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Grand Hotel Europa

Isernia , Viale Dei Pentri 76 (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrand Hotel Europa receives high praise from guests for its myriad offerings, making it an attractive option for various types of travelers. Its strategic location on the edge of Isernia provides easy access to the historic center and the wider Molise region, making it a convenient base to explore the area. The proximity to the highway exit and the ample parking options, including secure underground parking, add to its appeal, particularly for those traveling by car.

The hotel staff stands out for their friendliness, professionalism and helpfulness. The team, including the courteous and efficient reception staff and a notably helpful owner, enhances the guest experience, making everyone feel welcome and well-cared for. Special mentions highlight the proficiency in English, which ensures smooth communication for international visitors.

Guests consistently laud the spacious and clean rooms, despite some dated decor. The rooms are well-maintained, featuring newly renovated bathrooms and comfortable, wide beds that contribute to a pleasant stay. The in-room amenities such as room service and proximity to local shops and markets further enhance convenience.

The dining experiences at Grand Hotel Europa are frequently commended. Breakfast is generally highly regarded for its variety and quality, featuring ample selections of fresh, local products. The hotel’s restaurants, including a terrace dining option as well as an attached steakhouse and pizzeria, receive rave reviews for their exceptional food and value for money. The friendly restaurant service and wide range of dining options ensure a satisfying culinary experience.

While there are occasional mentions of areas for improvement, particularly regarding breakfast variety and room decor, the overall consensus points to a high standard of cleanliness, hospitality and comfort. Grand Hotel Europa’s excellent location, amiable staff, spacious rooms and quality dining make it a well-rounded and appealing choice for travelers visiting Isernia and its surroundings.
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Family Friendly Hotel

This hotel is a family-friendly option in Isernia. It offers amenities suitable for families and is known for its high-class service.

Dog Friendly Hotel

This hotel allows dogs of any size without any additional fee. Cats may also be allowed upon request.

Dogs Stay Free

Hotel with Swimming Pool

Located near the city center, this hotel features an outdoor swimming pool for relaxation and recreation. The pool area is surrounded by greenery, providing a refreshing environment.

Outdoor Pool

Business Hotel

This 4-star hotel offers a conference center with 700 seats and 4 rooms for banquets, receptions, and ceremonies. It has 97 rooms including 6 deluxe suites and 20 mini residences. It also provides meeting and conference rooms, spacious reception areas, and an outdoor venue.

Hotel with Parking

This hotel offers ample external parking and an internal garage, providing guests with convenient and secure on-site parking options free of charge.

Accessible Hotel

Grand Hotel Europa offers increased accessibility throughout the property. It features an elevator providing access to upper floors, and is generally accessible by lift.

4-Star Hotel

This 4-star hotel is located a few minutes from the city center. It features rooms and suites, a conference center with 700 seats, and a restaurant that highlights Molise cuisine. It also offers amenities catering to both business and leisure travelers including a swimming pool and gym.

Hotel with Outdoor Pool

Located just minutes from the city center, this four-star hotel features a recently expanded and renovated property with an outdoor swimming pool, refined spaces, and exclusive services. Guests can enjoy a refreshing dip in the pool, surrounded by lush greenery and views.

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel for Honeymoon

Romantic Hotel

Hotel where Dogs Stay Free

Room Types

Superior Double or Twin Room Spacious room with air conditioning, a flat-screen satellite TV, and a minibar.

Triple Room Air-conditioned room with a flat-screen satellite TV and a minibar. The third bed is a sofa bed,

Suite with Hot Tub Air-conditioned room with a flat-screen satellite TV and a minibar. Features 2 bedrooms, one with a double bed and one with 2 single beds.

Family Suite The spacious family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The family room features parquet floors, a seating area with a flat-screen TV, a minibar, a safe deposit box as well as city views. The unit offers 3 beds.

Deluxe Double Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a safe deposit box as well as city views.

Deluxe Junior Suite This suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a minibar, a seating area as well as pool views. The unit has 3 beds.

Suite with Hot Tub The hot tub and spa bath are the standout features of this suite. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a minibar, a seating area as well as pool views. The unit has 3 beds.

Junior Suite with Sauna This suite's standout features are the hot tub, spa bath and sauna. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a minibar, a seating area as well as pool views. The unit offers 3 beds.

About Grand Hotel Europa

License: IT094023A16RZC5E2Q

Guest Reviews

7.7

Good

Location

Grand Hotel Europa boasts an impressive location, making it an excellent choice for various types of travelers. Motorcyclists find it ideal and its proximity to the historic center of Isernia means that guests are conveniently situated to explore the entire town. Reviewers highlight its strategic position at the edge of town, near the north entrance, making it easy to reach by car and close to the highway exit.

While it’s located on the outskirts, this peripheral location provides easy access to both the town's amenities and the wider region. For those visiting Molise, Scapoli or Barrea, the hotel serves as a perfect base. Guests appreciate the spacious rooms and the overall comfort for special stays in Isernia.

