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Summary of reviewsHotel Terme Royal Palm, nestled in the picturesque Forio region of Ischia, enjoys a prime location renowned for its breathtaking views and close proximity to the stunning Citara Beach. Guests frequently praise the hotel's panoramic positioning, offering unforgettable vistas of the bay and lush surroundings, coupled with convenient amenities such as a shuttle service to the beach and easy access to bus stops, enhancing mobility around the island.
The breakfast at the hotel is highly commended for its variety and abundance with fresh pastries and savory options often highlighted. Even though some guests note repetition over the week, the overall quality and the scenic dining area contribute to a satisfying experience. Dinner receives mixed reviews; while many appreciate the variety and quality of dishes, particularly during special events, others find the menu repetitive and inconsistent, suggesting room for improvement.
Accommodations are generally praised for their spaciousness, cleanliness and the stunning sea views from private balconies. Although some guests point out outdated decor and minor maintenance issues, the comfort and essential amenities provided ensure a pleasant stay. The hotel's cleanliness is consistently rated high with meticulous attention to detail across the facility, contributing to the tidy and welcoming environment.
The staff at Hotel Terme Royal Palm is largely recognized for their kindness and professionalism, significantly enhancing the guest experience. Exceptional service from the dining and wellness staff stands out, though there are occasional reports of less satisfactory interactions with some members of the bar and restaurant team.
The hotel's spa and pool areas are standout features with several thermal and outdoor pools praised for their cleanliness and serenity. The spa services receive high marks for professional and rejuvenating treatments, despite the temporary closure of the sauna due to health measures.
Beach access is made easy by the hotel's frequent shuttle service to Citara Beach, adding to the convenience and enjoyment of the seaside experience. Guests find the beds comfortable, despite some noting issues with bed configurations.
Despite certain areas requiring modernization and sporadic inconsistencies in service and food quality, Hotel Terme Royal Palm remains a popular choice for a relaxing beachfront getaway. Its exceptional location, stunning views, clean and spacious rooms and friendly staff contribute to a generally positive guest experience with many eager to return. Show more
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Hotel near The Beach
The hotel is located in Napoli and close to the sea.
Hotel for Honeymoon
Located near the sea, this hotel provides easy access to the beach and thermal facilities. It is a convenient and relaxing option for couples wanting to enjoy Ischia's natural beauty and therapeutic waters.
Hotel with Spa
Offers thermal spa facilities, ensuring a relaxing and health-focused environment for guests.
Hotel with Swimming Pool
Offering a variety of thermal pools, a wellness center, and beautiful surroundings, this hotel provides a rejuvenating and therapeutic pool experience.
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
This hotel in Napoli provides essential amenities and thermal spa services, which are beneficial for business travelers seeking relaxation and wellness options. Its location facilitates easy commutes to business districts.
Hotel with Outdoor Pool
This hotel features four swimming pools, two of which are outdoors with thermal water at different temperatures. The outdoor pools are surrounded by palm trees, bougainvillea, and maritime pines.
Hotel with Indoor Pool
This hotel offers thermal facilities and spa treatments. Guests can enjoy a relaxing and therapeutic experience.
Hotel with Heated Pool
Hotel Terme Royal Palm boasts four hot-spring swimming pools, including two indoor and two outdoor, with water temperatures varying from 34 to 39 degrees Celsius. Its spa and wellness area also features an indoor thermal pool, sauna, and Turkish bath.
Family Friendly Hotel
Romantic Hotel
Accessible Hotel
4-Star Hotel
Room Types
Single RoomThis room includes air conditioning, a satellite TV and a private bathroom with a bathtub/shower with curtains and a hairdryer.
Double or Twin Room with BalconyThis room includes air conditioning, a satellite TV and a private bathroom with a bathtub/shower with curtains and a hairdryer.
Double or Twin Room with Sea ViewOffers extra space, a sea-view balcony, satellite TV, a fridge and a private bathroom with a bathtub/shower with curtains and a hairdryer.
Junior SuiteVery spacious suite with traditional furniture, separate seating area and sea view.
