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The G Hotels Istanbul

Istanbul , Bağlar Mahallesi Mimar Sinan Caddesi No 35 Guneşli (Show on Map)

7.1

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe G Hotels Istanbul is highly regarded for its tranquil location that offers easy access to Istanbul's transportation networks and is close to shopping destinations like Istanbul Mall and 212 Outlet Mall. Although situated 30 kilometers from the city center, guests appreciate the quiet and secure environment along with accessibility and convenience, particularly for those with vehicles.

The hotel rooms receive considerable praise for their spaciousness and modern design, providing excellent value for money. Guests mention the luxurious feel, cleanliness, and comfortable atmosphere they offer, supported by diligent daily cleaning services. The well-maintained facilities and contemporary furnishing contribute positively to the guest experience.

Regarding hospitality, the hotel staff is frequently commended for their friendliness and exceptional service, with particular mentions of several outstanding employees. The team’s professional demeanor and helpfulness significantly enhance guests' overall satisfaction, despite occasional lapses in service during night shifts.

While breakfast opinions are mixed, some guests enjoy the variety and quality of the offerings, though others suggest improvements are needed to meet five-star expectations. The cleanliness of the hotel is generally appreciated despite a few inconsistencies reported by guests.

Entertainment features like in-room TV systems are appreciated, but WiFi connectivity poses frequent issues, with guests encountering slow speeds and weak signals. The beds, mostly described as comfortable, could benefit from better pillow quality and duvet freshness to further enhance guest satisfaction.

Lastly, reviews reflect a discrepancy between the hotel's five-star rating and actual services, with guests expressing dissatisfaction over certain facilities and amenities. The hotel is recommended for those seeking a peaceful retreat with good transport links and welcoming service, but visitors expecting five-star luxury should consider these elements before booking.
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Luxury Hotel

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Room Types

Superior King Room The spacious air-conditioned double room provides a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.

Superior Double or Twin Room The spacious air-conditioned twin/double room offers a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 2 beds.

Deluxe Studio The air-conditioned suite features a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Junior Suite The air-conditioned suite offers a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

About The G Hotels Istanbul

License: 17869

Guest Reviews

7.1

Good

Location

The G Hotels Istanbul offers a unique blend of tranquility and convenience nestled in a quiet, secure area with great connectivity. Its proximity to both a train station and metro lines ensures easy access to various parts of Istanbul, making it an excellent choice for travelers who prefer efficient transit options. Guests appreciate the hotel's location near several prominent shopping destinations such as Istanbul Mall, 212 Outlet Mall, and various nearby supermarkets and restaurants, providing everything one might need without the need to travel into the bustling city center.

While situated about 30 kilometers from the heart of Istanbul, this area provides a peaceful retreat away from the city's noise and crowds, ideal for those seeking relaxation or visiting nearby exhibition spaces. Its strategic location close to major motorway bypasses also makes it a suitable choice for visitors with cars, providing spacious parking facilities. Those looking for delightful dining experiences will find a selection of nearby cafes and restaurants, including a standout eatery only 50 meters from the hotel.

Despite some guests noting the distance to major tourist attractions and the city center as a drawback, others find this seclusion to be part of its charm, highlighting the value and convenience the location offers in terms of amenities and comfort. Overall, The G Hotels Istanbul accommodates both leisure and necessity, making it a practical option for visitors who prioritize peace, amenities, and local shopping over central city access.

Breakfast

The breakfast experience at The G Hotels Istanbul presents a diverse range of opinions from guests. While some praised the spread for being exceptional, delicious, and varied enough for everyone to find something to their taste, others noted that the selection could be more expansive, especially given the hotel's five-star status. The buffet is reported to offer a large variety, with a nice spread that occasionally includes a slightly different menu each day, leading to positive remarks on the quality and replenishment of food.

However, numerous reviews expressed dissatisfaction, highlighting that the breakfast options lacked diversity and didn't meet expectations related to quality or price. Guests felt that the choices were limited and sometimes monotonous, with some even describing the offerings as poor, awful, or horrendous. There were also comments about breakfast not being included in the stay and additional charges being higher than expected. A few guests also mentioned service-related issues and discrepancies with their booking confirmations.

Overall, while the breakfast at The G Hotels Istanbul caters well to some, it appears many guests believe there's room for improvement in terms of variety, quality, and transparency around cost, to align more closely with the standards of a five-star establishment.

Rooms

The G Hotels Istanbul offers an impressive accommodation experience with its spacious and well-appointed rooms that provide excellent value for money. Guests consistently praise the rooms for their large size, modern design, and luxurious feel. Many describe the rooms as clean, bright, and airy, contributing to a comfortable and inviting atmosphere. The daily room cleaning services are highlighted as excellent, ensuring that the rooms remain spotless and well-presented.

