B&B HOTEL Ipswich
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Summary of reviewsPenta Hotel Ipswich receives consistent praise for its strategic and convenient location. Positioned within a short walking distance to Ipswich train station, Portman Road Stadium and the city center, it serves as an excellent base for both tourists and business travelers. Guests appreciate the easy access to shopping areas, dining options, the waterfront and the marina, all while enjoying a relatively tranquil setting away from the main hustle and bustle of the city.
Breakfast at the hotel is highly rated with many guests describing it as delicious and varied. An extensive selection of hot and cold options, including vegan choices, ensures everyone finds something to their liking. While some guests felt the breakfast was overpriced and occasionally found items not replenished promptly, the overall sentiment is of satisfaction, bolstered by friendly and professional service.
Dinner experiences are varied with the food quality often praised for its taste and presentation, especially the burgers and evening meals. However, frequent restaurant closures due to private events or staff shortages led to disappointment for some guests. High prices and limited menu options also garnered mixed reactions, though the bar and dining areas with amenities like a free pool table provided a pleasant atmosphere for those who did dine in.
Guestrooms at Penta Hotel Ipswich are described as clean, spacious and comfortable, featuring large beds and modern amenities. The stylish decor and industrial design elements enhance the overall appeal. Nevertheless, some guests reported issues with cleanliness, faulty equipment and noise disturbances. Despite these concerns, many find the rooms well-suited for a short stay.
The hotel's cleanliness standards receive positive remarks with many areas such as the lounge, reception and individual rooms kept spotless. The cleaning staff are commended for their thoroughness and friendliness. However, some common areas like corridors and carpets require more regular maintenance, as occasional lapses in housekeeping can detract from the otherwise positive impression.
Staff at Penta Hotel Ipswich are frequently recognized for their friendliness, helpfulness and professionalism, consistently contributing to a warm and welcoming atmosphere. Most guests appreciate their attentive service, though a few noted instances where staff appeared rushed or unprofessional. Generally, the positive interactions bolster the overall guest experience.
Wi-Fi at the hotel is generally well-regarded for its speed and reliability with many guests expressing satisfaction. However, some faced challenges with connectivity and signal strength in certain rooms, indicating sporadic issues that occasionally impacted the experience.
Family-friendly features like free baby cots, interconnecting rooms and kids-eat-free options make the hotel a viable choice for families. While some noted the absence of dedicated family rooms, the amenities and friendly staff create a welcoming environment for guests of all ages.
The hotel's gym and leisure facilities, including a lounge area with games, receive mixed feedback. The gym is described as modern and well-equipped but can feel crowded and would benefit from additional space and maintenance.
Finally, the bedding experience at Penta Hotel Ipswich is generally favorable with many guests finding the beds exceptionally comfortable. However, preferences on mattress firmness and pillow quality vary, leading to a range of experiences.
In summary, Penta Hotel Ipswich stands out for its excellent location, comfortable rooms and friendly staff, offering a solid and enjoyable stay with room for minor improvements in consistency and maintenance.
Categories
Breakfast at the hotel is highly rated with many guests describing it as delicious and varied. An extensive selection of hot and cold options, including vegan choices, ensures everyone finds something to their liking. While some guests felt the breakfast was overpriced and occasionally found items not replenished promptly, the overall sentiment is of satisfaction, bolstered by friendly and professional service.
Dinner experiences are varied with the food quality often praised for its taste and presentation, especially the burgers and evening meals. However, frequent restaurant closures due to private events or staff shortages led to disappointment for some guests. High prices and limited menu options also garnered mixed reactions, though the bar and dining areas with amenities like a free pool table provided a pleasant atmosphere for those who did dine in.
Guestrooms at Penta Hotel Ipswich are described as clean, spacious and comfortable, featuring large beds and modern amenities. The stylish decor and industrial design elements enhance the overall appeal. Nevertheless, some guests reported issues with cleanliness, faulty equipment and noise disturbances. Despite these concerns, many find the rooms well-suited for a short stay.
The hotel's cleanliness standards receive positive remarks with many areas such as the lounge, reception and individual rooms kept spotless. The cleaning staff are commended for their thoroughness and friendliness. However, some common areas like corridors and carpets require more regular maintenance, as occasional lapses in housekeeping can detract from the otherwise positive impression.
