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DoubleTree by Hilton Istanbul-Avcilar

Istanbul , Cihangir Mah. Londra Asfalti E5 Yan (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsDoubleTree by Hilton Istanbul-Avcilar receives praise for a variety of aspects, most notably its suitability for business travelers and the commendable service provided by its staff. The location, although more industrial and west of the city, is ideally positioned near the Metrobus line, making it accessible and convenient for business meetings and conferences. Guests appreciate the proximity to markets, shopping centers and restaurants, as well as panoramic views from the hotel.

The breakfast experience is varied with many guests enjoying the rich, diverse buffet and the fantastic views it offers. While some believe it rivals other luxury hotels in Istanbul, others feel it lacks in variety and consistency with some concerns about hygiene and vegetarian options.

Rooms at the hotel are frequently highlighted for their cleanliness, spaciousness and comfort. Guests often complement the generous room sizes, impressive views, quiet atmosphere and big, comfortable beds. Despite some minor issues such as missing essentials and inconsistent cleaning services, the overall impression of the rooms remains positive.

Cleanliness throughout the hotel is generally praised with many noting the modern, well-maintained facility and the warm, professional staff. Some criticisms exist regarding occasional lapses in room and bathroom hygiene, as well as needed renovations, but these do not detract significantly from the overall positive sentiment.

The staff consistently earn high marks for their friendliness and helpfulness. Many guests mention individual staff members by name, noting their exceptional service and positive demeanor, contributing to a welcoming and accommodating atmosphere.

However, the Wi-Fi service is a significant drawback with many guests reporting it as weak, slow and unreliable, which detracts from the overall experience.

The beds are described as very comfortable with clean and spacious rooms enhancing the guests' rest. There are isolated complaints about some beds being old or uncomfortable and issues with noise from neighboring rooms, but the majority of feedback is positive.

For business travelers, DoubleTree by Hilton Istanbul-Avcilar proves to be an excellent choice. Its location, professional staff and amenities such as the pool and hammam are well-suited for short business trips and professional engagements. While it may not be the best fit for vacationers seeking proximity to tourist attractions, its reasonable pricing and business-friendly services make it a desirable option for those in town for work.
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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Indoor Pool

Room Types

Twin Room Modern room with luxurious bedding, IP telephone, LCD TV and laptop safe box.

King Guest Room Modern room with luxurious bedding, IP telephone, LCD TV and laptop safe box.

King Deluxe Room Modern room with luxurious bedding, IP telephone, LCD TV and laptop safe box. It offers views of the Lake of Kucukcekmece.

Twin Deluxe Room with Panoramic View Modern room with luxurious bedding, IP telephone, LCD TV and laptop safe box. It offers panoramic views of the Marmara Sea or the Lake of Kucukcekmece.

King One-Bedroom Suite Modern suite with luxurious bedding, a laptop safe box, an LCD TV with cable and satellite channels.

King Duplex Suite with View Modern suite with luxurious bedding, a laptop safe box, an LCD TV with cable and satellite channels.

King Room - Mobility Access Modern suite with luxurious bedding, a laptop safe box, an LCD TV with cable and satellite channels.

Premium King Room with Lake View This room has air conditioning and minibar

About DoubleTree by Hilton Istanbul-Avcilar

License: 003946

Guest Reviews

8.0

Very Good

Location

The DoubleTree by Hilton Istanbul-Avcilar garners varied opinions regarding its location. Several guests highlight its convenient proximity to the Metrobus line, making it easily accessible. The hotel's location is celebrated for being excellent for business meetings, conferences and its easy reachability. Some reviewers rave about its panoramic views and the vibrant area, which is surrounded by markets, shopping centers and restaurants.

However, it's important to note that some guests find the hotel quite far from the main tourist attractions and the city center, which might not appeal to those visiting Istanbul for sightseeing. The area is described as more industrial, west of Istanbul and not particularly central. For business travelers or those with specific local engagements, the location serves its purpose well, but leisure tourists might find it somewhat off the beaten path.

Breakfast

The breakfast experience at DoubleTree by Hilton Istanbul-Avcilar receives mixed reviews from guests. While some praised the breakfast for being delicious with a rich and diverse buffet and even describing it as fantastic with an excellent view, others found it underwhelming and not up to five-star standards. Positive comments highlight the wide selection, the high quality compared to other hotels in Istanbul and the overall good taste. However, there are critiques about limited options, lack of variety and concerns over hygiene with instances of stale bread and cold food. Some guests appreciated the decent breakfast offerings but noted that it could become monotonous with the same menu every day and the lack of options for vegetarians was also pointed out. Overall, while some find the breakfast fitting for a luxurious hotel stay, others believe it falls short and could benefit from improvements in variety, cleanliness and service.

