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Summary of reviewsNidya Hotel Galataport enjoys high praise for its prime location, being centrally situated near key attractions such as Taksim Square, Galata Tower and the waterfront and close to vibrant neighborhoods packed with dining and shopping options. The views of the Bosphorus add to the overall appeal, while the nearby public transportation hub makes it convenient for travelers to explore Istanbul.
The hotel staff receives overwhelming commendation for their friendly and professional service with particular praise for reception team members like Baykal, Sude, Sadik and Serdar. Many guests appreciate the personalized and courteous service, which often includes thoughtful upgrades and assistance with local arrangements.
Cleanliness is generally highlighted as a strong point. Many guests note the hotel's overall cleanliness, well-maintained rooms and secure environment, contributing to a comfortable stay. However, there are occasional mentions of inconsistency in room maintenance and cleanliness.
The breakfast experience at Nidya Hotel Galataport is mixed. Many guests enjoy the variety and quality, praising the savory options and the attentive staff. Conversely, some reviews call for more variety and fresher offerings with suggestions for extended breakfast hours.
The rooms are noted for being spacious, clean and comfortable with some offering beautiful views of the Bosphorus. However, issues such as noise from traffic, aged furnishings and maintenance problems like blocked sinks and noisy air conditioning are highlighted by some guests. The inconsistency in room conditions compared to online photos is also a point of criticism.
Free Wi-Fi receives mixed reviews with some guests finding the connection strong and reliable, while others experience frequent issues such as weak signals and the need for repeated password requests.
The spa facilities are well-received with guests enjoying treatments and praising the hammam and sauna. The spa's amenities, including individual safes and complimentary services, enhance the overall experience at the hotel.
For families, Nidya Hotel Galataport is deemed welcoming and convenient, offering spacious suites and attentive service. The hotel’s peaceful atmosphere and proximity to attractions allow for easy exploration, although the separate building for family suites is noted as a minor inconvenience by some.
Guests have mixed feelings about the beds with some finding them clean and comfortable, while others report them as uncomfortable and worn out. Issues with pillows and bed linens are also occasionally mentioned.
While Nidya Hotel Galataport offers a cozy stay with commendable staff and good overall comfort, some reviews suggest that it falls short of typical four-star standards, particularly regarding room amenities and maintenance. Business travelers appreciate the hotel's accommodating staff and supportive environment, despite the lack of parking facilities, making it a preferred choice for professional stays.
Overall, Nidya Hotel Galataport offers a solid option for travelers seeking a convenient location, friendly service and clean accommodations, albeit with room for improvement in certain areas to fully meet the expectations of a four-star hotel. Show more
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Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard RoomAir-conditioned room with a TV and tea/coffee making facilities.
This room offers a spa package for stays of 3 days or more between 16 May and 31 May.
Superior Triple RoomAir-conditioned room with a TV and tea/coffee making facilities.
This room offers a spa package for stays of 3 days or more between 16 May and 31 May.
Superior RoomThe room comes with air conditioning.
Junior Family RoomThis suite has 1 bedroom, a LED TV and seating area.
Nidya Family SuitThis suite has 2 bedrooms, a LED TV and seating area.
Standard Twin Room - Atrium ViewAir-conditioned room with a TV and tea/coffee making facilities.
Superior Double Room with Partial Sea ViewThis double room has a minibar and air conditioning.
Deluxe RoomThe spacious double room offers air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
Suite with Spa BathThe hot tub and spa bath are the special features of this suite. This air-conditioned suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a shower. Featuring a terrace with sea views, this suite also provides soundproof walls and a flat-screen TV with satellite channels. The unit offers 2 beds.
About Nidya Hotel Galataport
License: 13548
Guest Reviews
8.0
Very Good
Location
Nidya Hotel Galataport boasts an enviable location that's highly praised by guests for being both central and convenient. Situated directly opposite Galata Port, the hotel provides easy access to key attractions such as Taksim Square, Galata Tower and the waterfront. The proximity to public transportation, including tram stations and bus stops, offers seamless connectivity to the rest of Istanbul.
