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Summary of reviewsThe Holiday Inn Express & Suites Ithaca by IHG, receives largely positive reviews across various aspects, making it a preferred choice for many travelers. This hotel is praised for its convenient, central location that offers easy access to Ithaca’s main attractions, such as Ithaca Falls, local waterfalls, Cornell University and Ithaca College. Its proximity to dining options, shopping areas and essential stores like Walmart further enhances its appeal. Despite some noise from its roadside position, the clean, newly renovated facilities and friendly staff create a welcoming environment for guests.
The breakfast service at the hotel is generally well-received with a wide variety of hot and healthy choices, including kosher options. Guests appreciate unique features like the pancake machine and commend the breakfast staff, especially Sandie, for their exceptional service. While some guests note limitations in vegetarian options and occasional inconsistencies in item availability, the breakfast typically provides a satisfactory start to the day.
Rooms at the hotel are frequently described as clean, spacious and modern, making them comfortable for families as well. Guests note the consistency in cleanliness, the comfort of the beds and the modern amenities. Although minor issues such as street noise and occasional maintenance needs are mentioned, the overall room experience is very positive.
Cleanliness throughout the hotel, including rooms and common areas, is a highlight for many guests. The modern and well-maintained facilities contribute to the positive reviews with only occasional mentions of overlooked cleaning aspects in areas like the pool and some carpets.
The staff at the Holiday Inn Express & Suites - Ithaca are noted for their friendliness and helpfulness, enhancing guests' overall experience. Specific staff members like Sandie and Nicole receive repeated praise for their exemplary service.
The gym facilities are also appreciated for their modernity and well-maintained equipment, contributing to the well-rounded amenities offered by the hotel. The indoor heated pool is another positive feature, although some guests suggest more frequent cleaning to maintain its appeal.
Families particularly enjoy their stay at the hotel, finding the large, comfortable rooms and convenient amenities like refrigerators and microwaves very beneficial. The location close to restaurants, stores and attractions is seen as a significant advantage. The indoor pool is a hit with kids and the provision of cribs adds to family convenience. However, guests are advised to be cautious with bike security.
Finally, the beds at the hotel receive significant praise for their comfort and cleanliness, contributing to a restful stay. Though some guests find the beds a little high, the overall impression remains very positive.
In conclusion, Holiday Inn Express & Suites Ithaca by IHG, offers a combination of convenience, comfort and friendly service, making it a strong choice for visitors to Ithaca. Show more
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Categories
3-Star Hotel
The hotel features a fitness center, allergy-free rooms, and free Wi-Fi throughout the property. It also offers a decent gym and a comfortable lounge dining area with free coffee.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Suite with Two Beds - Non-SmokingGuests will have a special experience as the suite provides a infinity pool. Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
Room with Two Beds - Hearing Accessible - Non-SmokingThis double room's standout feature is the infinity pool. The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Standard King Room with Extra SpaceThis double room's special feature is the infinity pool. The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as heating. The unit offers 1 bed.
King Room - Hearing Accessible - Non-SmokingGuests will have a special experience as the double room offers a infinity pool. The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.
One-Bedroom Suite - Disability Access with Roll-In ShowerThe infinity pool is the standout feature of this suite. Featuring free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.
Standard RoomGuests will have a special experience as this double room features a infinity pool. The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Standard King RoomThis double room's special feature is the infinity pool. The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Standard Queen Room with Two Queen BedsThis double room's standout feature is the infinity pool. The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 2 beds.
Standard Queen Room with Two Queen Beds and Roll-In Shower - Mobility AccessGuests will have a special experience as the double room offers a infinity pool. The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
King Room - Hearing Accessible/Non-Smoking Guests will have a special experience as this double room provides a infinity pool. The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as heating. The unit offers 1 bed.
Queen Room with Two Queen Beds - Disability Access Hearing Accessible - Roll-In ShowerGuests will have a special experience as the double room offers a infinity pool. Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Queen Suite - Disability AccessThe infinity pool is the standout feature of this suite. Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Suite with Two Queen Beds - Communications AccessGuests will have a special experience as the suite provides a infinity pool. Providing free toiletries, this suite includes a private bathroom with a bath and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
Suite - Hearing Accessible - Non-SmokingThis suite provides a infinity pool. Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
The Holiday Inn Express & Suites - Ithaca boasts a convenient and central location that caters to a variety of traveler needs. Nestled at the entrance to Ithaca, it offers easy access to the city and many attractions, including Ithaca Falls and local waterfalls. Proximity to Cornell University and Ithaca College makes it an ideal spot for those visiting these institutions. Guests appreciate the abundance of nearby dining options and the hotel's closeness to shopping areas, including Walmart. Despite being a bit outside the city center and facing some noise due to its roadside position, the location remains a significant draw for its accessibility and overall convenience. The hotel, described as clean and newly renovated, complements its advantageous location with friendly staff and satisfying amenities, making it a pleasant base for exploring Ithaca.
Breakfast
The breakfast at Holiday Inn Express & Suites Ithaca by IHG receives generally favorable feedback from guests. Many appreciate the ample variety offered on the breakfast buffet, which includes a range of hot and healthy choices and accommodates dietary preferences, even providing kosher options. The breakfast staff, particularly Sandie, is frequently noted for their friendliness and excellent service. Unique features like the pancake machine add a novel touch to the morning meal.
