World > Middle East > Turkey > Istanbul > Beyoglu > Hotels in Istanbul > Ilkbal Deluxe Hotel &Spa Istanbul

Ilkbal Deluxe Hotel &Spa Istanbul

Istanbul , Koska Cad. No: 43 Laleli (Show on Map)

6.3

Rated

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsIlkbal Deluxe Hotel & Spa Istanbul is positioned in Istanbul's historic Fatih district, offering a prime location with easy access to major attractions such as the Grand Bazaar, Blue Mosque and Topkapi Palace. Guests appreciate the hotel's proximity to public transportation and the scenic city views from the restaurant, making it convenient for both leisure and business travelers. While there are minor issues with parking and room size, the hotel's central location is widely praised.

The breakfast experience is varied with many guests enjoying a diverse buffet and stunning sea views from the 8th floor. However, some visitors note a lack of variety and quality in the food, leading to occasional dissatisfaction.

Rooms at the hotel receive mixed reviews. While some guests find them spacious and aesthetically pleasing, many criticize the poor cleanliness and outdated conditions. Issues such as dirty bedding, cigarette smoke and non-functioning amenities are common complaints. The disparity between the photos on the hotel's website and the actual room conditions also leads to guest disappointment.

Cleanliness is a significant concern, despite some areas being well-maintained by attentive staff. Many guests report neglected cleaning protocols, including unclean bathrooms and dirty pools, exacerbated by the hotel's old condition.

Staff experiences are mixed but generally positive. Many guests commend the friendliness and helpfulness of the personnel, particularly those at the reception and in the restaurant. However, there are instances of unprofessional behavior and poor communication.

The WiFi service is inconsistent with some guests reporting good connectivity while others struggle with weak signals and frequent disconnections.

The spa facilities receive praise for the sauna and massages but suffer from cleanliness issues, particularly mold and general filth. The pool, despite being a valued feature, is often criticized for poor maintenance and being smaller than expected.

Beds are another area of concern with many guests finding them uncomfortable due to expired mattresses and hard surfaces, alongside issues with bed size and cleanliness.

Lastly, the hotel's four-star rating is questioned by many guests, who feel that the facilities and services fall short of what is expected from a luxury hotel. The general consensus suggests that Ilkbal Deluxe Hotel & Spa offers an experience more akin to a lower-star establishment with significant improvements needed to meet four-star standards.
Show more

Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Single Room Air-conditioned room with an LCD TV and a minibar.

Double Room Air-conditioned room with an LCD TV and a minibar.

Triple Room Air-conditioned room with an LCD TV and a minibar.

Budget Double Room This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.

Economy Triple Room (No View) This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a patio.

Economy Single Room (No View) The air-conditioned single room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as an inner courtyard view. The unit has 1 bed.

Family Room with Shared Bathroom The air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as sea views. The unit has 4 beds.

About Ilkbal Deluxe Hotel &Spa Istanbul

License: 2022-34-2344

Guest Reviews

6.3

Rated

Location

Nestled in the heart of Istanbul's historic Fatih district, Ilkbal Deluxe Hotel & Spa boasts an enviable and central location, making it a prime spot for travelers eager to explore the city. The hotel is situated near numerous public transportation options, including tram and metro stations, providing seamless access to major tourist attractions such as the Grand Bazaar, Blue Mosque and Topkapi Palace.

Guests consistently praise the hotel's proximity to key sights, restaurants and shopping areas, highlighting the convenience and accessibility of the neighborhood. Whether traveling for business or leisure, everything is within walking distance, ensuring a hassle-free experience for visitors. Additionally, the location offers beautiful cityscapes, especially from the hotel restaurant, where guests can enjoy a scenic view during breakfast.

