Ramada Encore By Wyndham Istanbul Basin Express

Istanbul 41.06038100, 28.80811500 , Mehmet Akif Mah. 3. Inonu Cad. (Show on Map)
8.2
Very Good


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Summary of reviewsRamada Encore By Wyndham Istanbul Basin Express receives generally positive reviews, particularly from business travelers and shopping enthusiasts, owing to its strategic location opposite the Mall of Istanbul and close proximity to business districts such as Istoc. While the hotel is far from Istanbul's main tourist attractions, it benefits from excellent transportation links, including nearby Havaist bus stops and metro stations, making access to the airport and central Istanbul easy.

Guests have praised the breakfast for its variety, quality and freshness with many likening it to a home-cooked meal. The staff serving breakfast are noted for their friendliness and great service. The dinner experience, while generally positive with tasty dishes and good room service, received mixed feedback regarding the variety and pricing of the menu.

The rooms are commended for their modernity, cleanliness and comfort. Spacious and well-organized with good sound insulation and air conditioning, they cater well to short stays and business trips. However, some guests mentioned inconsistencies in cleanliness and occasional issues with room size and outdated facilities.

Cleanliness overall is a strong point for the hotel with numerous guests highlighting the well-maintained rooms and common areas. The friendly and professional staff further enhance the guest experience with the front desk and reception staff frequently praised for their helpfulness and accommodating nature.

The Wi-Fi service is identified as an area needing improvement with reports of weak signals and slow speeds in some parts of the hotel. The spa offers mixed experiences with quality massages being a highlight but some facilities like the hammam and Jacuzzi facing operational issues. Similarly, the gym is noted as decent yet lacking in equipment and amenities.

Parking is deemed convenient and secure, enhancing the experience for those traveling by car. Families also find the hotel suitable, especially with its beautiful surroundings and spacious accommodations, though there is room for improvement in catering to younger children.

The beds generally receive positive feedback for their comfort and cleanliness, contributing to a restful sleep, although there are occasional critiques about their firmness and size. Overall, while opinions vary, the hotel meets the expectations of a four-star establishment, delivering a comfortable and professional environment ideal for business travelers and those looking to enjoy the nearby mall.
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Room Types
Double Room - Mobility Access/Non-Smoking Featuring elegant and modern décor, each room contains parquet floors, a minibar, a new generation self-system air-conditioner, a 40-inch LED TV with HDMI and USB ports, universal plugs and fast-charger USB ports and tea and coffee facilities. There is a safe that can hold a 17-inch or 43.2 cm laptop. This room and bathroom are suitable for guests with reduced mobility.

Double Room - Non-Smoking Featuring elegant and modern décor, each room contains parquet floors, a minibar, a new generation self-system air-conditioner, a 40-inch LED TV with HDMI and USB ports, universal plugs and fast-charger USB ports, tea and coffee facilities and a bathroom with a shower and hair dryer. There is a safe that can hold a 17-inch or 43.2 cm laptop.

Deluxe King Room - Non-Smoking Featuring elegant and modern décor, each room contains parquet floors, a minibar, a new generation self-system air-conditioner, a 40-inch LED TV with HDMI and USB ports, universal plugs and fast-charger USB ports, tea and coffee facilities and a bathroom with bath tub and hair dryer. There is a safe that can hold a 17-inch or 43.2 cm laptop.

Presidential Suite - Non-Smoking Featuring elegant and modern décor, this suite contains parquet floors, a seating area, a hot tub, a minibar, a new generation self-system air-conditioner, a 40-inch LED TV with HDMI and USB ports, universal plugs and fast-charger USB ports and tea and coffee facilities. There is a safe that can hold a 17-inch or 43.2 cm laptop.