Triple RoomWith a balcony, this room includes air conditioning, a satellite TV and a private bathroom with a bathtub/shower with curtains and a hairdryer.
Standard Double or Twin RoomThis twin/double room has a mountain view, minibar and tile/marble floor. It features a private bathroom with a bathtub/shower with curtains and a hairdryer.
Standard Twin RoomThis twin room features a satellite TV, private entrance and tile/marble floor. It features a private bathroom with a bathtub/shower with curtains and a hairdryer.
Twin Room with BalconyThis twin room has a balcony, cable TV and minibar. It features a private bathroom with a bathtub/shower with curtains and a hairdryer.
Twin Room with Sea ViewThis twin room features a balcony, flat-screen TV and patio. It features a private bathroom with a bathtub/shower with curtains and a hairdryer.
Standard Triple RoomThis triple room has a private entrance, satellite TV and air conditioning. It features a private bathroom with a bathtub/shower with curtains and a hairdryer.
Triple Room with Sea ViewThis triple room features a balcony, private entrance and minibar. It features a private bathroom with a bathtub/shower with curtains and a hairdryer.
Quadruple Room with BalconyThis quadruple room has a balcony, private entrance and patio. It features a private bathroom with a bathtub/shower with curtains and a hairdryer.
Quadruple Room with Sea ViewThis quadruple room features a balcony, tile/marble floor and view. It features a private bathroom with a bathtub/shower with curtains and a hairdryer.
Junior SuiteThis air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
About Hotel Terme Royal Palm
License: IT063031A1VWRCYT9C
Guest Reviews
7.9
Good
Location
Hotel Terme Royal Palm enjoys an exceptional location that is often celebrated by its guests. Nestled in Forio, the hotel boasts proximity to the stunning Citara Beach, recognized as one of the most beautiful beaches in Ischia. The scenic landscape adds to the allure with many reviews highlighting the hotel's panoramic positioning overlooking the bay and the lush greenery surrounding it.
Guests consistently praise the fantastic sea views from the rooms and terraces, describing the vistas as unforgettable and breathtaking. The hotel's strategic location provides not only a tranquil and picturesque environment but also convenient access to nearby attractions like the Poseidon Gardens.
While some guests mention the relative isolation from the center, the presence of a convenient shuttle service to the beach ensures easy mobility. Additionally, the hotel's closeness to the bus stop makes it easier to explore the island without personal transportation, which some reviews found challenging due to congestion.
Overall, the combination of excellent location, rich greenery, direct access to beautiful beaches and stunning sea views positions Hotel Terme Royal Palm as an appealing choice for a relaxing getaway. The welcoming staff and good, plentiful food further enhance the guest experience, making it a destination many are eager to revisit.
Breakfast
The breakfast at Hotel Terme Royal Palm is generally well-regarded, highlighted by its variety and abundance. Many guests commend the excellent and plentiful breakfast, which features a wide selection of both sweet and savory options. Fresh pastries and traditional cuisine are praised alongside generous portions and quality service, making for satisfying breakfasts. Several reviews note the breakfast buffet is varied, though some guests feel that more variety could be added as the options tend to be repetitive over the week.
On the downside, a handful of guests expressed dissatisfaction, citing poor quality, limited choices and the repetitiveness of the offerings. Issues with service efficiency and handling special dates were also mentioned. Despite these criticisms, many still find the breakfast above average, complemented by the great staff and the enjoyable view from the dining area. Overall, while there is recognition of room for improvement, the breakfast at Hotel Terme Royal Palm is widely appreciated for its variety, quality and abundance.
Dinner
The dinner experience at Hotel Terme Royal Palm offers a mix of reviews from guests. A common positive theme is the wide choice available for both dinner and breakfast with guests often appreciating the variety and quality of dishes, particularly praising the use of top-quality ingredients and the talent of the waitstaff. Many diners found the food delicious, healthy and plentiful with some specific compliments directed at Chef Babacar.
Exceptional mentions include special events like Easter dinner, which was deemed particularly impressive. The half-board menu is also noted for being abundant and satisfying. While there are high points with certain meals being described as exceptional and worthy of a 4-star establishment, consistency appears to be an issue.
