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Summary of reviewsHoliday Inn Ipswich Orwell by IHG enjoys an exceptional reputation among guests, significantly due to its strategic location and outstanding service. Situated at the edge of town, the hotel offers easy access from the A14 motorway and ample parking, making it convenient for both leisure and business travelers. The area provides a tranquil setting while being close to local attractions, shops, and restaurants. Guests consistently highlight the welcoming and accommodating staff, whose friendly and efficient service enriches the stay.
Visitors appreciate the spacious and clean rooms, often noting the modern, refurbished bathrooms and extremely comfortable beds, contributing to a relaxing and restful stay. The hotel's cleanliness is a standout feature, consistently praised despite being an older property. The combination of well-maintained spaces and helpful staff leaves a strong positive impression.
Dining at the hotel, especially breakfast, is highly regarded. Guests enjoy the wide variety of breakfast options, including fresh fruit and gluten-free alternatives, complemented by attentive service. Although dinner receives mixed reviews, the meals are generally described as enjoyable with good service.
Families and pet owners find the hotel particularly accommodating, with thoughtful amenities such as family-friendly room arrangements and a genuine pet-friendly policy, including treats and water for dogs. The hotel provides excellent value for money, offering a balance between comfort and affordability. While not a luxury venue, it fulfills the needs of travelers with consistent quality and good connectivity, making it an ideal choice for both short business trips and family visits.
Overall, Holiday Inn Ipswich Orwell by IHG stands out for its fantastic location, comfortable accommodations, and exceptional staff, ensuring a pleasant and worthwhile stay for a wide array of guests. Show more
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Categories
Hotel near Golf Courses
A standard hotel offering convenient access to Ipswich-area golf courses. It provides reliable accommodation for golfers seeking a base near the town.
Dog Friendly Hotel
This hotel is dog-friendly.
Business Hotel
Holiday Inn hotels generally offer business-friendly amenities such as meeting rooms, business centers, and high-speed internet, making them suitable for business travelers. This location in Ipswich Orwell is likely equipped to handle corporate needs.
Accessible Hotel
This hotel offers accessible rooms with en-suite bathrooms that include a bath with handrails and an emergency pull cord. The property is wheelchair accessible throughout its grounds. It provides a flat terrain between parking and the entrance, with curb cuts and six designated wheelchair-accessible parking spaces, along with a parking drop-off point adjacent to the entrance.
Hotel with Gym
This hotel includes a fitness center for guests, offering a gym and various fitness activities to support their workout routines during their stay.
Hotel for Honeymoon
Family Friendly Hotel
Cheap Hotel
4-Star Hotel
Room Types
Standard RoomThis room comes with a private bathroom, satellite TV and tea/coffee making facilities. High-speed internet is also available.
Double Room with Sofa BedThis room comes with a private bathroom, satellite TV and tea/coffee making facilities. High-speed internet is also available.
Double Room - AccessibleThis room comes with a private bathroom, satellite TV and tea/coffee making facilities. High-speed internet is also available.
Premium Double RoomLarger double rooms with complimentary mineral water and chocolate.
Leisure King Room - Non-SmokingThis room comes with a private bathroom, satellite TV and tea/coffee making facilities. High-speed internet is also available.
King SuiteLarger double rooms with complimentary mineral water and chocolate.
Standard Double RoomThis room comes with a private bathroom, satellite TV and tea/coffee making facilities. High-speed internet is also available.
Standard Double Room with Sofa BedFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as a sofa. The unit has 2 beds.
Premium RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room has a tea and coffee maker, a wardrobe, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
The Holiday Inn Ipswich Orwell by IHG boasts a prime location that is a major highlight for visitors. Situated on the edge of town, it offers the convenience of easy access from the A14 motorway, making it straightforward to find and ideal for exploring the surrounding areas. Guests frequently praise the ample parking facilities, contributing to a hassle-free stay. The hotel's position provides a tranquil setting, away from the hustle and bustle, yet close enough to vibrant restaurants, shops, pubs, and leisure activities. For those attending specific events, local attractions, or business engagements, the location meets varied needs, whether it's proximity to a driving test center, race tracks, retail parks, or Ipswich's town center. Additionally, the friendly and accommodating staff enhance the experience, ensuring guests feel welcomed and comfortable, while the clean and spacious rooms provide a restful environment. From family visits to work trips, the hotel accommodates diverse reasons for travel, offering great value for money and easy access to the delights of Suffolk, including its beaches, castles, and more.
