Elite World Grand Istanbul Küçükyalı
Istanbul
40.95555200,
29.11689300
,
Aydinevler Mahallesi Inonu Caddesi No:22 Kucukyali Maltepe
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Summary of reviewsElite World Grand Istanbul Küçükyalı is celebrated for its tranquil location on Istanbul's Asian side, offering a serene atmosphere away from the city's hustle yet conveniently close to shopping centers like Hilltown Mall. Though a bit distant from major tourist spots and European side attractions, the hotel's proximity to Sabiha Gökçen Airport and nearby cities such as Bursa and Sapanca make it an attractive choice for business travelers and those seeking a quieter stay. The cleanliness of the hotel is consistently praised with well-maintained rooms and common areas contributing to a pleasant and comfortable environment.
The breakfast buffet receives overall positive feedback for its variety and quality, featuring an array of Turkish and international options, though some guests mention a lack of hot food variety and repetitive offerings. Dinner experiences are more mixed with commendations for the 15th-floor restaurant's views and some tasty dishes alongside critiques of average food quality, limited menu options and service issues.
Rooms at the hotel are spacious, comfortable and well-equipped, often highlighted for their modern design and cleanliness. Beautiful views of the sea and city further elevate the guest experience. However, some reviews mention occasional lapses in room maintenance and service quality.
The hotel's staff garners significant praise for their friendliness, professionalism and multilingual capabilities, although a few guests report less favorable interactions and communication difficulties. WiFi performance is noted as inconsistent with some guests experiencing excellent connectivity while others face frequent signal drops and device limitations.
The spa is a standout feature, lauded for its elegant and clean facilities, extensive wellness options and relaxing atmosphere. The gym also earns positive remarks for its quality equipment and spacious layout, though guests suggest extended operating hours. Swimming facilities, including indoor and outdoor pools, are appreciated for their cleanliness and pleasant ambiance, despite minor inconveniences like swim cap fees and limited operating hours for the indoor pool.
Parking is generally convenient with free on-site and valet options, although some guests face availability issues. Overall, Elite World Grand Istanbul Küçükyalı is well-regarded for its peaceful location, cleanliness, hospitable staff and range of amenities, making it a solid choice for travelers seeking a quieter, more relaxed stay in Istanbul.
Categories
The breakfast buffet receives overall positive feedback for its variety and quality, featuring an array of Turkish and international options, though some guests mention a lack of hot food variety and repetitive offerings. Dinner experiences are more mixed with commendations for the 15th-floor restaurant's views and some tasty dishes alongside critiques of average food quality, limited menu options and service issues.
Rooms at the hotel are spacious, comfortable and well-equipped, often highlighted for their modern design and cleanliness. Beautiful views of the sea and city further elevate the guest experience. However, some reviews mention occasional lapses in room maintenance and service quality.
The hotel's staff garners significant praise for their friendliness, professionalism and multilingual capabilities, although a few guests report less favorable interactions and communication difficulties. WiFi performance is noted as inconsistent with some guests experiencing excellent connectivity while others face frequent signal drops and device limitations.
The spa is a standout feature, lauded for its elegant and clean facilities, extensive wellness options and relaxing atmosphere. The gym also earns positive remarks for its quality equipment and spacious layout, though guests suggest extended operating hours. Swimming facilities, including indoor and outdoor pools, are appreciated for their cleanliness and pleasant ambiance, despite minor inconveniences like swim cap fees and limited operating hours for the indoor pool.
Parking is generally convenient with free on-site and valet options, although some guests face availability issues. Overall, Elite World Grand Istanbul Küçükyalı is well-regarded for its peaceful location, cleanliness, hospitable staff and range of amenities, making it a solid choice for travelers seeking a quieter, more relaxed stay in Istanbul.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
About Elite World Grand Istanbul Küçükyalı
License: 19233
Guest Reviews
Location
Though somewhat distant from the major tourist attractions and the European side of Istanbul, the hotel's Asian side location is lauded for its tranquility and nice atmosphere. The proximity to Sabiha Gökçen Airport is convenient for travelers and the location is advantageous for those with business in the area or who are planning visits to nearby cities like Bursa and Sapanca.
Public transportation options, such as bus stops and the metro, are within a 10 to 25 minute walk, though many guests find taxis essential. Despite these minor logistical challenges, many guests find the location ideal for their needs, especially when it comes to shopping and quietude. The hotel also benefits from close access to highways, making road travel straightforward.
