Hyatt Regency Istanbul Atakoy
Istanbul
40.97433800,
28.85682200
,
Ataköy 2-5-6. Kısım, Rauf Orbay Caddesi Sahil Yolu No:2/1 Bakırköy
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Summary of reviewsThe Hyatt Regency Istanbul Atakoy is well-regarded by guests for its tranquil and picturesque location in Atakoy, offering stunning coastal views that many find ideal for a peaceful retreat or business stay. Its proximity to the airport and shopping centers is a notable convenience, even though it is somewhat distant from Istanbul's major tourist attractions. Guests consistently praise the hotel's serene environment, clean and spacious rooms and overall comfort.
Breakfast at the hotel receives generally positive reviews with many guests appreciating the wide variety of options and the friendliness of the breakfast team. The breakfast buffet's variety is a highlight, despite some criticisms regarding its high price and occasional lack of diversity.
Dinner experiences are mixed with many guests praising the quality and taste of the food, as well as the pleasant atmosphere of the rooftop bar. However, some diners find the restaurant prices steep and express concerns over inconsistent service and room service delays.
The hotel's rooms are frequently highlighted for their spaciousness and comfort, offering beautiful sea views. Cleanliness is generally well-regarded, though there are occasional complaints about inconsistent housekeeping. Guests find the beds particularly comfortable, adding to a restful stay.
The cleanliness of the facilities is mostly praised with the large indoor pool and well-maintained spaces receiving positive remarks. However, issues such as unclean bathrooms and inconsistent towel changes have been noted, indicating areas for improvement.
Staff at the Hyatt Regency Istanbul Atakoy are often commended for their professionalism, helpfulness and friendliness, particularly in the reception and breakfast areas. Some occasional criticisms about staff attitudes and service inconsistencies are mentioned, but overall, the staff contribute positively to the guest experience.
The spa facility is a standout feature, offering a luxurious and clean environment with excellent massages and professional staff. The gym is also highly commended for its comprehensive equipment and cleanliness, adding to the hotel's appeal.
Pool facilities receive high praise for their cleanliness and inviting atmosphere, including a well-maintained outdoor pool and a magnificent indoor pool. The pool staff's attentive service enhances the overall guest experience, despite minor issues like slippery poolside areas.
Parking, while available, presents some challenges. Accessing the car park often requires staff permission and there are fees associated with valet parking and multiple entries or exits. The location behind the hotel without direct elevator access can be inconvenient.
For families, the hotel offers accommodating spaces and amenities like connecting rooms and a kids’ pool, though certain aspects like door designs and promptness in providing family-related requests could be improved.
Overall, the Hyatt Regency Istanbul Atakoy provides a comfortable and serene stay with excellent service, modern amenities and beautiful views, although there are areas needing attention to ensure a consistently high-quality experience for all guests.
Categories
Breakfast at the hotel receives generally positive reviews with many guests appreciating the wide variety of options and the friendliness of the breakfast team. The breakfast buffet's variety is a highlight, despite some criticisms regarding its high price and occasional lack of diversity.
Dinner experiences are mixed with many guests praising the quality and taste of the food, as well as the pleasant atmosphere of the rooftop bar. However, some diners find the restaurant prices steep and express concerns over inconsistent service and room service delays.
The hotel's rooms are frequently highlighted for their spaciousness and comfort, offering beautiful sea views. Cleanliness is generally well-regarded, though there are occasional complaints about inconsistent housekeeping. Guests find the beds particularly comfortable, adding to a restful stay.
The cleanliness of the facilities is mostly praised with the large indoor pool and well-maintained spaces receiving positive remarks. However, issues such as unclean bathrooms and inconsistent towel changes have been noted, indicating areas for improvement.
Staff at the Hyatt Regency Istanbul Atakoy are often commended for their professionalism, helpfulness and friendliness, particularly in the reception and breakfast areas. Some occasional criticisms about staff attitudes and service inconsistencies are mentioned, but overall, the staff contribute positively to the guest experience.
