Playacanela

Isla Canela 37.18338600, -7.34539600 , Avenida De La Morraja, S/n . Isla Canela -punta Del Moral (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsPlayacanela delivers a largely positive experience, characterized by its excellent location, exceptional staff, and family-friendly environment. Situated in an idyllic setting close to both the beach and a bustling marina, it offers guests serene surroundings combined with accessibility to local attractions. The hotel's immediate proximity to the sandy shores is often highlighted as a prime feature, drawing many guests back for a relaxing coastal escape.

The breakfast at Playacanela receives favorable reviews for its variety and quality, providing guests with a satisfying start to their day and offering excellent value for money. The room experience, though mixed, often features spacious accommodations and consistent cleanliness, positively contributing to guest satisfaction. However, certain areas could benefit from improvements, such as updated amenities and more thorough cleaning services in some instances.

The staff is consistently praised for their friendliness and professionalism, enhancing the guest experience with attentive service and a welcoming attitude. The pool area stands out with its spacious design and playful slides, offering relaxation and fun for families, further complemented by convenient bar and restaurant facilities. Although some guests note minor maintenance issues, the pool remains a favored aspect of their stay.

Playacanela shines as a family-oriented destination, with an animation team that keeps children entertained throughout the day, ensuring an enjoyable experience for families. Overall, Playacanela provides a comfortable and lively environment, leaving guests with fond memories of their vacation amidst its vibrant setting.
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Categories
Hotel near Golf Courses
Located in Isla Canela, this hotel provides proximity and access to the nearby Isla Canela Golf Courses (Old Course and Links).

Hotel near The Beach
Situated on the front of the beach in Isla Canela, this hotel is designed to provide families and couples with an entertaining and enjoyable stay focused on beach access.

Family Friendly Hotel
Part of the "Playa" brand, known for beachfront locations with large pool complexes and dedicated kids' entertainment. It is located in Isla Canela, a popular family beach destination.

Hotel with Swimming Pool
This Arabian-style hotel offers colorful rooms with furnished balconies and is set just off the beach. Its outdoor pool area includes water slides. The hotel also has a spa and offers activities and entertainment.

  Indoor Pool    Pool Water Slide    Outdoor Pool  


Hotel with Parking
This beachfront hotel offers private parking with limited capacity, available for a fee. It is a family-friendly hotel with various facilities.

Accessible Hotel
This hotel offers facilities for disabled guests, includes accessible parking, and provides a lift, ensuring fundamental accessibility for its visitors.

Hotel with Outdoor Pool
This hotel features an outdoor pool surrounded by palm trees, complete with water slides and bridges, making it a great choice for families and fun. Guests have specifically highlighted the very good pool facilities.

Hotel with Pool Water Slide
Offers pools and some slides, making it a decent option for families looking for water-based activities.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Dog Friendly Hotel

Romantic Hotel

Business Hotel

4-Star Hotel

Hotel with Indoor Pool

Room Types
Double or Twin Room (2 Adults + 1 Child) These air-conditioned rooms have a balcony or terrace, a private bathroom with hairdryer, satellite TV, minibar, and ceiling fan. This room includes a sofa bed. It is not possible to add an extra bed.

Double or Twin Room These air-conditioned rooms have a balcony or terrace, a private bathroom with hairdryer, satellite TV, minibar, and ceiling fan. Extra beds cannot be added to this room type.

One-Bedroom Apartment This air-conditioned apartment features a double room and a lounge with a sofa bed and satellite TV. There is a ceiling fan, rental safe and a kitchenette. The apartment also has a private balcony or terrace.

Superior Double Room These air-conditioned studios have a double bed and a sofa bed. There is a balcony or terrace, a private bathroom with hairdryer, satellite TV, minibar, and ceiling fan. There is a small kitchenette with a hob.

Single Room This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 1 bed.

Confort Double Room (2 Adults + 2 Children) This double room has air conditioning, heating and a flat-screen TV. The unit has 2 beds.

Confort Double Room (3 Adults + 1 Child) This double room has air conditioning, heating, a flat-screen TV and a terrace. The unit has 2 beds.

Guest Reviews
8.0
Very Good
Location
Nestled in a remarkable setting, Playacanela boasts a prime location praised for its immediate proximity to the beach. Guests appreciate the direct access, allowing for effortless transitions from hotel to sandy shores. The hotel's position is frequently described as fantastic, excellent, and amazing, with the sea merely a two-minute stroll away. Visitors highlight not just the beachside beauty but also the convenience of being close to a marina bustling with bars and restaurants, enriching the experience with local flavor. The quietness of the area amplifies its charm, making it an idyllic retreat for those who prioritize serenity alongside accessibility. Complemented by friendly staff and well-maintained facilities, the location leaves a positive impression, drawing guests back to the relaxing coastal ambiance.