Breakfast
The breakfast experience at the Holiday Inn Ipswich Orwell by IHG appears to consistently impress guests with its wide variety and quality offerings. Many rave about the fantastic breakfast buffet and note the great selection of items, which includes traditional hot English breakfasts, Danish pastries, and fresh fruit, often praised for its freshness and flavor. The service is frequently highlighted, with friendly and attentive staff contributing to the enjoyable dining atmosphere. Gluten-free options are notably appreciated, with some guests marveling at the availability of a separate toaster for gluten-free bread, which is not commonly found.
Though the breakfast is generally highly regarded, a few people express concerns about the pricing, feeling it to be on the higher side unless pre-booked. There are a few isolated instances of guests encountering replenishment issues or equipment malfunctions, such as broken toasters or coffee machines. Despite this, the overall sentiment remains positive, with many guests feeling the breakfast sets them up well for the day. The combination of good food, great service, and a pleasurable dining environment makes breakfast a highlight of the stay for most visitors to the Holiday Inn Ipswich Orwell.
Dinner
The dinner experience at Holiday Inn Ipswich Orwell by IHG presents a mix of opinions from guests, with notable highlights and some areas for improvement. Many guests found the food to be very nice, lovely, and fabulous, appreciating the good and freshly cooked meals offered at the hotel restaurant, which some described as enjoyable and hot. The service from the staff also received positive remarks, with a good and helpful team complementing the dining experience.
However, certain reviews noted that the dinner choices were quite limited and expensive for the quality served, with some describing the menu options as mediocre and nothing special. There was also feedback regarding the food quality at times, with mentions of overcooked fish, cold and burnt pizzas, and nachos lacking key ingredients.
The restaurant itself had mixed reviews, with some finding it a good place for dinner and others expressing dissatisfaction with the overall experience, including the price of meals and inconsistencies in service at the bar. Breakfast options, on the other hand, were generally well-received, with excellent choices available to diners.
Overall, while there are commendable points about the food and service, potential guests might encounter variations in the dining experience at this hotel.
Rooms
At the Holiday Inn Ipswich Orwell by IHG, guests consistently highlight the delightful rooms, which offer a spacious and comfortable experience. Many reviews emphasize the cleanliness of the rooms, featuring modern and recently refurbished bathrooms with impressive showers. The beds are often described as large and extremely comfortable, ensuring a restful night's sleep. Rooms are noted for being well-equipped with essential amenities such as tea and coffee making facilities, and some are family-friendly, offering convenience for guests traveling with children. Although some feedback mentions dated furnishings, the overall impression is of a clean and welcoming environment enhanced by friendly, helpful staff. The hotel’s excellent location further adds to its appeal, making it a strong choice for visitors looking for comfortable and convenient accommodations.
Beds
The beds at the Holiday Inn Ipswich Orwell by IHG have been praised for their comfort and size by many guests. Numerous reviews highlight the beds as comfortable and cozy, with some guests finding them surprisingly pleasant for a good night's sleep. The choice of hard or soft pillows has also been appreciated, adding an extra touch of customization to the sleeping experience. Many guests describe the beds as large, with king-sized options being modern and spacious. Although there are mentions of less-than-ideal mattresses and occasional discomfort due to the use of two single mattresses for king-sized beds, the overall sentiment leans towards positive experiences. The hotel pairs these comfortable sleeping arrangements with clean and spacious rooms, contributing to a pleasant stay. Despite a few criticisms, the general consensus appreciates the comfortable bedding and the restful atmosphere it creates, making the hotel a welcoming choice for travelers.
Cleanliness
The Holiday Inn Ipswich Orwell by IHG stands out for its impeccable cleanliness, as consistently noted by guests. Visitors frequently highlight the spotlessly clean rooms and well-maintained spaces throughout the hotel. Despite being an older property, its rooms are described as clean, modern, and comfortable. The bathrooms receive commendations for their modern and immaculate state, contributing to an overall fresh and tidy atmosphere.
Guests appreciate the friendly and helpful staff, who enhance the welcoming environment. The combination of cleanliness, comfort, and attentive service leaves a positive impression. Although there were occasional concerns, such as bedding issues or a strong smell from cleaning agents, these instances appear to be exceptions rather than the norm.
The hotel's prime location and the noticeable fresh smell upon entering the rooms further enhance the stay, making it a popular choice for those visiting Ipswich. With its excellent value for money and high standards of hospitality, the Holiday Inn Ipswich Orwell by IHG delivers a reliably clean and comfortable experience.
Staff
Guests at Holiday Inn Ipswich Orwell by IHG consistently commend the hotel staff for their exceptional service and hospitality. Visitors describe the staff as notably accommodating, friendly, and efficient, ensuring a pleasant stay from start to finish. The reception staff, particularly individuals like Rebecca, Sean, Natalie, and Georgina, receive glowing mentions for being welcoming, informative, and going above and beyond to assist guests. The hotel's restaurant staff are equally praised for their service-minded approach and friendliness, contributing to a warm ambiance.