While the hotel receives commendations for its great location, ease of finding transportation and nearby amenities, a few reviews do mention limitations like difficulties with parking and occasional issues with cleanliness and room size. Despite these occasional drawbacks, the overall sentiment emphasizes the excellent and strategic positioning of Ilkbal Deluxe Hotel & Spa as a superb starting point for exploring Istanbul's vibrant culture and historical landmarks.

Breakfast

The breakfast experience at Ilkbal Deluxe Hotel & Spa Istanbul receives a mix of feedback from guests. Many guests appreciated the breakfast, highlighting a rich and varied buffet with good food quality and a stunning view from the 8th floor overlooking the sea. Some described the breakfast as excellent, very good and hearty with all necessary options available. They praised the good selection and diverse offerings, emphasizing the pleasant breakfast atmosphere enhanced by the beautiful view.

However, reviews indicate that the breakfast does have room for improvement. Several guests noted the lack of variety, pointing out that the same options were presented daily, which could become monotonous. Some guests found the food quality to be low, mentioning issues such as undrinkable juice, unappetizing eggs and old bread. A few reviews also cited cleanliness concerns and inadequate breakfast options, describing it as boring and not suitable for diverse palates.

Overall, while many guests were satisfied with the breakfast, appreciating the variety and the scenic views, others felt it lacked excitement and required better quality control and more diverse offerings.

Rooms

Ilkbal Deluxe Hotel & Spa Istanbul presents a mixed experience in terms of room quality, catering to various preferences but primarily facing criticisms for cleanliness and maintenance. On the positive side, many guests noted that the room sizes were generally accommodating and comfortable. Some found the rooms beautiful and spacious, appreciating the convenience and aesthetic aspects. However, the lack of daily cleaning services and the condition of the rooms drew widespread disapproval. Numerous reviews highlighted issues like dirty bedding, stained sheets and mold in the bathrooms. Additionally, complaints about cigarette smoke and the overall old, worn-out state of the rooms were common.

Several guests were dissatisfied with the rooms not matching the photos on the hotel's website, feeling misled by the visual representations. Specific problems included non-functioning air conditioners and refrigerators, cramped spaces and inadequate cleanliness upon arrival. The absence of essentials like tea, kettles or coffee in the rooms added to the discontent. Some rooms lacked windows and in a few cases, the room requests were not met.

Overall, while a few appreciated certain aspects of the rooms, the prevalent feedback points to a need for significant improvements in cleanliness, maintenance and accurate representation to meet guests' expectations.

Beds

The beds at Ilkbal Deluxe Hotel & Spa Istanbul have seen mixed reviews from guests, leaning towards the negative. Several guests mentioned that the mattresses felt expired and uncomfortable, while some remarked on the beds being too hard or even broken. Cleanliness was a concern for a few, who noted that bed linens smelled strongly of bleach and that blankets and mattresses had stains. Additionally, issues with bed size were prevalent with reports of twin beds being offered instead of double beds. On a positive note, there were mentions of comfortable beds and clean linen. However, overall feedback indicates a need for improvements in bedding quality and comfort at the hotel.

Cleanliness

Despite its friendly and attentive staff, Ilkbal Deluxe Hotel & Spa Istanbul has garnered mixed reviews regarding its cleanliness. Positive remarks highlight the high level of cleanliness upon arrival and the contribution of specific staff members who maintain the hygiene of certain areas, such as the third floor. Some guests describe the rooms as clean and cozy, finding them comfortable and well-maintained at the start.

However, numerous reviews indicate significant concerns with cleanliness throughout the hotel. Complaints range from neglected cleaning protocols, including rooms not being cleaned daily and the reuse of towels for multiple days, to more severe issues such as filthy bathrooms, uncleaned pools covered in residue and overall unclean structures. Several guests noted that the rooms were dirty right from check-in with problems exacerbated during longer stays.

The general consensus points to a noticeable lack of hygiene and poor maintenance, suggesting that cleaning standards are inconsistent and often inadequate. The hotel's old and unrenovated conditions contribute to these problems with many guests advising that the property requires substantial attention to restore its cleanliness and hygiene standards.

