World > Middle East > Turkey > Istanbul > Beyoglu > Hotels in Istanbul > Sultan Palace Hotel

Sultan Palace Hotel

Istanbul , Katip Sinan Camii Sokak No:38 Sultanahmet (Show on Map)

7.8

Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsSultan Palace Hotel, located in Istanbul's historic Sultanahmet district, offers guests an ideal base for exploring the city's renowned landmarks. The proximity to major attractions like the Blue Mosque, Hagia Sophia, and Topkapi Palace enables guests to immerse themselves in the rich cultural heritage with ease. The hotel's serene yet strategic location, close to a tram station, enhances accessibility and convenience for further exploration. Guests particularly enjoy the stunning views from the hotel's rooftop terrace, adding to the memorable experience.

The accommodations are consistently praised for their cleanliness and comfort, offering cozy rooms adorned with charming decorations. While sound insulation between rooms could be improved, the overall cleanliness and regular maintenance, including daily towel changes, stand out positively. The comfortable beds and clean linens contribute to a restful stay, complemented by well-maintained plumbing and reliable hot water. Despite some areas needing attention, such as occasional shortcomings in bathroom cleanliness, guests find the rooms to offer excellent value for money.

The breakfast experience at Sultan Palace Hotel, served often on the terrace with scenic views, combines traditional Turkish elements with continental options. Guests enjoy the generous spread of fresh fruits and local specialties, despite some feeling the price does not fully align with the offerings. The breakfast service is generally described as good, providing a solid start to the day in a friendly atmosphere.

The hotel is renowned for its exceptional staff, who are often highlighted for their friendliness and hospitality. Multilingual and capable of assisting with various tasks, the staff, including specific members like Sajed and Aref, enhance the guest experience by facilitating tours and activities. The family-run nature of the hotel contributes to a warm, homely atmosphere, making it particularly appealing for families seeking a charming and welcoming environment.

Sultan Palace Hotel also offers reliable Wi-Fi connectivity, allowing guests to stay connected whether in their rooms or enjoying the rooftop views. While there are occasional connectivity issues, the overall internet experience is consistent and satisfactory.

In conclusion, Sultan Palace Hotel offers a picturesque and welcoming stay in Istanbul, combining breathtaking views, clean accommodations, and remarkable hospitality in a location that is perfect for exploring the city's historic treasures. Despite some minor challenges, guests consistently express satisfaction with the comfortable environment and helpful staff, contributing to a pleasant and memorable stay.
Show more

Categories

Boutique-style Hotel

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Cheap Hotel

Small Hotel

Room Types

Double or Twin Room This room has air conditioning and an LCD TV.

Single Room This room has air conditioning and an LCD TV.

Double or Twin Room with Sea View This room has views of Marmara Sea.

Budget Double Room This room includes an LCD TV and a minibar.

Double or Twin Room with Sea View - With Balcony This air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed.

Triple Room Providing free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned triple room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit offers 2 beds.

About Sultan Palace Hotel

License: 2022-34-2070

Guest Reviews

7.8

Good

Location

Nestled in the heart of Istanbul's historic Sultanahmet district, Sultan Palace Hotel boasts an enviable location that makes it an ideal base for exploring the city's iconic landmarks. Just minutes away from the revered Blue Mosque, Hagia Sophia, and Topkapi Palace, guests can effortlessly immerse themselves in the rich cultural heritage of the area. The hotel's prime position in the Old Town ensures that all main attractions are within walking distance, allowing visitors to easily explore the charming streets filled with cozy cafes, vibrant mini-stores, and authentic restaurants.

Despite its bustling surroundings, the hotel is situated in a quiet and safe area, providing a peaceful retreat after a day of sightseeing. The proximity to the tram station further enhances accessibility, making it convenient to venture beyond the immediate vicinity.

Moreover, Sultan Palace Hotel offers not only strategic location advantages but also stunning views from its rooftop terrace, where guests can enjoy a spectacular panorama of the cityscape. This combination of breathtaking vistas, welcoming staff, and spotless accommodations provides excellent value for money, ensuring a memorable stay in one of Istanbul's most picturesque neighborhoods.

Breakfast

The Sultan Palace Hotel offers a breakfast experience that generally leaves guests satisfied, with a blend of traditional Turkish elements and continental options. Many guests appreciate the hearty and varied breakfasts, featuring a generous spread of fresh fruits, vegetables, and local specialties, often served on the hotel’s terrace, enhancing the dining experience with a scenic view.

While breakfast is praised for its decent quality and selection, some guests feel that the price may not align with the offerings, suggesting more variety could enhance the experience. Despite occasional comments on sparsity or mediocrity, the breakfast buffet remains popular for those seeking a traditional morning meal. The option to enjoy breakfast for a modest fee provides flexibility for travelers, offering a solid start to the day with homemade and tasty dishes.

Overall, the breakfast service at Sultan Palace Hotel is described as good, with a friendly atmosphere and satisfying spread, even if some improvements could be made in terms of variety and pricing.

