The Green Park Bostancı
Istanbul
40.96619600,
29.11062700
,
Icerenkoy Mahallesi Manolya Sanayii Sok No:36, Icerenkoy / Atasehir
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Summary of reviewsThe Green Park Bostancı garners notable praise for its location, breakfast offerings and the courteous, helpful staff, despite a fair number of criticisms concerning its overall condition and service levels.
Strategically positioned near a metro station and within close proximity to shopping centers and a hospital, The Green Park Bostancı offers convenience, particularly for those seeking medical treatment or indulging in retail therapy. However, its setting in an industrial area featuring auto repair shops and its distance from the city center are seen as detracting from the 5-star experience. Despite these drawbacks, the hotel's accessibility to Baghdad street, just a 15-minute drive away, provides a balance between tranquility and city life.
The breakfast at the hotel is generally well-received for its variety and delicious options. Guests enjoyed the open breakfast buffet, although latecomers might find fewer options. Some critiques included repetitive offerings, excessive saltiness in food and occasional issues with the coffee machine and food quality. Nevertheless, the overall breakfast experience is viewed positively.
Room accommodations present a mixed bag. Guests commend the spaciousness, cleanliness and the quiet, comfortable environment with daily housekeeping maintaining the rooms well. However, many point out the outdated furniture, broken windows, faulty air conditioning and other signs of deterioration, emphasizing the need for renovation. Issues like non-functional bathroom doors, empty mini-bars and hard, thick pillows further highlight the urgency for an upgrade.
Cleanliness throughout the hotel is inconsistent. While areas such as the lobby, pool, spa and fitness areas are praised for their cleanliness, some guests reported dirty floors, dusty rooms and moldy bathrooms with unpleasant odors. Poor hygiene practices and loud cleaning staff have also been points of concern, indicating a need for improved standards.
Staff interactions largely contribute to the positive experiences at the hotel. Many guests commend the accommodating and friendly nature of the staff with specific individuals recognized for their excellent service. Despite these positive encounters, some guests reported unprofessional behavior, suggesting inconsistency in staff performance and experiences.
The pool area, while clean and suitable for relaxation, has mixed feedback. Some guests enjoyed its availability and the complimentary access for Booking customers, but others criticized the cold temperature, additional fees and the mandatory pool hat policy.
In terms of its five-star rating, The Green Park Bostancı falls short. Many guests found the hotel’s facilities and service levels far below what they expected from a five-star establishment, suggesting a need for comprehensive renovations and redesigns. The consensus leans towards the opinion that the hotel provides a service level more akin to a three-star rating.
Overall, The Green Park Bostancı has several appealing aspects in terms of location, breakfast and staff friendliness, but it struggles with outdated facilities and inconsistent service quality that hinder its five-star promise.
Categories
Strategically positioned near a metro station and within close proximity to shopping centers and a hospital, The Green Park Bostancı offers convenience, particularly for those seeking medical treatment or indulging in retail therapy. However, its setting in an industrial area featuring auto repair shops and its distance from the city center are seen as detracting from the 5-star experience. Despite these drawbacks, the hotel's accessibility to Baghdad street, just a 15-minute drive away, provides a balance between tranquility and city life.
The breakfast at the hotel is generally well-received for its variety and delicious options. Guests enjoyed the open breakfast buffet, although latecomers might find fewer options. Some critiques included repetitive offerings, excessive saltiness in food and occasional issues with the coffee machine and food quality. Nevertheless, the overall breakfast experience is viewed positively.
Room accommodations present a mixed bag. Guests commend the spaciousness, cleanliness and the quiet, comfortable environment with daily housekeeping maintaining the rooms well. However, many point out the outdated furniture, broken windows, faulty air conditioning and other signs of deterioration, emphasizing the need for renovation. Issues like non-functional bathroom doors, empty mini-bars and hard, thick pillows further highlight the urgency for an upgrade.
