Quality Inn Ithaca - University Area
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Summary of reviewsThe 'Quality Inn Ithaca - University Area' stands out largely due to its prime location, accommodating staff, and affordability. Nestled near both Cornell University and Ithaca College, as well as downtown Ithaca, it offers guests convenient access to educational institutions, local shops, restaurants, and natural attractions like Buttermilk Falls State Park and the Finger Lakes. This central placement makes it an appealing choice for visitors seeking both leisure and convenience.
The staff at the Quality Inn receive considerable praise, with guests often noting their friendliness and eagerness to assist, significantly enhancing the overall experience. Specific mentions of team members going above and beyond illustrate a strong commitment to customer service, creating a welcoming atmosphere.
The breakfast experience is generally positive, with a variety of options that include cereals, muffins, eggs, and more. While the breakfast area tends to get crowded, and occasional issues with food quality have been noted, the effort and friendliness of the breakfast staff are well-received.
Guest opinions on the rooms are mixed. Many appreciate the cleanliness and comfort of the beds, thanks to ongoing renovations, despite the hotel being older. However, the rooms are on the smaller side and some guests have identified areas in need of upkeep. While most of the rooms maintain a good standard of cleanliness, communal areas have occasionally been criticized for lacking the same attention.
Overall, while the Quality Inn Ithaca - University Area could improve in areas such as room and communal space maintenance and breakfast service, it remains a popular option due to its excellent location, affordable rates, and standout customer service. The comfortable beds add to the appeal, though increased attention to the upkeep of bed linens would further improve guest satisfaction.
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The staff at the Quality Inn receive considerable praise, with guests often noting their friendliness and eagerness to assist, significantly enhancing the overall experience. Specific mentions of team members going above and beyond illustrate a strong commitment to customer service, creating a welcoming atmosphere.
The breakfast experience is generally positive, with a variety of options that include cereals, muffins, eggs, and more. While the breakfast area tends to get crowded, and occasional issues with food quality have been noted, the effort and friendliness of the breakfast staff are well-received.
Guest opinions on the rooms are mixed. Many appreciate the cleanliness and comfort of the beds, thanks to ongoing renovations, despite the hotel being older. However, the rooms are on the smaller side and some guests have identified areas in need of upkeep. While most of the rooms maintain a good standard of cleanliness, communal areas have occasionally been criticized for lacking the same attention.
Overall, while the Quality Inn Ithaca - University Area could improve in areas such as room and communal space maintenance and breakfast service, it remains a popular option due to its excellent location, affordable rates, and standout customer service. The comfortable beds add to the appeal, though increased attention to the upkeep of bed linens would further improve guest satisfaction.
Dog Friendly Hotel
Allows both dogs and cats, and well-behaved pets may be left unattended. There is also a relief area with a waste station on the property.
Hotel with Parking
Guests at this hotel benefit from free ample on-site self-parking, with the added convenience of free parking for up to 14 days and an airport shuttle service.
Accessible Hotel
This hotel offers disabled access and a lift. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are available. The hotel is 100 percent smoke-free and pet-friendly.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Gym
Guest Reviews
The 'Quality Inn Ithaca - University Area' boasts an exceptional location for visitors exploring the vibrant region around Ithaca, New York. With convenient access to both Cornell University and Ithaca College, it serves as a practical base for academic visits. Guests find its proximity to downtown Ithaca advantageous, allowing easy exploration of local shops, restaurants, and activities. The hotel is also strategically positioned near natural attractions, being within a mile of the picturesque Buttermilk Falls State Park and offering easy routes to the Finger Lakes. Moreover, the location provides straightforward travel options to nearby towns such as Elmira and Ovid. Overall, its central placement coupled with affordability makes it a popular choice for visitors seeking both leisure and convenience in the area.
The breakfast experience at the Quality Inn Ithaca - University Area received mixed feedback from guests. While some guests found the breakfast to be surprisingly good and impressive for the cost of the room, others described it as poor or in need of improvement. Positive mentions highlighted the variety of items available, including cereals, breads, muffins, waffles, eggs, and sausage, along with beverages like several juices, tea, and coffee. These options provided a satisfying start to the day for guests who appreciated a free breakfast included with their stay.
However, there were consistent mentions of the breakfast space being small and needing more frequent attention, suggesting possible congestion during peak hours. Some reviews pointed out issues such as soggy eggs, empty waffle batter dispensers, spoiled milk, and sour orange juice, indicating areas for improvement in maintaining food quality. Despite these challenges, the helpful and friendly staff at breakfast left a positive impression on guests. Overall, the breakfast offered a decent variety but could benefit from enhanced service and space management.