Staff at Penta Hotel Ipswich are frequently recognized for their friendliness, helpfulness and professionalism, consistently contributing to a warm and welcoming atmosphere. Most guests appreciate their attentive service, though a few noted instances where staff appeared rushed or unprofessional. Generally, the positive interactions bolster the overall guest experience.
Wi-Fi at the hotel is generally well-regarded for its speed and reliability with many guests expressing satisfaction. However, some faced challenges with connectivity and signal strength in certain rooms, indicating sporadic issues that occasionally impacted the experience.
Family-friendly features like free baby cots, interconnecting rooms and kids-eat-free options make the hotel a viable choice for families. While some noted the absence of dedicated family rooms, the amenities and friendly staff create a welcoming environment for guests of all ages.
The hotel's gym and leisure facilities, including a lounge area with games, receive mixed feedback. The gym is described as modern and well-equipped but can feel crowded and would benefit from additional space and maintenance.
Finally, the bedding experience at Penta Hotel Ipswich is generally favorable with many guests finding the beds exceptionally comfortable. However, preferences on mattress firmness and pillow quality vary, leading to a range of experiences.
In summary, Penta Hotel Ipswich stands out for its excellent location, comfortable rooms and friendly staff, offering a solid and enjoyable stay with room for minor improvements in consistency and maintenance.
Cheap Hotel
Provides clean and comfortable rooms with essential amenities. Caters to budget travelers looking for a reliable and straightforward stay, with good transport links.
Accessible Hotel
B&B HOTEL Ipswich provides wheelchair-accessible facilities throughout its premises. The hotel, with 126 non-smoking rooms across three storeys, is fully reachable by lift. Wheelchair accessible rooms are available upon request, and all upper floors are accessible by elevator.
Hotel with Gym
This hotel features a 24-hour fitness centre, providing guests with convenient access to exercise facilities at any time. It also offers 'in-room fitness,' adding flexibility for guests who prefer to work out privately.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Guest Reviews
Penta Hotel Ipswich is frequently praised for its convenient and central location, making it an ideal base for various activities in Ipswich. The hotel is within easy reach of Ipswich train station with numerous reviews highlighting the short walking distance to it, typically around five minutes. This ease of access to the train station is a major plus, particularly for guests traveling by rail.
The hotel’s proximity to Portman Road Stadium makes it a perfect choice for football enthusiasts, often noted to be just a five-minute walk away. Additionally, the city center is also reachable on foot within 10 to 20 minutes, providing access to shopping streets, the theater and various dining options.
Guests also appreciate the hotel's closeness to the waterfront and marina, adding to its appeal for those looking to explore different facets of the city. Despite some mentioning that the hotel is slightly on the outskirts of the main hustle and bustle, the convenient walking distances to essential spots like the town center and the marina seem to outweigh any minor inconveniences.
Overall, Penta Hotel Ipswich’s strategic location near the station, stadium and city center, combined with the well-regarded staff and room quality, makes it a solid choice for visitors to the town.
Penta Hotel Ipswich offers a varied breakfast experience that has largely received positive feedback from guests. Many reviews highlight the breakfast as amazing, excellent and delicious, often noting the extensive selection available, including both hot and cold options as well as vegan choices. Guests appreciated the fresh, tasty and plentiful food with some describing it as one of the best hotel breakfasts they've had. The friendly and professional staff also received commendation for their service during breakfast.
However, there are some criticisms with a few guests finding the breakfast overpriced and mentioning that items were not always replenished promptly or were not kept hot. Despite these issues, the overall sentiment is that the breakfast is a great start to the day with a rich variety of food that caters to different tastes and dietary needs. Furthermore, the cleanliness and friendly atmosphere contribute to a generally pleasant breakfast experience at the hotel.
Dinner at Penta Hotel Ipswich offers a mixed experience with many guests praising the quality and taste of the food. Several reviews highlight that the meals were amazing with particular commendations for the burgers, which were described as delicious. Guests also enjoyed lovely and delicious evening meals and some even extended their dining experience to lunch, which was reported to be very nice.
