UrbanStay Industrial
Ipoh
4.56156700,
101.11197100
,
39b, Lapangan Symphony Business Park, Jalan Lapangan Symphony
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsUrbanStay Industrial enjoys a strategic and convenient location, appealing to travelers with its proximity to key attractions like Ling Sen Tong Temple and Sam Poh Tong Temple. The hotel's central positioning offers easy access to the town's urban delights, making it an attractive option for guests looking for good value. Although some initial navigational challenges were noted, many find the location to be accessible and well-placed for exploring local attractions.
The accommodations at UrbanStay Industrial are praised for their modern, industrial charm and functional design. Guests appreciate the clean and aesthetically pleasing rooms, especially the family rooms that comfortably house up to four people with two bathrooms. The simplicity and comfort provided by the standard rooms, including nice beds and modern amenities, contribute to a relaxing stay. The larger rooms stand out for their spaciousness and cleanliness, closely matching what is advertised. While some issues with staff communication have been noted, the overall experience is one of comfort and value, suitable for both solo travelers and families.
Cleanliness at UrbanStay Industrial presents a mixed bag. While some guests find the rooms functional and adequately sized, there are notable complaints about dirty floors, dusty areas and unpleasant odors. Issues such as dirty towels, bloodstains on blankets and sightings of pests have detracted from the guest experience, emphasizing the need for better cleanliness standards throughout the premises.
Interactions with the staff at UrbanStay Industrial elicit mixed responses. Some guests find the staff friendly and responsive, while others report rudeness, poor cleaning standards and inadequate adherence to health protocols. Issues like early room entries, difficulties with late-night check-ins and concerns over deposits for minor damages suggest inconsistencies in customer service, impacting the overall guest experience.
The beds at UrbanStay Industrial have drawn consistent remarks for needing improvement. Guests mention cleanliness issues with mattresses and bed linens, encountering pests and finding the pillows uncomfortable and thin. Dirty blankets, visible stains and hairs have been reported alongside general room and noise issues. These factors contribute to a less than ideal sleeping experience, particularly for light sleepers.
Categories
The accommodations at UrbanStay Industrial are praised for their modern, industrial charm and functional design. Guests appreciate the clean and aesthetically pleasing rooms, especially the family rooms that comfortably house up to four people with two bathrooms. The simplicity and comfort provided by the standard rooms, including nice beds and modern amenities, contribute to a relaxing stay. The larger rooms stand out for their spaciousness and cleanliness, closely matching what is advertised. While some issues with staff communication have been noted, the overall experience is one of comfort and value, suitable for both solo travelers and families.
Cleanliness at UrbanStay Industrial presents a mixed bag. While some guests find the rooms functional and adequately sized, there are notable complaints about dirty floors, dusty areas and unpleasant odors. Issues such as dirty towels, bloodstains on blankets and sightings of pests have detracted from the guest experience, emphasizing the need for better cleanliness standards throughout the premises.
Interactions with the staff at UrbanStay Industrial elicit mixed responses. Some guests find the staff friendly and responsive, while others report rudeness, poor cleaning standards and inadequate adherence to health protocols. Issues like early room entries, difficulties with late-night check-ins and concerns over deposits for minor damages suggest inconsistencies in customer service, impacting the overall guest experience.
The beds at UrbanStay Industrial have drawn consistent remarks for needing improvement. Guests mention cleanliness issues with mattresses and bed linens, encountering pests and finding the pillows uncomfortable and thin. Dirty blankets, visible stains and hairs have been reported alongside general room and noise issues. These factors contribute to a less than ideal sleeping experience, particularly for light sleepers.
Aparthotel with Free Wi-Fi
Aparthotel with Parking
Cheap Aparthotel
Small Aparthotel
Guest Reviews
UrbanStay Industrial enjoys a strategic and convenient location that appeals to travelers seeking proximity to key attractions like Ling Sen Tong Temple and Sam Poh Tong Temple. Guests appreciate its closeness to the center of town, making it easy to explore the urban delights at their leisure. The price combined with the location has been highlighted positively, offering good value for visitors.
Despite some challenges with inaccurate directions on maps and navigation apps, many find the location to be easily accessible and well-placed for their itineraries. While newcomers may initially find the location a bit confusing, the general sentiment remains favorable due to its advantageous positioning near tourist spots. Overall, UrbanStay Industrial offers a central and accessible base for exploring local attractions.