Staff

Reviews for 'Ilkbal Deluxe Hotel & Spa Istanbul' present a mixed but generally positive impression of the staff. Many guests describe the hotel's personnel as friendly, helpful and attentive. Specific commendations are given to the staff at the reception for their responsiveness and professionalism with particular praise for those working in the restaurant and pool areas.

However, there are notable discrepancies in guest experiences. While many found the staff to be polite and accommodating, others reported issues with rudeness and lack of hospitality. Complaints were made about poor communication, unwelcoming attitudes and some instances of undesirable behavior, particularly in the morning and regarding room reservations.

Despite the mixed reviews, the positive aspects highlight the efforts of staff members who contribute to a welcoming and pleasant environment, striving to resolve issues and ensure guest satisfaction.

Wi-Fi

The WiFi experience at Ilkbal Deluxe Hotel & Spa Istanbul has received mixed feedback from guests. Some guests appreciated the efficient and good quality of the WiFi network, highlighting positive aspects of connectivity. However, others faced challenges with weak or almost non-existent signals, particularly in certain areas like the lobby and the 7th floor. Reports of the connection slowing down or being frequently disconnected were also common. Overall, while some guests had satisfactory experiences, others encountered consistent issues with the WiFi during their stay.

Spa

The Ilkbal Deluxe Hotel & Spa Istanbul receives mixed feedback regarding its spa facilities. On the positive side, many guests praised the sauna and hammam, highlighting them as excellent features of the spa. Some enjoyed the Thai massages and noted that the spa offered competent professionals. However, numerous reviews pointed out serious concerns about cleanliness. Guests frequently mentioned mold on the walls and in the air, which made breathing difficult and led to an overall unclean environment. There were specific mentions of a filthy state throughout the hammam, sauna and pool area. Overall, while some elements like the sauna and massages are appreciated, significant improvements in cleanliness and maintenance are necessary for a better spa experience.

Pool

The pool at Ilkbal Deluxe Hotel & Spa Istanbul offers a mixed experience for guests. On a positive note, many have appreciated its features alongside the sauna, Turkish bath and hammam, describing them as ideal and beautiful. The pool itself has been labeled as nice and adds to the overall amenities provided by the hotel. However, several guests have reported issues with cleanliness, noting that it appeared dirty, covered in residue and not well-maintained. There were also complaints about the pool being smaller than pictured, having an unpleasant odor and not being open as expected. Despite these drawbacks, the pool's presence, coupled with good services and facilities like the gym, contributes to the hotel's appeal for some visitors.

4 Star

Ilkbal Deluxe Hotel & Spa in Istanbul offers an experience that falls short of the expectations set by its four-star rating. Despite some guests mentioning that the hotel deserves its four-star classification, a significant number of reviews suggest that both the facilities and services are lacking. The hotel’s amenities, such as the pool and spa, have also left guests disappointed with one reviewer noting that the standards do not even match those of a one-star hotel room. Communication seems to be a challenge as well, given that English fluency among the staff is reported to be minimal, making guest interactions difficult.

While some reviews acknowledge the hotel as a good three-star option, the consensus indicates that the establishment is far from the luxurious experience depicted in promotional images. Guests frequently mention that the value for money is poor considering the level of service provided, which they equate more closely to a two-star experience. Multiple reviews reflect a sentiment that the hotel's four-star rating is more of an illusion than a reality.

Yes, Ilkbal Deluxe Hotel &Spa Istanbul has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Ilkbal Deluxe Hotel &Spa Istanbul.

No, Ilkbal Deluxe Hotel &Spa Istanbul doesn't allow dogs.

No, parking facilities aren't available at Ilkbal Deluxe Hotel &Spa Istanbul.

Yes, Ilkbal Deluxe Hotel &Spa Istanbul has a gym.

Location Show Map

More Options