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Grand Washington Hotel

Istanbul , Gencturk Cad. Agayokusu Sok. No:7 Laleli (Show on Map)

7.0

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Grand Washington Hotel in Laleli, Istanbul, has been praised primarily for its excellent location. Guests find it highly convenient with easy access to public transport and various tourist attractions, complemented by a vibrant neighborhood full of shops and restaurants. Many guests appreciate the stunning views from the terrace and the rooftop bar, enhancing their overall experience.

Breakfast at the hotel is another highlight for many with a variety of fresh Turkish produce and other items. While some guests found the selection lacking in diversity and occasionally noted service issues, the top-floor dining area provides a pleasant atmosphere appreciated by many.

The rooms receive mixed reviews with a recurring mention of their small size and occasional maintenance issues. However, they are functional for budget-conscious travelers. Cleanliness, for the most part, is rated highly with many guests emphasizing the cozy and well-maintained environment. Isolated issues such as mold and dust were mentioned but did not overshadow the general positive feedback on hygiene.

The staff's professionalism, friendliness and helpfulness stand out as a major positive aspect of the hotel. Numerous guests highlighted their positive interactions with the staff, enhancing their overall stay despite some communication issues and less favorable interactions.

Wi-Fi service is generally satisfactory for basic needs, though its reliability and speed vary, especially on higher floors. Improvements in this area could enhance the guest experience further.

Pool facilities receive less favorable reviews with cleanliness and maintenance being significant concerns. Guests noted issues with the indoor pool's temperature and smell, as well as the rooftop pool's condition.

The beds have garnered mixed feedback with comfort being subjective. Some guests found them satisfactory, while others criticized them for being too hard, noisy and less clean than expected.

In summary, the Grand Washington Hotel offers an excellent location, good breakfast and exceptional staff service. While the rooms and pool facilities are areas with room for improvement, the hotel provides reasonable accommodation for budget-conscious travelers looking to explore Istanbul.
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Hotel with Outdoor Pool

This hotel features a seasonal outdoor pool and a hot tub located on the roof level, offering panoramic city views.

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool Rooftop Pool Panoramic View Pool Outdoor Pool

Business Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Hotel with Panoramic View Pool

Hotel with Rooftop Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard Double or Twin Room This air-conditioned room offers a flat-screen TV, minibar and a safety deposit box. Orthopaedic beds, tea/coffee making facilities and free WiFi are available. Bathroom comes with a hairdryer.

Standard Triple Room This air-conditioned room is located on the first floor and offers a flat-screen TV, minibar and a safety deposit box. Orthopedic beds, tea/coffee making facilities and free WiFi are available. Bathroom comes with a hairdryer.

Connecting Family Rooms This spacious suite offers 2 bedrooms and 2 bathrooms. This air-conditioned room offers a flat-screen TV, minibar and a safety deposit box. Orthopaedic beds, tea/coffee making facilities and free Wi-Fi are available. The bathroom comes with a hairdryer.

Single Room This air-conditioned room offers a flat-screen TV, minibar and a safety deposit box. Orthopaedic beds, tea/coffee making facilities and free Wi-Fi are available. The bathroom comes with a hairdryer.

Quadruple Room This air-conditioned room offers a flat-screen TV, minibar and a safety deposit box. Orthopaedic beds, tea/coffee making facilities and free Wi-Fi are available. The bathroom comes with a hairdryer.

About Grand Washington Hotel

License: 2538

Guest Reviews

7.0

Good

Location

Situated in the heart of Laleli, Grand Washington Hotel boasts an enviable location that is highly praised by its guests. The hotel's central positioning offers excellent access to public transportation, being close to both metro and tram stations. Visitors will find themselves in a bustling, commercial area teeming with life, shops and restaurants, adding to the appeal of the locale. The neighborhood itself is noted for its pleasant atmosphere. Frequent mentions highlight the hotel's proximity to various tourist attractions, making it an ideal spot for those looking to explore Istanbul. This well-positioned hotel not only offers convenience but also provides stunning views from the terrace and a great rooftop bar, enhancing the overall guest experience. The consistent praise for its location underscores the Grand Washington Hotel as a prime choice for travelers.

Breakfast

Grand Washington Hotel's breakfast offerings receive a mix of feedback with many positive remarks highlighting the variety and quality of the food. Guests appreciate the large selection of Turkish produce, cheeses, salads, eggs, breads, soups, fruits and vegetables. The breakfast buffet is described as fresh and ample, providing a rich experience with a good selection overall.

However, some reviews point out areas for improvement. A recurring critique is that the breakfast can become monotonous over time with little variation in dishes served. There are mentions of specific items running out without being replenished and some guests found the breakfast service lacking. Additionally, there are comments about the breakfast room being too small and critiques that the offerings do not meet the expectations for a 4-star hotel.

