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Summary of reviewsDivan Istanbul is a luxurious 5-star hotel located in the heart of Istanbul, offering an unbeatable location for exploring the city. Guests rave about the hotel's exceptional service, friendly staff and luxurious amenities. The rooms are spacious, clean and comfortable with beautiful views of the city. The hotel's spa facilities, including the hamman, swimming pool and massages, receive glowing reviews from guests. The hotel is also an excellent choice for families with children, offering activities for kids without compromising on luxury. Couples seeking a romantic escape will appreciate the intimate ambiance of the hotel, which offers a peaceful getaway from the bustling city streets. While some guests had mixed opinions about the breakfast, the majority found it to be of high quality and variety. The hotel provides complimentary high-speed and stable wifi to guests, making it an ideal choice for digital nomads or travelers who need to stay connected during their trip. Overall, Divan Istanbul is a beautiful, luxurious and well-maintained hotel that provides guests with a memorable and enjoyable stay. Show more
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Luxury Hotel
A landmark hotel offering luxurious accommodations, exceptional dining experiences, and a range of amenities. Known for its central location in Taksim and impeccable service.
Hotel Taking Steps Towards Sustainability
The hotel has been awarded the 'Greening Hotels Gold' certificate for its energy and water management, internal air quality, and recycling processes. It holds Green Key certification and focuses on sustainable gastronomy with local and seasonal products. The hotel collaborates on carbon offset services.
Family Friendly Hotel
While specific family amenities are not detailed, Divan hotels are known for excellent service and quality, which can contribute to a comfortable family stay.
Hotel near Nightlife Spots
Situated in Taksim, Divan Istanbul offers a sophisticated and comfortable base for exploring Beyoglu's nightlife. The hotel is within walking distance of many bars and clubs, and its excellent service and amenities provide a relaxing retreat after a night out.
Business Hotel
Divan Istanbul provides meeting facilities for business functions. It is located in the heart of Istanbul.
Hotel with Gym
Divan Istanbul provides a well-appointed fitness center for its guests. The gym includes a range of cardio and strength training equipment.
5-Star Hotel
This hotel offers luxurious accommodations in the heart of Istanbul. It features elegant rooms, multiple dining options, and exceptional service. Its central location and high-end amenities make it a top choice.
Hotel where Extra Health & Safety Measures Have Been Taken
As a reputable hotel in Istanbul, Divan likely maintains high standards of cleanliness and hygiene. The hotel's central location and focus on providing a comfortable stay indicate that it has implemented detailed protocols to ensure guest safety.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Has the hotel closed during the pandemic? Yes Reopening Date: 06/08/2020
Divan Istanbul offers a refined indoor pool experience, complemented by its central location in Taksim and luxurious amenities. The hotel's reputation for service and quality makes it a reliable choice.
Hotel with Heated Pool
Divan Istanbul provides a semi-Olympic indoor swimming pool and a jet pool. These facilities are part of an expansive 1800 square meter Spa and fitness area, offering a comprehensive wellness experience.
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Location of the pool:Indoor pool
Is it a pool of special type?
Heated pool
In the pool there is also:
an area designated for children
Pool surface size:1000 m2
Pool minimum depth:0.35 m
Pool maximum depth:1.35 m
Pool maximum length:20 m
When is the pool open?All year
Opening hours:06:30 - 22:00
The pool also has:
Lifeguard supervision
Lifesaving equipment
Jacuzzi / Hot tub / Bubbling whirlpool
Pool fountain
Pool activities available:
Swimming lessons
Around the pool, there are also available:
Showers
Lockers
Changing facilities
Towels
Spa facilities
Sauna
Shop selling swimsuits, goggles etc.
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Superior Double RoomAir-conditioned room with a flat-screen TV and a minibar. It also offers city views, blackout curtains and an extra-large bed.
Please note that third person can accommodate in an extra bed.
Deluxe Double RoomSpacious room featuring a flat-screen TV, blackout curtains and an extra-large bed.
Please note that third person can accommodate in an extra bed.
One-Bedroom SuiteSpacious room featuring a flat-screen TV, an extra-large bed, blackout curtains and a minibar. There is also a living room in this room type.
Please note that there is no capacity for extra bed in this room type.