While several guests describe the breakfast as very good, excellent and even amazing, others note it is basic but sufficient with some indicating it as decent or fair. Notably, the breakfast includes long hours and is well-stocked, contributing to a positive dining experience for most visitors. However, a few guests express dissatisfaction, citing limited vegetarian options and minimal choices with some mentioning consistency issues in variety and item availability.
Overall, the breakfast at this hotel generally meets and occasionally exceeds expectations, providing a satisfactory start to the day for most guests.
Rooms
The Holiday Inn Express & Suites in Ithaca has received numerous positive mentions regarding its room conditions. Guests frequently note that the rooms are clean, spacious and well-organized. Many reviews highlight the comfort and modernity of the accommodations with some particularly appreciating the layout that includes a seating area. The rooms are described as being large and providing ample space, making them suitable for families as well. Cleanliness appears to be a strong point with consistently clean linens and a fresh smell being reported.
The beds are widely recognized as very comfortable, contributing to a comfortable stay overall. Guests also appreciate the updated facilities and good room design, which enhances the overall satisfaction with their stay. The hotel itself is also noted for being clean with quick check-ins and check-outs being a plus.
However, there are occasional mentions of minor issues such as noise from the street, a basin faucet being broken and a squeaking floor near the bathtub. Despite these few concerns, the general consensus indicates that the rooms at Holiday Inn Express & Suites Ithaca are well-maintained, comfortable and spacious, providing a very good experience for guests.
Beds
The beds at Holiday Inn Express & Suites in Ithaca, an IHG Hotel, have garnered significant praise from guests. Many reviews highlight the high level of comfort with numerous mentions of the beds being extremely comfortable and firm yet cozy. Guests consistently used terms like very comfortable and incredibly comfortable to describe their sleeping experience. There are also mentions of the beds being spacious and super clean, contributing to the overall positive impression. A few reviews noted that the beds were too high for some guests, but once settled, the comfort was apparent. Overall, guests seem to appreciate the restful sleep provided by the beds in this hotel.
Cleanliness
The Holiday Inn Express & Suites in Ithaca impresses guests with its cleanliness and modernity. Reviewers frequently remarked on the spotless condition of the rooms and common areas, describing the facilities as very clean, well-maintained and newly renovated. The bathrooms were often noted as clean and excellent, though there were occasional mentions of issues such as mold or an overlooked toilet seat.
Many appreciated the large, comfortable rooms and the swift check-in and check-out processes. The hotel is also praised for its convenient location and decent breakfast options. While the cleanliness generally received high marks, a few guests expressed dissatisfaction with certain aspects like a dirty pool, stains in the carpet and the absence of housekeeping services. Despite these inconsistencies, the overall impression of the hotel's cleanliness remains very positive.
Staff
The reviews of the staff at Holiday Inn Express & Suites Ithaca by IHG, highlight a predominantly positive experience. Guests frequently note the team as friendly, helpful and accommodating, particularly praising the breakfast area staff for being great and very attentive. Specific individuals, like Sandie and Nicole, receive commendations for their exceptional service and going above and beyond to enhance the guest experience.
However, there are occasional mentions of less favorable interactions with a handful of guests finding some reception staff to be less welcoming and not very attentive to their needs. Despite these few criticisms, the overall sentiment toward the hotel's personnel is one of warmth and excellent service, contributing to a pleasant stay for many visitors.
Gym
The gym facilities at Holiday Inn Express & Suites Ithaca by IHG, stand out with their modern and well-maintained atmosphere. Guests appreciate the good selection of exercise devices, including dumbbells, ensuring a comprehensive workout experience. The fitness room complements the hotel's additional amenities like the indoor pool and extensive breakfast options, contributing to an overall positive stay. The gym is consistently described as nice, underscoring its appeal to fitness-minded visitors.
Pool
The Holiday Inn Express & Suites in Ithaca features a heated pool that many guests found enjoyable, especially for relaxation. Families appreciated it as a spot for their kids to have fun. Despite its small size, the pool offers a pleasant experience for those looking to unwind. However, several guests raised concerns about cleanliness, noting that the pool was not always well-maintained and could benefit from more frequent cleaning. Some even described it as dirty and in need of better upkeep. While the pool has its merits, there's a clear call for improved hygiene standards to ensure a consistently positive experience for all visitors.
Family
Holiday Inn Express & Suites Ithaca by IHG, offers a pleasant and convenient experience for traveling families. Located close to restaurants, stores, gas stations and many local attractions, it provides easy access to everything you might need during your stay. The rooms are described as clean and cozy with comfortable beds, as well as being equipped with a refrigerator and microwave for added convenience. This hotel also offers spacious accommodations suitable for families, including large rooms and conjoined rooms.
Families particularly enjoy the indoor pool, which serves as a great spot for everyone to relax and have fun. The hotel also accommodates young children by providing cribs upon request. Overall, it seems to be a popular choice for family trips, whether for a vacation or events like weddings. However, it's worth noting a critical point of caution: bike security is an issue at this location, so it is advisable not to bring bikes as they may be stolen. Despite this, the overall experience at the hotel is highly positive for families looking to stay in a central and convenient location.
Yes, Holiday Inn Express & Suites Ithaca by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Ithaca by IHG.
No, Holiday Inn Express & Suites Ithaca by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites Ithaca by IHG.
Yes, Holiday Inn Express & Suites Ithaca by IHG has a gym.