Guests appreciate the professionalism and courtesy exhibited by the staff, who are attentive to needs and eager to provide support, whether it's arranging transportation or handling early check-ins. Despite a few challenges with email communication and occasional issues at the bar, the overall impression remains positive, with guests valuing the staff's cheerful demeanor and readiness to help.
Overall, the staff at Holiday Inn Ipswich Orwell are highlighted as a vital asset to the hotel, adding to the enjoyment of the clean and comfortable facilities and enhancing the dining experience with excellent food. Their dedication to customer service ensures that many guests express intentions to return.
Wi-Fi
The Holiday Inn Ipswich Orwell by IHG generally offers a reliable and strong WiFi connection, providing seamless internet access to guests. Those staying at the hotel can expect a stable and free internet experience, indicating good overall connectivity. However, it's worth noting that there might be occasional disconnections depending on the room's location. Despite this, the majority of guests did not report issues related to the WiFi, suggesting satisfaction with the service for most visitors.
Family
Holiday Inn Ipswich Orwell by IHG presents itself as a welcoming destination for families, offering a genuinely accommodating environment. Guests have noted the hotel's efforts to cater to families, providing options such as adjacent rooms, which can be convenient for those traveling with larger groups. The family-friendly atmosphere is underscored by practical amenities, including travel cots that are ready upon arrival, as well as executive rooms that comfortably sleep four. The breakfast experience is highlighted with variety and quality, appealing to guests of all ages, and children are particularly delighted to eat for free.
The hotel's ease of access makes it simple for families with children to enjoy their stay, and the helpfulness of the reception staff—particularly concerning children's accommodations—adds to the positive experience. Furthermore, guests who travel with pets find comfort in the dog-friendly policy, allowing pets to join the breakfast experience. With its ideal location and reputation for friendly service, Holiday Inn Ipswich Orwell stands out as a reliable choice for families visiting the area.
4 Star
Holiday Inn Ipswich Orwell by IHG stands out as one of the preferred choices in its vicinity, offering fantastic value for money. The hotel impresses with its lovely staff, comfortable rooms, and satisfying breakfast, which contributes to a high standard experience for guests. From the moment visitors approach the hotel, there's a quality feel that permeates both the exterior and interior spaces. While the facility does not boast a four-star status, it surpasses expectations for those prioritizing comfort over luxury. The hotel's price-performance ratio is commendable, making it a recommended option for travelers seeking a pleasant and worthwhile stay.
Business
Nestled in a strategic location, the Holiday Inn Ipswich Orwell by IHG shines as a convenient choice for business travelers needing to be in the area for work. The hotel offers easy access, with many reviewers appreciating the short hop to the site from surrounding areas, making it ideal for business meetings. Guests frequently note that this spot is perfect for brief stays, with clean and comfortable facilities that cater to those on business trips. The ample parking spaces further enhance the ease of access.
While the hotel may come across as a typical business venue, it still meets the requisite needs for a productive visit. Its location is frequently highlighted as perfect for work-related purposes, offering a suitable environment for solo business travelers who prioritize efficiency during their stays.
The well-equipped bedrooms are pointed out as a positive feature, with good value compared to Premier Inn. A standout aspect is the excellent breakfast selection, which caters to diverse tastes and is appreciated by those eager to start their day on a good note.
Holiday Inn Ipswich Orwell by IHG may not amaze with luxurious facilities, but it offers essential comforts with helpful and friendly staff, making it a practical choice for business trips of one or two nights, especially for those looking for consistency and quality during their professional travel.
Dog Friendly
At Holiday Inn Ipswich Orwell by IHG, guests traveling with dogs can expect a warm and accommodating atmosphere. The hotel is praised for its genuinely dog-friendly facilities, highlighted by thoughtful touches such as treats and water available at reception, and a welcoming policy that extends even into the bar area. Booking a dog-friendly room comes highly recommended, as guests consistently report that staff go above and beyond to make both human and canine visitors feel right at home. Many reviews commend the staff's friendliness and eagerness to assist, ensuring that special requirements – like gluten-free needs – are met with ease.
In addition to its pet accommodations, the hotel offers convenient amenities such as plentiful parking, and guests note that the breakfast is truly outstanding. For those traveling with dogs, the additional pet fee is a consideration, although advance notice would be appreciated. Overall, Holiday Inn Ipswich Orwell stands out as an excellent choice for travelers with pets, supported by a team dedicated to making everyone – furry or not – feel exceptionally welcomed.
No, Holiday Inn Ipswich Orwell by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Ipswich Orwell by IHG.
Yes, Holiday Inn Ipswich Orwell by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Ipswich Orwell by IHG.