Terrace Suite with Bosphorus ViewSpacious, air-conditioned suite featuring a flat-screen TV, a separate furnished living room and a terrace with panoramic city and Bosphorus views. The room also comes equipped with a minibar, blackout curtains, an extra-large bed and a bathroom with luxurious amenities.
Deluxe Twin RoomThis air-conditioned room is equipped with a flat-screen TV, blackout curtains, an extra-large bed and a minibar. It offers city views.
Please note that third person can accommodate in an extra bed.
Superior Twin RoomThis air-conditioned room is equipped with a flat-screen TV and a minibar. It offers city views, blackout curtains and an extra-large bed.
Please note that third person can accommodate in an extra bed.
Two Bedroom Family RoomThis double room features air conditioning, a minibar, blackout curtains, an extra-large bed and a cable TV. You can enjoy Gezi Park view from this room.
Please note that there is no capacity for extra bed in this room type.
Two Bedroom Corner SuiteThis family room has air conditioning, extra large bed, blackout curtains and bathrobe. This connected family room consists of 2 bedrooms and 2 bathrooms.
Deluxe Bosphorus Bridge View King BedProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 1 bed.
Deluxe Partial Sea View Room Twin BedFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit has 2 beds.
Deluxe Partial Sea View Room King BedOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit has 1 bed.
Superior Park View Room King BedThe unit offers 1 bed.
Deluxe Park View Room King BedThe unit has 1 bed.
Deluxe Park View Room Twin BedThe unit offers 2 beds.
About Divan Istanbul
License: 42925
Guest Reviews
8.7
Very Good
Location
The location of the Divan Istanbul hotel receives rave reviews from guests from all around the world. Situated in the center of Taksim, it is conveniently located within walking distance of many attractions, restaurants and cafes. Guests highlight its proximity to Taksim Square, which is a mere 5-minute walk from the hotel. Additionally, the hotel is situated close to bus and metro stations, making it an ideal location for exploring the city. Guests speak highly of its multiple restaurants, including a Japanese restaurant, which they highly recommend. Rooms are also praised for their size and cleanliness. Overall, guests are very impressed with the hotel's excellent location, friendly staff and luxurious amenities.
Breakfast
Guests at Divan Istanbul have mixed opinions about the breakfast served at the hotel. However, the majority of guests have positive feedback on the quality and variety of food served. Some guests found the breakfast to be excellent, perfect and with a high-quality variety of food. They also praised the cleanliness and freshness of the food served and excellent service from staff. While some guests felt that the breakfast could use more variety, most agreed that it was good. Negative feedback mostly centered on the poor service from staff with some guests experiencing long waits or needing to ask for coffee. Overall, those who enjoyed the breakfast found it to be abundant, varied and of high quality.
Rooms
If you're looking for a hotel with high-quality, clean and spacious rooms, look no further than Divan Istanbul. Guests raved about the comfortable beds, excellent presentation and twice-daily cleaning. Many appreciated the beautiful views from their rooms and the luxurious furnishings. The hotel's location in Taksim was also praised. However, some guests did note that certain rooms were smaller than others and a few guests experienced issues with noise and cigarette smells. Overall, the majority of guests found the rooms to be well-maintained and designed, making for a comfortable stay in Istanbul.
Beds
The beds at Divan Istanbul have received high praise from guests with many describing them as comfortable, great bedding and excellent. Reviews also noted the comfortable rooms and solid beds, which had been recently changed. While some reviews mentioned street noise as a potential issue, the overall consensus was that the beds were super comfy and a highlight of the hotel experience. One review did mention an issue with unpleasant smelling pillows, but this was not a common concern. Overall, guests looking for a comfortable night's sleep in Istanbul should consider Divan Istanbul for their stay.
Cleanliness
Divan Istanbul is a highly rated hotel with excellent cleanliness and luxury facilities. Guests praise the hotel's central location, in direct proximity to Taksim Square and its easy access to transportation links like the bus to and from the airport. The room cleaning service, including the excellent work of staff member Haki Oguz, receives special mention. Guests appreciate the friendly and courteous treatment they receive from the staff. While some comments suggest that consistency and proper training of cleaning staff could be improved, overall guests have a positive experience with the cleanliness of the hotel and its facilities.