The spa facility is a standout feature, offering a luxurious and clean environment with excellent massages and professional staff. The gym is also highly commended for its comprehensive equipment and cleanliness, adding to the hotel's appeal.
Pool facilities receive high praise for their cleanliness and inviting atmosphere, including a well-maintained outdoor pool and a magnificent indoor pool. The pool staff's attentive service enhances the overall guest experience, despite minor issues like slippery poolside areas.
Parking, while available, presents some challenges. Accessing the car park often requires staff permission and there are fees associated with valet parking and multiple entries or exits. The location behind the hotel without direct elevator access can be inconvenient.
For families, the hotel offers accommodating spaces and amenities like connecting rooms and a kids’ pool, though certain aspects like door designs and promptness in providing family-related requests could be improved.
Overall, the Hyatt Regency Istanbul Atakoy provides a comfortable and serene stay with excellent service, modern amenities and beautiful views, although there are areas needing attention to ensure a consistently high-quality experience for all guests.
Business Hotel
Hyatt Regency Istanbul Atakoy offers meeting rooms and facilities for business events. It is suitable for business travelers.
Hotel with Outdoor Pool
The hotel features a luxurious outdoor pool area lined with palm trees and white lounge chairs. A poolside bar is also available for guests to enjoy drinks and snacks.
Hotel with Indoor Pool
This luxurious hotel includes an indoor pool and a full-service spa, Levana spa. The spa offers massages, facials, and body treatments, providing a range of options for guests to unwind and rejuvenate.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
About Hyatt Regency Istanbul Atakoy
License: 14411
Guest Reviews
Location
Guests often praised the stunning sea views from their rooms and the overall cleanliness and comfort of the hotel. Additionally, the nearby park and exhibition center, accessible by taxi, added to the convenience for business and leisure activities. The hotel's location was especially favored by those with access to a car, enabling easy mobility around the area.
However, some guests noted that the hotel is relatively far from major tourist attractions and the vibrant city center, which can be inconvenient for those wanting to explore the historic and lively parts of Istanbul. Traffic conditions exacerbated this distance, making travel times longer than expected. Despite these challenges, the overall feedback highlighted the hotel's excellent service, spacious rooms and a peaceful atmosphere, making it a wonderfully quiet and comfortable stay for those looking to be away from the city's fast pace.
Breakfast
Breakfast is described as very diverse and tasty with many choices available, making it particularly appealing to those who enjoy a varied morning meal. The breakfast buffet is notably large and well-organized, despite some criticisms regarding a lack of fresh juice and repetitive daily menus. Some guests found the breakfast to be sufficient but not up to their expectations for a five-star hotel, mentioning it was meager, mediocre and not diverse enough.
Several reviewers criticized the breakfast for being too expensive with comments about the high cost relative to its variety. While some found the breakfast beautiful and delicious, others were disappointed by its simplicity and lack of European options.
In summary, while the breakfast at Hyatt Regency Istanbul Atakoy generally garners positive feedback for its taste and variety, some guests feel it falls short in terms of value and diversity.
Dinner
However, the restaurants, particularly the one on the 17th floor, are noted to be overpriced. While some guests found the restaurant staff accommodating, others experienced less satisfactory service, describing staff as lazy and unaccommodating. The evening dining options disappointed some who then opted for the Vue, which they found to be a good alternative.
The rooftop bar is frequently praised for its atmosphere, making it a popular spot for guests. Room service, however, has room for improvement with reports of delayed or missing orders and below-average food quality compared to the restaurant offerings. Despite a few drawbacks, the hotel’s dining options generally satisfy with a variety of choices and delicious dishes that enhance the overall guest experience.
Rooms
However, reviews indicate inconsistencies in housekeeping and room amenities. Several reviews mention that rooms were not cleaned daily, consumables were not replenished and some basic amenities like toothbrushes and toothpaste needed to be requested. Instances of shabby and worn-out furniture, along with dim lighting and grayish bathrobes, were additional points of concern. Some reviews also noted that room service was poor with delayed responses and inadequate cleaning standards.