Cleanliness throughout the hotel is inconsistent. While areas such as the lobby, pool, spa and fitness areas are praised for their cleanliness, some guests reported dirty floors, dusty rooms and moldy bathrooms with unpleasant odors. Poor hygiene practices and loud cleaning staff have also been points of concern, indicating a need for improved standards.
Staff interactions largely contribute to the positive experiences at the hotel. Many guests commend the accommodating and friendly nature of the staff with specific individuals recognized for their excellent service. Despite these positive encounters, some guests reported unprofessional behavior, suggesting inconsistency in staff performance and experiences.
The pool area, while clean and suitable for relaxation, has mixed feedback. Some guests enjoyed its availability and the complimentary access for Booking customers, but others criticized the cold temperature, additional fees and the mandatory pool hat policy.
In terms of its five-star rating, The Green Park Bostancı falls short. Many guests found the hotel’s facilities and service levels far below what they expected from a five-star establishment, suggesting a need for comprehensive renovations and redesigns. The consensus leans towards the opinion that the hotel provides a service level more akin to a three-star rating.
Overall, The Green Park Bostancı has several appealing aspects in terms of location, breakfast and staff friendliness, but it struggles with outdated facilities and inconsistent service quality that hinder its five-star promise.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
About The Green Park Bostancı
License: 7391
Guest Reviews
Location
Despite these advantages, the location has been noted to be somewhat unusual for a 5-star establishment, as it is set amidst an industrial area known for auto repair shops and is described by some as being quite far from the city center. Nonetheless, accessibility to the lively Baghdad street, a mere 15-minute drive away, adds a balance between a quiet stay and access to bustling city life.
While the location is mostly appreciated for its convenience and proximity to essential services and shopping destinations, reviews suggest that the property could benefit from some renovations to meet the expected standards of a 5-star hotel.
Breakfast
Rooms
However, the overall condition of the rooms is a point of contention. The furniture is significantly outdated and worn with some rooms exhibiting broken windows and malfunctioning air conditioning. Issues such as non-functional bathroom doors, empty mini-bars and poor lighting contribute to a sense that the hotel is past its prime. The pillows were also described as uncomfortable, being too big, thick and hard.
Despite some cleanliness and space advantages, the overwhelming sentiment is that the rooms are in desperate need of renovation, reflecting the overall outdated and dilapidated state of the hotel.
Cleanliness
However, there are significant concerns raised by several guests. Some reviews point out issues like dirty floors, dust accumulation and moldy bathrooms with a terrible smell. There have been complaints about poor hygiene practices, especially for a hotel of its purported standard. A few guests experienced dirty sheets and overall low standards of cleanliness in their rooms. The inconsistent cleaning practices and noise from the cleaning staff walking and talking loudly in the corridors early in the morning further detract from the guests' experience.
Staff
There are numerous mentions of helpful and polite staff members with some guests describing the staff as amazing, kind and responsive. Specific praise is given to the cheerful receptionist and friendly housekeeping and dining room staff.
However, some guests encountered issues with staff behavior, describing some employees as unmotivated, unfriendly and curt. Instances of staff chatting in corridors, arguing at the reception and showing a lack of enthusiasm and helpfulness are also noted. A few reviews mention a language barrier with staff unable to speak English and some complaints about a lack of experience or knowledge among younger receptionists.
In summary, while The Green Park Bostancı has many commendable staff members who provide excellent service, there are occasional reports of unprofessional and unhelpful behavior that future guests may want to be aware of.
Pool
However, certain aspects drew criticism. There were complaints about the pool being cold even in the peak of summer and, at times, the pool was closed, leading to inconvenience. An additional fee was required for the outdoor pool and there were instances of ineffective communication regarding this fee. Guests also felt that the mandatory pool hat policy was inconvenient. On the whole, while the outdoor pool has its appeals, some improvements could significantly enhance the guest experience.
5 Star
Yes, The Green Park Bostancı has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at The Green Park Bostancı.
No, The Green Park Bostancı doesn't allow dogs.
Yes, parking facilities are available at The Green Park Bostancı.
Yes, The Green Park Bostancı has a gym.
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