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Summary of reviewsIbis Irapuato enjoys an enviable and strategic location, highly praised for its convenience and accessibility, particularly for business travelers. Situated near multiple access roads and within a shopping plaza, the hotel offers easy access to essential amenities such as convenience stores, restaurants and workplaces, although it is slightly distant from the historic city center. The peaceful environment at the entrance of the 4th Beltway adds to its appeal, offering a quiet and restful stay. This balance of location, price and service makes Ibis Irapuato a preferred choice for both business and leisure travelers seeking cleanliness, comfort and affordability.
The cleanliness of the hotel stands out with guests frequently commending the tidy, modern rooms and well-maintained facilities. Despite occasional feedback about minor cleaning lapses, the overall cleanliness and comfort are well-regarded. The hotel's staff also receives high praise for their friendliness and attentiveness, particularly at reception, contributing to a welcoming environment. However, there were isolated incidents of poor service mentioned.
Guest opinions about the breakfast service varied. Many appreciated the taste and completeness, though some felt it lacked variety and quality, noting issues such as limited options and slow replenishment. Dinner service received more criticism with multiple reviews pointing out the lack of a fully operational restaurant and similar complaints about room service. Guests often found better dining alternatives close by.
Rooms are generally appreciated for their cleanliness and modernity, despite being compact. While the beds are typically comfortable and clean, inconsistencies in comfort and quality were noted. Several guests mentioned issues like insufficient water flow in showers and occasional environmental noise. The practical aspects of the rooms, such as reliable WiFi and effective air conditioning, are seen as positives, especially for business travelers. The spacious lobby and clean common areas also add to the overall positive impression.
Parking facilities offer a mix of convenience and drawbacks. The parking lot is spacious and private but is situated at the back of the hotel, which can be inconvenient and raise security concerns, particularly at night.
Though not specifically designed for family stays, the hotel meets basic needs well. The beds generally ensure a good night's sleep, although some complaints about mattress wear and pillow comfort were noted. Lastly, the hotel proves to be a solid choice for business travelers, offering an environment conducive to work, reliable WiFi and efficient staff service, despite some minor drawbacks such as the lack of air conditioning in the business center.
In summary, Ibis Irapuato excels in providing a convenient, clean and comfortable stay with commendable staff service, making it a strong contender for both business and leisure travelers. Show more
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Categories
Hotel with Parking
This hotel provides parking for its guests. It is a budget-friendly option that offers essential amenities.
Accessible Hotel
This hotel is wheelchair accessible throughout its grounds and offers six rooms specifically designed for guests with reduced mobility. It provides free parking which is accessible for people with reduced mobility.
Dog Friendly Hotel
3-Star Hotel
Room Types
Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
8.6
Very Good
Location
Ibis Irapuato boasts an enviable location that receives high praise from its guests. Many highlight its excellent, perfect and very good location, noting its convenience, especially for work-related travel. The hotel is strategically situated near multiple access roads, making it just a 10-minute drive from Castro del Río and comfortably close to workplaces.
Within a shopping plaza, it offers easy access to convenience stores and numerous nearby restaurants. This placement is ideal for guests looking for amenities just a stone’s throw away. Despite being slightly far from the historic city center, ample transportation options are available, ensuring guests can reach key destinations without hassle.
Visitors appreciate the cleanliness, comfort and affordability of the hotel, considering its cost-effective offerings and location. The peaceful environment, positioned at the entrance of the 4th Beltway, adds to its charm, ensuring a quiet, restful stay. Overall, Ibis Irapuato strikes a favorable balance between location, price and service, making it a preferred choice for both business and leisure travelers.
Breakfast
Guests had varying opinions about the breakfast offered at Ibis Irapuato with notable highs and lows. On the positive side, many praised the breakfast as delicious, very good and even excellent with comments reflecting satisfaction with the taste and completeness. Several reviews also highlighted that the breakfast included a small buffet and some appreciated the additional safety measures in place.
However, a significant number of guests were dissatisfied with the breakfast experience. Complaints often centered around the limited variety and the quality of items provided. Some found the breakfast to be very basic or meager with specific mentions of only coffee, bread and fruit being available. Issues such as cold and simple offerings, lack of flavor and unresponsiveness from the breakfast service also detracted from their experience. Several reviews mentioned that breakfast items were not replenished on time, leading to guests arriving to find a lack of options. Others felt that the breakfast did not meet their expectations, describing it as tasteless, limited or not as advertised.
Overall, while some guests enjoyed their breakfast with its simplicity and good flavor, others felt there was much room for improvement, particularly in variety, presentation and service responsiveness.
Dinner
Guests reviewing the dinner service at Ibis Irapuato noted significant limitations with the hotel's dining options. Many expressed disappointment in the lack of a fully operational restaurant, highlighting that it does not run all day and is completely closed during certain hours. This lack of availability extended to room service as well, which many found both slow and overpriced. The bar area was described as uninviting with no drinks available. Some reviews pointed out that lunch offerings were particularly unsatisfactory with food either running out quickly or being of poor quality. On a positive note, guests did find good food at nearby restaurants, suggesting alternatives close to the hotel for a better dining experience.
