Aspen Hotel & SPA Istanbul Old City

Istanbul 41.00849600, 28.95468800 , Aksaray Cad. No:25 Laleli (Show on Map)
8.8
Excellent


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Summary of reviewsAspen Hotel & SPA Istanbul Old City is highly praised for its exceptional location, making it an ideal choice for tourists eager to explore the vibrant city. The hotel is centrally positioned within walking distance of key sights such as the Grand Bazaar and features excellent access to various transportation links. Guests appreciate the hotel's cozy neighborhood vibe, its proximity to shopping streets, restaurants and tour offices and the convenience of direct bus connections to the airport.

The rooms are noted for their cleanliness and functionality, featuring modern amenities and good Wi-Fi, though some guests felt the rooms were quite small. The helpful and friendly staff, often highlighted by name, significantly enhance the guest experience, ensuring a pleasant stay. While the air conditioning system and soundproofing have received mixed feedback, the overall room quality is generally well-regarded.

Breakfast at the hotel receives mixed reviews with many guests praising the variety and quality of the offerings and the attentive restaurant staff. However, some guests found the breakfast to be lacking in variety with issues such as cold dishes and scarcity of fresh produce noted.

Cleanliness across the hotel is frequently commended with daily room service and consistent upkeep contributing to its immaculate condition. Minor cleanliness issues have been reported but are not widespread.

The hotel's spa services, although professional and well-regarded, come with additional costs that some guests find excessive. The quality of spa treatments is praised, but the pool's temperature and limited hours detract from the overall relaxing experience.

Wi-Fi connectivity varies with some guests experiencing strong connections while others faced significant issues.

Overall, Aspen Hotel & SPA Istanbul Old City is recommended for its prime location, hospitable service, cleanliness and comfortable accommodations, making it a suitable choice for travelers looking to immerse themselves in the heart of Istanbul.
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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Indoor Pool  


Business Hotel

Accessible Hotel

Small Hotel

4-Star Hotel

Hotel with Indoor Pool

Room Types
Double Room This rooms offers street views.

Triple Room This rooms offers views of sea and street.

Budget Double or Twin Room Air-conditioned room with a satellite TV and minibar.

Superior Double or Twin Room Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned twin/double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.

About Aspen Hotel & SPA Istanbul Old City
License: 11452
Guest Reviews
8.8
Excellent
Location
Aspen Hotel & SPA Istanbul Old City benefits from an absolutely fantastic location, making it an ideal choice for visitors eager to explore the city's vibrant atmosphere. Positioned centrally, the hotel is within walking distance to key sights including the Grand Bazaar and the old center, making it a prime choice for tourists. The proximity to metro, tram and bus stations ensures that transportation around the city is convenient and efficient.

Guests appreciate the hotel's close vicinity to shopping streets, restaurants and tour offices, which adds to its charm. The location also features a cozy neighborhood vibe, making it both a convenient and pleasant area to stay. The ease of access to various transport links, including a direct bus connection to the airport, further highlights the hotel's prime position.

The hotel itself is noted for its cleanliness and comfortable rooms with modern amenities and good Wi-Fi. Friendly and helpful staff are frequently mentioned, enhancing the overall guest experience. The complimentary pool and jacuzzi on the ground floor add a pleasant touch to the stay.

Overall, Aspen Hotel & SPA boasts a perfect location for travelers looking to immerse themselves in the heart of Istanbul while enjoying the comforts of a well-maintained and centrally located accommodation.

Breakfast
The breakfast experience at Aspen Hotel & SPA Istanbul Old City garners mixed reviews from guests with opinions spanning from highly positive to notably critical. On the bright side, several reviewers commend the breakfast for its wide selection, good quality and delicious offerings. Terms like excellent, very good, awesome and plentiful are recurrent, reflecting satisfaction with the meal. Additionally, the restaurant staff receive praise for their friendliness and attentiveness, often contributing to a pleasant dining atmosphere.

However, not all reviews are glowing. Some guests describe the breakfast as ordinary, mediocre or even poor with criticisms of limited variety and lack of fresh, high-quality products. A few mention specific issues, such as cold dishes, moldy food and a scarcity of fruits. For those seeking more international breakfast options, the heavily Turkish menu might not meet their expectations. Specific complaints also highlight a lack of child-friendly options and the need for better labeling of foods.

Overall, while many appreciate the effort and selection provided, others feel there is room for improvement in quality, variety and presentation.

Rooms
The rooms at Aspen Hotel & SPA Istanbul Old City are generally praised for their cleanliness and functionality. Many guests note that the rooms, while modern and featuring renovated facilities, tend to be quite small. This size issue seems to be balanced by the fact that the rooms are cleaned daily and equipped with all necessary amenities.

