DoubleTree by Hilton Istanbul Gayrettepe
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Summary of reviewsDoubleTree by Hilton Istanbul Gayrettepe offers a strategically convenient location, ideal for business travelers and urban explorers. Its central position in Istanbul provides easy access to metro and bus stations, major shopping centers like Zorlu, Cevahir and Kanyon and a lively environment with diverse shops, restaurants and cafes. Guests appreciate the quietness despite its bustling surroundings and the convenience of nearby essential services. The hotel's location enables easy access to both the European and Anatolian sides of Istanbul, although it is somewhat distant from the historical center and main commercial areas.
Breakfast at the hotel receives praise for its variety and quality with a plentiful buffet including hot dishes, pastries, salads and fruits. The breakfast service is commended for its friendly staff. However, some guests found it overpriced and not fully meeting Turkish standards, suggesting room for improvements.
Dinner provides a generally positive dining experience with delightful and high-quality food. The restaurant, open until 11 PM, coupled with 24-hour room service, adds to the convenience. While some guests found the food options expensive, most consider dining at the hotel worthwhile.
Guest rooms are spacious, clean and comfortable with some featuring luxurious designs. The two-bedroom apartments are noted for their ample space and comfort. However, the noise level in street-facing rooms and the need for room renovations are common points of feedback.
Cleanliness is a standout feature at the hotel with guests regularly praising the spotless environment, well-maintained rooms and diligent housekeeping staff. Minor inconsistencies are occasionally noted but do not detract significantly from the overall positive perception.
The staff is frequently highlighted for their friendliness, helpfulness and professionalism. Guests commend the efficient reception team and the attentive service from restaurant personnel and housekeeping. Specific staff members receive accolades for their exceptional service, contributing to a welcoming atmosphere.
WiFi, however, is an area with noted issues, including weak and slow connectivity. This is a primary concern, especially for business travelers who might require a more reliable internet connection.
The spa receives high praise for its quality treatments and cleanliness, making it a relaxing retreat. The gym is described as spacious and well-maintained, although there are suggestions for improvements in air conditioning. Parking is available and appreciated, though some guests find access inconvenient.
Beds are generally reviewed positively for their comfort, despite a few comments on softness and sagging. The overall comfort aids in providing a good night's sleep for many guests.
In summary, while DoubleTree by Hilton Istanbul Gayrettepe excels in cleanliness, friendly staff and a strategic location, it falls slightly short of five-star expectations due to areas like breakfast standards, WiFi connectivity and some aspects of room maintenance. It remains a strong choice for business travelers and those seeking a convenient urban base in Istanbul.
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Breakfast at the hotel receives praise for its variety and quality with a plentiful buffet including hot dishes, pastries, salads and fruits. The breakfast service is commended for its friendly staff. However, some guests found it overpriced and not fully meeting Turkish standards, suggesting room for improvements.
Dinner provides a generally positive dining experience with delightful and high-quality food. The restaurant, open until 11 PM, coupled with 24-hour room service, adds to the convenience. While some guests found the food options expensive, most consider dining at the hotel worthwhile.
Guest rooms are spacious, clean and comfortable with some featuring luxurious designs. The two-bedroom apartments are noted for their ample space and comfort. However, the noise level in street-facing rooms and the need for room renovations are common points of feedback.
Cleanliness is a standout feature at the hotel with guests regularly praising the spotless environment, well-maintained rooms and diligent housekeeping staff. Minor inconsistencies are occasionally noted but do not detract significantly from the overall positive perception.
The staff is frequently highlighted for their friendliness, helpfulness and professionalism. Guests commend the efficient reception team and the attentive service from restaurant personnel and housekeeping. Specific staff members receive accolades for their exceptional service, contributing to a welcoming atmosphere.
WiFi, however, is an area with noted issues, including weak and slow connectivity. This is a primary concern, especially for business travelers who might require a more reliable internet connection.
The spa receives high praise for its quality treatments and cleanliness, making it a relaxing retreat. The gym is described as spacious and well-maintained, although there are suggestions for improvements in air conditioning. Parking is available and appreciated, though some guests find access inconvenient.
Beds are generally reviewed positively for their comfort, despite a few comments on softness and sagging. The overall comfort aids in providing a good night's sleep for many guests.
In summary, while DoubleTree by Hilton Istanbul Gayrettepe excels in cleanliness, friendly staff and a strategic location, it falls slightly short of five-star expectations due to areas like breakfast standards, WiFi connectivity and some aspects of room maintenance. It remains a strong choice for business travelers and those seeking a convenient urban base in Istanbul.
