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Windsor Hotel & Convention Center Istanbul

Istanbul , Yenidogan Mahallesi Erciyes Sokak No:7 Bayrampasa (Show on Map)

8.1

Very Good

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Summary of reviewsThe Windsor Hotel & Convention Center Istanbul is highly praised for offering a mix of positive features and warm hospitality, making it a favorable choice for many guests. The hotel's location, though situated in an industrial zone somewhat distant from Istanbul's main attractions, provides excellent public transportation options with nearby metro and tram stations. Its surroundings are serene and away from the city's hustle and bustle, suitable for families and those desiring a quieter stay. The hotel's free and ample parking, along with easy access to major roads, adds to its convenience, especially for those exploring the city by car.

The breakfast experience at the hotel impresses with its variety and quality. Guests often commend the extensive selection, including fresh vegetables, live-cooked eggs and freshly baked pastries, catering to both local and international tastes. However, there are points for improvement with some guests noting repetitive dishes and limited vegetarian options.

Dinner at the hotel's rooftop restaurant is celebrated for its ambiance and fantastic views. The food is generally praised for its quality, though some guests find the menu limited and the pricing high. Service inconsistency and occasionally delayed room service are also noted.

Rooms at the Windsor Hotel are large, clean and modern, offering stunning views of the city, including the Golden Horn and Marmara Sea. The spacious and well-equipped accommodations, coupled with contemporary design and helpful staff, contribute to a comfortable and cozy stay, despite minor issues such as occasional noise from nearby construction or delayed cleaning.

The hotel's commitment to cleanliness is evident with consistently maintained rooms and shared spaces. Although a few reviews mention superficial cleaning or minor issues, the general sentiment is that the hotel maintains a high level of cleanliness, supported by diligent housekeeping staff.

The staff at Windsor Hotel are a standout feature, often described as warm, friendly and exceptionally accommodating. Numerous guests praise individual employees for their efforts in enhancing their stay, contributing to a welcoming atmosphere that aligns well with the hotel's service quality.

While the hotel's wifi service receives mixed reviews with some guests appreciating the reliable signal and others facing connectivity issues, the spa and gym facilities garner significant praise. The spa, including the Turkish Hammam, is noted for its relaxing and well-maintained atmosphere and the gym is highlighted for its size, modern equipment and cleanliness. However, occasional downtime for maintenance can be inconvenient.

The pool facilities, particularly the indoor pool, are appreciated for their cleanliness and spaciousness, though the cold water temperature and frequent maintenance closures are drawbacks. The panoramic views from the pool area are a pleasant feature and families find the pool suitable for children.

Overall, Windsor Hotel & Convention Center Istanbul offers a blend of convenience, comfort and quality service. Despite some areas needing improvement, the hotel's excellent staff, spacious rooms and family-friendly amenities make it a solid choice for travelers seeking a pleasant stay in Istanbul.
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Business Hotel

This hotel receives strong recommendations from business travelers. It has well-equipped business facilities, spacious meeting rooms, and a business center.

Hotel with EV Charging Stations

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Pool Lap Lanes Outdoor Pool

Hotel with Parking

EV charging stations

Accessible Hotel

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5-Star Hotel

Hotel with Outdoor Pool

Hotel with Pool Lap Lanes

Room Types

Superior Twin Room with City View Superior Rooms are designed with modern architecture, they include a view of the city, and are 24-26m² in area. Superior rooms are located between the 1st and 10th floors of the hotel, with twin-sized bed (100-200cm) and French bed (160-200cm) options available.

Queen Room with Two Queen Beds Queen Twin rooms are 30m² in area. They have two queen beds (140-200cm). They are between the 1st and 8th floors of the hotel, and they have a view of the city.

Junior Suite 35m² in area, with a single French (160-200cm) bed, Junior Suite rooms include all the furnishing and equipment served in the other rooms. Each room has a dining table, a sofa set, and a center table set, with wood parquet flooring. The rooms belong between the 2nd and 12nd floors, with views of the city and the Golden Horn.

Presidential Suite 85m² in area, with a single King (200-200cm) bed, the Presidential Suite room includes all the furnishing and equipment served in all other rooms. With the feature of 2+1 rooms, the Presidential Suite room includes a dining room, a kitchen, along with a sofa set, and a center table set. The room is on the 10th floor, with a 360 degrees panoramic view of the Golden Horn, the Historical Peninsula, and the Marmara Sea.

