Itatiaia Resort & Eventos
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Summary of reviewsItatiaia Resort & Eventos is a serene retreat nestled in the tranquil Itatiaia forest, offering an ideal escape for nature lovers and families. Despite a challenging access road, the resort's peaceful atmosphere is a significant draw for guests seeking to disconnect from urban life.
The resort’s breakfast receives high marks for its variety and taste, featuring an impressive array of fresh juices, fruits, baked goods and hot items like tapioca and omelettes. While there are occasional inconsistencies, particularly on weekdays, the overall culinary experience in the morning is highly praised. Dinner at the resort is also generally well-received with a good selection of buffet-style options, though some guests see room for improvement in terms of variety and menu sophistication.
Rooms at Itatiaia Resort & Eventos are a highlight, frequently lauded for their spaciousness and modern amenities like air conditioning and 55-inch TVs. The cleanliness of the rooms meets high standards, contributing to an inviting and comfortable stay. The beds are mostly reported as comfortable, ensuring a restful night’s sleep.
The resort’s pools are another standout feature, including a heated pool catering to both children and adults. Despite some maintenance issues like broken tiles and occasional cleanliness concerns, the variety and design of the pools provide ample enjoyment and relaxation opportunities for guests.
Families find this resort particularly appealing due to its multiple playgrounds and varied recreational activities catering to children aged 2 to 13. The family-friendly environment fosters a positive and engaging experience for both parents and kids, further enhanced by dedicated spaces and toys for younger visitors.
The staff at Itatiaia Resort & Eventos earn high praise for their friendliness and attentiveness with key members like the animation team and managers receiving special mentions for their enthusiasm and excellent service. Although there are occasional inconsistencies in service standards, the general sentiment is one of satisfaction with the staff’s commitment and hospitality.
While Wi-Fi connectivity needs improvement, particularly in enhancing speed and stability, this minor issue does not overshadow the overall positive experience at the resort. Itatiaia Resort & Eventos emerges as a welcoming and comfortable destination, perfect for a relaxing and memorable getaway.
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The resort’s breakfast receives high marks for its variety and taste, featuring an impressive array of fresh juices, fruits, baked goods and hot items like tapioca and omelettes. While there are occasional inconsistencies, particularly on weekdays, the overall culinary experience in the morning is highly praised. Dinner at the resort is also generally well-received with a good selection of buffet-style options, though some guests see room for improvement in terms of variety and menu sophistication.
Rooms at Itatiaia Resort & Eventos are a highlight, frequently lauded for their spaciousness and modern amenities like air conditioning and 55-inch TVs. The cleanliness of the rooms meets high standards, contributing to an inviting and comfortable stay. The beds are mostly reported as comfortable, ensuring a restful night’s sleep.
The resort’s pools are another standout feature, including a heated pool catering to both children and adults. Despite some maintenance issues like broken tiles and occasional cleanliness concerns, the variety and design of the pools provide ample enjoyment and relaxation opportunities for guests.
Families find this resort particularly appealing due to its multiple playgrounds and varied recreational activities catering to children aged 2 to 13. The family-friendly environment fosters a positive and engaging experience for both parents and kids, further enhanced by dedicated spaces and toys for younger visitors.
The staff at Itatiaia Resort & Eventos earn high praise for their friendliness and attentiveness with key members like the animation team and managers receiving special mentions for their enthusiasm and excellent service. Although there are occasional inconsistencies in service standards, the general sentiment is one of satisfaction with the staff’s commitment and hospitality.
While Wi-Fi connectivity needs improvement, particularly in enhancing speed and stability, this minor issue does not overshadow the overall positive experience at the resort. Itatiaia Resort & Eventos emerges as a welcoming and comfortable destination, perfect for a relaxing and memorable getaway.
Family Friendly Hotel
This resort is likely to offer extensive facilities suitable for families, such as large outdoor spaces, swimming pools, and potentially organized activities or entertainment programs. The 'Eventos' in its name suggests it may have dedicated spaces for family-oriented events.
