Islamabad33.71047900,
73.05967800,
Block 111 West A.k, Fazl-ul-haq Rd, G-7/2 Blue Area, Islamabad(Show on Map)
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Summary of reviewsShelton's Ambassador in Islamabad has received a wealth of positive reviews across various categories, affirming its status as a favored choice among visitors.
The hotel's location in the Blue Area is frequently lauded for its convenience, offering easy access to key attractions, embassies and popular sites like Centaurus Mall and Faisal Mosque. Guests appreciate the proximity to amenities including restaurants, banks, shopping centers and currency exchange facilities. The nearby metro bus station provides excellent transport links and the pleasant ambiance of the surrounding area with numerous eateries and markets further enhances the stay. The central positioning on a main road also facilitates quick access to government offices and tourist spots with the courteous staff and clean, comfortable accommodations adding to the positive location experience.
The breakfast experience, despite some calls for improvement, mainly receives praise for its delicious and varied selection of traditional Pakistani specialties and continental items. Many guests find the breakfast to be good, sufficient and cost-effective with the buffet style and room service options earning additional commendation. While some suggestions for more diverse international options and improvements in food temperature are noted, the breakfast generally meets expectations and is appreciated by many patrons.
Dinner service at Shelton's Ambassador garners favorable reviews, particularly highlighting the quality, freshness and good value of the meals. Specific dishes like chicken chowmein and chicken chilli dry receive positive mentions. The nearby availability of stores, bakeries and fast food options adds convenience to the dining experience. Despite a few critiques regarding unappetizing meals and in-room service quality, the majority of feedback underscores satisfactory service and enjoyable food for lunch and dinner.
The accommodations at Shelton's Ambassador are highly rated with guests repeatedly praising the cleanliness, spaciousness and aesthetic appeal of the rooms. Many describe the rooms as large, comfortable and well-decorated with features like air conditioning and modern furnishings enhancing the experience. Some rooms even have balconies or terraces, adding to their charm. While minor issues like occasional peeling wallpaper and the need for modernization are noted, they do not significantly detract from the overall positive feedback. Room service and additional amenities like refrigerators are appreciated, although soundproofing and some updates could further enhance guest satisfaction.
Cleanliness is another strong suit for the hotel with guests consistently remarking on the high standards of cleanliness in both rooms and common areas. Housekeeping is noted as efficient and the overall clean and comfortable environment contributes to a positive stay. Minor issues like dirty sheets and corridor cleanliness are mentioned but are overshadowed by the general satisfaction with the hotel's cleanliness.
The staff receives widespread praise for their friendliness, helpfulness and professionalism. Staff members like Mr. Zohaib and Mr. Tanveer are specifically mentioned for their excellent service and accommodating behavior. Overall, the staff's polite, respectful demeanor and prompt, efficient service significantly enhance the guest experience, creating a welcoming and hospitable atmosphere.
WiFi experiences at Shelton's Ambassador are mixed with many guests reporting fast and reliable connectivity, which is a great benefit for travelers. However, some inconsistencies in connection stability and speed, particularly in rooms, suggest the need for improvements to ensure a consistently positive experience. Despite these issues, the provision of free WiFi remains a valuable feature.
For families, Shelton's Ambassador is highly recommended with spacious and comfortable family rooms and a helpful, friendly staff who cater to the needs of all members, ensuring a pleasant stay. The location also adds to the convenience, making it suitable for short or extended stays. Positive feedback from families reinforces its reputation as an excellent family-oriented hotel.
The beds at Shelton's Ambassador receive mostly positive feedback for their comfort with many guests noting the clean, cozy and spacious beds contributing to a restful sleep. However, occasional concerns about the condition of bedding and rare instances of bedbugs are noted. Despite these issues, the overall consensus is that the beds provide a comfortable sleeping experience for most guests.
In summary, Shelton's Ambassador excels in location, cleanliness, staff hospitality and family accommodations, making it a highly recommended choice for travelers visiting Islamabad. While there are some areas for improvement, particularly in breakfast variety, WiFi stability and occasional room updates, the overall guest experience remains overwhelmingly positive. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes pets and is known for offering a comfortable stay. It is a 4-star hotel that provides proximity to natural sights like Japanese Children Park Islamabad and the public F9 Recreational Park.