Superior City View French Superior Rooms are designed with modern architecture, they include a view of the city, and are 24-26m² in area. Superior rooms are located between the 1st and 10th floors of the hotel, with twin-sized bed (100-200cm) and French bed (160-200cm) options available.

Executive Sea View Twin Executive Rooms are situated on the 15th and 16th floors of the hotel and have a complete view of the Golden Horn, the Historical Peninsula, and the Marmara Sea. They come with twin-sized bed (100-200cm) and French bed (160-200cm) options available. Executive rooms enliven the comfort of the hotel.

Executive Sea View French Executive Rooms are situated on the 15th and 16th floors of the hotel and have a complete view of the Golden Horn, the Historical Peninsula, and the Marmara Sea. They come with twin-sized bed (100-200cm) and French bed (160-200cm) options available. Executive rooms enliven the comfort of the hotel.

Corner Suite 45m² in area, with a single King (200-200cm) bed, Corner Suite rooms include all the furnishing and equipment served in all other rooms. Each room has a dining table, with wood parquet flooring. The rooms belong on the 15th floor, with 360 degrees panoramic view of the Golden Horn, the Historical Peninsula, and the Marmara Sea.

Marmara Suite 65m² in area, with a single King (200-200cm) bed, Marmara Suite rooms include all the furnishing and equipment served in all other rooms. Each room has a dining table, a sofa set, and a center table set, with wood parquet flooring. With the feature of 1+1 rooms, Marmara Suite rooms belong on the 9th 10th-12nd floors of the hotel. They have 360 degrees panoramic view of the Golden Horn, the Historical Peninsula, and the Marmara Sea.

Golden Horn Suite 35m² in area, with a single King (200-200cm) bed, Golden Horn Suite rooms include all the furnishing and equipment served in the other rooms. Each room has a dining table, with wood parquet flooring. The rooms belong between the 14th and 16th floors with 360 degrees panoramic view of the Golden Horn, the Historical Peninsula, and the Marmara Sea.

King Room Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

About Windsor Hotel & Convention Center Istanbul

License: 20276

Guest Reviews

8.1

Very Good

Location

Windsor Hotel & Convention Center Istanbul's location presents a mix of advantages and disadvantages. On the positive side, it offers good public transportation options with metro and tram stations situated within walking distance. The surroundings are generally calm and away from city noise, making it suitable for families and guests looking for a quieter stay. For those with cars, the hotel provides convenient parking options and easy access to major roads, making it an ideal base for exploring Istanbul by vehicle. Additionally, there are some cafes, restaurants and shopping areas in the vicinity.

However, the hotel is positioned in an industrial zone, which detracts from its appeal for tourists looking to be close to Istanbul's main attractions. The area is described as unattractive and lacking in nearby restaurants and leisure activities. Guests often find the location to be inconvenient, distant from the city center and somewhat isolated, requiring taxis or public transport to reach places of interest. Despite these concerns, the hotel itself is highly regarded for its cleanliness, comfort and friendly service, suggesting that it may still be a worthwhile choice for those prioritizing these aspects over location proximity.

Breakfast

The breakfast experience at Windsor Hotel & Convention Center Istanbul has garnered mixed reviews from guests with many positive remarks highlighting the variety and quality of the offerings. Numerous guests found the breakfast to be excellent, delicious and well-organized with a wide selection of items, noting especially the fresh vegetables, live-cooked eggs and freshly baked pastries. The breakfast buffet is often praised for being rich, extensive and diverse, catering to both local and international tastes and providing a pleasant morning experience, sometimes even by the pool.

However, there are also several mentions of areas needing improvement. Some guests felt the breakfast did not meet the standards of a five-star hotel, citing repetitive dishes, artificial fruit juices and limited vegetarian options. A few reviews mentioned sparse offerings and below-average quality with specific complaints about cold eggs, tasteless local sausages, weak coffee and dirty dishes with visible lipstick marks. Additionally, there were comments about the breakfast being too simple for a high-end hotel and lacking the necessary variety.

Overall, while many guests were satisfied and even delighted by the breakfast, enjoying the good service and plentiful options, others pointed out several areas where enhancements could elevate the experience to better align with the hotel's five-star rating.