Rooms

At the DoubleTree by Hilton Istanbul-Avcilar, guests consistently highlight the cleanliness and spaciousness of the rooms. Many find the rooms to be very comfortable, often pointing out the generous room sizes and the luxuriously clean ambiance. The views, particularly from the higher floors, add a special touch with panoramic vistas of the city being a frequent delight for visitors.

The rooms are described as quiet and equipped with big, comfortable beds that contribute to a restful night’s sleep. Guests appreciate the upscale and tidy environment with several mentioning the nice interior design and high ceilings that enhance the feeling of space. Cleanliness is a standout feature with rooms being cleaned daily and maintained to a high standard.

However, there are mentions of minor issues such as rooms lacking certain essentials like slippers, coffee, toiletries, toothbrushes and spoons. Some guests noted that the rooms were not cleaned after the first day and that room facilities needed better checks. Despite these occasional shortcomings, the friendly and helpful staff often go a long way in ensuring a pleasant stay.

Overall, the spacious and clean rooms with comfortable beds and impressive views contribute significantly to a positive guest experience, making the DoubleTree by Hilton Istanbul-Avcilar a notable choice for travelers valuing comfort and cleanliness.

Beds

Guests of DoubleTree by Hilton Istanbul-Avcilar have generally praised the hotel for its comfortable bedding. They mention that the pillows and duvets are very comfortable with many noting the beds as big, clean and super comfy. The rooms are described as spacious, contributing to a comfortable stay. However, a few reviews indicate issues with the beds moving away from the wall and some describing the beds as old and uncomfortable. Noise from neighboring utility rooms was also a concern for some. Nonetheless, many reviews emphasize the overall cleanliness and comfort of the beds and pillows.

Cleanliness

DoubleTree by Hilton Istanbul-Avcilar receives mixed reviews regarding its cleanliness, though many guests emphasize positive aspects. The hotel is frequently described as very clean with outstanding room cleanliness and a modern, well-maintained facility. Visitors appreciated the clean, cozy rooms and found the overall tranquility of the environment to be pleasing. Many noted the friendly and professional staff, highlighting their hospitality with warm cookies and helpful attitudes. The amenities and services are generally regarded as excellent, enhancing the value for money. However, some guests expressed dissatisfaction with cleaning standards, mentioning inconsistent room cleaning and occasional lapses in bathroom hygiene. A few reviews also pointed out issues with air conditioning and a need for room renovations. Despite these criticisms, the overall sentiment leans towards a clean and comfortable stay with a good facility and staff quality.

Staff

At DoubleTree by Hilton Istanbul-Avcilar, guests frequently praise the hotel's staff for their friendliness and willingness to assist. Reports of polite and courteous handling by the reception staff add to the overall positive guest experience. Numerous guests mention the helpfulness and kindness of individual staff members, highlighting names such as Mr. Zafer, Mr. Ugur, Esra, Zafar, Recep, Eray, Gizem and İsmail, who went out of their way to ensure a comfortable stay. Mr. Serhan and the young man assisting with luggage also received commendations for their exceptional service.

Consistency in good service is noted with the staff being described as very friendly, accommodating and responsive. The hotel management seems to ensure rigorous cleanliness and high service standards are maintained throughout the property. Special mentions of room-cleaning staff and room service employees highlight their attentiveness and care.

Despite some minor feedback suggesting room for improvement in professionalism and honesty, the majority of reviews emphasize the staff's warm smiles, cheerful demeanor and high service knowledge. Such attributes result in a welcoming atmosphere, making DoubleTree by Hilton Istanbul-Avcilar not just a place to stay, but a place where guests feel genuinely cared for.

Wi-Fi

The Wi-Fi at the DoubleTree by Hilton Istanbul-Avcilar has consistently received negative feedback from guests. Many reviews highlight that the internet connection is weak, slow and unreliable. Guests report frequent disconnections and occasional non-functionality, making online activities challenging. Despite efforts from the hotel staff to address these issues, such as sending someone to check the connection, improvements appear limited. Overall, the slow and poor quality of the Wi-Fi service detracts from the otherwise positive experiences at the hotel.

Business

DoubleTree by Hilton Istanbul-Avcilar proves to be an ideal choice for business travelers, providing excellent quality and assistance. Its suitability for the nearby convention center and meetings makes it highly recommendable for short business trips and professional engagements. The hotel's west Istanbul location is especially convenient for those needing access to this specific area. Guests praise the attentive and professional staff, along with amenities like an excellent pool and hammam, which add a touch of relaxation amid the hustle of business activities. While the hotel may not be the best option for vacation or longer stays, its reasonable pricing and specialized services cater well to business needs.

Yes, DoubleTree by Hilton Istanbul-Avcilar has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at DoubleTree by Hilton Istanbul-Avcilar.

No, DoubleTree by Hilton Istanbul-Avcilar doesn't allow dogs.

Yes, parking facilities are available at DoubleTree by Hilton Istanbul-Avcilar.

Yes, DoubleTree by Hilton Istanbul-Avcilar has a gym.

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