Negative feedback highlights several areas for improvement. Some guests found the dinner menu repetitive with the buffet offerings not meeting expectations of freshness and quality. A few pointed out that the meals were mediocre and overcooked and the dinner service could become quite chaotic, especially during peak times like August. There were mentions of the food being acceptable but not in line with the 4-star rating, leading some to recommend dining out at nearby restaurants for a better culinary experience.
In summary, while many guests enjoyed varied and tasty meals, others felt the dining experience did not consistently meet the high standards expected, indicating room for improvement in both the variety and quality of dinner offerings.
Rooms
Hotel Terme Royal Palm offers a mixed but generally positive guest experience in its rooms. Guests frequently appreciate the spaciousness and cleanliness of the accommodations with several rooms boasting spectacular sea views and private balconies. The rooms are described as cozy and welcoming, fitted with essential but adequate amenities.
However, some guests point out that the hotel's decor and furnishings are outdated with some fixtures dating back to the '80s. While rooms are largely comfortable and well-air-conditioned, modernization is necessary in certain areas. Despite minor maintenance issues, such as malfunctioning showers and impractical wardrobes, the overall room service and cleanliness are commendable.
Parents might take note of children using the indoor pool at high temperatures, though the tranquil environment is generally perfect for relaxation. The presence of small extras, like complimentary coffee, tea and bottled water, adds a pleasant touch to the stay. For those looking without high demands for the latest decor, the spacious, clean and well-serviced rooms of Hotel Terme Royal Palm offer a comfortable stay with breathtaking views.
Beds
At 'Hotel Terme Royal Palm', guests consistently highlight the comfort of the beds. Many reviews note that the beds are comfortable with some specifically mentioning comfortable mattresses and pillows. Some guests found certain beds to be uncomfortable or felt there could be some improvement. There is mention of discrepancies such as double beds being composed of two single beds pushed together. Overall, feedback on the beds tends to lean towards positive with several guests emphasizing the new and comfortable mattresses and the wide beds being particularly appreciated.
Cleanliness
Hotel Terme Royal Palm receives high marks for its cleanliness from its guests, reflecting an excellent level of maintenance and order throughout the facility. The hotel is often described as super clean, tidy with well-maintained plants and even spotless in many cases. Visitors note that the rooms are consistently clean and comfortable with cleaning staff who are both professional and adaptable to the presence of guests.
The overall structure of the hotel is well-regarded, characterized as beautiful, large and very well maintained. The cleanliness is often highlighted as impeccable with every detail taken care of meticulously. The outdoor spaces also boast impressive cleanliness, contributing to an overall pleasant and orderly environment.
Despite the overwhelmingly positive feedback, a few reviewers mentioned some areas for improvement. Specifically, the need to address cracks where ants were emerging and occasional dust were noted. Additionally, some rooms, while clean, were described as quite old or having visibly dirty shower curtains.
However, the general sentiment remains highly positive regarding the hotel's upkeep with guests consistently praising the excellent cleanliness, welcoming atmosphere and the helpfulness and kindness of the staff.
Staff
The staff at Hotel Terme Royal Palm receives a wide range of feedback from guests, highlighting both positive and negative experiences. On the positive side, guests frequently commend the staff for being super kind, helpful and professional. Many reviews specifically mention the exceptional courtesy and attentiveness of the dining and restaurant staff with particular praise for waiters like Landi and Gabriele, who are cited as being exceptionally sweet and able to lift guests' spirits.
The reception and wellness area staff are also recognized for their helpfulness, courtesy and professionalism, making guests feel welcome and well-cared-for. The warm and friendly demeanor of the staff is a common theme with numerous mentions of their ability to enhance the overall experience through their kindness and attentiveness.
However, the guest reviews are not without criticism. Some guests have reported encounters with rude and unhelpful staff, including instances of disorganization. Specific incidents involving the bar staff and some restaurant waiters have been noted as negative experiences, detracting from the otherwise positive impressions of the hotel's service.
