Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Aragona Palace Hotel & Spa, nestled in the heart of Ischia, consistently earns high praise for its prime location. Situated at the harbor, it offers easy access to key attractions and conveniences, including the ferry terminal, bus stations, shops and restaurants. Guests frequently highlight the stunning views of the port, particularly during the evenings and the hotel's strategic positioning for seamless travel around the island. The central, accessible location, combined with courteous and helpful staff, contributes significantly to a warm and welcoming atmosphere.
Breakfast at the hotel is well-regarded for its variety and abundance, featuring a generous selection of sweet and savory options and fresh local products. Guests particularly enjoy the efficient and courteous service, although some note that replenishment and savory options could be improved. Still, the overall breakfast experience is considered a high point of their stay. Similarly, dinner at the hotel earns positive feedback, described as excellent, delicious and varied with a focus on freshness and quality. Guests appreciate the wide selection in the daily menu, although some feel it falls short of the expectations set by a four-star rating.
The rooms at Aragona Palace Hotel & Spa are often praised for their spaciousness, cleanliness and comfort with spectacular harbor views from balconies or terraces. However, several reviews suggest that certain aspects, such as lighting fixtures and mirrors, could benefit from updates. Despite these minor criticisms, the rooms remain functional and adequately appointed, contributing to a pleasant stay.
Cleanliness is a standout feature with guests consistently impressed by the spotless rooms and well-maintained facilities. The impeccable service from the staff ensures that high hygiene standards are maintained throughout the hotel, adding to the comfort of the experience.
The staff at Aragona Palace Hotel & Spa are frequently highlighted for their exceptional quality, friendliness and professionalism. Guests commend their attentiveness and the welcoming atmosphere they create with specific mentions of individual staff members who made a positive impact.
The spa facilities at the hotel are highly praised, particularly the indoor and rooftop thermal pools that offer stunning views and relaxing thermal waters. The therapists are noted for their competence, enhancing the quality of treatments. While there are minor drawbacks, such as the non-functional sauna, the overall spa experience is considered exceptional.
The array of pools, including the rooftop pool with picturesque surroundings and thermal pools, is another highlight. Guests appreciate the ambiance and the high quality of the thermal treatments, which contribute to a relaxing stay.
While the beds in the hotel receive mixed reviews with some guests finding them comfortable and others citing issues with spring mattresses and low pillows, a portion of guests still managed to find comfort during their stay.
Overall, the Aragona Palace Hotel & Spa provides a clean, comfortable and centrally located base for exploring Ischia. Despite some areas needing improvement to fully meet four-star expectations, the exceptional service, welcoming atmosphere and high-quality spa facilities make it a delightful choice for visitors seeking to immerse themselves in the charm and beauty of the island. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Mentioned in the context of luxury hotels, this hotel includes a spa, indicating a focus on wellness and providing guests with opportunities for spa treatments.
Hotel near The Beach
The hotel is located in Napoli and close to the sea.
Hotel with Spa
This palace hotel includes a spa, suggesting a luxurious wellness experience likely featuring thermal pools and a variety of treatments. [Provided list]
Dog Friendly Hotel
This hotel welcomes pets. It combines spa amenities with a pet-friendly environment.
Dogs Stay Free
Hotel with Swimming Pool
This hotel boasts a spa and pool facilities, providing guests with a comfortable and relaxing experience in a central location.
Indoor Pool Panoramic View Pool Outdoor Pool
Hotel with Panoramic View Pool
Features a panoramic swimming pool overlooking Ischia's harbor. It also has a modern wellness center, combining relaxation with harbor views.
Hotel with Indoor Pool
This hotel boasts an indoor pool filled with thermal mineral waters, maintained at a temperature between 32°C and 40°C, and is a key feature of its modern thermal spa and wellness center.
Boutique-style Hotel
Family Friendly Hotel
Romantic Hotel
Business Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel where Dogs Stay Free
Room Types
Standard Double RoomBright and spacious room with classic furnishings and free Wi-Fi.
Superior Double Room with Harbour ViewBright and spacious room with free Wi-Fi and a balcony overlooking the harbour.
Privilege Double Room with Terrace and Harbour ViewSet on the fourth floor, this spacious room features a large terrace overlooking Ischia's port. It also offers free Wi-Fi.
Single RoomBright and spacious room with classic furnishings and free Wi-Fi.