Travelers appreciate the strategic location of the hotel and the friendly, welcoming staff who are always ready to assist. The bathrooms, similar to the rooms, are kept very clean with functional showers. However, some guests have mentioned discomfort due to short mattresses and less-than-ideal pillows.

Soundproofing appears to be a minor issue, particularly for rooms facing the street. Meanwhile, the air conditioning system is centrally controlled, which has led to some dissatisfaction, especially during warmer nights. Despite these issues, the overall consensus is that Aspen Hotel provides a comfortable, clean and convenient stay for those exploring the city.

Cleanliness
Aspen Hotel & SPA Istanbul Old City has garnered generally positive reviews regarding its cleanliness. Guests frequently highlight the hotel's immaculate condition, noting that the rooms and public areas are kept very clean. The hotel appears to have been recently renovated, contributing to its fresh and modern look. Many guests appreciate the welcoming and friendly staff, who contribute to a pleasant stay.

Daily room service is a common mention with towel changes and consistent upkeep of cleanliness being the norm. The hotel’s central location is another plus, making it easily accessible and convenient for travelers.

Despite the predominantly positive feedback, some guests have noted occasional lapses in cleaning standards, including missed cleanings on certain days and issues such as dirty fridges or remnants from previous occupants. There are a few isolated complaints about specific issues like a slight cigarette smell in the rooms, problematic showers and safety concerns with wet floors.

Overall, Aspen Hotel & SPA Istanbul Old City is well-regarded for its cleanliness with the majority of guests recommending it for its tidy rooms and hospitable service.

Staff
Aspen Hotel & SPA Istanbul Old City boasts an exceptional team of staff, garnering high praise from guests for their friendliness, helpfulness and competence. Notable mentions include Huseyin and Turan at reception and Mr. Yusuf, who all added a great deal to the guests' experiences with their attentiveness and professionalism. Reviews consistently describe the staff as very nice, polite and accommodating, often going out of their way to assist with various needs. The hotel manager has also been highlighted as particularly kind. In addition to their friendly demeanor, the staff's proficiency in languages, including Russian, is appreciated, especially by guests who are not fluent in English or Turkish. The excellent service provided by the team significantly enhances the overall ambiance and quality of the hotel, making it a memorable and positive stay for all visitors.

Wi-Fi
The wifi experience at Aspen Hotel & SPA Istanbul Old City appears to be mixed. Some guests found the Wi-Fi to be very good, noting a satisfactory connection. However, others experienced weak or slow signals, particularly in certain rooms. A few reviews mentioned significant issues, including no WiFi during the entire stay, which was particularly frustrating for some travelers. Despite these inconsistencies, there are positive remarks about good Wi-Fi connection for several guests. Overall, the Wi-Fi quality seems to vary depending on the specific room and individual experiences.

Spa
Aspen Hotel & SPA Istanbul Old City offers a spa experience that garners mixed reviews. Guests praise the establishment for its top-notch spa amenities and commend the professionalism of the hammam staff. The spa's facilities such as the pool and sauna come highly recommended, albeit with some caveats. Visitors should note that the spa services are not included in the room rate and often come with additional costs that some find excessive, especially given the limited offerings.

Despite the quality of the spa treatments, the pool's temperature often falls short of guest expectations. It tends to be too cold until later in the evening, which detracts from the overall relaxing experience. Additionally, the spa appears much grander in promotional pictures than in reality, leading to occasional disappointment.

For those willing to invest in the spa experience, the service is generally good, although the pricing may not align with the amenities available. Overall, while the spa has its merits, potential visitors should be aware of the extra expenses and manage their expectations accordingly.

Pool
The pool at Aspen Hotel & SPA Istanbul Old City has received mixed feedback from guests. On the positive side, several guests complimented the swimming pool, describing it as very nice and conveniently located close to all attractions. However, there were some notable downsides. Multiple reviews mentioned that the pool was very cold, making it uncomfortable for swimming. The pool's location in the basement added to a dark and less comfortable atmosphere for some guests. Additionally, the pool had limited operational hours, only open for free use between 12 PM and 6 PM and required an additional fee for usage from 6 PM to 10 PM. Some also noted that the pool appeared smaller than in the pictures and the indoor pool and jacuzzi also suffered from cold temperatures. Limited services and high costs for amenities like the sauna and massages were other concerns highlighted by visitors.


Yes, Aspen Hotel & SPA Istanbul Old City has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Aspen Hotel & SPA Istanbul Old City.

No, Aspen Hotel & SPA Istanbul Old City doesn't allow dogs.

No, parking facilities aren't available at Aspen Hotel & SPA Istanbul Old City.

No, Aspen Hotel & SPA Istanbul Old City doesn't have a gym.

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