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Summary of reviewsThe Westist Hotel & Spa - Special Category in Istanbul is highly praised for its exceptional central location that affords easy access to prominent attractions like Istiklal Street, Taksim Square and the Galata Tower. Despite being situated near bustling areas, the hotel's position on a quieter side street ensures a peaceful retreat.
Guests find the breakfast hearty and delicious with traditional Turkish offerings such as menemen and eggs, although some point out that it could benefit from more variety and fresher ingredients. Dinner, on the other hand, receives acclaim for its exceptional local and traditional Turkish cuisine with standout dishes like kebabs and mezes, enhanced by the attentive service and convenient access to nearby dining options.
The rooms are noted for their stylish, modern design and cleanliness, featuring comfortable beds and regularly refreshed linens and towels. While some guests find the rooms compact and in need of minor maintenance, the overall consensus is positive, thanks to the inviting ambiance and practical amenities, including balconies in some rooms.
Cleanliness throughout the hotel is consistently highlighted with meticulous daily cleaning services ensuring a tidy environment. The friendly and accommodating staff, particularly figures like Mr. Mustafa, Yigit, Kaan, Sinem and Berk, contribute significantly to guests' positive experiences, making them feel valued and well-cared-for.
The free, reliable Wi-Fi is another strong aspect with only minor incidents of connectivity issues. Guests also appreciate the additional pocket Wi-Fi rental service available from the reception.
The spa, though small, offers a tranquil and highly praised experience with excellent massages, a clean environment and amenities like a sauna, steam room and hammam included at no extra charge. Minor layout concerns and limited operating hours for spa services are noted, but overall, the wellness offerings enhance the guest experience.
Families find the hotel accommodating for short stays with suitable amenities and a friendly, helpful staff ensuring a comfortable visit. The safe neighborhood and child-friendly services add an extra layer of convenience and reassurance for those traveling with children.
The comfortable beds contribute significantly to guests' restful nights with most reviews appreciating the quality of the mattresses and linens. However, individual preferences on firmness and pillow quality did affect some guests' experiences.
For business travelers, the hotel’s strategic location, excellent facilities for remote working and reliable Wi-Fi make it a top choice. The efficient service and thoughtful business amenities ensure a smooth and productive stay.
Lastly, the hotel shines as a romantic getaway, providing a cozy ambiance perfect for anniversaries, honeymoons and intimate retreats. Facilities like the sauna and Turkish bath and the quiet, serene setting of the Havana suite further enhance the romantic experience.
In summary, The Westist Hotel & Spa - Special Category stands out as an excellent choice across various dimensions, offering a blend of convenience, comfort and exceptional service in the heart of Istanbul. Show more
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Categories
Dog Friendly Hotel
Located in Beyoglu, this hotel welcomes pets and offers a spa. Its central location provides easy access to cultural attractions and walking areas. The hotel features comfortable rooms and a relaxing atmosphere for guests and their canine companions.
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, ₺ 186,00 per night
Should the dog owner notify you before checking in? Yes
What is the maximum number of dogs per room? Only one dog is allowed
Is there a maximum weight of dogs accepted? Yes, 8 Kg
Do you provide any specials, treats and toys (check all that apply)?
A place to sleep
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? No
Are the dogs allowed on the furniture? Yes
Are the dogs allowed on beds? Yes
What are the basic requirements to accept a dog?
Must be clean
Must not have fleas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Is there a refundable deposit to guard against damages? No
Do you provide any of these?
Food and water bowls
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Νο
Answers last updated by The Westist Hotel & Spa - Special Category
Standard Double RoomThis double room has air conditioning.
Superior King RoomThis double room features a king-size bed and sofa. French balcony, satellite TV and air conditioning are offered.
Superior Double RoomThis room features a French balcony.
Standard Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit has 2 beds.
Economy Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit has 1 bed.
About The Westist Hotel & Spa - Special Category
License: 18407
Guest Reviews
8.7
Very Good
Location
Nestled in the heart of Istanbul, The Westist Hotel & Spa boasts an exceptional location that places guests within steps of the city's vibrant Istiklal Street and close to renowned sites such as Taksim Square and the Galata Tower. This boutique hotel is celebrated for its prime, central position, providing easy access to major attractions, shopping streets and public transportation, including metro and tram stations. Despite its proximity to bustling areas, the hotel’s location on a side street ensures a peaceful stay.
Guests consistently highlight the convenience of the hotel’s setting with many pointing out how its placement makes it an ideal base for exploring the Pera area and the greater Istanbul. The quiet, clean streets add to the charm, making it an excellent choice for both tourists and business visitors. With bars, restaurants and shops just a brief walk away, The Westist Hotel & Spa serves as a superb gateway to the best of Istanbul’s offerings, blending accessibility and tranquility seamlessly.