Overall, while there are instances of inconsistent service, the majority of guests highlight the exceptional, friendly and professional nature of the staff at Hotel Terme Royal Palm as a significant positive aspect of their stay.
Wi-Fi
Hotel Terme Royal Palm offers an internet experience that could benefit from some improvements. The Wi-Fi connection tends to be unstable and often disappears and reappears throughout different areas of the facility. Guests staying in rooms will find the Wi-Fi either very weak or practically nonexistent, making it a challenge to stay connected. The lobby area seems to be the only reliable spot for Wi-Fi reception, while other parts of the hotel suffer from limited and poor connectivity. Despite these issues, the overall internet quality remains a work in progress.
Spa
Hotel Terme Royal Palm offers an exceptional spa experience, drawing numerous positive remarks from its guests. The spa is praised for its beautiful and large thermal pools, both indoor and outdoor, which provide a rejuvenating and relaxing experience. The wellness center stands out for its excellent service and skilled professionals who understand how to pamper guests thoroughly. Despite the temporary closure of the sauna due to COVID-19 measures, the spa still maintains a high standard with competent staff and competitive prices. Additionally, the hotel offers various excursion opportunities, allowing guests to explore the island and adjacent areas. The overall facilities, including the spa and attentive housekeeping staff, contribute to making the experience at Hotel Terme Royal Palm memorable and rejuvenating.
Pool
Hotel Terme Royal Palm is a haven for pool enthusiasts, offering a remarkable choice among several pools within the facility. Guests frequently highlight the cleanliness and beauty of these pools, many of which feature stunning terraces with sea views. There are three pools fed by thermal springs, ensuring warm water experiences that many find relaxing and pleasant. Whether guests prefer an indoor setting or the large outdoor pool, which is notably pleasant, the options are diverse and cater to all tastes.
The outdoor thermal pool receives particular praise, although there are occasional mentions of slight dirtiness. Nonetheless, the overall consensus leans towards positive experiences with these beautiful, well-maintained pools. The facility also boasts four swimming pools in total with a mix of thermal and outdoor ones, providing lovely lounging areas and a charming poolside bar.
The spacious layout ensures sufficient room for all guests, contributing to a quiet and relaxing atmosphere. The hotel’s outdoor spaces are meticulously maintained, adding to the inviting ambiance of the pool areas. With multiple heated options and consistently warm temperatures, guests can enjoy the pools almost year-round. The only minor drawback noted is the limited parking availability, but this does little to detract from the overall delightful pool experience at Hotel Terme Royal Palm.
Beach
The beach experience near Hotel Terme Royal Palm is notably enhanced by the hotel's excellent shuttle service. Frequent and free, the shuttle effortlessly transports guests to the nearby Citara Beach, making beach excursions incredibly convenient. The proximity to Citara Beach is a major advantage with some guests even opting for the short walk instead. The hotel's strategic location further aids in beach access, complemented by nearby bus stops for added convenience.
However, there are some minor concerns. The private beach is considered too far away and some guests noted a lack of information regarding beach services. Despite these points, the overall sentiment is positive with the convenient shuttle service and easy beach access frequently highlighted as key benefits of staying at Hotel Terme Royal Palm.
4 Star
Hotel Terme Royal Palm enjoys an excellent sea view location, which many guests appreciate. The hotel's staff is noted for being very friendly and the restaurant service often receives positive remarks. The establishment is well-equipped and comfortable, contributing to the belief that it fully deserves its four-star rating.
However, feedback on the room quality, food and overall standard suggests it does not consistently meet the expectations of a four-star hotel. Guests have commented that the rooms should be more spacious and that the property requires modernization. Instances of maintenance issues, such as leaking fans, have been reported.
Several guests have expressed disappointment with the food quality, considering it below the standard for a four-star hotel in Italy. There are also mentions of cleanliness and service flexibility not meeting anticipated standards. Overall, while the location and friendly staff are highlights, the hotel seems to need some improvements to fully align with its four-star classification.
Yes, Hotel Terme Royal Palm has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Terme Royal Palm.
No, Hotel Terme Royal Palm doesn't allow dogs.
No, parking facilities aren't available at Hotel Terme Royal Palm.