Dinner

The dinner experience at Windsor Hotel & Convention Center Istanbul receives mixed reviews from guests. On the positive side, many guests praise the food as delicious and of high quality with comments about excellent room service meals and the overall dining experience in the hotel's restaurant. The rooftop restaurant is particularly highlighted for its ambiance and fantastic views, making it a top recommendation for diners. Guests also appreciate the polite and helpful staff, which adds to the pleasant dining atmosphere.

However, there are notable criticisms. A common concern is the limited menu options, which some guests find restrictive. Pricing is also a significant issue with many describing the restaurant and bar as extremely expensive compared to other dining options in the city. Also troubling for some is the inconsistency in service; instances of delayed room service and long waits in the restaurant are mentioned. Additionally, experiences with included dinners were disappointing for some guests, who were underwhelmed when only offered soup and dessert despite being promised an à la carte meal.

Overall, while the food quality at Windsor Hotel & Convention Center Istanbul is generally well-received, issues related to cost, service speed and menu variety do affect the overall dining satisfaction for some guests.

Rooms

The rooms at Windsor Hotel & Convention Center Istanbul stand out for their spaciousness, cleanliness and modern decor. Many guests appreciated the large room sizes, which were described as ideal and comfortable, along with well-equipped amenities. The hotel offers rooms with stunning views of the city, including panoramic windows and vistas of the Golden Horn and Marmara Sea.

Guests frequently noted the rooms as clean, comfortable and cozy with many highlighting the contemporary design and stylish interiors. The rooms were also described as bright and updated, providing a pleasant ambiance for travelers. Furthermore, room service and staff were praised for their helpfulness and efficiency, contributing to an overall positive experience.

However, some reviews did mention issues such as air conditioning not functioning properly, rooms not being cleaned on time and occasional noise from nearby construction work. Despite these, the value for money and comfortable accommodations at Windsor Hotel seem to leave a generally favorable impression on its guests.

Beds

The beds at Windsor Hotel & Convention Center Istanbul have received mixed reviews with many guests praising the comfort and cleanliness but others finding room for improvement. Several guests found the beds to be incredibly comfortable and compared them to sleeping on clouds with clean sheets adding to a good night's sleep. Seniors particularly appreciated the comfort and the overall bedding was noted as clean and suitable for rest.

However, not everyone was satisfied. Some guests mentioned that the bedsheets had a tendency to slide off the mattress and the pillows were often described as too high or stiff. Issues included beds being too small for two people and rollaway beds being uncomfortable. There were also occasional discrepancies with room bookings, such as receiving twin beds instead of a requested double bed or a lack of additional beds for larger groups.

The hotel offers rooms with king-size and queen-size beds, but some guests pointed out that these options did not always meet expectations in terms of size and comfort. Despite these issues, the hotel staff were noted to be helpful and there are several amenities like a children's playroom and free gym access that contribute to a comfortable stay overall.

Cleanliness

Reviews of Windsor Hotel & Convention Center Istanbul often highlight the hotel's commitment to cleanliness. Guests frequently praised the consistently clean and comfortable rooms with cleaning done daily and housekeeping staff commendably thorough in their tasks. The hotel itself, including shared spaces like the lobby and pool, is described as very well-maintained and tidy. Many reviews underscore the high standard of cleanliness throughout the establishment, from rooms to facilities, contributing to an elegant and respectable atmosphere.

However, a few reviews point out areas that could benefit from improvement. Some guests noted issues such as superficial cleaning, stained furniture and towels, dusty floors and unclean windows. Despite these occasional criticisms, the general consensus remains that the hotel maintains a high level of cleanliness, making it a reliable choice for travelers seeking a neat and comfortable stay. The hotel staff, especially in housekeeping, receive praise for their diligence and friendly service, further enhancing the overall positive perception of the hotel's cleanliness.

Staff

The Windsor Hotel & Convention Center in Istanbul is highly praised for its exceptional and accommodating staff. Numerous guests highlighted the warm and friendly nature of the hotel personnel, specifically naming individuals such as Narjes, Semih, Omer, Nergiz and Cihan, who went above and beyond to make their stay enjoyable. The reception team, including members like Veysel, Eda and Faisal, was often noted for their professionalism, politeness and readiness to assist with several guests receiving free room upgrades and early check-ins.

Housekeeping, led by standout employees like Ülkü and Yeter, was consistently mentioned for maintaining high standards of cleanliness and being particularly attentive to guest needs. The guest relations department, especially individuals like Tugsem and Rasha, also received accolades for their exceptional service and personal touch in addressing guest concerns and ensuring comfort.