Rooms

Sultan Palace Hotel offers a charming experience with its clean and cozy rooms, although they tend to be on the smaller side. Guests frequently appreciate the regular cleaning service, including daily towel changes, which ensures a consistently fresh environment. Many visitors note the beautiful decorations within the rooms, contributing to a pleasant stay. Despite some complaints about the bathrooms being outdated or dirty, the overall cleanliness of the rooms is widely acknowledged.

The hotel boasts an impressive location, strategically positioned within walking distance of Istanbul's main tourist attractions, which is a major advantage for those looking to explore the city. The breathtaking views from both the windows of select rooms and the roof terrace are a highlight for guests, providing sights over the sea of Marmara that leave a lasting impression.

Another standout feature of Sultan Palace Hotel is its friendly and attentive staff, who strive to make each guest's stay as pleasant as possible. While sound insulation between rooms could be improved, making it easier to hear conversations from neighboring rooms, the warm hospitality compensates for this and other minor inconveniences.

Ultimately, Sultan Palace Hotel appeals to visitors seeking a comfortable, clean, and conveniently located accommodation with stunning views and a welcoming atmosphere.

Beds

The Sultan Palace Hotel consistently receives praise for its comfortable accommodations, particularly the beds and pillows, which guests report as wonderfully comfortable. Guests appreciate the large, soft mattresses and clean bed linens, enhancing their overall experience. The well-maintained plumbing and reliable hot water add to the comfort during their stay. Some reviews note issues, such as dirt spots on the walls and stained mattress covers, indicating areas where the hotel could improve. Nevertheless, for many visitors, the comfort provided by the beds outweighs minor inconveniences, making it difficult to rise from their cozy slumber.

Cleanliness

Sultan Palace Hotel offers a mixed experience when it comes to cleanliness, according to recent guest reviews. Many visitors praise the hotel for being exceptionally clean, with its newly refurbished look adding to a fresh and tidy ambiance throughout the premises. Rooms are frequently described as clean and comfortable, with daily cleaning services ensuring fresh towels and well-maintained facilities. Some guests highlighted the cozy and well-kept environment, appreciating the clean bed linen and the effective hot water system. The hotel's great location and value for money are also noted as significant positives.

However, not all experiences align with these positives. Certain reviewers pointed out issues like inconsistent cleaning practices, with some rooms not receiving a thorough cleaning or having issues such as leaking toilets. Complaints about cleanliness ranged from dirty cabins and floors to rooms that required deep cleaning, leading some guests to express dissatisfaction. Despite the hotel's efforts, including daily cleaning, a few found it leaving much to be desired compared to its spotless reputation. Overall, while many guests found the hotel clean and comfortable, a few encountered challenges that suggest room for improvement in maintaining consistent cleanliness.

Staff

Sultan Palace Hotel stands out for its exceptional staff, often noted for their friendliness and readiness to assist guests. Many visitors highlight the politeness and unobtrusiveness of the reception team, who are not only welcoming but also multilingual and capable of managing tasks like arranging airport shuttle services efficiently. Guests frequently mention specific staff members, such as a night manager who is particularly charming and accommodating, as well as a receptionist named Aref, recognized for his kindness.

The support from the staff extends beyond basic hospitality, with several mentions of their willingness to help plan activities and book tours around the area. Sajed, noted for his attentiveness and wise advice, is one such staff member who frequently ensures that guests have a memorable stay. The hotel owner Mehmet, alongside his dedicated team, is lauded for going above and beyond to secure guest satisfaction.

The establishment offers not only a beautiful view from its terrace but also a warm and inviting atmosphere, largely thanks to its staff. Guests often express that the staff is indeed the best aspect of Sultan Palace Hotel, making every effort to ensure a pleasing stay. Despite a few critiques regarding service, the overarching sentiment is that the staff's friendliness and helpfulness are the pride of the hotel, contributing significantly to an enjoyable stay.

Wi-Fi

The Sultan Palace Hotel offers a reliable Wi-Fi experience for guests, with internet access available throughout the premises. Whether enjoying a coffee in the café, relaxing in the lobby, settling into a room, or taking in the views from the rooftop terrace, guests can stay connected with ease. The calm connection is complemented by adequate speed, making it suitable for most tasks. While there are occasional issues, such as connectivity problems on certain balconies or during some parts of the day, the Wi-Fi generally functions without significant interruptions, providing a consistent online experience for those staying at the hotel.

Family

Sultan Palace Hotel offers a charming and welcoming environment that makes it an ideal destination for families with children. Guests repeatedly mention the cozy and comfortable atmosphere that ensures a pleasant stay. The hotel is praised for its quiet surroundings, allowing families to relax and enjoy quality time together. The staff is frequently described as nice and accommodating, adding to the overall positive experience. The hotel is family-run, which seems to contribute to the warm and homely feel, making guests feel at home. Although there are some mentions of accessibility challenges, particularly the slope to the hotel entrance when traveling with young children, many families find the experience worth returning for. Sultan Palace Hotel leaves a lasting, memorable impression, leading to guests recommending it to others and considering repeat visits.

No, Sultan Palace Hotel doesn't have any pool.

No, a spa isn't available at Sultan Palace Hotel.

No, Sultan Palace Hotel doesn't allow dogs.

No, parking facilities aren't available at Sultan Palace Hotel.

No, Sultan Palace Hotel doesn't have a gym.

Location Show Map

More Options