Impiana Hotel Ipoh

Ipoh 4.58985700, 101.09442700 , 18, Jalan Sultan Nazrin Shah (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsImpiana Hotel Ipoh enjoys positive reviews for its strategic and convenient location, providing easy access to the town center, cave temples, night markets and dining spots. The hotel's proximity to the city center while maintaining a quieter atmosphere is appreciated by travelers, along with the convenience of nearby transportation options.

Guests are pleased with the breakfast offerings, noting the variety and deliciousness of both Western and local cuisine with the croissants and breakfast buffet being particular highlights. Despite minor suggestions for more variety and freshening up the menu, the overall sentiment toward breakfast remains favorable. The dining experience at dinner, however, receives mixed reviews with some guests praising the food, while others note limited options and the need for improvements in flavor and preparation.

The rooms are well-received for their spaciousness, cleanliness and comfort, though some feel the decor is outdated and in need of refurbishment. Despite minor issues like dim lighting and occasional maintenance problems, the general impression of the rooms is positive. Cleanliness is mostly praised with well-maintained rooms and daily service, though areas such as carpets and bathrooms could benefit from better upkeep.

The staff at Impiana Hotel Ipoh stand out for their friendliness, helpfulness and polite demeanor, contributing significantly to a welcoming atmosphere. The front desk team is particularly noted for their efficient and courteous service.

The WiFi situation is mixed with some guests finding it satisfactory while others experience slow speeds and connectivity issues. The pool is a favorite feature, enjoyed by both adults and children, though there are comments regarding its cleanliness and the condition of the pool area.

Parking is convenient but limited with some guests noting the dark and unlit basement parking area needing better maintenance and clearer markings. Despite these concerns, free parking is available.

Family accommodations receive positive feedback for their spaciousness and comfort, making the hotel suitable for family stays. The beds are generally praised for their comfort, contributing to a pleasant sleep experience, though some guests find them too hard.

Impiana Hotel Ipoh aims to provide a 4-star experience, though some guests feel it falls short in certain areas, suggesting room for improvement. Business travelers find the hotel suitable for their needs, but there are mentions of the business amenities needing better standards.

Accessibility is another positive aspect with accessible parking and easy access to various locations, ensuring convenience for all guests. However, limited parking and the absence of an elevator from the parking area to the lobby are noted as minor challenges.

Overall, Impiana Hotel Ipoh offers a satisfying stay with commendable features and services, although there are areas that could benefit from enhancements.
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Categories
Hotel for Honeymoon
This hotel provides a blend of comfort and convenience with well-appointed rooms and excellent service. Its central location makes it easy to explore Ipoh's cultural and culinary scene, ideal for a couple's getaway.

Family Friendly Hotel
This hotel provides comfortable accommodations and is known for its hospitality. It is centrally located, offering easy access to various attractions and dining options in Ipoh, suitable for families seeking convenience.

Romantic Hotel
A well-appointed hotel with a spa and outdoor pool, offering a relaxing and convenient stay. Its central location and range of amenities make it ideal for couples looking to explore Ipoh's cultural and culinary scene.

Hotel with Swimming Pool
This hotel features two outdoor swimming pools and a 24-hour fitness center. It offers comfortable rooms and is known for its central location and comprehensive amenities.

  Outdoor Pool  


Business Hotel
Impiana Hotel Ipoh provides contemporary event spaces designed to meet the demands of modern meetings and events. It offers flexible spaces, modern audio-visual equipment, high-speed internet, and technical support. The hotel has an entire floor dedicated to hosting gatherings.

Hotel with Parking
This hotel offers parking on site, including options for free parking and free valet parking. Guests have various choices for parking their vehicles.

Accessible Hotel
Impiana Hotel Ipoh is wheelchair accessible, offering a wheelchair-accessible concierge desk and wheelchairs available on site. Specific in-room features include grab bars in the bath and a bathroom emergency pull cord. The hotel also provides accessible baths, ensuring comprehensive support for guests with mobility needs.

Hotel with Gym
Features a 24-hour fitness center, an outdoor swimming pool and a fitness room.

4-Star Hotel
This hotel features comfortable rooms, a swimming pool, and a fitness center. Its central location and range of amenities make it a suitable choice for both business and leisure travelers.

Hotel with Outdoor Pool
The hotel includes an outdoor swimming pool that provides guests with a refreshing escape. The poolside area is designed for relaxation and recreation, making it a popular choice for travelers.

Cheap Hotel

Room Types
Deluxe King Features a flat-screen cable TV and free newspapers daily. Each room also has a laptop-sized safety deposit box and tea/coffee making facilities.

Deluxe Twin Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room provides a TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit offers 2 beds.

Family Room Featuring free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned family room features a TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit has 2 beds.

Premier King Room Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit has 1 bed.

Deluxe Twin Staycation Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room provides a TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit offers 2 beds.

Guest Reviews
7.6
Good
Location
Impiana Hotel Ipoh receives commendations for its prime location, making it a favorable choice for travelers. Situated strategically, the hotel offers easy access to the town center and various points of interest, including cave temples, night markets and popular dining spots. Guests appreciate its proximity to the city center while being far enough to avoid the hustle and bustle, providing a quieter atmosphere. The hotel's positioning is also praised for its convenience with many reviewers highlighting how simple it is to find and reach different parts of Ipoh. Furthermore, the easy access to the train station and other transportation options adds to the hotel's appeal. Despite some mentions of the need for taxi rides to certain places, the overall consensus is that the location is highly beneficial for exploring the city.

