Dedeman Bostanci Istanbul Hotel & Convention Center
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Summary of reviewsDedeman Bostanci Istanbul Hotel & Convention Center is a well-regarded destination with a host of amenities catering primarily to business travelers. Located in an industrial area on the Asian side of Istanbul, the hotel offers convenient access to Bostanci Metro Station, Sabiha Gökcen Airport and the E5 highway. This makes it particularly advantageous for professionals visiting the area, though its distance from central Istanbul and lack of nearby leisure attractions might deter tourists seeking vibrant local culture.
The hotel receives high praise for its breakfast offerings, widely described as diverse, rich and high-quality. Most guests rate the breakfast experience positively, enjoying the extensive buffet and clean, elegant dining area. Some minor criticisms include occasional limited variety and extra charges for certain items like Turkish coffee, but overall, breakfast is a highlight.
Dining experiences at the hotel's rooftop restaurant are applauded for both the quality of the food and the breathtaking views, especially at night. Large portions, delicious dishes and a pleasant ambiance make it a popular choice, although room service occasionally falls short with slow delivery and higher prices. The half-board option is considered good value despite some noted menu limitations.
Guestrooms are generally spacious, comfortable and well-equipped with many enjoying beautiful sea views. However, the hotel shows some signs of aging with worn-out furniture and occasional maintenance issues such as stained carpets and outdated equipment. Cleanliness feedback is mixed with some rooms praised for their upkeep while others reported dust, stains and other cleanliness issues.
Staff at Dedeman Bostanci are consistently commended for their friendliness, professionalism and helpfulness, greatly contributing to a positive guest experience. Specific staff members like Deniz and Orhan receive special mentions for their exceptional service.
Wi-Fi is an area where guest experiences vary with some finding it adequate for basic tasks while others suggest it falls short of expectations for a 5-star hotel.
The spa and gym facilities garner generally positive reviews with many guests enjoying the relaxing amenities and praising the attentive spa staff. Some guests, however, have noted the spa to be overrated or in need of better maintenance.
The hotel's swimming pool is consistently praised for its cleanliness and inviting atmosphere, although some find the requirement to wear swim caps inconvenient and limited operating hours are a minor drawback.
Parking options are varied with some guests appreciating the secure underground parking and valet service, while others find the fees expensive and valet service inconsistent.
The hotel is family-friendly, providing amenities like baby cots and generally creating a pleasant atmosphere for families, despite some minor safety concerns.
In summary, Dedeman Bostanci Istanbul Hotel & Convention Center is a solid choice for business travelers or those needing quick airport access, offering high-quality breakfast, comfortable rooms and excellent staff service. Guests seeking central Istanbul attractions or vibrant local culture might need to plan accordingly due to the hotel's more industrial and remote location.
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The hotel receives high praise for its breakfast offerings, widely described as diverse, rich and high-quality. Most guests rate the breakfast experience positively, enjoying the extensive buffet and clean, elegant dining area. Some minor criticisms include occasional limited variety and extra charges for certain items like Turkish coffee, but overall, breakfast is a highlight.
Dining experiences at the hotel's rooftop restaurant are applauded for both the quality of the food and the breathtaking views, especially at night. Large portions, delicious dishes and a pleasant ambiance make it a popular choice, although room service occasionally falls short with slow delivery and higher prices. The half-board option is considered good value despite some noted menu limitations.
Guestrooms are generally spacious, comfortable and well-equipped with many enjoying beautiful sea views. However, the hotel shows some signs of aging with worn-out furniture and occasional maintenance issues such as stained carpets and outdated equipment. Cleanliness feedback is mixed with some rooms praised for their upkeep while others reported dust, stains and other cleanliness issues.
Staff at Dedeman Bostanci are consistently commended for their friendliness, professionalism and helpfulness, greatly contributing to a positive guest experience. Specific staff members like Deniz and Orhan receive special mentions for their exceptional service.
Wi-Fi is an area where guest experiences vary with some finding it adequate for basic tasks while others suggest it falls short of expectations for a 5-star hotel.
The spa and gym facilities garner generally positive reviews with many guests enjoying the relaxing amenities and praising the attentive spa staff. Some guests, however, have noted the spa to be overrated or in need of better maintenance.
The hotel's swimming pool is consistently praised for its cleanliness and inviting atmosphere, although some find the requirement to wear swim caps inconvenient and limited operating hours are a minor drawback.
Parking options are varied with some guests appreciating the secure underground parking and valet service, while others find the fees expensive and valet service inconsistent.
The hotel is family-friendly, providing amenities like baby cots and generally creating a pleasant atmosphere for families, despite some minor safety concerns.
In summary, Dedeman Bostanci Istanbul Hotel & Convention Center is a solid choice for business travelers or those needing quick airport access, offering high-quality breakfast, comfortable rooms and excellent staff service. Guests seeking central Istanbul attractions or vibrant local culture might need to plan accordingly due to the hotel's more industrial and remote location.
Hotel Taking Steps Towards Sustainability
This hotel received the Green Star Certificate in 2015, demonstrating its commitment to sustainable practices and environmental responsibility. It also complies with the Turkish Sustainable Tourism Standard.
Hotel with Parking
Located in Bostanci on the Asian side, this hotel offers parking and extensive convention facilities. It caters to business travelers with its comprehensive services and amenities.