Breakfast
Nestled in a calm and peaceful setting, The Westist Hotel & Spa boasts a breakfast experience that garners mixed sentiments from its guests. On the positive side, many reviewers appreciated the hearty and delicious nature of the offerings with some highlighting the typically Turkish flavors such as menemen and eggs, which were lovingly served. Guests valued the generous portions and some described the breakfast as extensive and satisfying.
However, there is a vocal concern regarding the variety and quality of the breakfast menu. Repeated critiques point out that the breakfast can be quite repetitive and uninspiring with limited fresh ingredients and a prevalence of industrial pastries. Some guests found the flavor lacking and felt it left much to be desired, suggesting that eating outside could be a better option.
Although the breakfast has its strong points with convenient serving options and availability until 11 am, the overall consensus among reviewers is that it has significant room for improvement. Those expecting a more varied and inspired start to their day might consider exploring nearby dining options, which are noted to be convenient and of good quality. The breakfast at The Westist Hotel & Spa has potential, but may not meet everyone's expectations as it currently stands.
Dinner
The Westist Hotel & Spa - Special Category boasts an exceptional dining experience that has garnered rave reviews from guests. Highlights include the hotel's own restaurant, which many describe as exceptional and offering delicious local and traditional Turkish cuisine. Guests frequently mention the superior quality of the food with kebabs and mezes standing out as particularly tasty options.
Convenience is another plus, given the hotel's central location, which places it within easy reach of numerous excellent restaurants and vibrant bars. The restaurant adjacent to the hotel also comes highly recommended, often praised for its delectable meals and great value for money.
Despite a few mentions of a permanent food smell in the lobby and hallways, the overall consensus is that the dining options present a hidden gem in Istanbul’s culinary scene. The exceptional service further enhances the dining experience, making The Westist Hotel & Spa a strong contender for food enthusiasts visiting the city.
Rooms
The Westist Hotel & Spa, situated in a prime location, garners attention for its stylish, modern and clean rooms. The comfortable bed, regularly changed linens and towels and amenities provided make it a practical choice for city travelers. Visitors often describe the rooms as cozy and functional with a pleasant smell and a sense of being well-maintained. The hotel also boasts rooms with balconies, adding a touch of charm.
However, a recurring theme among guest reviews is the small size of the rooms. Many found them to be compact and sometimes even cramped with limited cupboard space and inconvenient layouts. Some rooms were noted to have worn-out furnishings and other minor maintenance issues. Despite these concerns, the rooms are generally praised for their cleanliness and comfort.
The modern design and stylish decor appeal to many, creating a pleasant ambiance. Although the space is limited, the functionality and cleanliness of the rooms, combined with the friendly staff, contribute positively to the overall guest experience at The Westist Hotel & Spa.
Beds
The beds at 'The Westist Hotel & Spa - Special Category' receive high praise for their comfort with many guests consistently noting the quality of the mattresses and the overall comfort they provide. Guests frequently describe the beds as comfortable with the general sentiment being that they contribute to a great night's sleep. The beds are often described as large and clean and some reviews highlight the presence of comfortable pillows and linens from a good store.
However, there are mixed opinions regarding the firmness of the mattresses; some guests find them a bit hard, while others mention a preference for a firmer mattress. The presence of king-size beds is also noted appreciatively. There are a few less positive mentions as well, such as complaints about thin and small blankets, bad pillows and instances where the bed was not comfortable or an extra bed was not provided.
Overall, while the bedding is largely appreciated for its comfort and cleanliness, individual preferences regarding mattress firmness and pillow quality do affect some guests' experiences.
Cleanliness
The Westist Hotel & Spa - Special Category consistently impresses guests with its exceptional cleanliness. The rooms and the entire hotel are described as very clean, tidy and well-maintained. Daily cleaning services ensure that rooms remain spotless with bed linens and towels regularly changed. Guests also appreciated the modern design and beautiful decor of the hotel, which further enhances the overall cleanliness and pleasant atmosphere. The hotel's central location adds convenience and the friendly staff contribute to a well-maintained environment. Despite a few mentions of minor issues, the majority of reviews emphasize the excellent cleanliness and comfort of the rooms, making it a top choice for travelers seeking a clean and comfortable stay.
Staff
The Westist Hotel & Spa boasts a remarkably friendly and accommodating staff, making it a standout choice for travelers. Receptionists are frequently highlighted for their exceptional politeness, helpfulness and professionalism with Mr. Mustafa receiving particular praise for his kindness and assistance. Many guests were impressed by the attentiveness and efficiency of the staff, noting their ability to quickly address and solve any issues. The team at the front desk, including notable mentions such as Yigit, Kaan, Sinem and Berk, consistently receives accolades for their supportive and friendly demeanor.