The hotel's overall cleanliness, hospitality and aesthetic charm are consistently praised by guests, indicating a well-maintained and pleasant stay. However, some guests have noted occasional issues with taxi availability and the need for more polite valet staff. All in all, 'Elite World Grand Istanbul Küçükyalı' is a solid choice for those aiming to stay on Istanbul's Asian side, particularly if proximity to shopping and a quieter environment are priorities.
Breakfast
However, some guests note limitations in the variety of hot food options and express concerns over repetition, leading to an overall average experience for some. Service and ambiance receive favorable comments with the breakfast room being described as huge and the staff as cheerful.
There are mentions of specific items like delicious omelets, good coffee, greens and a selection of olives, as well as freshly squeezed juice. On the downside, there are criticisms related to the quality and variety not meeting the expectations of a 5-star hotel with some guests finding the breakfast to be monotonous or limited.
Overall, while the breakfast is generally enjoyed by many for its taste and variety, there is room for improvement to meet consistent high standards.
Dinner
However, several areas need significant improvement. Guests commonly mention the food quality as being average with some describing it as terrible or mediocre. The menu lacks variety and many items are notably overpriced compared to options outside the hotel. Instances of cold and incorrectly delivered food, long wait times and poor service have been reported, undermining the overall dining experience.
Moreover, the language barrier with restaurant staff has been a frequent issue, causing miscommunication and dissatisfaction. Specific complaints include meals arriving cold and uncovered, delayed drink service and inconsistent quality between items served in the restaurant and via room service.
Despite these criticisms, breakfast and certain aspects of the dining experience, such as room service, have been well-received. Yet, the prevalent sentiment suggests that while the restaurant on the 15th floor holds promise with its great views and select tasty dishes, both service and food quality across all dining options need substantial enhancements to meet guests' expectations consistently.
Rooms
However, the guest experience can vary depending on the specific room. While many rooms are praised for their modern design and comfort, including large and comfortable beds, there are instances where rooms have been reported as unclean with issues such as stained sheets, faulty bathroom fixtures and unpleasant odors.
Room facilities such as soundproofing, the king-size beds and the well-maintained spa are well-regarded. Yet, there have been occasional problems with room service being delayed, missing amenities and poorly maintained features like broken fridge doors and malfunctioning air conditioning.
In general, the hotel’s rooms are widely seen as spacious, clean and comfortable, providing a pleasant stay for guests, despite occasional lapses in maintenance and service quality.
Beds
However, there are also notable criticisms. Some guests found the beds too hard with issues about uncomfortable folding beds and third-party extra bed arrangements being particularly highlighted. A recurring complaint was regarding the pillows, which many found to be excessively hard. The bed configurations sometimes did not meet expectations with instances of twin beds provided instead of a king-size and occasionally there were complaints of dusty bed walls and bed cases not being changed often enough. Despite these issues, the overall sentiment leans towards the positive when it comes to bed comfort at this hotel.
Cleanliness
Staff
Guests appreciate the personal touches, such as the efforts of the Guest Relations Manager in making special occasions memorable and staff members arranging taxis promptly. The ability of some staff to speak different languages, including Russian, is noted as a significant plus.
Despite these glowing reviews, there are mentions of less favorable experiences with some staff members being described as arrogant, unprofessional or indifferent. Specific incidents involving the reception, including a lack of English proficiency and instances of uncooperative behavior, were pointed out. Issues like manipulation of prices and a language barrier with the spa staff also received attention.
Overall, while some negative experiences were reported, the predominant sentiment is that of friendly, attentive and professional service, contributing to a largely positive guest experience at the hotel.
Wi-Fi
Spa
Gym
Some guests noted the gym’s operational hours, highlighting that it opens at 7 am and closes at 10 pm, which might not accommodate everyone’s schedule perfectly. A few reviewers expressed a preference for 24-hour availability to better suit varying lifestyles and work commitments.
The gym is also commended for its high-quality facilities, which include a connection to a spa, adding to the overall wellness experience. The transparency of glass separations within the gym space is mentioned as well, contributing to its modern and open atmosphere.
Overall, the fitness center at Elite World Grand Istanbul Küçükyalı is described as a strong point of the hotel, providing a comprehensive and pleasant workout experience despite some limitations in operating hours.