Staff
The Divan Istanbul hotel is praised for its exceptional staff who are friendly, helpful and professional. Many guests mentioned specific staff members by name, such as Esra, Gurbet, Haki Oguz, Aleyna, Derya and Nisa who provided amazing service during their stay. The hotel manager, Mr. Sinan, is also commended for his helpfulness and cheerfulness. Guests appreciate the helpfulness of the reception team and have given special thanks to people like Ismail and Mr. Erhan Çemen, the head concierge. The staff's attentiveness to the guests' needs is reflected in the high level of room cleaning, upgraded rooms and early check-in offered. Guests found the property's location unbeatable and central to Taksim. While some guests found the reception procedures slow and pointed out certain staff members who were not attentive, others had nothing but positive things to say about the Divan Istanbul's staff. Whether it was the security, bellman, housekeeping or concierge, the staff makes the hotel shine.
Wi-Fi
Divan Istanbul is a great choice for travelers who need reliable and fast wifi connectivity. The hotel provides complimentary high-speed and stable wifi to guests which received amazing reviews from previous guests. The wifi signal is strong throughout the property, ensuring an uninterrupted browsing experience. The hotel offers a great value for money for those who want to stay connected while enjoying their stay. However, some guests reported that the 'free' wifi was less than average. Overall, Divan Istanbul is an ideal hotel for digital nomads or travelers who need to stay connected during their trip.
Spa
The spa facilities at Divan Istanbul have been receiving glowing reviews from satisfied guests who found it to be very relaxing. They particularly enjoyed the hamman, swimming pool and massages offered on-site. The spa's Japanese restaurant was also a standout for many visitors. Guests who experienced the spa had nothing but great things to say, describing it as excellent, amazing, sensational and comfortable. Some were even surprised to find separate areas for men and women. The spa, combined with the great restaurant and delicious breakfast, made for an overall fantastic stay at Divan Istanbul.
Family
Divan Istanbul is an excellent choice for families with children looking for a comfortable stay in Istanbul. The hotel offers activities for kids without compromising on luxury. The rooms are spacious and ideal for families with connecting doors, multiple bathrooms and separate entrances. Guests have highlighted the hotel's family-oriented atmosphere and its suitability for kids. The reception and dining areas are also noteworthy for the quality of service they provide. Overall, Divan Istanbul is an excellent choice for families visiting Istanbul.
Nightlife
The Divan Istanbul hotel is located in a vibrant area where Istanbul's nightlife never sleeps. Guests reported a good place to be for those who love going out and exploring. While some mentioned the nearby nightclub being too loud, others had no complaints. Some guests suggest the hotel could benefit from providing free transportation to other touristic locations, like other hotels do. The area has plenty of entertainment options, such as restaurants and bars. The only negatives mentioned were the need for clarification on certain things and the lack of lighting in some areas at night.
5 Star
Divan Istanbul is a luxurious five-star hotel with exceptional service and facilities. The location is unbeatable according to guests and the experience is top-notch. The hotel is highly recommended and lives up to its five-star rating, delivering an excellent guest experience. The staff provides five-star service, making guests feel pampered and taken care of throughout their stay. Although some guests mentioned the rooms needing refurbishment, the majority of the reviews were overwhelmingly positive with guests touting Divan Istanbul as a number one choice for luxury accommodations.
Luxury
Divan Istanbul is a truly luxurious 5-star hotel that provides guests with an exceptional experience. The hotel is located in the heart of Istanbul, offering an unbeatable location. The hotel's staff is professional, friendly and provides excellent service. The hotel is known for its cleanliness and attention to detail and guests feel pampered and indulged during their stay. The rooms are spacious, comfortable and delicate, providing guests with a relaxing and upscale environment. All in all, Divan Istanbul is a beautiful, luxurious and well-maintained hotel that provides guests with a memorable and enjoyable stay.
Romantic
If you're searching for a romantic retreat in Istanbul, look no further than the Divan Istanbul. The hotel has received numerous guest reviews citing its romantic atmosphere and amenities. Celebrations of special occasions, such as birthdays, are made even more memorable by the hotel staff, who are known to present guests with thoughtful gestures like birthday cakes. Couples seeking a romantic escape will appreciate the intimate ambiance of the hotel, which offers a peaceful getaway from the bustling city streets. With so many positive reviews raving about its romantic atmosphere, the Divan Istanbul is definitely worth considering for your next romantic getaway.
Yes, Divan Istanbul has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Divan Istanbul.
No, Divan Istanbul doesn't allow dogs.
Yes, parking facilities are available at Divan Istanbul.