Breakfast
The breakfast experience at Playacanela generally receives positive feedback from guests, highlighting its variety and quality. Many guests commend the breakfast for being good, quite varied, and of excellent quality, with some describing it as spectacular and wonderful. The diverse options available each morning contribute to a satisfying start to their day, particularly given the hotel's convenient location near the beach. Guests appreciate the excellent value for money offered by the buffet.

However, not all reviews are glowing. Some guests found the variety and quality lacking, with descriptions like quite average, resembling a cafeteria atmosphere, or noting scarce service. While the majority of the feedback underscores a positive experience, there are suggestions for improvement in diversity and overall service to enhance the dining experience further.

Dinner
The dining experience at Playacanela receives mixed feedback from guests. While some mention their dissatisfaction with limited options and delays in replenishing hot food, others find the dinner buffet satisfactory and appreciate the variety and flavor of dishes available. Despite the buffet sometimes lacking variety, there are well-prepared offerings that some guests enjoy. However, concerns about the overall value for money surface, especially given the additional charge without including basic amenities like tap water. The dinner schedule might feel too short for some, but the upbeat entertainment provided each evening enhances the overall dining experience for many guests.

Rooms
Playacanela offers a mixed experience when it comes to its rooms. Guests note that while some rooms are spacious and provide a sense of comfort, others are in need of significant renovation and upkeep. Cleanliness seems inconsistent, with some guests finding their rooms satisfactorily clean, while others encountered lingering odors and issues with dirty pillowcases. The decor and amenities in the rooms, such as outdated furniture and malfunctioning safes, were seen as not aligning with the cost of the stay. There are complaints about limited lighting contributing to a darker ambiance in the rooms, as well as cramped bathroom spaces that detract from the overall experience. Although efforts to address these concerns were made when brought to the hotel's attention, the need for a more comprehensive upgrade is evident.

Cleanliness
Playacanela receives mixed feedback regarding its cleanliness, but a closer look at guest reviews highlights a predominantly positive experience. Many guests found the overall cleanliness of the hotel to be impeccable, with rooms and facilities described as immaculate and well-maintained. Visitors appreciated the consistent clean state of their rooms, which contributed to a pleasant stay. Some reviews did, however, point out areas needing improvement, such as room cleaning services not meeting expectations and some issues with bathroom cleanliness in shared spaces. Despite these occasional drawbacks, Playacanela seems to maintain a high standard of cleanliness for most of its guests, contributing to its reputation as a comfortable and tidy place to stay.

Staff
The reviews of 'Playacanela' hotel consistently highlight the outstanding staff, who are described as kind, helpful, and professional. Guests repeatedly commend the friendliness and attentiveness of the employees, noting their willingness to assist and ensure a pleasant stay. The service provided by the waitstaff receives particular praise, being classified as excellent. Visitors also appreciate the friendly and accommodating nature of the staff, always displaying a welcoming attitude and a smile. Furthermore, the entertainers contribute to a delightful experience, with their friendliness making a lasting impression, especially on younger guests. Overall, the hotel staff's dedication to exceptional service and attention to detail is a standout feature that significantly enhances the vacation experience for guests.

Pool
Playacanela Hotel offers a delightful pool experience that is frequently praised by guests. The pool appeals to visitors with its spaciousness and design, making it a great spot for leisurely swims and relaxation. Adding to the allure are two slides that enhance the fun factor for both children and adults, ensuring that families have a memorable time. The pool area is conveniently close to the beach, adding an extra layer of enjoyment and accessibility.

Many guests appreciate the heated pool option, allowing for a comfortable swim regardless of the season. The surroundings complement the pool with good bar and restaurant facilities, providing everything needed for a full day of enjoyment without leaving the premises. Numerous guests commend the pool's impressive size, which accommodates a large number of swimmers while maintaining a pleasant atmosphere. The indoor pool offers an alternative for those preferring shade or protection from the elements.

However, some mention concerns regarding the pool's cold temperature and availability of loungers, which might detract from the overall experience. Additionally, isolated reports of maintenance issues such as broken tiles have arisen, which could present minor inconveniences. Despite these occasional setbacks, the pool remains a highlight for guests seeking enjoyment and relaxation amidst the vibrant setting of Playacanela.

Family
Playacanela emerges as a top choice for families with children, offering a memorable experience filled with engaging activities and exceptional entertainment. The hotel's animation team is consistently praised for keeping children entertained throughout the day, marking it as the standout feature that enhances the overall experience for families. Playacanela stands out as a family-oriented hotel, designed to cater specifically to the needs of those traveling with children. Guests can expect varied daily meals, including diverse breakfast options that add to the convenience of family travel. The hotel's ambiance is notably peaceful at night due to its predominantly family-focused guests who retire early, ensuring a quiet environment for restful nights. Every aspect of Playacanela is crafted to create an ideal setting for family vacations, making the stay comfortable and enjoyable for children, and leaving families with fond memories of their trip.


Yes, Playacanela has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Water Slide, Outdoor Pool.

Yes, a spa is available at Playacanela.

Yes, Playacanela welcomes dogs.

Yes, parking facilities are available at Playacanela.

No, Playacanela doesn't have a gym.

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