The bar and restaurant areas are well-received, noted for their great facilities including a free pool table and other amenities that contribute to a pleasant atmosphere. The food is frequently described as great with some guests delighting in its higher-than-expected standard. The dinner menu, despite being limited, managed to satisfy many with tasty and enjoyable options.
However, there are significant issues with availability and service consistency. Numerous guests reported the restaurant being closed often, sometimes due to private events, staff shortages or the kitchen being unavailable. These closures lead to disappointment with some guests having to seek alternative dining options or resorting to room service, which, when available, was praised for its quality.
Prices at the restaurant have been a point of contention with several reviews noting that food and drink can be exorbitantly expensive, sometimes not matching the value for what was served. Complaints also included overcooked food, limited menu options and occasional poor food quality.
In summary, while the food at Penta Hotel Ipswich has the potential to impress with its taste and presentation, the dining experience can be overshadowed by frequent closures, limited menu variety and high prices. Balancing these factors can lead to a memorable experience, but consistency remains a concern.
The guest reviews for Penta Hotel Ipswich reveal a mix of experiences, emphasizing both strengths and areas for improvement. Highlighting the positive aspects, the rooms are frequently described as clean, spacious and comfortable with modern amenities and stylish decor. The large beds and well-designed bathrooms often receive appreciation. Additionally, many guests enjoyed the functional and well-proportioned rooms with some praising the industrial and quirky design elements.
However, there are notable criticisms regarding maintenance and cleanliness with several instances of rooms being dirty, having faulty equipment and inadequate heating or cooling systems. Noise appears to be an issue for rooms facing the main road or near the lifts, affecting overall comfort. Some guests also pointed out the limited wardrobe space and described the room sizes as smaller than expected.
The hotel’s dining area received less favorable reviews for cleanliness with comments on dirty chairs and carpets. Despite these issues, the overall sentiment suggests that the hotel offers a decent stay for a short period with comfortable and well-equipped rooms, especially if one lands on a well-maintained and quieter room.
At Penta Hotel Ipswich, the bed experience is overwhelmingly positive. Most guests found the beds to be exceptionally comfortable, often describing them as comfy, very comfortable or even super comfy. Visitors particularly appreciated the large and spacious beds with some likening their comfort to that of a cozy nest, perfect for a good night's sleep. The mattresses also received praise for their high quality and firmness, contributing significantly to the overall comfort.
However, not all guests shared this sentiment. A notable number of reviews mentioned issues with bed comfort, including some finding the beds too hard or too soft. There were also occasional complaints about the duvet size being insufficient for the bed size and pillows being either too soft or uncomfortable, indicating some inconsistency in bedding comfort.
In summary, while Penta Hotel Ipswich boasts a strong reputation for comfortable beds and clean bedding, individual preferences on mattress firmness and pillow softness can vary, leading to mixed experiences among guests.
'Penta Hotel Ipswich' has garnered a significant amount of praise for its cleanliness and welcoming atmosphere. Guests consistently highlight the spotless condition of the hotel, extending from the lounge area to the bathrooms and describe the rooms as very clean and well maintained. The beds are reported to be comfortable with fresh linen and towels. Many noted that the hotel overall, including the lift, reception and corridors, was kept very clean with a high level of attention to detail.
However, there are some areas that require improvement. Common areas such as corridors and hallways are frequently described as dirty with some guests noting stained carpets and neglected paintwork. Additionally, some rooms and bathrooms showed signs of oversight with issues like dusty surfaces, blocked sinks and dirty curtains being mentioned.
Despite these criticisms, reviews consistently highlighted the spotless condition of many rooms upon arrival with particular praise for the clean and stylish decor. The cleaning staff received accolades for their friendliness and thoroughness. However, some guests experienced inconsistencies in housekeeping services, reporting that their rooms were not cleaned on subsequent days without prior notice.
In summary, 'Penta Hotel Ipswich' is recognized for its clean and comfortable rooms, though it occasionally falters in maintaining the cleanliness of its common areas and consistent housekeeping standards.
The reviews for 'Penta Hotel Ipswich' paint a largely positive picture of the staff, who are frequently described as friendly, helpful and professional. Guests consistently highlight the staff's pleasant and welcoming manner, noting their readiness to assist and provide exceptional service. Specific mentions include their efficiency, attentiveness and a willingness to go above and beyond to meet guests' needs, from offering advice at the reception to ensuring guests' comfort during their stay.
