Doğan Palas Suites
Istanbul
40.93060100,
29.30660100
,
Sabiha Gökçen Havaalanı Yeni̇şehi̇r Mah. Osmanli Bulvari No:13 Pendi̇k
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Summary of reviewsDoğan Palas Suites receives high praise for its exceptionally convenient location, being just a short taxi ride from Sabiha Gökçen Airport and close to transit options like buses and the metro, as well as various shops and cafes. This accessibility makes it an ideal choice for transit travelers and those seeking easy access to the city.
The rooms at Doğan Palas Suites are often highlighted for their spaciousness and comfort with many guests appreciating the generous room size and cozy beds. However, there are notable criticisms concerning cleanliness and maintenance with issues such as stained linens, broken furnishings and unpleasant odors detracting from the overall experience.
Cleanliness is a significant area of concern with multiple reports of dirty, uncleaned rooms, dusty floors and bathrooms in poor condition. Guests have noted that bed linens are sometimes stained or unwashed and rooms often have unpleasant smells, compounding the need for better housekeeping practices.
The staff at Doğan Palas Suites receive mixed reviews. While many guests commend the politeness, friendliness and multilingual abilities of the team, aiding communication and enhancing the experience for non-native speakers, there are serious concerns about unprofessional behavior, lack of assistance and reports of harassment and racism, which need addressing for a secure and positive guest experience.
The free Wi-Fi at the hotel is generally well-received with several guests noting good connectivity and functionality, though some have experienced occasional issues with network stability.
Feedback on the beds is mixed with numerous guests finding them extremely comfortable, while others report problems with cleanliness and preparation, including dirty sheets and cases of extra beds not being ready.
Overall, Doğan Palas Suites presents a convenient and comfortable option, especially for those prioritizing location and easy transit access. However, improvements in cleanliness, room maintenance and staff professionalism are essential to enhance the overall guest experience.
Categories
The rooms at Doğan Palas Suites are often highlighted for their spaciousness and comfort with many guests appreciating the generous room size and cozy beds. However, there are notable criticisms concerning cleanliness and maintenance with issues such as stained linens, broken furnishings and unpleasant odors detracting from the overall experience.
Cleanliness is a significant area of concern with multiple reports of dirty, uncleaned rooms, dusty floors and bathrooms in poor condition. Guests have noted that bed linens are sometimes stained or unwashed and rooms often have unpleasant smells, compounding the need for better housekeeping practices.
The staff at Doğan Palas Suites receive mixed reviews. While many guests commend the politeness, friendliness and multilingual abilities of the team, aiding communication and enhancing the experience for non-native speakers, there are serious concerns about unprofessional behavior, lack of assistance and reports of harassment and racism, which need addressing for a secure and positive guest experience.
The free Wi-Fi at the hotel is generally well-received with several guests noting good connectivity and functionality, though some have experienced occasional issues with network stability.
Feedback on the beds is mixed with numerous guests finding them extremely comfortable, while others report problems with cleanliness and preparation, including dirty sheets and cases of extra beds not being ready.
Overall, Doğan Palas Suites presents a convenient and comfortable option, especially for those prioritizing location and easy transit access. However, improvements in cleanliness, room maintenance and staff professionalism are essential to enhance the overall guest experience.
Aparthotel with Swimming Pool
Indoor Pool
Aparthotel with Free Wi-Fi
Aparthotel with Parking
Cheap Aparthotel
Accessible Aparthotel
Small Aparthotel
Aparthotel with Indoor Pool
Guest Reviews
Doğan Palas Suites offers an exceptionally convenient location, highlighted by its close proximity to the Sabiha Gökçen Airport. Many confirmed guest reviews emphasize that the hotel is only about a 10-minute taxi ride from the airport, making it an ideal option for travelers needing accommodation between flights. Some guests noted the convenience of nearby bus stations and metro access with the city center also being easily reachable. Additionally, the hotel is situated near several shops, supermarkets and cafes, adding to the overall convenience of its location. The proximity to both the airport and essential amenities makes it a practical choice for transit travelers and those seeking easy access to the city.
The rooms at Doğan Palas Suites are generally described as spacious and comfortable, making them suitable for an overnight stay. Several guests specifically appreciated the generous room size and the comfort of the bed, highlighting the overall cleanliness and niceness of the rooms.
However, numerous reviews also pointed out significant drawbacks. Some rooms are noted to be old and not as clean as expected with issues like stained bed sheets, broken mirrors and trash cans. The ambiance of some rooms can feel dark and there have been complaints about unpleasant odors, particularly cigarette smells. Several guests found the room conditions disappointing compared to the photos provided with mentions of shabby apartment conditions and holes in the walls.
While the host is widely praised for being welcoming, there's definitely room for improvement in consistency and maintenance. Enhanced amenities and better room cleaning practices could significantly improve guest experiences.