Twin Room - Non-Smoking Featuring elegant and modern décor, each room contains parquet floors, a minibar, a new generation self-system air-conditioner, a 40-inch LED TV with HDMI and USB ports, universal plugs and fast-charger USB ports, tea and coffee facilities and a bathroom with shower and hair dryer. There is a safe that can hold a 17-inch or 43.2 cm laptop.

About Ramada Encore By Wyndham Istanbul Basin Express
License: 17124
Guest Reviews
8.2
Very Good
Location
The 'Ramada Encore By Wyndham Istanbul Basin Express' enjoys a notably convenient location for shoppers and business travelers. The hotel is situated directly opposite the Mall of Istanbul, one of Istanbul's largest shopping centers, making it an appealing choice for those looking to indulge in retail therapy. The pedestrian bridge ensures a short, approximately 10-minute walk to the mall, enhancing its accessibility. The proximity to the main highway and public transportation offers convenient access to the airport and central Istanbul for easy transit.

Additionally, the hotel’s location benefits from nearby Havaist bus stops and Metro stations, making it well-connected for further travel within the city. Visitors also appreciate the available parking and the ease of arrival by car from both the main airport and other parts of Istanbul.

However, the hotel is on the outskirts of the city, which means it is far from Istanbul's main tourist attractions and the bustling city center. Guests seeking to explore historic and cultural sites might find the location less ideal due to the distance from core tourist destinations.

Despite being in a busy and sometimes noisy area near a major highway intersection, the hotel remains a strong choice for short stays and those prioritizing proximity to the mall and business districts such as Istoc and the furniture exhibition center Masco City. Overall, the hotel is a practical option for shopping enthusiasts and business travelers, offering easy access to essential services and amenities.

Breakfast
The breakfast at Ramada Encore By Wyndham Istanbul Basin Express has received a range of reviews, largely focusing on its variety, quality and freshness. Many guests praised the breakfast for its excellent choices, freshness and rich selection. Common highlights include a plentiful spread with various options such as vegetables, meat, cheese, fruits, eggs and sweets. The breakfast has been frequently described as delicious, fantastic, fabulous and very varied. Some reviewers found the breakfast to be like a home-cooked meal with comments applauding its simplicity and taste. The staff serving breakfast also earned praise for their friendliness and great service.

However, not all feedback was positive. Several guests felt that the breakfast could be more diverse and noted a lack of variation from day to day. Some reviews mentioned limited options, especially for vegetarian guests and a few found the food not always fresh or up to their expectations. A handful of guests described the breakfast as very basic, modest or below expectations. Additionally, there were comments about specific shortcomings such as the absence of certain bakery items and subpar coffee.

Overall, while many appreciated the breakfast for its variety, quality and freshness, there is room for improvement to better cater to all guests' preferences and expectations.

Dinner
At Ramada Encore By Wyndham Istanbul Basin Express, the dinner experience evokes mixed reactions from guests. Highlighted positively are the tasty dishes and very good food, coupled with a professional staff in the restaurant ensuring a pleasant dining environment. Guests appreciate a great restaurant with plenty of choices and room service meals that don't disappoint. The dinner menu is noted for being reasonably priced, despite some opinions that food prices feel excessive. On the flip side, some guests encountered limited variety and felt the food did not meet expected standards. While the dinner ranges from average to fine for some, the experiences appear varied.

Rooms
The rooms at Ramada Encore By Wyndham Istanbul Basin Express generally receive positive feedback for their cleanliness, modernity and comfort. Many guests appreciate the spaciousness of the rooms, mentioning that they are large, comfortable and well-organized. The hotel rooms are also noted for good sound insulation and effective air conditioning. Rooms are cleaned daily and the facilities are often described as tidy and up-to-date.

However, some reviews reveal that several rooms can be smaller than expected, especially the more budget-friendly options and the presidential suite, which also has limited privacy and small windows. Guests have pointed out issues such as low ceilings and outdated bathrooms with some mentioning mold and poor furniture quality. The cleanliness could be inconsistent with several mentions of dirty rooms and inadequate bathroom maintenance.