Hotel with Swimming Pool
This hotel provides extensive leisure facilities, ideal for families and events. Its pool area is a central feature, complemented by spacious grounds suitable for various outdoor activities.
Outdoor Pool
Hotel with Parking
This resort offers free private parking. Parking is available on the property.
Hotel with Tennis Courts
This resort and event venue includes tennis courts.
The courts are available for recreational use by guests.
Tennis is part of the activities offered at the property.
The courts are available for recreational use by guests.
Tennis is part of the activities offered at the property.
Hotel with Outdoor Pool
This resort features an amazing outdoor swimming pool, which is a highlight for guests. It also offers a water park, hot tub, sauna, and spa facilities for a comprehensive wellness experience.
Luxury Hotel
Hotel with Spa
Romantic Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
Itatiaia Resort & Eventos is set in a very pleasant and tranquil location within the Itatiaia forest, offering a serene escape from urban centers. The resort is just 15 minutes past the entrance to Penedo, near the Presidente Dutra Highway. The surroundings are beautiful and perfect for nature lovers with ample spaces for children to play and explore.
However, potential visitors should be aware that the road leading to the hotel can be challenging. The last 3km of the 5km access road is unpaved, bumpy and can become particularly difficult to navigate after heavy rain. Additionally, the few identification signs along the route and the distance from the main road might pose a challenge for some travelers.
Despite these access issues, the serene forest setting and the tranquil atmosphere make it a worthwhile destination for those looking to disconnect and enjoy nature.
Breakfast at Itatiaia Resort & Eventos receives a mix of praise and some criticism from guests. Many commend the diverse and tasty options available, which include a variety of juices, fruits, breads, cakes, scrambled eggs, bacon, tapioca, omelettes, coffee, tea, honey and yogurt. The breakfast is frequently described as excellent with several guests noting it as a highlight of their stay. The baker receives specific accolades for the quality of the baked goods and the breakfast offerings are deemed exceptional and impeccably presented.
However, some guests experience inconsistencies in quality and availability. On weekdays, the quality of meals seems to drop and certain items like cheeses are only available once a week. The restaurant service has room for improvement, particularly in terms of staffing for making custom items like tapioca and omelette which result in long queues.
Overall, breakfast stands out for its variety and taste, contributing to an enjoyable culinary experience at the resort despite occasional shortcomings in service and replenishment.
When it comes to dining at Itatiaia Resort & Eventos, the feedback centers around a mixed yet promising culinary experience. Guests generally appreciate the plentiful and good-quality food, describing dinners as simply delicious with a variety of tasty and diversified options. The buffet style meals, in particular, stand out for their variety and well-prepared dishes, including a satisfactory selection of cold cuts and bread.
However, there are notable areas for improvement. Some guests feel the food lacks sophistication and variety with a few instances of items not being fresh or up to the level expected of a resort. Feedback suggests a need for more consistent menu offerings, as there were occasions where options were limited or repetitive. The absence of an à la carte service for lunch and dinner was also highlighted as a missed opportunity.
Despite these criticisms, many guests remain optimistic about the potential for improvement and would consider returning. Overall, the dining experience is seen as good with room for enhancement, reflecting a resort that is committed to guest satisfaction but may need to refine its culinary consistency and variety.
Itatiaia Resort & Eventos is characterized by its spacious and comfortable rooms, which consistently receive positive feedback from guests. Many visitors appreciate the cleanliness and modern amenities such as air conditioning, 55-inch TVs and pleasant balcony views. The rooms are described as very large with ample space in both the living areas and bathrooms. Comfortable bed linens, pillows and well-stocked bathrooms with essential toiletries like soap, shampoo and conditioner contribute to the overall comfort.