Pool
The outdoor pool, in particular, is highlighted as a nice spot with plenty of available loungers and a reasonable size. Some guests enjoyed the infinity pool and appreciated the pool's ambiance, noting its clean water and comfortable temperature. The wellness area, including the pool, spa and gym facilities, is also frequently commended for its high quality and well-kept appearance.
However, there are a few drawbacks mentioned. The enforced use of swim caps, which requires an additional fee, was a point of contention for some guests. Also, the indoor pool operates within limited hours, which could be inconvenient for early risers or late swimmers. Despite these minor issues, the pool area remains a main attraction for visitors, offering a satisfying blend of relaxation and recreation.
Parking
Family
For those driving, the hotel offers great parking facilities, which can be a significant advantage given that accessing the property without a car is challenging. The nearby large shopping center adds convenience for families looking to explore or shop. However, not all facilities at the hotel seem family-suited; guests have noted that the spa and wellness area, including the mixed Turkish bath and massage areas, may not be appropriate for children.
The hotel's nearby large shopping center and picturesque views are additional perks that families have enjoyed. Even though the overall experience for families at the hotel is positive, some specific circumstances—like being placed in separate rooms or the early morning checkout for families with kids—have been less favorable.
Overall, Elite World Grand Istanbul Küçükyalı is recommended as a good option for family stays with its variety of family-friendly amenities and services.
5 Star
The hotel's location is convenient, being next to Hill Town Mall and offering a good view. Facilities and services are generally perceived as five-star by several guests, particularly noting the clean levels and quality service. The design of the hotel also receives commendation for aligning with five-star standards.
However, there are guest concerns about unfriendly staff and the inconsistency in service quality. Some visitors feel the hotel falls short of five-star criteria, suggesting it is more akin to a four-star establishment. The level of food, language barriers and overall service orientation have been pointed out as areas needing improvement.
In summary, while Elite World Grand Istanbul Küçükyalı has its merits and is seen as worth five stars by many, there are notable discrepancies that leave others questioning its true star rating.
Business
The hotel provides a variety of business-class facilities, including fully equipped business centers that cater to meetings, conferences and events. The equipment is noted for its functionality and the hotel's overall environment is highly business-friendly. The main lobby's lively atmosphere contributes to the feeling of a bustling business hub, making it a perfect fit for professionals.
Guests can also enjoy beautiful coffee facilities, which add a pleasant touch to the business experience. Despite some occasional critiques that not all business facilities were as shown, the general consensus highlights the hotel's reasonable pricing and its strong orientation towards serving business needs effectively.
Accessible
Outdoor Pool
Indoor Pool
The indoor pool facilities are functional and maintained to a high standard, contributing to the overall appeal of the hotel. The gym facilities complement the indoor pool, providing a well-rounded fitness and relaxation experience. Children have found the indoor pool to be enjoyable, while adults have also expressed their satisfaction with the pool's offerings.
However, it is important to note that guests are required to wear a swimming cap, which could be seen as a minor inconvenience. Some reviewers mentioned the need to either shave their hair or bring a swimming cap to comply with the pool's hygiene policies. Despite this, the general consensus remains positive, highlighting the indoor pool as a significant asset of the hotel.
Nonetheless, potential visitors should be aware that there have been instances where the indoor pool was temporarily closed, which could disrupt plans. Overall, the indoor pool at the Elite World Grand Istanbul Küçükyalı is a standout feature, providing a clean, spacious and enjoyable environment for guests looking to unwind or stay active during their stay.
Honeymoon
Luxury
The attention to detail in the decor and the well-maintained environment ensure that everything from the entrance to the bedsheets and towels contributes to a feeling of opulence. Whether it’s the modern amenities or the stylish design, guests consistently note the newness and exquisite upkeep of the hotel. The Elite World Grand Istanbul Küçükyalı stands out as an exemplary luxury hotel, redefining comfort and elegance for its guests.
Romantic
Yes, Elite World Grand Istanbul Küçükyalı has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Elite World Grand Istanbul Küçükyalı.
No, Elite World Grand Istanbul Küçükyalı doesn't allow dogs.
Yes, parking facilities are available at Elite World Grand Istanbul Küçükyalı.
Yes, Elite World Grand Istanbul Küçükyalı has a gym.
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