Hotel with Free Wi-Fi
As part of the Hilton brand, this hotel provides reliable and free Wi-Fi, suitable for business and leisure travelers. This hotel ensures guests can stay connected, making it ideal for those who need to work or relax online.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Indoor Pool
About DoubleTree by Hilton Istanbul Gayrettepe
License: 13078
Guest Reviews
Location
Despite its bustling surroundings, the hotel maintains a level of quietness that guests find refreshing. The convenience of being close to essential services such as supermarkets, pharmacies and bakeries is also noted positively. Additionally, the easy availability of taxis ensures straightforward access to key areas and tourist attractions, although some guests mention heavy traffic and longer travel times to specific destinations like Sultan Ahmed and Taksim.
While the location is ideal for short stays and business meetings, a few guests noted it is a bit distant from the historical center and main commercial areas. Nevertheless, the ease of accessing both the European and Anatolian sides of Istanbul adds to its functionality. The location strikes a balance between urban vibrancy and accessibility, making it an attractive option for travelers looking for convenience and a central urban base.
Breakfast
However, some guests expressed dissatisfaction, noting that the breakfast fell short of Turkish standards, was overpriced and insufficient in quantity and quality during peak times. There were also remarks about the limited selection and variety with a few guests finding the offerings meager and not up to the mark for a 5-star hotel. Despite these criticisms, the service during breakfast receives commendation with staff being described as friendly and willing to help.
Overall, while the breakfast generally garners positive remarks for its richness and variety, there are suggestions that improvements could be made in terms of meeting expectations and value for money.
Dinner
Rooms
However, some aspects of the rooms have received mixed feedback. While there are positive remarks on the spaciousness and cleanliness, a number of reviews mention that the rooms are old-fashioned and could benefit from renovation. The noise level is a recurring issue with several guests pointing out that rooms facing the street can be quite noisy due to inadequate sound insulation. Additionally, smaller rooms, insufficient storage space and occasional maintenance issues have been points of concern.
Overall, while the rooms provide good comfort and cleanliness, improvements in noise reduction, modernizing the interiors and enhancing amenities could elevate the guest experience further. The hotel's location is both a pro and a con, offering convenience but also contributing to noise and difficulty finding taxis.
Beds
However, not all feedback was positive. Several guests have pointed out that the beds were too soft for their liking, while others found the beds to be small, especially in larger rooms. There were also comments about the beds being outdated and saggy, which detracted from the overall experience for some visitors. Single beds were a common theme and some found the layout or proximity of the beds to be unsatisfactory.
Despite these mixed reviews, the overall sentiment leans towards comfort with many guests enjoying a good night's sleep during their stay. The luxurious and clean environment, paired with friendly staff, helps to enhance the stay experience for most visitors.
Cleanliness
Despite the overwhelmingly positive feedback, a few reviews pointed out inconsistencies, such as occasional missed amenities or incomplete cleaning. However, these instances do not overshadow the general consensus that the hotel maintains excellent cleanliness and a welcoming atmosphere. The staff, particularly the housekeeping team, are mentioned for their diligent work in keeping the environment hygienic and neat.
In summary, the DoubleTree by Hilton Istanbul Gayrettepe stands out for its superior cleanliness, making it an excellent choice for those who value a spotless and comfortable environment. While minor issues were noted by a few guests, the overall cleanliness of the hotel is commendable and well-regarded.
Staff
Guests repeatedly noted the quick and responsive assistance from the staff, which contributed significantly to the comfort of their stays. The restaurant personnel received accolades for their kindness and attentiveness, while the bellboys were celebrated for their friendly demeanor. Housekeeping was praised for keeping rooms clean and well-maintained.
The receptionists stood out for being welcoming and efficient, contributing to a well-organized and smooth check-in and check-out process. Even amidst minor criticisms, such as occasional slow service or uncooperative staff, the overwhelming sentiment was of a professional and dedicated team committed to ensuring a pleasant stay for all guests.
The staff’s commitment to service was reflected in their polite and respectful interactions, their willingness to go beyond standard expectations and their readiness to help at all times. Their efforts not only enhanced the overall guest experience but also fostered a welcoming and accommodating atmosphere throughout the hotel.
Wi-Fi
Spa
Gym
Parking
5 Star
Business
While the lobby area might not be the best spot for informal meetings, it still serves well for scheduled appointments. The hotel’s environment is designed to cater to the needs of business visitors, reinforced by the positive feedback on its suitability for work stays. Overall, DoubleTree by Hilton Istanbul Gayrettepe meets and often exceeds the expectations of business travelers looking for a comfortable, professional and strategically located hotel.
Yes, DoubleTree by Hilton Istanbul Gayrettepe has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at DoubleTree by Hilton Istanbul Gayrettepe.
Yes, DoubleTree by Hilton Istanbul Gayrettepe welcomes dogs.
Yes, parking facilities are available at DoubleTree by Hilton Istanbul Gayrettepe.
Yes, DoubleTree by Hilton Istanbul Gayrettepe has a gym.
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