Despite a few mentions of suboptimal interactions and language barriers, the majority of reviews reflect a positive consensus regarding the responsiveness, professionalism and overall hospitality of the Windsor Hotel staff. Their efforts in creating a welcoming atmosphere were evident, making the hotel a recommended destination for its service quality and guest care.

Wi-Fi

Guest reviews of the wifi at Windsor Hotel & Convention Center Istanbul reveal mixed experiences. On the positive side, many guests appreciated the good and reliable wifi signal with some noting it as fast and strong. However, there were several issues reported as well. Some guests faced complications and interruptions while using the WiFi, mentioning that the connection was a bit complicated to use and needed frequent reconnections. Coverage was a concern, especially in the Children's playroom and there were several instances where wifi accessibility was limited, occasionally logging out without reason. Additionally, a few guests noted that there was no wifi in their rooms and found the internet to be constantly intermittent. Overall, while some guests had a satisfactory experience, connectivity and reliability issues were prevalent for others.

Spa

The spa at the Windsor Hotel & Convention Center Istanbul received a mix of positive and negative feedback from guests. On the bright side, many praised the spa for exceeding expectations, describing it as lovely, clean, modern and well-maintained. Several guests highlighted the relaxing and accommodating atmosphere, noting that the wellness facilities include a pool, gym and particularly impressive Turkish Hammam. The staff, including individuals like Ms. Belkis, Ms. Ulku and Sadık Aygün, were commended for their exceptional service and warm demeanor.

However, there were also several drawbacks noted. Some guests reported a lack of instructions or guidance from the staff regarding the spa facilities. Issues such as neglected saunas and instances where the spa was not functioning or closed during their stay were also mentioned. There were also complaints about certain amenities being chargeable and the cleanliness of the spa. Despite these issues, the overall sentiment towards the spa remains predominantly positive with many guests enjoying the facilities and services provided.

Gym

The Windsor Hotel & Convention Center Istanbul boasts an impressive gym that has garnered significant praise from guests. Reviews highlight the fitness center as being extraordinarily large and well-equipped with a variety of modern equipment that caters to all workout needs. The gym's cleanliness, well-maintained facilities and helpful staff enhance the experience, making it a favorite spot for many fitness enthusiasts who enjoyed their workouts and found the facility amazing. However, there were notable inconveniences reported by guests, such as periods when the gym was closed for maintenance or not operational. Despite these occasional disruptions, when functional, the gym stands out as a top-notch facility within the hotel.

Pool

The pool facilities at Windsor Hotel & Convention Center Istanbul receive a mix of reviews, focusing on both positive experiences and some drawbacks. Many guests note that the hotel features indoor and outdoor pools with the indoor pool being especially praised for its cleanliness and spaciousness. The panoramic views from the pool area add to the appeal, making it a pleasant spot for relaxation. Families particularly appreciate the pool, noting it as a good facility for kids, though some guests mention that swimming caps are mandatory.

Visitors enjoy the combined amenities of the gym, sauna and pool area, often describing the pools as beautiful and a key highlight of their stay. The indoor pool is noted to be very large and clean with several positive mentions about its suitability for activities like swimming and relaxation.

However, several reviews point out that the water temperature can be uncomfortably cold, even extremely so, affecting the overall swimming experience. Additionally, there have been numerous reports of the pool being closed for maintenance or not functioning properly, leading to disappointment among guests who were looking forward to using this facility. Specific operational hours for the pool also seem to limit accessibility, which some visitors find inconvenient.

In summary, while the pool area at Windsor Hotel & Convention Center Istanbul is generally well-received for its aesthetic and amenities, issues such as cold water and frequent maintenance closures can detract from the overall experience.

Parking

Windsor Hotel & Convention Center Istanbul offers an array of parking options that generally garner positive reviews from guests. The facility provides free and ample parking, including underground and garage parking with easy access. Many guests appreciated the availability of free parking spots and the complimentary valet service, which contributed to a pleasant and convenient stay, especially for those traveling by car or motorcycle.

Despite some occasional issues with availability and parking arrangements, which the reception staff helpfully navigated, most guests found the parking experience to be excellent. The hotel staff's assistance in finding spaces on crowded days was particularly noted. Additionally, the sense of safety in the underground parking was highlighted by several reviewers.