There are also commendations for the staff's professionalism and politeness, contributing to a warm atmosphere within the hotel. Some reviews mention standout individual staff members for their excellent service. Guests were generally satisfied with the handling of check-in procedures, early accommodations and additional requests like electric heaters or parking arrangements.
However, the reviews are not without criticism. A few guests felt that the staff seemed rushed or under pressure, leading to occasional lapses in service quality. Some experienced unwelcoming attitudes and perceived unprofessionalism during their interactions. Despite these sporadic negative experiences, the overall sentiment remains favorable with many guests appreciating the positive engagement and the concerted efforts of the staff to ensure a pleasant stay.
The Wi-Fi at Penta Hotel Ipswich received mixed reviews from guests. On the positive side, many highlighted the excellent and fast internet connection throughout the building, making it easy to stay connected. Guests appreciated that the Wi-Fi was free of charge in the rooms and hotel premises and several noted that the connection was reliable and worked perfectly, even describing it as the best Wi-Fi they’ve experienced in Ipswich. Moreover, the Wi-Fi speed was generally commended as decent, good or great with some pointing out that it worked really well.
However, not all feedback was favorable. Some guests experienced unreliable Wi-Fi with occasional mentions of poor signal quality and necessity to re-enter login credentials daily. There were instances where the Wi-Fi did not work at all in certain rooms and some even faced issues with the internet over several days, affecting their ability to work. A few guests found the instructions for connecting to the Wi-Fi unclear, which exacerbated their frustration. Despite these drawbacks, the overall impression of the Wi-Fi at the Penta Hotel Ipswich tends to be positive with many guests finding it satisfactory for their needs.
The Penta Hotel Ipswich offers a range of leisure activities and amenities that guests seem to appreciate. The lounge area includes various games, such as billiards, darts, shuffleboard and complimentary video games, adding to the hotel's appeal. Multiple reviews highlight the enjoyment of playing pool for free, contributing to a welcoming and entertaining atmosphere.
The gym receives generally positive feedback, although opinions vary on its size and capacity. Described as modern and well-equipped, this small but functional fitness room satisfies many guests, despite being crowded with more than two people at a time. Some guests noted that the gym is easy to book and found the range of equipment very good, but others mentioned limitations such as the need for more space and better-maintained running machines.
Overall, while the Penta Hotel Ipswich's gym might benefit from a few improvements, its combination of sporting and recreational amenities provides an engaging and enjoyable stay for guests.
Penta Hotel Ipswich offers a family-friendly atmosphere that is welcoming for guests of all ages. The hotel is recognized for its family-friendly environment, making it an ideal choice for family reunions and gatherings. It provides practical amenities such as free baby cots and interconnecting rooms, which are especially convenient for families traveling together. Guests have appreciated the spacious and comfy accommodations, as well as the clean and quiet hallways.
The hotel staff have been described as nice, friendly and helpful, contributing to a pleasant stay. Families traveling with children benefit from perks like kids eating for free and the convenience of corresponding rooms. The hotel also goes the extra mile by accommodating specific requests, such as providing milk for grandchildren's bottles.
While the hotel generally caters well to families, some reviews note that it might not be the best option for stays with kids due to the absence of family rooms. However, the overall experience for families tends to be positive with options that cater to a diverse range of family needs.
Penta Hotel Ipswich offers a mixed bag of experiences, often highlighted for its great value for money and stylish decor. While some guests have described their stay as thoroughly enjoyable with a touch of luxury synonymous with a four-star rating, others argue that the hotel's facilities do not quite meet these high standards, feeling closer to a three-star experience.
The hotel is praised for its stylish and chic ambiance, modern furnishings and cleanliness. Reviewers have commended the superb service and the variety in traditional and continental breakfast options. The lounge and outdoor areas are also noted for their appeal. Guests appreciate the walk-in shower, considering it a highlight deserving of a five-star acclaim.
