YOTEL Istanbul Airport, City Entrance
Istanbul
41.26058300,
28.73987400
,
Tayakadın Mahallesi, Terminal Caddesi No 1 Arnavutköy
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Summary of reviewsYOTEL Istanbul Airport, City Entrance is highly praised for its prime location within the Istanbul Airport terminal, making it a convenient choice for transit passengers, families and travelers with early or late-night flights. Guests appreciate not having to navigate city traffic and the proximity to check-in counters and departure gates, which saves valuable travel time.
Breakfast at the hotel receives mixed reviews. While many guests enjoy the offerings and the convenient start time of 6:30 AM, some feel that the options are limited and not worth the additional cost. Dinner experiences are generally positive with good quality food and a pleasant dining atmosphere, though some find the prices high and service inconsistent.
The rooms are noted for their modern and clean design, effective use of space and comfortable beds. However, the lack of windows in some rooms and dim lighting are points of contention. Cleanliness is frequently praised with most guests finding the rooms and common areas spotless. There are occasional maintenance issues, but these are generally exceptions.
Staff receive mixed feedback; while many guests find them friendly and professional, others report negative experiences with the front desk. The hotel's Wi-Fi is mostly reliable and speedy, although some guests encounter connectivity issues. The 24/7 gym is a well-received amenity, providing ample opportunity for travelers to maintain their fitness routines.
Families find the hotel accommodating with spacious rooms and helpful staff, although some amenities like kettles for baby food preparation are lacking. Beds are mostly described as comfortable, though opinions on mattress firmness vary.
Overall, YOTEL Istanbul Airport, City Entrance offers a convenient and comfortable stay, especially for those in transit, though some areas like breakfast variety and service consistency could use improvement.
Categories
Breakfast at the hotel receives mixed reviews. While many guests enjoy the offerings and the convenient start time of 6:30 AM, some feel that the options are limited and not worth the additional cost. Dinner experiences are generally positive with good quality food and a pleasant dining atmosphere, though some find the prices high and service inconsistent.
The rooms are noted for their modern and clean design, effective use of space and comfortable beds. However, the lack of windows in some rooms and dim lighting are points of contention. Cleanliness is frequently praised with most guests finding the rooms and common areas spotless. There are occasional maintenance issues, but these are generally exceptions.
Staff receive mixed feedback; while many guests find them friendly and professional, others report negative experiences with the front desk. The hotel's Wi-Fi is mostly reliable and speedy, although some guests encounter connectivity issues. The 24/7 gym is a well-received amenity, providing ample opportunity for travelers to maintain their fitness routines.
Families find the hotel accommodating with spacious rooms and helpful staff, although some amenities like kettles for baby food preparation are lacking. Beds are mostly described as comfortable, though opinions on mattress firmness vary.
Overall, YOTEL Istanbul Airport, City Entrance offers a convenient and comfortable stay, especially for those in transit, though some areas like breakfast variety and service consistency could use improvement.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
About YOTEL Istanbul Airport, City Entrance
License: 19356
Guest Reviews
Location
The strategic location means that travelers do not need to leave the airport premises, sparing them from navigating city traffic and saving valuable travel time. The ability to rest without leaving the terminal is especially appreciated by passengers on long-haul flights or those faced with long layovers. For families, the hotel's accessibility and proximity to key airport facilities provide a stress-free experience.
Furthermore, the convenience offered by YOTEL's location extends to ease of access to dining options, duty-free shops and other airport amenities. Guests have found the signage within the airport helpful in guiding them to the hotel, although a few mentioned areas for improvement in wayfinding.
Overall, YOTEL Istanbul Airport, City Entrance embodies a smart, practical choice for weary travelers needing comfort and convenience during their airport layover, thus making it a recurring favorite in transit accommodation.
Breakfast
However, there are several criticisms that point out areas for improvement. Some guests felt that the breakfast was basic with limited options and not always worth the extra cost, which some found to be quite high, especially considering the lack of inclusion in the room rate. There were also remarks about the overall quality, suggesting that it could be better and more varied. A few reviewers mentioned that the breakfast service could be more punctual and that certain items like scrambled eggs lacked appeal. Others felt that the cost should at least include coffee.
In summary, while many guests found the breakfast to be satisfying and fitting for an airport hotel, there are notable areas where improvements could enhance the overall experience, particularly in terms of variety, value for money and service efficiency.
Dinner
Guests have appreciated the variety, mentioning tasty draft beer and some Turkish specialties alongside fast food options for quick bites. However, some reviews point out that the restaurant is quite expensive with a few mentioning it wasn’t the best value for money and expressing dissatisfaction with high prices for average food quality. Service appears to be a mixed bag; some found it normal, while others criticized it as slow and the staff as unfriendly or inattentive.
Additionally, while the restaurant is praised for being open 24/7 and accommodating late-night diners, some guests felt the menu was uninspired and limited to items like burgers in the evening. Vegetarian and vegan options were also noted as lacking.
In summary, the restaurant at YOTEL Istanbul Airport, City Entrance generally delivers on taste and convenience, particularly for those dining later in the day, though potential diners should be aware of higher prices and a few service inconsistencies.
Rooms
Rooms without windows are a common feature, leading to mixed feelings from guests who either appreciate the quiet and insulation or feel uncomfortable due to the lack of natural light and ventilation. The modern aesthetic includes many amenities, though some guests noted the absence of expected items like kettles, refrigerators and adequate bathroom privacy. Sound insulation is generally effective, though there are occasional complaints of noise from neighboring rooms.