The accommodations are not only spacious but are also described as cozy, creating a welcoming atmosphere. The resort boasts modern rooms with essential amenities, ensuring guests have everything they need for a comfortable stay. Although some guests mention that the rooms are located a bit far from the common areas, the general consensus highlights their generous size and comfort.
Additionally, guests have access to a good wine cellar with reasonably priced options, complementing the luxurious feel of the resort. With its extensive and comfortable facilities, including a pool, Itatiaia Resort & Eventos emerges as a top choice for those seeking a spacious and relaxing getaway.
The beds at Itatiaia Resort & Eventos are generally praised for their comfort. Guests frequently highlight the comfortable and spacious nature of the beds, describing them as a positive aspect of their stay. Many reviews mention that the beds are new and paired with comfortable furniture, enhancing the overall experience. However, a few guests noted that some mattresses were a bit hard, which might indicate occasional variability in comfort levels. Overall, the majority of feedback indicates that the resort provides a pleasant and restful sleeping environment.
Itatiaia Resort & Eventos is highly regarded for its exceptional cleanliness, which many guests highlight as a key strength. The hotel structure appears modern and well-maintained with clean, good-quality bed linens and individually available bath towels that are meticulously sealed for hygiene. The rooms themselves are described as clean, comfortable and spacious, contributing to an overall sense of impeccable cleanliness throughout the resort. The cleaning service consistently garners praise for its excellence, ensuring that the accommodations remain spotless. However, there was a note of disappointment regarding the cleaning of children's toys, indicating a minor area for improvement. Generally, guests feel thoroughly satisfied with the high standards of cleanliness at the resort.
At Itatiaia Resort & Eventos, the reviews generally paint a positive picture of the staff, highlighting their friendliness and attentiveness. Guests frequently mention how the employees go above and beyond to make everyone feel welcome and satisfied. The animation team, including notable members like Paçoca and team leader Russo, receives high praise for their enthusiasm and ability to engage guests, particularly in recreational activities. Marcelo and Aline, the managers, also stand out for their exceptional hospitality.
The restaurant staff earns recognition for their excellent service, ensuring a pleasant dining experience. Guests appreciate the overall helpfulness and politeness of the team, which consistently contributes to a comfortable stay.
However, some critiques note instances where the service standards fall short, particularly calling out inconsistencies in staff training and attentiveness during certain times of the week. While most interactions with the employees are positive, there are mentions of occasional inattentiveness among entertainers.
Despite these occasional lapses, the overwhelming sentiment remains that the resort's staff is dedicated organized and strives to meet guests’ needs with a smile.
Itatiaia Resort & Eventos offers a generally positive experience with commendable features, particularly the great and attentive staff who significantly enhance the guest experience. However, the Wi-Fi service leaves room for improvement. While there is Wi-Fi available in the rooms, the connection can be unstable and drops frequently, which can be inconvenient for guests, particularly in an era where remote work is prevalent. The internet speed and connectivity are reportedly weak in some parts of the resort, though guests have noted that it does not severely compromise their overall enjoyment of the stay. Improvements in this area could substantially elevate the guest experience at this otherwise charming resort.
Itatiaia Resort & Eventos offers a variety of pools, including a notable heated pool for both children and adults. Guests appreciate the expansive leisure pool and the exclusive adult-only heated pool, often described as an oasis. The numerous pools provide ample space for relaxation and enjoyment. However, several reviews highlight shortcomings in maintenance, such as broken tiles, dirty water with floating debris and grout issues in the outdoor pool. There have also been complaints about the cleanliness of the pool area's women's bathrooms and the occasional disruptive noise from surrounding activities. Despite these maintenance and cleanliness challenges, the resort's pools are generally considered a strong feature, offering both recreational and relaxation options for guests.
Itatiaia Resort & Eventos is an excellent choice for families, offering a variety of activities and amenities that cater to children of all ages. This family-friendly resort features multiple playgrounds and pools, providing endless entertainment for young ones. The diverse recreational options are divided into three age groups, ensuring that children from 2 to 13 years old have age-appropriate activities to enjoy.