The furnishings in the rooms are noted for their quality, with particular commendations for the modern black aesthetic and well-equipped amenities. There is a range of rooms available to suit different needs, including the Deluxe Studio and suite apartments, which are both spacious and beautifully decorated.

Despite a couple of isolated complaints about specific cleaning issues, the overall consensus is that the rooms are very clean and well cared for. The G Hotels Istanbul successfully combines comfort with style, offering large and luxurious rooms that leave a positive impression on its guests.

Beds

The beds at The G Hotels Istanbul have garnered a mixed reception from guests. Many visitors appreciated the comfort of the beds, highlighting them as comfortable and beautifully complemented by good quality bedding. Specifically, the king-size beds were noted for being extremely comfortable, enhancing the overall room comfort. However, some guests reported issues with the pillow quality, describing them as uncomfortable, old, and lacking covers. Additionally, a couple of guests mentioned a less-than-pleasant duvet smell and being given separate beds despite expectations. Overall, while the beds generally offer a comfortable experience, attention to pillow conditions and duvet freshness could improve guest satisfaction.

Cleanliness

The G Hotels Istanbul generally garners positive attention for its cleanliness, with guests frequently praising the clean rooms, luxurious style furniture, and well-maintained facilities. Many reviewers appreciate the daily change of towels and linens and describe the hotel as clean, beautiful, and quiet. The modern design and clean accommodation are noted highlights, contributing to an impressive overall appearance. However, there are mixed reviews, with some guests reporting issues such as dust and occasional encounters with pests, indicating that the consistency of cleanliness may vary between stays. While the majority of reviews highlight the cleanliness as a definite advantage, some mention the need for the hotel to improve in certain areas, such as ensuring spotless bedding and more thorough cleaning of specific elements like floors and showers. Despite these inconsistencies, the G Hotels Istanbul is generally regarded as providing a clean environment, aligning with various travelers' needs during their stay.

Staff

The G Hotels Istanbul boasts a team of staff that consistently garners high praise for their hospitality. Guests repeatedly commend the helpfulness and friendliness of the staff, highlighting individuals such as Sardar, Miss Burcu, Neda, and Suhayla for their exceptional service. The staff's welcoming nature creates a warm environment from check-in to check-out, providing attentive and professional service throughout guests' stays. Many reviews emphasize how the staff go above and beyond to assist guests at any hour, contributing to an overall pleasant experience.

Guests note the remarkable service delivered by the reception staff, including employees like Ali Akbaba, Rasim, Genghiskhan, Rajab, Selin Hanum, Murat Bey, and Rejeb Bey, who are praised for their professionalism and supportive demeanor. The reception team is often highlighted for their elegance and proactive approach, making guests feel at ease and well-attended. Housekeeping also shines with their outstanding job in maintaining cleanliness, paired with a friendly and attentive attitude.

While the majority of reviews speak highly of the staff's performance, a few mention instances of unhelpful or unfriendly behavior, particularly during night shifts at reception. Despite these occasional negative remarks, the consensus reflects a solid commitment to guest satisfaction, characterized by a warm and smiling team eager to assist and ensure a comfortable stay at this well-located hotel.

Wi-Fi

The G Hotels Istanbul offers a comprehensive entertainment package with its in-room TV systems, providing a pleasant experience for guests seeking leisure. However, the WiFi connectivity at the hotel seems to be a recurring issue, with multiple references to slow speeds and weak signals. Guests have reported challenges in accessing the internet from their rooms, with some even experiencing complete outages during their stay. While the hotel excels in providing an array of entertainment options via television, improvements in WiFi services could significantly enhance the overall guest experience.

5 Star

The G Hotels Istanbul presents a mixed picture when it comes to its five-star rating and services. While some guests have praised the quality of service and delicious offerings, and found the staff to be nice and the accommodations clean, recommending the hotel to others, there appears to be significant dissatisfaction surrounding its classification as a five-star establishment. Numerous reviews highlight that the hotel falls short of five-star standards, specifically pointing out issues with maintenance and room cleaning service. Guests have expressed disappointment, noting that the facilities and services did not meet their expectations for a luxury hotel. The presence of night activity in and around the hotel has also been highlighted as unsuitable for families, which further detracts from the overall experience. Therefore, visitors seeking the full five-star experience might want to consider these points when planning their stay.

Yes, The G Hotels Istanbul has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at The G Hotels Istanbul.

No, The G Hotels Istanbul doesn't allow dogs.

Yes, parking facilities are available at The G Hotels Istanbul.

Yes, The G Hotels Istanbul has a gym.

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