Standard Triple RoomBright and spacious room with classic furnishings and free WiFi.
About Aragona Palace Hotel & Spa
License: 15063037ALB0032, IT063037A1QBR5IEX3
Guest Reviews
8.6
Very Good
Location
Situated ideally in the heart of Ischia, the Aragona Palace Hotel & Spa boasts an exceptional location with reviews frequently highlighting its proximity to key attractions and conveniences. Positioned right at the harbor, it serves as a perfect base for exploring the island, being just steps from the ferry terminal and bus stations. Guests appreciate the easy access to shops, restaurants and the main shopping streets like Via Roma with some reviews noting the short, pleasant walk to the Aragonese Castle.
The location's convenience is unmatched, making it easy to travel around Ischia. From the hotel, the views of the port are stunning, particularly in the evenings, offering a picturesque backdrop for a relaxing stay. The strategic positioning near the hydrofoil landing also ensures a smooth arrival and departure.
Dining and entertainment options abound with numerous excellent restaurants just a stone's throw away, enhancing the overall experience. Guests repeatedly praise the hotel for not only its central, accessible and optimally convenient setting but also for its courteous and helpful staff who contribute significantly to the warm and welcoming atmosphere.
Overall, the Aragona Palace Hotel & Spa’s location is described as fantastic, more than convenient, superb and simply perfect—making it a quintessential choice for visitors looking to fully immerse themselves in the charm and beauty of Ischia.
Breakfast
The breakfast at Aragona Palace Hotel & Spa receives mostly positive remarks from guests. Many highlight its excellence, variety and abundance, describing it as generous and impressive. The breakfast buffet is well-regarded for offering a diverse selection of sweet and savory options with specific praise for the pastries and fresh local products. Numerous reviews commend the quality and plentiful nature of the food, noting it as one of the best parts of their stay, often paired with efficient and courteous service. However, some feedback indicates room for improvement, particularly in replenishment and savory options, suggesting that it could be more substantial and varied. Overall, the breakfast experience at Aragona Palace Hotel & Spa is largely well-received with its high points outweighing the minor criticisms.
Dinner
Guests generally have a favorable impression of the dinner offerings at Aragona Palace Hotel & Spa, often describing the food as excellent, delicious and varied. Many reviews highlight the freshness and high quality of the dishes with particular praise for the generous and well-prepared vegetable options in the buffet. Visitors appreciate the wide selection available in the daily menu and several guests noted that both breakfast and dinner were consistently good experiences.
However, not all guests were fully satisfied; some felt that the dinner did not meet the expectations set by a four-star rating. A few reviews mentioned that drinks were not included with dinner and found the half-board dinner option to be below average or disappointing, especially given the presence of enticing local restaurants within walking distance.
Overall, while there are a few mixed reviews, most guests found the dinner at the hotel to be a positive aspect of their stay, often describing it as an excellent complement to their holiday experience.
Rooms
Aragona Palace Hotel & Spa offers spacious, clean and comfortable rooms, frequently praised for their size and cleanliness. Many guests appreciate the spectacular views of the harbor from their balconies or terraces, which add a delightful touch to their stay. The rooms are well-described as large, airy and often come with practical amenities. Beds are commonly noted for their comfort, contributing to a restful experience.
However, several reviews highlight that the rooms could benefit from some renovations with certain details needing repair such as outdated lighting fixtures and cracks in mirrors. Despite this, the overall functionality and spaciousness of the rooms are often satisfactory.
The cleanliness of the rooms is a standout feature, frequently described as impeccable. Guests also enjoy the well-equipped rooms with lovely balconies offering serene views of the harbor. Some rooms may feel a bit basic or sparsely furnished, but they remain comfortable and adequately appointed.
In conclusion, while the rooms at Aragona Palace Hotel & Spa may require some updates to meet higher star expectations, they are generally spacious, comfortable and boast beautiful harbor views, making for a pleasant stay.
Beds
The reviews for the beds at Aragona Palace Hotel & Spa present a mixed picture. Many guests found the beds comfortable and firm, providing a good sleep experience. However, there are notable concerns about the comfort levels with some guests describing the beds as not very comfortable, particularly highlighting issues with spring mattresses and low pillows. Several reviews mentioned that double beds were sometimes composed of two single mattresses, which could be inconvenient. Some beds are described as old and in need of updates with bedding that could use renewal. Additionally, a few guests reported issues such as short sheets and beds that slope, causing discomfort. Despite some negative feedback, a portion of guests still managed to find comfort during their stay.