However, there are frequent mentions that the hotel does not fully live up to its four-star rating with some feeling it is overpriced for what it offers. Opinions are divided, as others still find the pricing fair for the level provided, emphasizing the hotel’s general feel and decor as positive aspects. The four-star rating seems to be a topic of contention with some guests convinced of its merit, while others feel let down by the amenities compared to other four-star standards.
Overall, Penta Hotel Ipswich delivers a comfortable and stylish stay, particularly appealing for those mindful of budget, though it may not fully meet the expectations for a four-star experience according to more discerning travelers.
Penta Hotel Ipswich proves to be a comfortable and functional option for business travelers. Boasting a great Wi-Fi connection, the hotel caters well to those needing to stay connected and productive. The bar area is frequently highlighted as a superb spot for informal business meetings, offering a conducive atmosphere for work discussions. The breakfast options are excellent with wide choices that cater to the needs of business guests, which is often appreciated by those on tight schedules.
The hotel's location is convenient for business travel and its business services available in the lobby area make it a strategic choice for working professionals. Conference rooms are spacious and well-suited for larger business events and meetings, while the availability of desks and chairs in rooms provides a good setup for working in private.
Staff at the hotel are noted for being friendly and helpful, particularly in managing meetings and assisting with business needs. Despite some mention of management issues and specific instances of booking mix-ups, the overall experience for business travelers remains positive. The nature of the environment is very business-like with a focus on providing facilities and services that cater primarily to business stays.
However, some reviewers did face issues related to additional charges for facilities that were previously booked and included, plus occasional problems with room bookings and checking in. Despite these isolated concerns, Penta Hotel Ipswich remains a popular choice for short business stays and work trips, thanks to its dedicated business amenities and favorable location.
Penta Hotel Ipswich generally receives positive feedback regarding its accessibility for guests with disabilities. The hotel is praised for being wheelchair friendly and having convenient lift access, making it easier for those with limited mobility. The staff often receive commendation for their helpfulness in accommodating guests with disabilities.
The hotel's location is highlighted as being especially convenient for rail passengers with easy access from the nearby train station. Guests also appreciate features like accessible rooms, wet rooms and accessible bathrooms, which enhance the stay for those with mobility challenges.
However, there are a few areas where the hotel could improve. Some guests noted a lack of accessible rooms and a few reported that they wished for better bathroom facilities, like the presence of a seat in the accessible room bathrooms. Additionally, rooms assigned away from the entrance could pose a challenge for some guests.
Despite these minor drawbacks, the overall sentiment is that Penta Hotel Ipswich offers good accessibility features, ensuring a comfortable and accommodating stay for guests with disabilities.
Penta Hotel Ipswich has garnered favorable reviews for its dog-friendly atmosphere, making it a standout choice for pet owners traveling with their furry companions. Guests appreciated the welcoming attitude towards dogs with many delighted by the sight of numerous dogs around the hotel, both on and off leashes. Visitors noted that their pets enjoyed the stay as much as they did and the ground floor rooms proved convenient for those with dogs.
While the hotel charges a fee for pets, many found that the overall experience was worth it. The hotel provides dog treats, which added a nice touch for the canine guests. However, a few reviews mentioned the absence of additional amenities specifically for dogs, such as water bowls or suggestions for nearby walks. A minor downside was the occasional noise from barking dogs in the mornings and evenings.
Despite these small issues, Penta Hotel Ipswich remains highly recommended for being very pet-friendly, offering a comfortable environment for both owners and their pets.
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Location
The hotel’s proximity to Portman Road Stadium makes it a perfect choice for football enthusiasts, often noted to be just a five-minute walk away. Additionally, the city center is also reachable on foot within 10 to 20 minutes, providing access to shopping streets, the theater and various dining options.
Guests also appreciate the hotel's closeness to the waterfront and marina, adding to its appeal for those looking to explore different facets of the city. Despite some mentioning that the hotel is slightly on the outskirts of the main hustle and bustle, the convenient walking distances to essential spots like the town center and the marina seem to outweigh any minor inconveniences.
Overall, Penta Hotel Ipswich’s strategic location near the station, stadium and city center, combined with the well-regarded staff and room quality, makes it a solid choice for visitors to the town.