The hotel staff is noted for their courtesy and the breakfast offerings include a variety of choices, a pleasant surprise including eggs. All in all, Grand Hotel Europa’s location and amenities make it a convenient and appealing option for travelers looking to explore Isernia and beyond.

Breakfast

Grand Hotel Europa offers a breakfast experience that has received a mixed but generally positive reception from its guests. The vast majority of reviews commend the breakfast for its variety and quality with many describing it as excellent, fresh and rich in both sweet and savory options. Guests frequently highlight the ample and abundant servings that cater to diverse tastes with some specifically praising the use of good quality local products.

Several guests noted that breakfast was the most enjoyable part of their stay, citing the broad selection available that includes typical products which exceeded their expectations. Despite the overwhelmingly positive feedback, a few reviewers mentioned areas for improvement, such as the need for greater variety and some noting it did not meet the 4-star standard. A small number of guests found the breakfast to be meager or disappointing. However, on the whole, the breakfast at Grand Hotel Europa is highly regarded and seems to significantly contribute to the hotel's appeal.

Dinner

Guests at the Grand Hotel Europa have overwhelmingly positive experiences when it comes to dining. Reviews highlight that the food ordered for room service is excellent, making in-room dining a delightful option. The hotel's restaurant, renowned for its high quality and exceptional value for money, leaves a lasting impression on diners. Guests describe it as fantastic, wonderful and lovely with a special nod to the spacious and pleasant atmosphere.

For those who enjoy variety, the attached steakhouse and pizzeria offer additional appealing options and the local cuisine available adds to the overall satisfaction. The restaurant on the terrace is also highly praised. Restaurant service is noted for being very friendly, contributing to an enjoyable dining experience. Guests consistently commend the quality of both dinner and breakfast, mentioning the many choices available.

In summary, the culinary offerings at Grand Hotel Europa, whether experienced in the main restaurant, the attached venues or the private comfort of one’s room, are exemplary and enhance the overall guest experience.

Rooms

The rooms at the Grand Hotel Europa consistently impress with their spaciousness and comfort, making them an attractive choice for travelers. Many guests praise the cleanliness of both the rooms and the bathrooms with some even highlighting newly renovated bathrooms. Despite the hotel's somewhat dated decor and furniture, the accommodations are well-maintained and provide a comfortable environment for a pleasant stay. Beds can be on the firmer side and some rooms may have an outdated feel with 80s-style furnishings, but the overall room size and brightness stand out positively. Proximity to local shops and markets adds convenience and pleasant room service staff enhance the experience.

Beds

Grand Hotel Europa stands out for its spacious and clean rooms, featuring very wide and comfortable beds. Guests particularly appreciated the large and comfortable double beds with some highlighting unique amenities like a radio on the headboard. Despite a few comments on uncomfortable and hard beds, most reviews mention beds that were fantastic, emphasizing the general comfort provided. The hotel's perfect location and added features, such as a large hot tub at a great price, further enhance the overall positive experience.

Cleanliness

The cleanliness of the Grand Hotel Europa is predominantly praised by its guests. Many reviews highlight the spotless and well-maintained rooms and bathrooms, often describing them as clean, cozy and fairly new. The reception area also receives positive remarks for its cleanliness. Several guests appreciate the excellent overall cleanliness and the thorough cleaning provided by the staff, which contributes to a welcoming atmosphere. However, there are a few comments indicating inconsistency in room cleaning with mentions of cleanliness sometimes lacking and occasional oversights in the cleaning schedule. Despite these minor issues, the general consensus points towards a high standard of cleanliness throughout the premises.

Staff

'Grand Hotel Europa' receives high marks for its exceptional staff, consistently praised for their friendliness, professionalism and helpfulness. Guest interactions often highlight the courteous and polite demeanor of the team, making sure that everyone feels welcome from the moment they arrive. Specific mentions include the efficient and proficient service provided by reception with Jon Carlo noted for his excellent English translation skills, ensuring smooth communication for international visitors.

The owner also makes a positive impression, known for being particularly nice and helpful. Guests appreciate the availability and responsiveness of the staff, who are always ready to assist with various needs, contributing to a comfortable and pleasant stay.

The presence of an underground parking lot is another plus, addressing the challenge of the hotel's busy street location. Between the professional, friendly service and the thoughtful amenities, 'Grand Hotel Europa' provides a welcoming and supportive environment for its guests.

Parking

The Grand Hotel Europa offers a variety of parking options that cater to different needs. Guests can benefit from an on-site garage, which provides the convenience and security of underground parking. Public parking is also available in the basement and there are free covered parking options, including a secure covered garage. The easy-to-park access road and large parking area add to the hotel's parking convenience, making it a practical choice for those traveling with their own vehicles. While some reviews mentioned issues such as an unattended parking lot, the overall feedback highlights the convenience and security of the parking facilities at the Grand Hotel Europa.

Yes, Grand Hotel Europa has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Grand Hotel Europa.

Yes, Grand Hotel Europa welcomes dogs.

Yes, parking facilities are available at Grand Hotel Europa.

No, Grand Hotel Europa doesn't have a gym.

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