UrbanStay Industrial offers a range of modern, aesthetically pleasing accommodations that exude a cozy, industrial charm. Guests appreciated the clean and beautiful toilets, which align well with the overall sleek design. The rooms are generally nice, comfortable and fitted with modern amenities, making them a great place for relaxation. Many reviewers noted the spaciousness, especially in the family rooms that comfortably accommodate up to four people, featuring two bathrooms for added convenience.
Though some rooms, like those in the basement, do not have windows, the simplicity and functionality of the design remain quite satisfactory. The standard rooms, while compact, provide all necessary comforts, including nice beds and pleasant surroundings. Larger rooms, such as Room 11, stand out for their spaciousness and cleanliness.
The hotel stays true to what is advertised on its website, ensuring that guests find their expectations met. It strikes a balance between value and comfort, making it a worthy choice for both solo travelers and families. However, some guests did experience issues with staff communication, suggesting room for improvement in customer service. Overall, UrbanStay Industrial provides a satisfying stay characterized by cleanliness, modern design and adequate space.
Travelers considering a stay at UrbanStay Industrial should be aware of several consistent remarks about the quality of the beds. Guests frequently pointed out issues with cleanliness, noting that the mattresses and bed sheets were often not cleaned thoroughly. Some reviews mentioned encountering pests like cockroaches and ants in the beds. Additionally, many found the pillows to be flat and uncomfortable with some describing them as too thin. There were also comments about the general state of the bed linens, including dirty blankets, visible stains and hairs. The overall cleanliness of the rooms was a concern for several guests, who reported finding spider webs and a dusty ambiance. It seems the hotel lobby and rooms might also suffer from noise issues, which could affect light sleepers.
UrbanStay Industrial receives mixed reviews when it comes to cleanliness. While the room size and general setup are adequate for a comfortable stay, numerous guests have pointed out significant issues that need attention. Common complaints include dirty floors, dusty rooms and a persistent bad smell throughout the premises. Problems such as dirty and smelly towels, bloodstains on blankets and cockroaches on the bed have also been reported. Hidden dust and rubbish behind the furniture and an overall lack of cleanliness in the corridors and rooms have left guests unimpressed. Additionally, issues like cigarette stench, dirty and unchanged bedsheets and a leaky wet floor have contributed to the dissatisfaction. Although some guests found the room functional, the overall feedback highlights the urgent need for improved cleanliness to enhance the guest experience.
UrbanStay Industrial offers a mixed experience when it comes to staff interactions. Some guests found the staff to be very friendly and helpful with prompt responses to requests. However, many reviews highlighted significant problems with customer service. Issues included rude and impolite behavior, poor cleaning standards and a lack of proper mask-wearing protocols. Guests reported instances where staff attempted to enter rooms before check-out time and some experienced difficulties with late-night check-ins due to absent receptionists. Additionally, there were complaints about deposits being taken for minor damages and rooms being reallocated despite full payment. Overall, the staff's attitude and the standard of customer service at UrbanStay Industrial seem to vary widely, leading to an inconsistent guest experience.
Location Show Map
Location
Despite some challenges with inaccurate directions on maps and navigation apps, many find the location to be easily accessible and well-placed for their itineraries. While newcomers may initially find the location a bit confusing, the general sentiment remains favorable due to its advantageous positioning near tourist spots. Overall, UrbanStay Industrial offers a central and accessible base for exploring local attractions.
Rooms
Though some rooms, like those in the basement, do not have windows, the simplicity and functionality of the design remain quite satisfactory. The standard rooms, while compact, provide all necessary comforts, including nice beds and pleasant surroundings. Larger rooms, such as Room 11, stand out for their spaciousness and cleanliness.
The hotel stays true to what is advertised on its website, ensuring that guests find their expectations met. It strikes a balance between value and comfort, making it a worthy choice for both solo travelers and families. However, some guests did experience issues with staff communication, suggesting room for improvement in customer service. Overall, UrbanStay Industrial provides a satisfying stay characterized by cleanliness, modern design and adequate space.
Beds
Cleanliness
Staff
No, UrbanStay Industrial doesn't have any pool.
No, a spa isn't available at UrbanStay Industrial.
No, UrbanStay Industrial doesn't allow dogs.
Yes, parking facilities are available at UrbanStay Industrial.
No, UrbanStay Industrial doesn't have a gym.
Location Show Map
More Options