Guests have shared mixed feedback regarding the beds at Doğan Palas Suites. Some find the beds to be extremely comfortable, making for a restful stay. However, several visitors reported issues with cleanliness, mentioning dirty bed sheets, pillowcases and even blood stains. There were also complaints about extra beds not being prepared and some beds being unsuitable for sleeping. These points suggest that while there are instances of comfort, the hotel could improve its bed maintenance and preparation to ensure a consistently positive experience for all guests.
Doğan Palas Suites has faced significant criticism in terms of cleanliness. Multiple guests have reported that rooms are often not cleaned regularly with some noting that their accommodations were not cleaned even once during their stay. The overall condition of the rooms, including the bathrooms, was frequently described as very dirty, dusty and in deplorable condition. Many guests found the bed linens and bedding dirty with some stating that they were stained, unwashed and even had hair in them.
The smell in the rooms was another major issue with reports of rooms smelling bad, smoky or having a general awful odor. The floors reportedly were filled with dust and bugs and there were complaints about dirty foot towels and trash left by previous guests. The state of the furnishings also raised dissatisfaction among the guests with mentions of worn-out laminate flooring, cigarette burns on furniture and insufficient room lighting. Additionally, broken showerheads and toiletries in poor condition added to the discomfort.
Overall, many guests expressed a sense of disappointment with their stay, pointing out that the cleanliness of the accommodations needs urgent attention and improvement at Doğan Palas Suites.
Doğan Palas Suites has received mixed feedback concerning its staff. On the positive side, many guests appreciated the politeness, friendliness and helpfulness of the staff, noting that they were particularly commendable for their multilingual abilities with several team members fluent in English, Russian and Turkish. This multilingual capacity was especially mentioned favorably by several guests, enhancing communication and overall experience for non-native speakers. The establishment is also noted for being pet-friendly, aligning with the expectations of travelers with pets.
However, negative feedback highlights several concerns. Some guests felt that the reception was not welcoming enough with staff sometimes appearing annoyed or unprofessional. Issues were reported around lack of information and assistance with some guests encountering difficulties related to their reservations and breakfast arrangements. More seriously, there were alarming reports of harassment and racism by the staff, which raised significant concerns regarding the safety and comfort of the guests.
In summary, while some guests found the staff to be polite, friendly and multilingual, there are considerable issues related to professionalism, service quality and inappropriate behavior that need addressing for a consistent and secure guest experience.
Guests' experiences with the Wi-Fi at Doğan Palas Suites have been mixed, though there are several positive notes about the connectivity. Some guests described the Wi-Fi network as good and powerful with several customers confirming that the Wi-Fi worked well during their stay. However, there were also some mentions of the Wi-Fi not working at times with specific complaints about the network crashing and not appearing on the list of available networks. Despite these intermittent issues, the overall sentiment suggests that many found the Wi-Fi to be functional and reliable for their needs.
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Location
Rooms
However, numerous reviews also pointed out significant drawbacks. Some rooms are noted to be old and not as clean as expected with issues like stained bed sheets, broken mirrors and trash cans. The ambiance of some rooms can feel dark and there have been complaints about unpleasant odors, particularly cigarette smells. Several guests found the room conditions disappointing compared to the photos provided with mentions of shabby apartment conditions and holes in the walls.
While the host is widely praised for being welcoming, there's definitely room for improvement in consistency and maintenance. Enhanced amenities and better room cleaning practices could significantly improve guest experiences.
Beds
Cleanliness
The smell in the rooms was another major issue with reports of rooms smelling bad, smoky or having a general awful odor. The floors reportedly were filled with dust and bugs and there were complaints about dirty foot towels and trash left by previous guests. The state of the furnishings also raised dissatisfaction among the guests with mentions of worn-out laminate flooring, cigarette burns on furniture and insufficient room lighting. Additionally, broken showerheads and toiletries in poor condition added to the discomfort.
Overall, many guests expressed a sense of disappointment with their stay, pointing out that the cleanliness of the accommodations needs urgent attention and improvement at Doğan Palas Suites.
Staff
However, negative feedback highlights several concerns. Some guests felt that the reception was not welcoming enough with staff sometimes appearing annoyed or unprofessional. Issues were reported around lack of information and assistance with some guests encountering difficulties related to their reservations and breakfast arrangements. More seriously, there were alarming reports of harassment and racism by the staff, which raised significant concerns regarding the safety and comfort of the guests.
In summary, while some guests found the staff to be polite, friendly and multilingual, there are considerable issues related to professionalism, service quality and inappropriate behavior that need addressing for a consistent and secure guest experience.
Wi-Fi
Yes, Doğan Palas Suites has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Doğan Palas Suites.
No, Doğan Palas Suites doesn't allow dogs.
Yes, parking facilities are available at Doğan Palas Suites.
No, Doğan Palas Suites doesn't have a gym.
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