Guests frequently describe the staff as incredibly nice, respectful and always ready to go the extra mile to ensure a pleasant stay. The hotel staff's ability to make guests feel valued and appreciated, coupled with their excellent English-speaking skills, further enhances the overall guest experience. The exceptional service, combined with the welcoming atmosphere created by the staff, ensures that visitors feel at home from the moment they arrive.
Wi-Fi
The Wi-Fi at The Westist Hotel & Spa - Special Category is generally regarded as fast, stable and free, making it a reliable option for guests needing an internet connection. It works properly and is always accessible, contributing to a good guest experience. Despite some isolated instances where the Wi-Fi was not working at check-in or failed to connect from certain rooms, the hotel's internet service is overall seen as great. Their pocket Wi-Fi rental from reception can also be a helpful backup option. Hotel staff are very responsive and can be reached quickly via WhatsApp for any issues, demonstrating a high level of interest in service. However, it should be noted that some televisions in the rooms do not have Wi-Fi capabilities. Despite minor setbacks, many visitors would definitely recommend the hotel because of its strong and consistent Wi-Fi performance.
Spa
The Westist Hotel & Spa - Special Category offers a well-regarded spa experience with numerous positive mentions highlighting the friendly and inviting spa team. The spa area, though quaint due to the hotel's smaller size, is rarely crowded, offering a tranquil and relaxing environment. Visitors have praised the incredible massages and the reasonable prices for spa services. The inclusion of facilities like the sauna, steam room and hammam at no extra charge adds to the appeal.
However, some guests have noted that the sauna is small and the spa services are generally available only in the afternoon. There are also comments about the suboptimal layout of the spa area with showers positioned inconveniently far from the sauna and steam room. Despite this, the spa is described as clean and well-equipped, ensuring guests have a pleasant experience.
Though the hotel decor seems outdated with some wear and tear, particularly in the carpets, the spa services make up for it. The massages are highlighted as excellent, providing an unforgettable wellness experience. Free perks like Turkish coffee and complimentary hammam access enhance the overall spa visit. Despite some negative experiences, the majority find the wellness center to be a worthwhile and relaxing retreat within the hotel.
Family
The Westist Hotel & Spa - Special Category stands out as a fantastic choice for family vacations. Although some rooms might feel a bit narrow for extended stays, they are perfectly adequate for shorter visits. The hotel excels in offering everything needed for a family stay, making it an ideal option for those traveling with children.
Families can enjoy shared moments in the hotel's wellness areas, such as the sauna and Turkish bath. The staff is notably friendly and helpful, clearly dedicated to accommodating families. Early check-ins and late check-outs are readily facilitated, adding to the convenience for guests with varied schedules.
Located in a safe neighborhood, the hotel provides a secure environment for exploring Istanbul with children. The child-friendly staff at the reception is responsive and attentive to the needs and requests of families, ensuring a comfortable and welcoming experience. This dedication to providing family-friendly service creates an atmosphere where guests leave feeling more like family than temporary visitors.
Business
The Westist Hotel & Spa - Special Category is highly regarded for its suitability for business travelers. Its strategic location is advantageous for professionals, making it convenient for various business activities. The hotel’s facilities are excellent for remote working, featuring superb amenities specifically designed for business purposes. Guests highlight the reliable WiFi, which meets business standards and the availability of a business center for all essential needs.
Business services provided by the hotel include a 24-hour WhatsApp service and pocket WiFi rentals, further enhancing the convenience for those on work trips. Reception staff are noted for their prompt email replies and responsiveness to calls, ensuring effective communication. Overall, the hotel offers good value for money and is highly recommended for business stays due to its thoughtful services and infrastructure tailored to business clients.
Romantic
The Westist Hotel & Spa - Special Category is highly recommended by guests for romantic couples seeking a serene and intimate escape. With an ambiance that exudes romance, the hotel is described as very romantic, perfect for a romantic getaway and a great destination for an anniversary trip. Guests highlight the cozy atmosphere and commend the hotel’s ambiance for providing the perfect setting for a honeymoon, whether it's a first or a special one after several months of marriage. The amenities, including a sauna and Turkish bath, add to the relaxing and enjoyable experience. The quiet nights at the havana suite contribute to a sense of tranquility, making it an ideal choice for a romantic stay in Istanbul.
No, The Westist Hotel & Spa - Special Category doesn't have any pool.
Yes, a spa is available at The Westist Hotel & Spa - Special Category.
Yes, The Westist Hotel & Spa - Special Category welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at The Westist Hotel & Spa - Special Category.
No, The Westist Hotel & Spa - Special Category doesn't have a gym.