Moreover, the hotel is just a stone's throw away from shopping centers like Galataport Mall and the Karakoy market, ensuring that guests have plenty of dining and shopping options nearby. The vibrant neighborhood, dotted with restaurants, cafes and entertainment centers, provides a lively atmosphere and adds to the overall appeal of the location.
Guests appreciate the stunning views of the Bosphorus from the hotel, enhancing their overall experience. In addition to its prime location, the hotel is praised for its cleanliness, friendly staff and value for money, making it an excellent choice for travelers looking to explore Istanbul while staying in a convenient and comfortable setting.
Breakfast
The breakfast at Nidya Hotel Galataport garnered mixed reviews from guests. Many appreciated the quality, highlighting tasty and delicious options along with a diverse selection that some found perfect and satisfying. The breakfast was described as rich in savory foods with a friendly staff enhancing the experience.
However, some guests noted a lack of variety and freshness in the buffet with some calling it limited ordinary or lacking distinctive options. There were also remarks about the breakfast being the same every day and suggestions for extending the breakfast hours to align with other hotels.
Overall, while many guests found the breakfast enjoyable and delightful, others felt that it needed more variety and improvement in quality to meet expectations.
Rooms
The reviews for Nidya Hotel Galataport highlight a mix of experiences regarding the rooms. A recurring positive sentiment is that many rooms are spacious, clean and comfortable with some offering beautiful views of the Bosphorus. Guests frequently praised the thoughtful upgrades to larger rooms or suites, which often enhanced their stay. Cleanliness stood out as a strong point with housekeeping maintaining rooms to a high standard.
However, there were several notable downsides. Noise from outside traffic and insufficient soundproofing disturbed some guests. Aging carpets, old furniture and overall room conditions needing revitalization were common issues. Additionally, inconsistencies between rooms and website photos led to disappointment, as did occasional maintenance problems such as blocked sinks, unpleasant bathroom odors and noisy air conditioning.
Overall, while the spaciousness and cleanliness of the rooms are appreciated, some aspects definitely need attention to meet travelers' expectations fully.
Beds
Nestled in a prime location, Nidya Hotel Galataport offers a mixed experience when it comes to its beds and bedding. Many guests have noted that the beds are very clean, indicating good housekeeping practices. Some visitors also found the bedding to be comfortable, contributing to a restful night's sleep for a few.
However, numerous reviews highlight discomfort with the beds themselves, describing them as uncomfortable, worn out and occasionally sagging. Issues with hard pillows and outdated or dirty bed linens were mentioned repeatedly, detracting from the overall experience. Housekeeping practices, while keeping the beds clean, sometimes fell short of expectations with reports of stained pillows and blankets and interruptions during guests' stay.
Overall, while some guests found the beds comfortable and clean, there are consistent concerns about the quality and comfort of the mattresses and pillows, as well as cleanliness issues that could affect one's stay.
Cleanliness
Nidya Hotel Galataport receives varied feedback regarding its cleanliness. Many guests praise the hotel for its exceptional cleanliness, noting the spotless and very clean rooms. The hotel is described as clean, very tidy and well-maintained overall with some reviewers highlighting the excellent cleanliness and security measures in place. The accommodation is frequently mentioned as clean and comfortable, contributing to a positive stay experience.
Several guests appreciate the hotel's location, which is not only clean but also conveniently close to tourist attractions. The rooms, often described as spacious and clean, offer beautiful views, including some with a view of the Blue Mosque, considered a highlight by visitors.
However, there are contrasting opinions as well. Some guests mention deteriorating room maintenance, noting issues like dirty carpets and old furniture. A few reviews report that the cleanliness was below expectations with specific mentions of unclean rooms and untidy conditions. The inconsistency in room cleaning is noted with some rooms not being cleaned properly or needing more attention.
Despite these mixed reviews, the majority of the feedback emphasizes the hotel's strong points in cleanliness, suggesting that it generally meets and sometimes exceeds guests' expectations in this regard.