Despite occasional complaints, many guests still find the rooms good for short stays or business trips due to their proximity to the Istanbul airport and the comfort they offer. While the smaller rooms and outdated facilities might not meet all guests' expectations, the hotel’s modern decor and overall room quality still make it a viable option for accommodation in Istanbul.

Beds
Ramada Encore By Wyndham Istanbul Basin Express receives mixed but largely positive feedback regarding its beds. Guests frequently highlight the comfort and cleanliness of the beds, often mentioning that they found the beds comfortable with good mattresses and pillows contributing to a restful sleep. The beds are noted for being large and well-sized, adding to the overall comfort for travelers.

However, there are some inconsistent remarks with a few guests finding the beds too small, firm or hard and some comments point out that the mattresses and bedspreads could use updating. Additionally, a minority of reviews mention issues with the bedding materials, such as sheets not being cotton or the beds feeling damp. Despite these occasional criticisms, the consensus leans towards the beds providing a satisfactory and cozy experience for most visitors.

Cleanliness
Ramada Encore By Wyndham Istanbul Basin Express has received numerous positive remarks regarding its cleanliness from guests. Many reviews highlight the clean and well-maintained rooms, often mentioning them as spacious and comfortable. The hotel is noted for being organized with excellent levels of cleanliness, likened to European standards. Several guests appreciated the daily cleaning service, which ensures that everything remains tidy and fresh throughout their stay.

The hotel is described as modern with clean and contemporary facilities that contribute to a high level of comfort. Guests have praised the professionalism and friendliness of the staff, further enhancing the overall experience. Impeccable cleanliness, especially in the rooms and bathrooms, stands out as a recurring theme in the feedback.

However, there were a few critiques regarding specific instances, such as dust on the floor and fixtures and bathrooms with some signs of wear. Despite these occasional issues, the general consensus remains positive with the hotel's cleanliness being a strong point that ensures a peaceful and comfortable stay for most visitors.

Staff
Ramada Encore by Wyndham Istanbul Basin Express is widely praised for its friendly and professional staff. Guests consistently highlight the exceptional politeness, helpfulness and accommodating nature of the hotel's personnel. With high levels of customer service, including responsive and attentive employees, the hotel earns marks for ensuring a pleasant experience for visitors. Notably, the front desk and reception staff are often commended for their enthusiasm and willingness to assist with any concerns. Reviews also speak highly of the cleaning staff, cooperative employees and the ease of check-in and check-out processes. Personalized service and a professional, service-minded approach contribute to a welcoming atmosphere, making guests feel comfortable and stress-free during their stay. The intercultural competence and English-speaking abilities of the staff further enhance the overall guest experience, fostering positive interactions throughout the hotel. Despite a few isolated mentions of less-than-ideal encounters and occasional slow service, the overwhelming consensus underscores the staff's dedication to providing an excellent, friendly and highly professional service.

Wi-Fi
The Wi-Fi at Ramada Encore By Wyndham Istanbul Basin Express received mixed reviews. Guests noted that the internet was strong in some areas of the hotel, particularly downstairs and mentioned that regular websites and YouTube functioned well. However, several reviews pointed out that the Wi-Fi often had interruptions with instances of weak signals and slow speeds, especially in rooms. A few guests experienced complicated connections and consistent problems with maintaining a stable connection. Despite these issues, some found the internet service to be acceptable. Overall, the Wi-Fi service showed a need for improvement to ensure consistent and high-speed connectivity throughout the hotel.

Spa
At the Ramada Encore By Wyndham Istanbul Basin Express, the spa offers a mix of features and experiences. Guests have noted the presence of amenities such as a sauna, hammam and Jacuzzi, although there have been frequent issues with the operational status of some facilities. The spa areas, including the sauna and hammam, have been described as comfortable, albeit with occasional inadequacies in temperature and maintenance, such as the hammam being cold and certain facilities like the Jacuzzi not functioning properly.