Despite a few minor setbacks, such as the occasional pool closure due to weather and a shortage of poolside chairs, the overall consensus is overwhelmingly positive. Parents and children alike find the resort a wonderful setting for a family vacation with dedicated areas and toys for younger visitors enhancing the experience.
The idyllic environment and extensive leisure facilities make Itatiaia Resort & Eventos a beautiful place for families to unwind and bond. Its structure and array of activities make it particularly beneficial and enjoyable for families with children, ensuring a memorable and fun-filled stay.
Location Show Map
Location
However, potential visitors should be aware that the road leading to the hotel can be challenging. The last 3km of the 5km access road is unpaved, bumpy and can become particularly difficult to navigate after heavy rain. Additionally, the few identification signs along the route and the distance from the main road might pose a challenge for some travelers.
Despite these access issues, the serene forest setting and the tranquil atmosphere make it a worthwhile destination for those looking to disconnect and enjoy nature.
Breakfast
However, some guests experience inconsistencies in quality and availability. On weekdays, the quality of meals seems to drop and certain items like cheeses are only available once a week. The restaurant service has room for improvement, particularly in terms of staffing for making custom items like tapioca and omelette which result in long queues.
Overall, breakfast stands out for its variety and taste, contributing to an enjoyable culinary experience at the resort despite occasional shortcomings in service and replenishment.
Dinner
However, there are notable areas for improvement. Some guests feel the food lacks sophistication and variety with a few instances of items not being fresh or up to the level expected of a resort. Feedback suggests a need for more consistent menu offerings, as there were occasions where options were limited or repetitive. The absence of an à la carte service for lunch and dinner was also highlighted as a missed opportunity.
Despite these criticisms, many guests remain optimistic about the potential for improvement and would consider returning. Overall, the dining experience is seen as good with room for enhancement, reflecting a resort that is committed to guest satisfaction but may need to refine its culinary consistency and variety.
Rooms
The accommodations are not only spacious but are also described as cozy, creating a welcoming atmosphere. The resort boasts modern rooms with essential amenities, ensuring guests have everything they need for a comfortable stay. Although some guests mention that the rooms are located a bit far from the common areas, the general consensus highlights their generous size and comfort.
Additionally, guests have access to a good wine cellar with reasonably priced options, complementing the luxurious feel of the resort. With its extensive and comfortable facilities, including a pool, Itatiaia Resort & Eventos emerges as a top choice for those seeking a spacious and relaxing getaway.
Beds
Cleanliness
Staff
The restaurant staff earns recognition for their excellent service, ensuring a pleasant dining experience. Guests appreciate the overall helpfulness and politeness of the team, which consistently contributes to a comfortable stay.
However, some critiques note instances where the service standards fall short, particularly calling out inconsistencies in staff training and attentiveness during certain times of the week. While most interactions with the employees are positive, there are mentions of occasional inattentiveness among entertainers.
Despite these occasional lapses, the overwhelming sentiment remains that the resort's staff is dedicated organized and strives to meet guests’ needs with a smile.
Wi-Fi
Pool
Family
Despite a few minor setbacks, such as the occasional pool closure due to weather and a shortage of poolside chairs, the overall consensus is overwhelmingly positive. Parents and children alike find the resort a wonderful setting for a family vacation with dedicated areas and toys for younger visitors enhancing the experience.
The idyllic environment and extensive leisure facilities make Itatiaia Resort & Eventos a beautiful place for families to unwind and bond. Its structure and array of activities make it particularly beneficial and enjoyable for families with children, ensuring a memorable and fun-filled stay.
Yes, Itatiaia Resort & Eventos has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Itatiaia Resort & Eventos.
No, Itatiaia Resort & Eventos doesn't allow dogs.
Yes, parking facilities are available at Itatiaia Resort & Eventos.
Yes, Itatiaia Resort & Eventos has a gym.
Location Show Map
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