Despite these issues, the comfort of the beds and the overall room space were often praised. Upgrades to higher-level rooms with fantastic views were a notable highlight for some guests. While some faced issues with room assignments not aligning with their bookings, such as receiving smoking rooms instead of non-smoking or garden views instead of sea views, the majority still found the room conditions satisfactory.
In summary, the rooms at Hyatt Regency Istanbul Atakoy are largely comfortable and spacious with beautiful views, but improvements in housekeeping and maintenance are needed to ensure a consistently pleasant stay for all guests.
Beds
However, the reviews did point out a few areas for improvement. There were occasional complaints about mattress sagging and bed cleanliness issues. Some guests noted that the bed sheets were not changed daily. One review mentioned a shaky shower hose and another pointed out a lack of response to requests for additional bedding for children, which did impact their overall experience. Despite these concerns, the majority of feedback revolves around the positive aspects of bed comfort, making it a strong point for the hotel.
Cleanliness
Staff
However, not all feedback was positive. Some guests were disappointed with staff attitudes, citing instances of rudeness and inattentiveness, particularly at the reception and top-floor areas. A few reviews also mentioned issues with staff training and language barriers, affecting the overall service quality.
Despite some inconsistent experiences, the general consensus leans towards a highly respectful, friendly and supportive staff that contributes positively to the hospitality at the Hyatt Regency Istanbul Atakoy.
Spa
The massages offered at the spa are often highlighted for their excellence, contributing to the spa's reputation for providing a top-level experience. The staff in the spa area receive positive remarks, noted for being cool and professional, enhancing the feeling of being well taken care of.
Despite a few mentions of specific areas in need of maintenance and concerns over pricing, the general sentiment remains highly favorable. The spa is seen as an excellent facility with consistent comments about its luxurious and pleasant environment. New towels provided in the rooms and management oversight add a layer of attention to detail that guests appreciate. Overall, the spa at Hyatt Regency Istanbul Atakoy stands out as a significant and well-regarded feature of the hotel, promising relaxation and high-quality service.
Gym
Pool
Guests appreciate the attentive service provided by the pool staff and the pool area is noted for being well-shaded in the afternoon, offering a pleasant retreat from the sun. The large swimming pools are described as warm and clean with sufficient sunbeds that are not crowded, even during warmer periods.
Though overall feedback is highly positive, a few minor issues are mentioned, such as the poolside area being slippery and occasional lapses in refilling hand creams. Despite these small drawbacks, the majority consensus is that the pool area contributes significantly to a satisfying stay at the Hyatt Regency Istanbul Atakoy.
Parking
While parking is available, it is important to note that many services, such as valet parking, are not free and there is a charge for each entry and exit for certain parking options. Some reviews have pointed out that parking reservations might sometimes show as complimentary but aren't always included in the final booking.
Despite these considerations, sufficient parking is a common issue and some guests have found parking to be difficult and insufficient at times. Additionally, the car park is located behind the hotel with no direct elevator access, which may be inconvenient for those with heavy luggage or mobility issues.
Family
5 Star
However, there are a few aspects not meeting the high expectations of some guests. Concerns were noted regarding cleanliness with some areas being described as dusty. The breakfast offering, while generally satisfactory, was seen as limited when compared to other five-star establishments. A few guests reported issues with the air conditioning and some found the in-room dining service substandard. Additionally, there were occasional mentions of missing bathroom amenities that are typically expected at a five-star hotel. Despite these critiques, the overall consensus leans towards a commendable luxurious experience.
Business
Luxury
Romantic
Yes, Hyatt Regency Istanbul Atakoy has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hyatt Regency Istanbul Atakoy.
No, Hyatt Regency Istanbul Atakoy doesn't allow dogs.
Yes, parking facilities are available at Hyatt Regency Istanbul Atakoy.
Yes, Hyatt Regency Istanbul Atakoy has a gym.
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