Cleanliness is frequently praised, although there are occasional mentions of tired-looking or poorly maintained elements such as stained carpets in hallways, broken fixtures and insufficient cleaning in some instances. For guests needing to use the adjoining rooms or move around with baggage, the spaciousness varies greatly with larger rooms providing a significant advantage.
Across the board, the hotel's convenience for airport access and its functional layout for short stays are standout features, making it an ideal spot for travelers on overnight layovers. The staff is frequently mentioned as helpful and professional, enhancing the overall stay despite some of the room-specific drawbacks.
Beds
However, not all experiences were flawless. A number of guests reported encountering hard or firm mattresses, which were described as being too hard to be comfortable for some. The pillows also received mixed reviews with critiques about them being too high or firm causing discomfort for several visitors. There were also occasional reports of bedsheets with stains and brown spots and some beds reportedly having issues, such as not being leveled or being broken.
Overall, while many found the beds at YOTEL Istanbul Airport to be a significant highlight, providing a good night's sleep and comfort, there were several mentions of inconsistencies concerning mattress firmness and pillow comfort that affected some guests' experiences.
Cleanliness
Many reviews mention the cleanliness of specific room elements like beds, linens and bathrooms, contributing to a comfortable and cozy atmosphere. The quietness of the hotel further enhances the restful environment, ideal for guests looking for relaxation during transit. Visitors commend the hotel's well-organized layout and modern infrastructure, which supports its reputation as a clean and efficiently run establishment.
Although there are mentions of occasional lapses such as dirty sinks, neglected linens and dusty areas, these seem to be exceptions rather than the norm. The hotel's commitment to maintaining a high standard of cleanliness generally leaves a positive impression on its guests, making it a reliable choice for those passing through Istanbul Airport.
Staff
However, some guests report negative experiences with the front desk, describing the staff as unorganized, unhelpful and even rude at times. There are occasional mentions of aggressive behavior and poor handling of customer service issues. Some specific cases highlight lapses in communication and inadequate handling of special requests, which contributed to a less satisfactory stay for some visitors.
On a positive note, the professionalism and attentive nature of many staff members, particularly at the reception and bar, have earned commendations. Their effort in accommodating special requests like preparing cribs in advance is appreciated. Despite some uneven experiences, the recurring theme of politeness and warmth from many employees helps create a welcoming atmosphere for most guests.
Wi-Fi
However, not all guests had a seamless experience. A number of reviews noted issues such as Wi-Fi barely working in rooms, poor connectivity and even a complete absence of Wi-Fi at times. These inconsistencies have been particularly troubling for business travelers. There were also references to unapproachable guest fiber and confusion during login due to incorrect personal details.
Despite some lapses in Wi-Fi performance, the majority of feedback leans positive, indicating that when the Wi-Fi works, it performs well. For prospective guests, it may be worth noting that Wi-Fi reliability could vary during their stay.
Gym
Family
Parents have appreciated the hotel's thoughtful touches, such as adjustable lights that kids seem to enjoy. This attention to detail extends to services for families with early flights with the hotel's location within the airport being a notable convenience. The staff also receive high marks for their friendly and helpful attitude, ensuring a welcoming environment for families.
The existence of inner playgrounds nearby adds to the hotel's appeal for those with young children. Reviews highlight that the accommodation is also suitable for elderly family members, although there may be some challenges related to room privacy and additional costs for early check-ins.
On the downside, some guests have pointed out a lack of conveniences like kettles for preparing baby food and uncomfortable sofa beds. Noise from connected doors was also mentioned as a concern, potentially affecting families who prioritize quiet during their stay.
Overall, YOTEL Istanbul Airport, City Entrance, stands out as a reliable and convenient family-friendly hotel, especially beneficial for those needing a comfortable layover or a quick stay during travel transitions.
Business
Check-in procedures are notably efficient with helpful staff enhancing the overall experience. Furthermore, the hotel supports business travelers through its customer-oriented services and facilities tailored for business meetings. An added advantage for guests is the flight information schedule board at the reception, aiding those with tight travel schedules.
However, some areas could use improvement. The rooms are on the smaller side and come at a high cost, which some guests feel is not justified given the services provided. Issues like occasional non-functional Wi-Fi can be a significant drawback for business purposes. Additionally, the overall prices are perceived as inflated, which may be a consideration for budget-conscious travelers.
In summary, YOTEL Istanbul Airport is highly effective for short business stays, particularly for those needing to stay close to flight connections. The hotel provides a clean, modern and professional environment suitable for business purposes, even though the costs are relatively steep.
Accessible
Guests have highlighted the smooth arrival experience and the hotel's proactive approach in contacting them in advance, adding to the overall sense of ease. The location within the airport is described as convenient for transit passengers with accessible pathways that facilitate easy movement.
Facilities at the hotel are described as great and designed to be accessibility-friendly, contributing to a feeling of being at home. However, some noted minor challenges such as difficult-to-navigate carpeted areas when transporting suitcases and issues with water from the shower cabin spilling into the room.
Despite the high cost of accommodation, guests appreciate the accessibility features and the convenience offered by YOTEL Istanbul Airport, City Entrance, especially for those requiring special accommodations due to disabilities.
No, YOTEL Istanbul Airport, City Entrance doesn't have any pool.
No, a spa isn't available at YOTEL Istanbul Airport, City Entrance.
No, YOTEL Istanbul Airport, City Entrance doesn't allow dogs.
No, parking facilities aren't available at YOTEL Istanbul Airport, City Entrance.
Yes, YOTEL Istanbul Airport, City Entrance has a gym.
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