Cleanliness
Aragona Palace Hotel & Spa consistently impresses guests with its exemplary cleanliness standards. Reviews frequently highlight the spotless rooms and well-maintained facilities, describing the hotel as very clean, comfortable and well-organized. Many guests commend the impeccable cleanliness and hygiene, noting that it meets and even exceeds expectations. The hotel's cleanliness extends to all areas, including the spacious rooms and the perfectly clean bathrooms.
The staff also play a crucial role in maintaining these high standards, providing impeccable service and ensuring that rooms are cleaned daily to a high standard. While there are minor mentions of occasional cleaning issues, these are exceptions in an otherwise overwhelmingly positive set of reviews.
Overall, guests experience a very clean and well-maintained environment with great appreciation for the attention to detail in maintaining the hotel's hygiene and cleanliness.
Staff
At Aragona Palace Hotel & Spa, one consistently noted highlight is the exceptional quality of the staff. Descriptions frequently emphasize their friendliness, helpfulness and professionalism. Guests commend the superb customer service, highlighting the staff's informative and attentive nature. The personnel, from reception to the restaurant, are often described as welcoming, courteous and well-trained, making guests feel right at home. Moreover, the staff's excellent knowledge of English and the local area further adds to the ease and comfort of staying at the hotel. Notably, specific mentions of Lorenzo and Jelena shine a light on individual members who left a positive impact. Overall, the combination of kindness, attentiveness and a genuine willingness to assist create an inviting atmosphere, making the staff a standout feature of the hotel experience.
Spa
Guests of the Aragona Palace Hotel & Spa have praised the spa facilities highly, noting the excellent services and welcoming staff. Many enjoyed the beautiful indoor thermal pool and the rooftop thermal pool, which offers stunning views of the port. The thermal waters were a standout feature, often described as relaxing and a great way to end each day.
Therapists at the spa are repeatedly commended for their competence, enhancing the quality of treatments, such as the recommended anti-aging facial. Though some found the spa to be a bit dark and small, the overall ambiance seemed to contribute positively to their experience. Visitors appreciated the reasonable prices for the various specialized treatments available.
There were a few minor drawbacks noted, such as the non-functional sauna and occasional street noise. However, these issues seemed to be overshadowed by the generally exceptional spa experience. Overall, the spa facilities, including thermal baths, were frequently highlighted as amazing and an integral part of a pleasant stay at the hotel.
Pool
Aragona Palace Hotel & Spa boasts an array of pools that have left guests thoroughly impressed. The rooftop pool, in particular, garners much praise for its stunning views of the port and picturesque surroundings adorned with plants and flowers. This heated pool is described as magical, wonderful and very pleasant to use, featuring a blissful atmosphere perfect for relaxation.
Guests also appreciate the hotel's two superb thermal pools, both indoor and outdoor. While the indoor thermal pool is noted to be a bit small, it complements the larger outdoor thermal pool, which provides a warm, soothing experience with a fabulous view. The quality of the thermal treatments is high, adding to the appeal of the hotel's spa offerings.
Despite some remarks about the outdoor pool being on the smaller side, its charm and serene setting make it an ideal spot for moments of tranquility. With a combination of outdoor and thermal pools, including a panoramic rooftop pool, the hotel offers a delightful experience for guests seeking both relaxation and breathtaking scenery.
4 Star
Aragona Palace Hotel & Spa has received mixed reviews regarding its four-star rating with many guests expressing that it does not quite meet the expected standards. While it is a clean establishment, a number of comments suggest that it feels more akin to a three-star hotel. Specific facilities often associated with four-star establishments, such as a coffee machine, are missing and there are consistent remarks about the quality and standards of the kitchen not matching what one would anticipate from a four-star hotel. In terms of the quality/price ratio, several guests mentioned that it falls short of expectations, indicating a disparity between the service provided and the price paid. Overall, there is a consensus that while it is a functional and tidy hotel, it does not fully live up to the four-star classification.
Yes, Aragona Palace Hotel & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Aragona Palace Hotel & Spa.
Yes, Aragona Palace Hotel & Spa welcomes dogs.
No, parking facilities aren't available at Aragona Palace Hotel & Spa.
No, Aragona Palace Hotel & Spa doesn't have a gym.