Despite the critiques, many guests found the breakfast satisfying and enjoyed the convenience of it being served on the top floor, which adds a pleasant dining atmosphere. While the breakfast might not be perfect for everyone, it is generally well-received with room for some enhancements.

Rooms

Guest reviews of the Grand Washington Hotel highlight several recurring themes regarding the rooms. Most notably, the rooms are frequently described as very small and cramped, which may not meet the expectations set by photos or the reservation details. Though priced reasonably, the accommodation's small size is a frequent point of feedback. Cleanliness appears to be inconsistent with some reviews noting that rooms were cleaned daily, while others mentioned issues such as dust allergies, dirty and torn sheets, moldy shower walls and a general state of disrepair, including broken toilets and outdated furniture. Noise is another concern; the thin walls and street noise contribute to a less restful stay. However, some guests did appreciate the clean rooms on a positive note. The room conditions are compared to lower standards typical of 2.5 to 3 star US hotels, suggesting that while not luxurious, they are functional for budget-conscious travelers. Overall, the feedback indicates that while the rooms offer basic amenities at a reasonable price, potential guests should manage their expectations regarding space, cleanliness and noise.

Beds

The beds at the Grand Washington Hotel have received mixed reviews from guests. While there are mentions of comfortable mattresses, many visitors have found the beds to be quite hard and uncomfortable, comparing them to boards. Issues with stained beds, creaking noises and bedding in poor condition have also been reported. Additionally, small bed sizes and rooms that are tiny for three people have been a point of contention. Some guests have noted that the sheets were more gray than white, pointing to concerns about cleanliness. Noise from adjacent rooms has also impacted the sleeping experience for some.

Cleanliness

Grand Washington Hotel is frequently praised for its exceptional cleanliness and overall hygiene. Guests consistently note that the hotel is clean, cozy and comfortable. The rooms, in particular, are highlighted for being above standard in terms of cleanliness and the general environment of the hotel is described as clean and luxurious. The sauna and overall hotel premises are very well maintained, contributing to a safe and quiet atmosphere. The cleaning services are generally commended for their diligence with many guests emphasizing that everything is clean and tidy, reinforcing the hotel's strong reputation. Despite isolated issues such as dirty wellness and spa areas, moldy bathrooms and occasional dust, the majority of feedback about cleanliness remains positive. Staff members in the restaurant and bar are noted for their friendliness and helpfulness, which adds to the welcoming ambiance of the hotel. Overall, Grand Washington Hotel largely lives up to its rating with very good cleaning standards observed by its guests.

Staff

The reviews for the Grand Washington Hotel consistently highlight the high quality of service provided by the staff. Words like friendly, helpful and polite frequently appear, describing the demeanor of the personnel across different roles within the hotel. The staff's kindness and attentiveness are notable with guests specifically mentioning individuals such as Mahmut and Anas who made a positive impact.

Guests appreciate the responsive and hospitable nature of the staff, who are always ready to assist and provide top-notch service. The security team also receives commendation for their helpfulness. This high level of service extends to all areas of the hotel, from the reception desk to housekeeping and the fitness room.

While there are a few mentions of communication issues and less favorable interactions, the overwhelming sentiment is positive, appreciating the elegant treatment and welcoming atmosphere created by the staff. Overall, guests note that the staff's friendliness and professionalism significantly enhance their stay at the Grand Washington Hotel.

Wi-Fi

The Grand Washington Hotel offers Wi-Fi connectivity for guests throughout the premises. Positive feedback highlights the internet being fast and efficient in certain areas, making it convenient for general browsing and communication. However, guests have noted that the Wi-Fi quality varies with some experiencing slow and inconsistent connections in their rooms. Streaming services, particularly on the higher floors, may face interruptions due to weaker signals. While the hotel provides Wi-Fi access, improvements in speed and security would enhance the overall guest experience.

Pool

Guests have had mixed experiences with the pool facilities at the Grand Washington Hotel. The lower level wellness area, which includes a small pool, is clean and staffed by friendly personnel. However, several reviews mention that the pool size is smaller than expected, more akin to a jacuzzi. Some guests reported that the indoor pool has cold water and emitted a bad smell. Additionally, there were complaints about the rooftop pool being filthy and green with broken loungers and mold issues. Overall, while the wellness area's personnel is commendable, the pool facilities fall short in terms of cleanliness and upkeep.

Yes, Grand Washington Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at Grand Washington Hotel.

No, Grand Washington Hotel doesn't allow dogs.

Yes, parking facilities are available at Grand Washington Hotel.

Yes, Grand Washington Hotel has a gym.

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