EV charging stations
Hotel with EV Charging Stations
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Indoor Pool
About Dedeman Bostanci Istanbul Hotel & Convention Center
License: 15547
Guest Reviews
Location
While the hotel’s proximity to the E5 highway ensures connectivity, it also means it's surrounded by car showrooms, garages and limited amenities, which may not appeal to leisure travelers seeking vibrant local culture or tourist attractions. The area lacks shops, cafes and restaurants, making it somewhat isolated and not ideal for exploring Istanbul’s more iconic districts.
Those looking to visit popular sites like Taksim, Sultanahmet or Nisantasi will find the location far and may need to rely on taxis or public transportation, which can take up to an hour or more. However, the peacefulness and detachment from the bustling city center may be appreciated by guests desiring a quieter stay away from the crowds.
In summary, Dedeman Bostanci's location is advantageous for business travelers and those needing quick airport access, but less ideal for tourism-focused visitors. Its industrial surroundings and distance from central Istanbul may necessitate extra planning for guests wanting to explore the city’s main attractions.
Breakfast
The breakfast area's ambiance and the staff's service also get commendations. The breakfast room is described as well-maintained, clean and elegant with the option to dine outdoors, adding to the pleasant experience. Despite the overall positive outlook, a few reviews mention that the breakfast was just reasonable or regular with limited and repetitive choices on some days. Additionally, there are a few complaints about extra charges for items like Turkish coffee and occasional mentions of low quality or poor variety.
In essence, while most guests find the breakfast to be a delightful and varied experience, there are occasional mentions of specific areas needing improvement.
Dinner
On the downside, some guests have found room service to be slow with waits often exceeding an hour. Certain meals were described as overpriced with insufficient food options and a menu that could be difficult to navigate. A few reviews pointed out that while the food quality was generally good, it didn’t always justify the expense. Additionally, the availability and timeliness of dinner options varied with some expressing disappointment over the limited choices and occasional closures.
For those opting for the half-board, it is considered worthwhile with good value meals. The top floor restaurant particularly stands out for its delicious offerings, making it a favored dining spot despite some criticism regarding pricing. Overall, dining at the Dedeman Bostanci offers standout experiences, primarily tied to its rooftop settings, though with room for improvement in service speed and menu variety.
Rooms
Comfort levels are high with several comments about the rooms being comfortable and clean. Spaciousness is a recurrent positive highlight, particularly in executive rooms. The room service also receives accolades, being noted as perfect by some guests.
However, the hotel shows signs of aging with multiple mentions of worn-out furniture and outdated equipment. Some guests experienced issues with cleanliness, finding stained carpets and dusty areas. Problems such as clogged bathtubs, bad smells, cigarette burns, small hairs in the bed and bathroom and occasional cockroaches point to areas needing improvement. Insulation and climate control in rooms received mixed reviews; some found the rooms to be noisy or too cold due to malfunctioning AC systems.
Despite these challenges, the well-soundproofed rooms and good views seem to leave a lasting positive impression. The hotel's facilities, like the spa and pools and the executive lounge access for certain room packages also enhance the stay experience.
For travelers considering a stay, the larger, well-maintained rooms with picturesque views and comfort can offer a pleasant stay. However, it is advisable to manage expectations regarding the hotel's upkeep and potential minor inconveniences with room amenities.
Beds
However, not all reviews are glowing. A few guests found the beds to be hard or uncomfortable and some reported serious concerns like bed bugs and stains on pillows. Additionally, certain guests pointed out minor issues such as damaged or strange bedding and an extra bed not meeting comfort expectations. Overall, while the beds broadly earn praise for their comfort and size, occasional issues might affect some visitors' experiences.
Cleanliness
However, there are numerous concerns about cleanliness in various parts of the hotel. Some guests found the rooms to be dusty and dirty with reports of stains on the furniture, carpets and bedding. The bathrooms particularly were often noted as needing renovation and were sometimes reported as dirty. Additionally, issues such as unpleasant smells, cigarette burns and cockroaches were mentioned. Some guests experienced problems with the air conditioning and cooling systems and the breakfast room also received negative comments regarding its cleanliness. The cleanliness of the spa area was pointed out for improvement as well.
Overall, while some guests had satisfactory stays with clean and comfortable conditions, others experienced significant cleanliness issues, pointing to inconsistency in the hotel’s housekeeping standards.
Staff
Wi-Fi
Spa
However, there are several notable criticisms. Some guests feel that the spa is overrated and excessively expensive with occasional mentions of the area being dirty or poorly maintained. Issues such as a broken sauna and insufficient communication about spa hours are also highlighted. Despite these concerns, the overall impression is that the spa and wellness facilities offer a pleasant and relaxing experience with attentive staff enhancing the visit.
Gym
Pool
However, there are some noted downsides, such as the requirement to wear a swim cap, which can be inconvenient as the caps are sometimes unavailable and may need to be purchased. Furthermore, some reviews point out that the pool's operating hours are limited, closing early in the evening. Additionally, there have been occasional closures for restoration, impacting access at times.
Overall, despite a few minor inconveniences, the pool area of the Dedeman Bostanci earns high marks for its cleanliness and the quality of amenities provided to guests.
Parking
Family
5 Star
Business
Yes, Dedeman Bostanci Istanbul Hotel & Convention Center has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Dedeman Bostanci Istanbul Hotel & Convention Center.
Yes, Dedeman Bostanci Istanbul Hotel & Convention Center welcomes dogs.
Yes, parking facilities are available at Dedeman Bostanci Istanbul Hotel & Convention Center.
Yes, Dedeman Bostanci Istanbul Hotel & Convention Center has a gym.
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