Staff
The Nidya Hotel Galataport boasts an exceptional team of staff, frequently praised by guests for their friendliness, professionalism and unwavering helpfulness. The reception team, especially Baykal, Sude, Sadik and Serdar, receive significant commendation for their outstanding assistance and hospitality. Guests often highlight the warmth and accommodating nature of the entire staff, from considerate receptionists to attentive cleaning personnel.
Many visitors have expressed gratitude towards specific employees, noting their exceptional support and courteous behavior. Personal mentions of individuals like Murat, Ramadan, Eyup and Izzet illustrate the high level of personalized service provided with some guests receiving unexpected room upgrades and assistance with bookings and local arrangements.
Despite a few isolated instances of less satisfactory experience with some members, particularly in the spa, the overall reception towards the staff is overwhelmingly positive. The employees' ability to maintain a welcoming atmosphere and address guests' needs efficiently has been a significant factor in guests' satisfaction. The hotel staff's dedication to professionalism, alongside the excellent location of the property, contributes greatly to a pleasant and memorable stay at Nidya Hotel Galataport.
Wi-Fi
The Wi-Fi service at Nidya Hotel Galataport receives mixed feedback from guests. Some reviewers mention a strong Wi-Fi connection, indicating that at times internet access is reliable. However, others frequently point out issues such as needing to request the password every day, weak signals and inconsistent performance. The internet quality tends to vary with some guests experiencing slow and unreliable connections. Complaints include the internet not always working and generally poor quality, which can be a frustration for those requiring steady online access.
Spa
Guests have praised the spa facilities at Nidya Hotel Galataport for their excellent treatments, highlighting both the quality of massages and the impressive hammam and sauna. The individual safes in the lockers contribute to a secure and pleasant experience. The presence of a Turkish sauna adds a special touch to the spa area and guests appreciate the availability of free sauna and hammam services. Overall, the spa and the complementary amenities like the rooftop terrace enhance the overall guest experience at the hotel.
Family
Nidya Hotel Galataport offers a welcoming environment for family stays, making it a reliable choice for those traveling with children. Families will appreciate the spacious and comfortable suites, which provide ample room for everyone. Notably, booking a family suite has been highly recommended, as it enhances the overall comfort and experience of the stay. The availability of extra cribs and room upgrades showcase the hotel's commitment to accommodating families' specific needs.
The hotel’s location is also a major plus point, being conveniently close to major attractions, allowing families easy exploration of the area. Additionally, the hotel maintains a peaceful and quiet atmosphere, suitable for family relaxation. Staff hospitality and morning room service further contribute to a positive experience with many guests complimenting the attentiveness and helpfulness of the staff.
However, it's worth noting that the family suites are in a separate building from the main area, which may be seen as a minor inconvenience. A few reviews mentioned breakfast issues and uncooperative staff, but these seem to be exceptions rather than the rule. Overall, Nidya Hotel Galataport remains a solid option for families seeking comfort, convenience and a welcoming environment during their stay.
4 Star
Nidya Hotel Galataport offers a cozy and pleasant stay with good staff contributing positively to the guest experience. However, several reviews indicate that it falls short of the 4-star standard, particularly in terms of room amenities like towels and sheets. Some guests noted the hotel is decent but suggested it might benefit from renovations to fully meet the expected four-star standards. Overall, while the stay is comfortable and the staff is commendable, the hotel might not entirely align with the typical expectations for a four-star ranking in Istanbul.
Business
Nidya Hotel Galataport is well-regarded by business travelers for its accommodating and cooperative staff. The administrative team is frequently highlighted for their respectfulness and willingness to assist with any needs, making it easy to contact the reception team for any requirements. The hotel is described as pleasant and ideal for business trips, delivering a comfortable and supportive environment. Although there is no available parking, the hotel successfully caters to the needs of business guests, earning it a reputation as one of the most beautiful stays for those on professional trips.
No, Nidya Hotel Galataport doesn't have any pool.
Yes, a spa is available at Nidya Hotel Galataport.
No, Nidya Hotel Galataport doesn't allow dogs.
No, parking facilities aren't available at Nidya Hotel Galataport.