Breakfast
However, there are some criticisms with a few guests finding the breakfast overpriced and mentioning that items were not always replenished promptly or were not kept hot. Despite these issues, the overall sentiment is that the breakfast is a great start to the day with a rich variety of food that caters to different tastes and dietary needs. Furthermore, the cleanliness and friendly atmosphere contribute to a generally pleasant breakfast experience at the hotel.
Dinner
The bar and restaurant areas are well-received, noted for their great facilities including a free pool table and other amenities that contribute to a pleasant atmosphere. The food is frequently described as great with some guests delighting in its higher-than-expected standard. The dinner menu, despite being limited, managed to satisfy many with tasty and enjoyable options.
However, there are significant issues with availability and service consistency. Numerous guests reported the restaurant being closed often, sometimes due to private events, staff shortages or the kitchen being unavailable. These closures lead to disappointment with some guests having to seek alternative dining options or resorting to room service, which, when available, was praised for its quality.
Prices at the restaurant have been a point of contention with several reviews noting that food and drink can be exorbitantly expensive, sometimes not matching the value for what was served. Complaints also included overcooked food, limited menu options and occasional poor food quality.
In summary, while the food at Penta Hotel Ipswich has the potential to impress with its taste and presentation, the dining experience can be overshadowed by frequent closures, limited menu variety and high prices. Balancing these factors can lead to a memorable experience, but consistency remains a concern.
Rooms
However, there are notable criticisms regarding maintenance and cleanliness with several instances of rooms being dirty, having faulty equipment and inadequate heating or cooling systems. Noise appears to be an issue for rooms facing the main road or near the lifts, affecting overall comfort. Some guests also pointed out the limited wardrobe space and described the room sizes as smaller than expected.
The hotel’s dining area received less favorable reviews for cleanliness with comments on dirty chairs and carpets. Despite these issues, the overall sentiment suggests that the hotel offers a decent stay for a short period with comfortable and well-equipped rooms, especially if one lands on a well-maintained and quieter room.
Beds
However, not all guests shared this sentiment. A notable number of reviews mentioned issues with bed comfort, including some finding the beds too hard or too soft. There were also occasional complaints about the duvet size being insufficient for the bed size and pillows being either too soft or uncomfortable, indicating some inconsistency in bedding comfort.
In summary, while Penta Hotel Ipswich boasts a strong reputation for comfortable beds and clean bedding, individual preferences on mattress firmness and pillow softness can vary, leading to mixed experiences among guests.
Cleanliness
However, there are some areas that require improvement. Common areas such as corridors and hallways are frequently described as dirty with some guests noting stained carpets and neglected paintwork. Additionally, some rooms and bathrooms showed signs of oversight with issues like dusty surfaces, blocked sinks and dirty curtains being mentioned.
Despite these criticisms, reviews consistently highlighted the spotless condition of many rooms upon arrival with particular praise for the clean and stylish decor. The cleaning staff received accolades for their friendliness and thoroughness. However, some guests experienced inconsistencies in housekeeping services, reporting that their rooms were not cleaned on subsequent days without prior notice.
In summary, 'Penta Hotel Ipswich' is recognized for its clean and comfortable rooms, though it occasionally falters in maintaining the cleanliness of its common areas and consistent housekeeping standards.
Staff
There are also commendations for the staff's professionalism and politeness, contributing to a warm atmosphere within the hotel. Some reviews mention standout individual staff members for their excellent service. Guests were generally satisfied with the handling of check-in procedures, early accommodations and additional requests like electric heaters or parking arrangements.
However, the reviews are not without criticism. A few guests felt that the staff seemed rushed or under pressure, leading to occasional lapses in service quality. Some experienced unwelcoming attitudes and perceived unprofessionalism during their interactions. Despite these sporadic negative experiences, the overall sentiment remains favorable with many guests appreciating the positive engagement and the concerted efforts of the staff to ensure a pleasant stay.
Wi-Fi
However, not all feedback was favorable. Some guests experienced unreliable Wi-Fi with occasional mentions of poor signal quality and necessity to re-enter login credentials daily. There were instances where the Wi-Fi did not work at all in certain rooms and some even faced issues with the internet over several days, affecting their ability to work. A few guests found the instructions for connecting to the Wi-Fi unclear, which exacerbated their frustration. Despite these drawbacks, the overall impression of the Wi-Fi at the Penta Hotel Ipswich tends to be positive with many guests finding it satisfactory for their needs.