4-Star Hotel
Shelton's Ambassador, located in the Blue Area, is known for its reliable service and convenient location. It offers a comfortable stay with essential amenities and is well-regarded by guests.
Family Friendly Hotel
Room Types
Queen RoomThe spacious double room offers air conditioning, a minibar, a terrace with city views as well as a private bathroom boasting a shower. The unit has 1 bed.
Family Room with BalconyThe spacious family room features air conditioning, a minibar, a terrace with city views as well as a private bathroom boasting a shower. The unit has 2 beds.
King Room with BalconyThe spacious double room provides air conditioning, a minibar, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Queen Room with Two Queen BedsThe spacious quadruple room provides air conditioning, a minibar, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Superior Twin RoomThe spacious twin room offers air conditioning, a minibar, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Guest Reviews
Location
Shelton's Ambassador boasts a prime location in the heart of Islamabad, situated in the Blue Area, offering excellent access to key attractions, embassies and popular sites like Centaurus Mall and Faisal Mosque. Guests frequently commend the hotel's proximity to various amenities such as restaurants, banks, shopping centers and currency exchange facilities. The central location makes it easy to explore the city with most places being just a short distance away. The nearby metro bus station ensures convenient local transport and the surrounding area offers a beautiful atmosphere with numerous eateries and markets within walking distance. Visitors particularly appreciate the hotel's positioning on a main road, providing straightforward access to government offices and tourist spots. The attentive and courteous staff, along with the hotel's clean and comfortable accommodations, further enhance the overall experience.
Breakfast
The breakfast experience at Shelton's Ambassador garners mixed reviews from its guests. Many praise it for being good, very sufficient, cost-effective and with a particularly commendable selection of traditional Pakistani specialties such as halwa puri and chana. Others highlight the breakfasts as consistently delicious, adequate, tasty and varied, appreciating its blend of local and continental items.
However, the breakfast offerings could benefit from improvements. A number of guests found the variety limited, noting the absence of fresh fruits, juices and other international options that would cater to European tastes. Some mentioned that the breakfast temperature was not always ideal with several instances of cold food. The recurring suggestion for more diverse menus is evident with indications that adding items like cheese, yogurt, salads and more hot dishes would enhance the overall experience.
Despite these critiques, the buffet style and room service options do receive positive feedback with many patrons enjoying the convenience and the efforts of the attentive and efficient staff. Overall, while there is room for improvement, especially in variety and international appeal, the breakfast at Shelton's Ambassador generally manages to meet the expectations of many guests.
Dinner
Dinner at Shelton's Ambassador has generally received favorable reviews. Guests have praised the food's quality, noting it was well-prepared, fresh and offered excellent value for the price. Chicken chowmein and chicken chilli dry were specifically mentioned for their good taste. The hotel also offers the convenience of nearby stores, bakeries and fast food options, adding to the positive dining experience. However, there were a few negative remarks about the dinner, including issues with unappetizing meals and poor quality in-room service. Despite these criticisms, the majority of the feedback highlights satisfactory service and enjoyable food for lunch and dinner.
Rooms
Shelton's Ambassador offers a solid experience when it comes to its accommodation. Guests frequently highlight the cleanliness of the rooms, which are meticulously maintained and neatly decorated. The hotel provides spacious rooms with many reviewers appreciating their large size and comfort. Several visitors found the rooms exceptionally large, surpassing their expectations. The spaciousness is a recurring theme with plenty of space for families or couples to relax comfortably.
The rooms are described as well-decorated and aesthetically pleasing, contributing to a comfortable and inviting atmosphere. Air conditioning and modern furnishings enhance the overall experience with some rooms even featuring a balcony or terrace, adding to their appeal.
While there are some minor issues noted, such as occasional peeling wallpaper, damaged bed springs and an ongoing need for refurbishment in certain areas, these do not overshadow the generally positive feedback. Some guests mentioned that pictures of rooms online could be somewhat misleading in terms of space, but overall, they found the accommodations satisfactory.
Room service and additional amenities, such as a refrigerator, were appreciated, enhancing the convenience of the stay. However, a few reviews did mention that the rooms are not soundproof and that the building could benefit from some modern updates.
In summary, Shelton's Ambassador offers clean, spacious and comfortable rooms with attractive interiors that cater well to families and individual travelers alike. Despite minor improvements that could be made, the overall room experience receives high marks from guests.