Quality Inn Ithaca - University Area provides guests with a mixed experience when it comes to its rooms. Many reviewers appreciate the overall cleanliness, highlighting clean rooms, bathrooms, and a consistent provision of fresh towels. The beds are often noted for their comfort, contributing positively to the stay. Guests acknowledge the renovation efforts, with several mentioning that the rooms have been redone, even if the hotel itself is older. However, the size of the rooms tends to be on the smaller side, and some facilities still appear dated. While many rooms maintain a high standard of cleanliness, inconsistent cleaning is noted, with occasional issues like unchanged sheets and leftover hair in the shower. The location is easy to find in Ithaca, and some rooms offer convenient ground floor access, albeit with potential noise from outside. Overall, the hotel strives to offer a comfortable stay, though it faces occasional challenges in upkeep.
Travelers visiting the Quality Inn Ithaca - University Area have shared varied experiences regarding the hotel's beds. Many guests have found the beds to be comfortable, offering a good night's sleep. However, others have encountered issues, noting that some mattresses were too hard and certain beds felt as firm as rocks. Additionally, the condition of bed linens has been a concern for some, appearing stained or seemingly unchanged from previous use. There have also been mentions of beds being old and noisy, which may disturb a restful ambiance. While comfort has been highlighted by some, attention to bed maintenance might enhance overall guest satisfaction.
Nestled in the heart of Ithaca's university area, the Quality Inn offers a mixed experience when it comes to cleanliness. On the positive side, several guests noted that both the bathrooms and rooms were maintained in a clean state, with spotless bathrooms frequently emphasized. This suggests that the hotel pays particular attention to the hygiene of individual guest spaces, making them comfortable for stays.
However, the communal and less conspicuous areas of the hotel appear to require more attention. Some guests pointed out issues like uncleared spider webs in hallways and dirtiness in certain spaces, indicating a need for more thorough housekeeping efforts. Additionally, lapses such as the unchanged bedsheets during some stays and stained curtains were reported, reflecting inconsistencies in the overall maintenance routine. These concerns underline the importance of improved cleaning standards, especially in shared or less frequently checked areas of the premises.
The balance of experiences suggests that while the private areas often meet guests' expectations for cleanliness, communal areas would benefit from enhanced attention to detail.
The Quality Inn Ithaca - University Area shines brightly when it comes to staff interactions, as evidenced by numerous positive reviews. Guests frequently highlight the friendliness and accommodating nature of the team, which seems genuinely invested in ensuring a pleasant stay. Whether it's handling an issue with a key card or offering local recommendations, the staff consistently demonstrates helpfulness, making visitors feel welcome and cared for.
Several specific mentions of individuals such as Veronica, the manager, and Matt at the front desk capture moments of dedicated service, indicating that all members of the team are committed to going above and beyond. Guests appreciate this attentive approach, noting that it significantly enhances their overall experience at the hotel. Alongside the commendable customer service, guests also find the breakfast to be a delightful perk, often surpassing expectations for establishments at this price point.
With an inexpensive rate combined with such friendly interactions, it's clear that the Quality Inn Ithaca - University Area offers not just a place to stay but a welcoming environment. Being situated within walking distance to local restaurants further adds to the convenience of this hotel, making it a well-rounded choice for those visiting the university area.
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Location
Breakfast
However, there were consistent mentions of the breakfast space being small and needing more frequent attention, suggesting possible congestion during peak hours. Some reviews pointed out issues such as soggy eggs, empty waffle batter dispensers, spoiled milk, and sour orange juice, indicating areas for improvement in maintaining food quality. Despite these challenges, the helpful and friendly staff at breakfast left a positive impression on guests. Overall, the breakfast offered a decent variety but could benefit from enhanced service and space management.
Rooms
Beds
Cleanliness
However, the communal and less conspicuous areas of the hotel appear to require more attention. Some guests pointed out issues like uncleared spider webs in hallways and dirtiness in certain spaces, indicating a need for more thorough housekeeping efforts. Additionally, lapses such as the unchanged bedsheets during some stays and stained curtains were reported, reflecting inconsistencies in the overall maintenance routine. These concerns underline the importance of improved cleaning standards, especially in shared or less frequently checked areas of the premises.
The balance of experiences suggests that while the private areas often meet guests' expectations for cleanliness, communal areas would benefit from enhanced attention to detail.
Staff
Several specific mentions of individuals such as Veronica, the manager, and Matt at the front desk capture moments of dedicated service, indicating that all members of the team are committed to going above and beyond. Guests appreciate this attentive approach, noting that it significantly enhances their overall experience at the hotel. Alongside the commendable customer service, guests also find the breakfast to be a delightful perk, often surpassing expectations for establishments at this price point.
With an inexpensive rate combined with such friendly interactions, it's clear that the Quality Inn Ithaca - University Area offers not just a place to stay but a welcoming environment. Being situated within walking distance to local restaurants further adds to the convenience of this hotel, making it a well-rounded choice for those visiting the university area.
No, Quality Inn Ithaca - University Area doesn't have any pool.
No, a spa isn't available at Quality Inn Ithaca - University Area.
Yes, Quality Inn Ithaca - University Area welcomes dogs.
Yes, parking facilities are available at Quality Inn Ithaca - University Area.
Yes, Quality Inn Ithaca - University Area has a gym.
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