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4 Star
Situated in San Agustín, this hotel offers both cabins and glamping options. It provides a unique experience with beautiful views and comfortable accommodations.
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4 Star
Honeymoon
Family
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Summary of reviews
Ceiba by Masaya Collection is a prime retreat for nature lovers and tranquility seekers, nestled on the outskirts of San Agustin amidst lush tropical gardens. Guests are consistently captivated by the breathtaking views of the Magdalena Valley and surrounding mountains, which are a highlight of the rooms and common areas. The hotel's architecture seamlessly blends with the natural landscape, creating a harmonious and serene environment.
The breakfast experience is highly regarded, featuring delicious regional specialties, fresh fruit and freshly prepared juices. The picturesque dining area enhances the morning meal, starting guests' days on a delightful note. Although some suggest a buffet option and more dairy-free choices, the overall breakfast experience is positive.
Dinner at the hotel is also well received with guests praising the varied menu and flavorful dishes. Highlights include the homemade deditos de pollo and exceptional salmon. The ambiance, enhanced by live music on certain nights, makes for romantic and memorable dining experiences despite occasional slow service and limited options.
The rooms at Ceiba by Masaya Collection are spacious, clean and tastefully decorated, boasting amenities like hot tubs and hammocks that enhance the guests' stay. Stunning views of the Magdalena River Valley from many rooms add to the appeal. Despite minor issues such as occasional musty smells and noise from adjoining rooms, the overall comfort and beauty of the accommodations stand out.
The hotel is noted for its impeccable cleanliness with modern, well-maintained facilities that add to the tranquil atmosphere. The attentive and friendly staff receive high praise for their exemplary service, making guests feel welcome and well cared for. Specific staff members, such as receptionist Natalia and managers Sebastien and Marie, are frequently mentioned for their exceptional customer service.
While WiFi connectivity in common areas is strong and reliable, the signal in rooms can be inconsistent. The parking options, including valet service, are appreciated though some guests note the distance between the parking area and rooms.
The beds at Ceiba by Masaya Collection are highly commended for their comfort, contributing to restful stays. The hotel also offers excellent yoga activities with stunning views over the Magdalena River Canyon and provides great massages, enhancing its appeal as a wellness retreat.
Overall, Ceiba by Masaya Collection combines luxury, comfort and natural beauty, offering a remarkable experience that exceeds expectations. The meticulous attention to detail, serene setting and exceptional service make it a standout destination for a peaceful and picturesque getaway.
The breakfast experience is highly regarded, featuring delicious regional specialties, fresh fruit and freshly prepared juices. The picturesque dining area enhances the morning meal, starting guests' days on a delightful note. Although some suggest a buffet option and more dairy-free choices, the overall breakfast experience is positive.
Dinner at the hotel is also well received with guests praising the varied menu and flavorful dishes. Highlights include the homemade deditos de pollo and exceptional salmon. The ambiance, enhanced by live music on certain nights, makes for romantic and memorable dining experiences despite occasional slow service and limited options.
The rooms at Ceiba by Masaya Collection are spacious, clean and tastefully decorated, boasting amenities like hot tubs and hammocks that enhance the guests' stay. Stunning views of the Magdalena River Valley from many rooms add to the appeal. Despite minor issues such as occasional musty smells and noise from adjoining rooms, the overall comfort and beauty of the accommodations stand out.
The hotel is noted for its impeccable cleanliness with modern, well-maintained facilities that add to the tranquil atmosphere. The attentive and friendly staff receive high praise for their exemplary service, making guests feel welcome and well cared for. Specific staff members, such as receptionist Natalia and managers Sebastien and Marie, are frequently mentioned for their exceptional customer service.
While WiFi connectivity in common areas is strong and reliable, the signal in rooms can be inconsistent. The parking options, including valet service, are appreciated though some guests note the distance between the parking area and rooms.
The beds at Ceiba by Masaya Collection are highly commended for their comfort, contributing to restful stays. The hotel also offers excellent yoga activities with stunning views over the Magdalena River Canyon and provides great massages, enhancing its appeal as a wellness retreat.
Overall, Ceiba by Masaya Collection combines luxury, comfort and natural beauty, offering a remarkable experience that exceeds expectations. The meticulous attention to detail, serene setting and exceptional service make it a standout destination for a peaceful and picturesque getaway.
Categories
4 Star
Sustainability Journey
Dog Friendly
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Categories
4 Star
Sustainability Journey
Dog Friendly
$
Info
Categories
4 Star
Dog Friendly
Parking
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