordability and a welcoming environment.
3 Star
Hotel San Miguel Arcangel offers a compelling choice for those seeking good value for money. Guests repeatedly highlight the hotel's excellent cost/price ratio, noting it as an exceptional option for budget-conscious travelers. The hotel features a simple and charming atmosphere with historic decor, making it appealing for those who appreciate understated elegance.
Despite its basic amenities and minimalistic breakfast offerings, many found the overall structure to be well-maintained and clean. The balance between cost and quality seems to be a significant draw with multiple reviews commenting on the affordability of the rates and the overall comfort of the rooms. Though some guests feel that the cost could be high relative to the services provided, the general consensus leans toward contentment with the value offered.
The service is highlighted positively with remarks on good service further enhancing the perception of value. This hotel stands out as a budget-friendly option that delivers a quaint, comfortable experience without unnecessary frills, making it highly recommended for those looking to maximize their travel budget.
No, Hotel San Miguel Arcangel doesn't have any pool.
No, a spa isn't available at Hotel San Miguel Arcangel.
No, Hotel San Miguel Arcangel doesn't allow dogs.
No, parking facilities aren't available at Hotel San Miguel Arcangel.