Gym
The gym receives generally positive feedback, although opinions vary on its size and capacity. Described as modern and well-equipped, this small but functional fitness room satisfies many guests, despite being crowded with more than two people at a time. Some guests noted that the gym is easy to book and found the range of equipment very good, but others mentioned limitations such as the need for more space and better-maintained running machines.
Overall, while the Penta Hotel Ipswich's gym might benefit from a few improvements, its combination of sporting and recreational amenities provides an engaging and enjoyable stay for guests.
Family
The hotel staff have been described as nice, friendly and helpful, contributing to a pleasant stay. Families traveling with children benefit from perks like kids eating for free and the convenience of corresponding rooms. The hotel also goes the extra mile by accommodating specific requests, such as providing milk for grandchildren's bottles.
While the hotel generally caters well to families, some reviews note that it might not be the best option for stays with kids due to the absence of family rooms. However, the overall experience for families tends to be positive with options that cater to a diverse range of family needs.
4 Star
The hotel is praised for its stylish and chic ambiance, modern furnishings and cleanliness. Reviewers have commended the superb service and the variety in traditional and continental breakfast options. The lounge and outdoor areas are also noted for their appeal. Guests appreciate the walk-in shower, considering it a highlight deserving of a five-star acclaim.
However, there are frequent mentions that the hotel does not fully live up to its four-star rating with some feeling it is overpriced for what it offers. Opinions are divided, as others still find the pricing fair for the level provided, emphasizing the hotel’s general feel and decor as positive aspects. The four-star rating seems to be a topic of contention with some guests convinced of its merit, while others feel let down by the amenities compared to other four-star standards.
Overall, Penta Hotel Ipswich delivers a comfortable and stylish stay, particularly appealing for those mindful of budget, though it may not fully meet the expectations for a four-star experience according to more discerning travelers.
Business
The hotel's location is convenient for business travel and its business services available in the lobby area make it a strategic choice for working professionals. Conference rooms are spacious and well-suited for larger business events and meetings, while the availability of desks and chairs in rooms provides a good setup for working in private.
Staff at the hotel are noted for being friendly and helpful, particularly in managing meetings and assisting with business needs. Despite some mention of management issues and specific instances of booking mix-ups, the overall experience for business travelers remains positive. The nature of the environment is very business-like with a focus on providing facilities and services that cater primarily to business stays.
However, some reviewers did face issues related to additional charges for facilities that were previously booked and included, plus occasional problems with room bookings and checking in. Despite these isolated concerns, Penta Hotel Ipswich remains a popular choice for short business stays and work trips, thanks to its dedicated business amenities and favorable location.
Accessible
The hotel's location is highlighted as being especially convenient for rail passengers with easy access from the nearby train station. Guests also appreciate features like accessible rooms, wet rooms and accessible bathrooms, which enhance the stay for those with mobility challenges.
However, there are a few areas where the hotel could improve. Some guests noted a lack of accessible rooms and a few reported that they wished for better bathroom facilities, like the presence of a seat in the accessible room bathrooms. Additionally, rooms assigned away from the entrance could pose a challenge for some guests.
Despite these minor drawbacks, the overall sentiment is that Penta Hotel Ipswich offers good accessibility features, ensuring a comfortable and accommodating stay for guests with disabilities.
Dog Friendly
While the hotel charges a fee for pets, many found that the overall experience was worth it. The hotel provides dog treats, which added a nice touch for the canine guests. However, a few reviews mentioned the absence of additional amenities specifically for dogs, such as water bowls or suggestions for nearby walks. A minor downside was the occasional noise from barking dogs in the mornings and evenings.
Despite these small issues, Penta Hotel Ipswich remains highly recommended for being very pet-friendly, offering a comfortable environment for both owners and their pets.
No, B&B HOTEL Ipswich doesn't have any pool.
No, a spa isn't available at B&B HOTEL Ipswich.
Yes, B&B HOTEL Ipswich welcomes dogs.
No, parking facilities aren't available at B&B HOTEL Ipswich.
Yes, B&B HOTEL Ipswich has a gym.
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