Rooms
Guests of the Ibis Irapuato provide mixed feedback about the rooms, highlighting both positive and negative aspects. Many reviews commend the cleanliness and modernity of the rooms, praising them for their comfort and practicality despite their simplicity. The beds are considered to be of good size and provide a satisfactory level of comfort, contributing positively to the overall room experience. Additionally, the facilities and installations of the hotel are noted as being new and well-maintained with a spacious lobby and clean common areas.
However, a recurring issue mentioned by several guests is the small size of the rooms, which some found to be almost problematic. Despite the compact spaces, the rooms manage to stay functional and maintain a tidy appearance. On the downside, some rooms were reported to have noticeable wear and tear on the furniture and issues with cleanliness upon check-in, such as dusty surfaces, dirty towels and occasional unclean bathrooms. A lack of amenities like garbage bins, safes, irons and TV remote controls were also mentioned by several reviewers.
There appear to be occasional maintenance issues as well with mentions of insufficient water flow in showers and environmental noise from the surroundings. Despite these downsides, the hotel's location is generally well-liked, making it a functional choice for travelers looking for a simple and clean place to stay.
Beds
When planning a stay at Ibis Irapuato, one can expect a mixed experience with the hotel's beds. Many guests have praised the beds as comfortable, clean and conducive to a good night's sleep, often highlighting the comfort and quality of the firm mattresses. However, there have been several comments regarding inconsistencies in bed comfort. Some beds were reported as too hard or too small, while a few guests mentioned issues with mattress wear and even bed bugs. Though the beds generally receive positive remarks for comfort, the pillows seem to be a recurring problem with multiple guests finding them too high or uncomfortable. Overall, the quality of the beds at Ibis Irapuato seems to vary with many positive experiences tempered by some notable concerns.
Cleanliness
The Ibis Irapuato stands out in guest reviews for its overall cleanliness. Visitors frequently highlight the clean facilities and modern, tidy rooms as major positives. It is noted that everything, including the installations, is very clean, contributing to a comfortable stay. The hotel is described as economical, practical and well-maintained with clean and safe environments.
Guests also commend the staff for being friendly and attentive, further enhancing the experience. However, there were occasional remarks about specific cleaning lapses, such as dust on the floor or issues with bathroom cleanliness. Despite these isolated incidents, the general consensus is that the hotel maintains high standards of cleanliness and comfort. The hotel also offers good internet service and effective air conditioning, adding to the overall positive impression.
Staff
The staff at Ibis Irapuato receive high praise for their friendly and attentive service. Guests frequently highlight the excellent treatment they receive, noting the kindness and pleasant demeanor of most team members. Reception, in particular, is often described as accommodating and courteous with special mentions of exemplary service from individuals like Ms. Lucero Gutiérrez and Ms. Adriana.
However, not all experiences are positive. Some guests report poor customer service, citing receptionists who seem unmotivated or unfriendly and issues with attentiveness to specific requests. Despite these occasional lapses, the overall sentiment remains favorable, emphasizing the staff's general dedication to providing a welcoming environment.
The warmth of the employees, combined with good service from the housekeeping and security teams, makes a notable impact, enhancing the overall guest experience at this hotel. The positive comments significantly outweigh the negatives, painting a picture of a hotel with largely commendable staff.
Parking
The Ibis Irapuato Hotel offers various opinions regarding its parking facilities, providing a mix of convenience and drawbacks. On the positive side, guests have appreciated the spaciousness of the parking lot, which allows for comfortable parking. The lot is private and recognized for being clean, which adds a layer of reassurance for travelers.
However, there are notable concerns. The parking lot is situated at the back of the hotel, which some guests find inconvenient due to the distance from the main entrance. Accessibility is also an issue, particularly at night, as the area appears dark and neglected, raising security concerns for its users. Despite some guests mentioning secure parking, others feel the parking lot isn't very secure and have pointed out a lack of overall vigilance.
In summary, while the parking lot at Ibis Irapuato is spacious and private, its remote location and potential security issues can be drawbacks for some travelers.
Family
Ibis Irapuato offers a comfortable place to rest with the added convenience of a good breakfast included in the stay. The location is advantageous, situated within a shopping plaza that features convenience stores and nearby restaurants, making it super accessible by several roads. However, it lacks activities or events specifically designed for families and children. While the staff could benefit from improved customer service training, the hotel ensures guests have access to essentials, such as water in glass bottles.
Business
Ibis Irapuato is well-regarded for business travelers, offering an excellent executive experience with an environment conducive to work. The hotel's location is particularly convenient for professional purposes, making it an ideal choice for visits related to business. Guests appreciate the reliable WiFi and the efficient service offered by the accommodating staff. The executive breakfast is another highlight, providing a good start to the day. Though the business center lacks air conditioning, the overall atmosphere remains comfortable. Reception services are noted for their speed, rounding out a solid option for business trips.
No, Ibis Irapuato doesn't have any pool.
No, a spa isn't available at Ibis Irapuato.
Yes, Ibis Irapuato welcomes dogs.
Yes, parking facilities are available at Ibis Irapuato.