One of the highlights includes the massages provided at the spa center, which received positive feedback for their quality. Despite some critiques regarding cleanliness and ambiance—with some guests finding the spa area uninspiring and occasionally dirty—the overall atmosphere has received mixed reviews. Music at the spa was also mentioned as an area that could enhance the relaxing environment.

Despite these drawbacks, many visitors found the combination of the spa, pool and restaurant experiences to be quite enjoyable and comfortable. It's clear that while the spa has its merits, particularly in the quality of massages, there is room for improvement in terms of operation and ambiance to meet guest expectations fully.

Gym
The gym at Ramada Encore By Wyndham Istanbul Basin Express receives mixed feedback from guests. Positively noted, the gym is considered to have a good size and be well-equipped, meeting high standards. However, several areas of improvement are highlighted. The gym lacks some facilities and equipment with no TV, music or yoga provisions available. Some reviews mention the gym being old and not fully functional with some describing the fitness center equipment as very poor. One particularly detailed review humorously points out the limited equipment, mentioning just six dumbbells and a very small water fountain. Furthermore, the gym's temperature is noted as extremely cold. While some find the gym generally good, there is a consensus that enhancements could be made to improve the overall experience.

Parking
Ramada Encore By Wyndham Istanbul Basin Express offers various parking options for guests, including a large and convenient private parking area. For those traveling by car, the hotel provides ample and secure parking spaces free of charge. While most guests find plenty of parking available, some mention that parking spaces can be limited at times. Overall, the hotel ensures a safe and accessible parking experience for its visitors.

Family
Ramada Encore By Wyndham Istanbul Basin Express has garnered positive feedback for its suitability for families. Guests have appreciated the beautiful surroundings and found the location convenient for families with children. The hotel has been described as fitting for family stays with some reviewers mentioning their enjoyable experience on the top floor. However, a few have noted that it may not be ideal for families with small children and suggested improvements to make it more family-friendly. Overall, the hotel meets expectations for family accommodations, though there is room for enhancement in catering to families with younger children.

4 Star
The Ramada Encore By Wyndham Istanbul Basin Express is generally in line with expectations for a four-star hotel, featuring modern amenities and comfort. Some guests noted that the hotel offers the comfort of a 5-star experience at a more affordable price, though opinions on its four-star status varied. While some found it to be a trusted and typical representation of a four-star establishment, others mentioned that it felt more like a three-star hotel, especially in terms of cleanliness. For those seeking ultimate luxurious comfort, it might be worth considering other options. Overall, this hotel serves as an average four-star choice for travelers.

Business
Ramada Encore By Wyndham Istanbul Basin Express is well-regarded for its suitability for business travelers. The hotel offers a modern and professional environment that is excellent for business trips. Its strategic location makes it convenient for those needing to be near the Mall of Istanbul or the ISTOC business center and it is a good choice for travelers with connected flights, as it is relatively close to Istanbul Airport. Guests have found it efficient for business stays with facilities such as a business conference room and a downstairs work area enhancing the experience.

Ideal for short business trips, the hotel is often recommended for solo business travelers. Despite a minor issue with the areas not being suitable for business meetings, the overall convenience of the location for business opportunities outweighs this downside. Nearby amenities include Tuyap and Medipol hospital and the central location is also beneficial for shopping. While the hotel advertises a shuttle bus service, it is important to note that it is a paid VIP transfer option.


No, Ramada Encore By Wyndham Istanbul Basin Express doesn't have any pool.

Yes, a spa is available at Ramada Encore By Wyndham Istanbul Basin Express.

No, Ramada Encore By Wyndham Istanbul Basin Express doesn't allow dogs.

Yes, parking facilities are available at Ramada Encore By Wyndham Istanbul Basin Express.

Yes, Ramada Encore By Wyndham Istanbul Basin Express has a gym.

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