Beds
Shelton's Ambassador seems to have garnered mixed feedback when it comes to its beds, though overwhelmingly positive sentiments dominate. Many guests have described the beds as extremely comfortable, soft and cozy, contributing to a restful night's sleep. The hotel also offers king-sized and double beds, providing ample space and comfort for its guests.
Cleanliness is another aspect highlighted in the reviews with several mentions of clean bedsheets and a generally clean environment. However, there are occasional concerns noted about the condition of the bedding, including poor bed sheets and in some cases, cleanliness issues that detract from the overall experience. One notable downside mentioned is the rare occurrence of bedbugs, which significantly impacted the guests' ability to sleep comfortably.
Despite these few negatives, the general consensus remains that the beds at Shelton's Ambassador provide a comfortable and pleasant sleeping experience for most guests.
Cleanliness
Shelton's Ambassador has received significant praise for its cleanliness from numerous guests. Reviewers frequently mentioned that the rooms were consistently clean, neat and well-maintained. Many highlighted the cleanliness of both the rooms and the overall hotel facilities. Specific aspects like the spaciousness and style of the rooms were also appreciated, along with the comfort provided by clean and comfortable rooms and beds.
The hotel's cleanliness standards were compared to those of more expensive hotels, indicating a high level of satisfaction. Housekeeping and room service were noted as satisfactory and on point, contributing to the overall positive impression of cleanliness. Despite some mentions of dirty sheets and the need for improved cleaning in corridors, the feedback indicates that guests found Shelton's Ambassador to be an overall very clean and comfortable place to stay.
Staff
At Shelton's Ambassador, the overall experience with the staff appears to be overwhelmingly positive based on guest reviews. Guests frequently praised the management and staff for their friendliness, helpfulness and professionalism. Key personnel such as Mr. Zohaib and Mr. Tanveer received special mentions for their courteous and accommodating behavior, often going out of their way to assist guests, including organizing transportation or returning lost valuables.
The reception team, including individuals like Patrick and Tanveer, stood out for their excellent communication skills and hospitality. The staff consistently created a welcoming environment, often offering complimentary drinks and full guidance about city navigation and car rentals. Service was noted to be prompt, efficient and attentive with staff members quick to resolve any issues that arose.
Guests highlighted the cooperative nature of the team, describing them as always ready to help and ensuring that needs were met around the clock. Their respectful and polite demeanor, combined with a high degree of professionalism, contributed to an exceptionally positive impression of Shelton's Ambassador. The combination of friendly service and efficient operations left guests feeling well cared for during their stay.
Wi-Fi
Shelton's Ambassador offers a range of WiFi experiences with several guests highlighting fast and excellent internet connectivity as a notable advantage. Many reviews mentioned decent, good and even very good WiFi, which is a significant plus for travelers relying on internet access. However, feedback also pointed out some inconsistencies. Some guests encountered slow or unstable connections with WiFi that kept disconnecting or was unreliable, especially in rooms. There were multiple mentions of WiFi-related issues, suggesting that while Shelton's Ambassador has the potential for fast internet, improvements in stability and consistency are necessary to enhance the overall guest experience. Despite some shortcomings, the presence of free WiFi remains a valuable feature.
Family
Shelton's Ambassador emerges as an excellent choice for families seeking comfortable accommodation. The hotel consistently receives praise for its spacious and comfy family rooms, which perfectly accommodate all members, ensuring everyone feels at home. Guests highlight the helpfulness and friendliness of the staff, particularly in catering to the needs of families, making their stay smooth and enjoyable.
The location is also noted as ideal, adding to the convenience for family stays. Multiple positive mentions about the family-friendly environment suggest that the hotel creates an inviting ambiance for both short and extended stays. Guests frequently recommend the hotel to family and friends, reinforcing its reputation as a fantastic, family-oriented place to stay. Families appreciate the views from their rooms and the overall comfort provided during their stay, making Shelton's Ambassador a top choice for family vacations.
No, Shelton's Ambassador doesn't have any pool.
No, a spa isn't available at Shelton's Ambassador.
Yes, Shelton's Ambassador welcomes dogs.
No, parking facilities aren't available at Shelton's Ambassador.