Overall, Windsor Hotel & Convention Center Istanbul stands out for its complimentary parking amenities and convenient access, making it a favorable choice for travelers with vehicles.

Family

Windsor Hotel & Convention Center Istanbul emerges as a favorable choice for families, thanks to its family-friendly vibe and amenities that cater specifically to young guests. Many reviews highlight that the hotel is suitable for family vacations, offering a great value for the money. With spacious family suites and good family-size beds, it accommodates the needs of families comfortably.

The hotel is praised for its welcoming and helpful staff, which enhances the overall experience for guests traveling with children. Features such as a good pool for kids further contribute to a pleasant stay. Families from the Gulf region also find the hotel to be particularly nice.

Despite some isolated criticisms and instances where kids had to wait for their room, most feedback reflects a positive reception. The Windsor Hotel is consistently described as friendly for families and highly recommended for those traveling with children, making it an excellent choice for a family trip or a family stay.

5 Star

The Windsor Hotel & Convention Center Istanbul has been critiqued for not fully living up to its five-star rating. Many reviews highlighted that the hotel feels more like a four-star establishment with some even suggesting it doesn't meet five-star standards at all. Despite these views, there were mentions of a genuinely five-star experience by some guests with accolades given to certain aspects of the service and facilities.

On a positive note, some guests appreciated the comfortable stay and the overall value provided, describing the service as deserving of five stars. There were also commendations for specific staff members and the courteousness of the personnel. The reception and customer service were noted as top-notch, contributing to an enjoyable visitor experience.

However, the facilities, particularly the gym and spa, were criticized for being closed or poorly maintained and there were comments about the need for bigger rooms and better room service. Additionally, the quality of the breakfast service was found lacking due to poorly trained waiting staff.

In summary, while the Windsor Hotel & Convention Center Istanbul has its strengths, there appears to be a consensus that it falls short of typical five-star expectations in several areas. It offers a decent stay but doesn't consistently meet the high standards it advertises.

Business

Windsor Hotel & Convention Center Istanbul receives strong recommendations from business travelers for its holistic experience tailored to their needs. The staff's proficiency in English ensures smooth communication, enhancing the overall convenience of a stay focused on work. Key features include well-equipped business facilities, spacious meeting rooms and a business center that caters effectively to professional requirements. The location is praised for its accessibility and suitability for business meetings, making it an ideal spot for work visits. The area, characterized as a business/industrial zone, contributes to a serene and calm environment conducive to professional activities and conferences. Overall, it provides a comfortable and efficient setting for those traveling on business.

Accessible

The Windsor Hotel & Convention Center Istanbul offers notable accessibility features for guests with disabilities, ensuring ease and convenience during their stay. The hotel staff are particularly helpful, even accommodating specific needs such as customizing check-out times to align with guests' flight schedules. There are some rooms designed for accessibility, providing options for those requiring such amenities. Public transport options make the hotel easily reachable, while taxis can be promptly arranged. Additionally, the metro is accessible, further enhancing the hotel's connectivity. Overall, accessibility is a strong suit of this well-connected and considerate hotel.

Luxury

The Windsor Hotel & Convention Center Istanbul exudes luxury in every aspect of its service and environment. Guests commend the elegant and upscale ambiance, highlighting the luxurious and modern facilities that cater to a high-end clientele. The hotel offers a sumptuous breakfast spread and the Marmara suite on the 12th floor stands out for its opulence and breathtaking views. Visitors rave about the top-notch service and exceptional hospitality, describing the experience as truly 5-star or even 7-star in some cases. Cleanliness and maintenance are consistently praised, underscoring the hotel's commitment to quality. Despite a few mentions of it deserving 4 stars rather than 5, the overall consensus reveals a high level of satisfaction with the lavish accommodations, fantastic views and the serene, noise-free environment. The presence of luxury cars adds to the hotel's affluent vibe, reinforcing its standing as a premier destination for those seeking an upscale experience in Istanbul.

Yes, Windsor Hotel & Convention Center Istanbul has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.

Yes, a spa is available at Windsor Hotel & Convention Center Istanbul.

No, Windsor Hotel & Convention Center Istanbul doesn't allow dogs.

Yes, parking facilities are available at Windsor Hotel & Convention Center Istanbul.

Yes, Windsor Hotel & Convention Center Istanbul has a gym.

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