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Summary of reviewsÍbis Styles Itaúna boasts a tranquil location in a serene residential neighborhood, making it an ideal spot for a peaceful stay. Guests appreciate its close proximity to the main avenues and city center, along with the convenience of a nearby pizzeria. Although exploring beyond the immediate vicinity may require a car, the overall location is viewed favorably for city activities.
The rooms are often described as clean, spacious and comfortable, offering a restful sleep with effective air conditioning and blackout curtains. The inclusion of a workspace and a pet kit adds to the appeal for both leisure and business travelers. However, some guests noted cleanliness issues such as mold, small cockroaches and occasional maintenance problems, although these were not prevalent enough to overshadow the overall positive feedback on room comfort and cleanliness.
Breakfast reviews are mixed but lean towards the positive with many guests praising the variety and quality of the food, as well as the friendly and attentive staff. However, issues such as overcrowding, poor replenishment and occasional food quality concerns were mentioned. Despite these drawbacks, the breakfast generally meets or exceeds expectations for many guests.
Staff interactions receive a notable amount of praise for friendliness and attentiveness, contributing to a welcoming atmosphere. However, some guests experienced less favorable interactions, citing inexperience and slow service at the reception. Efforts to improve staff training could enhance the guest experience further.
Parking facilities are noted for their affordability but come with several challenges, such as the inconvenience of an uncovered lot and limited secure spots. The indoor garage is suitable only for small cars and is described as poorly maintained, indicating an area in need of improvement.
The beds receive generally positive remarks for comfort and quality, enhancing the overall experience for many guests. Nonetheless, some found the mattresses to be hard or the arrangement less than ideal, suggesting a potential for enhancement in this area.
Overall, Íbis Styles Itaúna offers a well-situated, comfortable stay with good value. While there are areas for improvement, particularly in cleanliness, breakfast management and parking, the positive aspects such as location, room comfort and helpful staff make it a commendable choice for travelers.
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