Breakfast
Impiana Hotel Ipoh garners mostly positive reviews about its breakfast offerings. Guests consistently praise the breakfast for its variety and deliciousness, noting a good mix of both Western and local cuisine. The croissants receive special mentions for their quality. The breakfast buffet, in particular, stands out, being described as one of the best in Malaysia and offering a good spread with delicious food. Guests appreciate the polite and friendly service by the staff at the breakfast cafe, which adds to the positive experience.

However, some reviews suggest that there is room for improvement in terms of adding more local cuisine options and ensuring the menu is frequently refreshed. A few guests felt the breakfast was repetitive and could benefit from more variety. Despite these minor concerns, the overall sentiment remains favorable with many finding the breakfast to be a highlight of their stay at the hotel.

Dinner
The dining experience at Impiana Hotel Ipoh has received mixed reviews from guests. Many have appreciated the delicious food served at the coffee shop, highlighting it as a positive aspect of their stay. However, several concerns have been noted regarding the overall dining experience. Guests have pointed out that there are limited dining and room service options and hours available.
Feedback on the dinner menu indicates the need for improvement in the flavor and preparation with some mentioning that the ala carte options are poorly prepared. Additionally, fried rice was described as too dry and a sandwich was found to be cold. There is also a noted absence of local menu items in the buffet dinner, which disappointed some visitors. Overall, while there are commendable elements in the dining options, there is significant room for improvement in both variety and quality.

Rooms
Impiana Hotel Ipoh offers a range of room sizes with many guests noting the spaciousness as a positive feature, particularly for families. The cleanliness of the rooms is frequently praised and guests consistently find the rooms to be comfortable and well-maintained. The hotel ensures that rooms are adequately sanitized, contributing to a hygienic stay.

Most reviews highlight the comfort and good condition of the rooms. However, some guests feel the decor is outdated and in need of refurbishment. Specific issues mentioned include dim lighting, old furniture and occasional minor maintenance problems like non-functioning door locks and water obstruction in bathtubs.

Despite some dated elements, the overall impression is that the rooms are spacious, comfortable and clean, making them a suitable choice for travelers looking for a accommodating place to stay.

Beds
At Impiana Hotel Ipoh, the beds are frequently highlighted by guests for their comfort and cleanliness. Many reviews mention waking up refreshed due to the comfortable beds, which also come in various spacious sizes. Guests appreciate the well-maintained and clean beddings, contributing to a pleasant sleep experience. Several reviews commend the lovely big bed and the nice king-sized options available, noting that the rooms are also spacious, enhancing the overall comfort.

Although the majority of feedback is positive, there are a few mentions of beds being too hard for some guests' preferences, including the extra beds. Despite this, the general consensus points towards a satisfying sleep experience for most visitors at the hotel. The pillows, however, might need some improvement according to some reviews, suggesting that not everything about the bedding is universally perfect.

Cleanliness
Impiana Hotel Ipoh generally receives favorable remarks for its cleanliness with many guests highlighting the clean and spacious rooms. Guests frequently comment on how well-maintained the rooms are, appreciating that beds are made and clean towels are provided daily. The hotel itself is noted to be clean with several guests praising the spacious and comfortable rooms that accommodate families well.

However, there are several mentions of areas needing improvement. Some guests pointed out that the carpet in the rooms can be dusty and the bathrooms often require better upkeep. There were reports of smelly carpets, clogged shower drains and occasionally unclean bathrooms and toilets. Though the room cleanliness is deemed sufficient by many, others remark on the outdated appearance and suggest enhancements in overall cleaning standards.

Despite these areas for growth, the hotel's general cleanliness meets the expectations of many visitors, making it a satisfactory stay for guests prioritizing tidy and spacious accommodations.

Staff
Impiana Hotel Ipoh consistently impresses guests with its staff, who are frequently described as friendly, helpful and polite. Many reviews highlight the front desk team for their efficiency and courteous behavior, making check-in a seamless and pleasant process. Guests also appreciate the professional and supportive demeanor of the staff, noting the exceptional service provided at both the reception and the breakfast café.

Despite a few mentions of slow housekeeping, the overall service quality is praised with instances of excellent room service and responsive staff who go above and beyond to meet guests' needs. The friendliness and kind nature of the staff contribute significantly to the warm and welcoming atmosphere of the hotel, ensuring a positive experience for visitors.

Wi-Fi
Impiana Hotel Ipoh's WiFi situation received mixed feedback from guests. While some found the WiFi to be good, many others experienced issues such as slow speeds, poor connectivity and periods when the WiFi was under maintenance. There were also mentions of the WiFi not being available in the rooms. The consistency and quality of the WiFi seem to be areas needing improvement for a more reliable experience.

Pool
Impiana Hotel Ipoh features a swimming pool that generally receives positive feedback from guests, especially for its size and suitability for both adults and children. The kids' pool is notably large and appreciated by families. Many guests have highlighted that their children particularly enjoy the pool area.

There are, however, consistent remarks about the pool's cleanliness. While some visitors found the pool to be very clean and well-maintained, others felt it was dirty with specific mentions of mossy conditions and a dirty shower area. Despite these mixed impressions on cleanliness, the pool water quality is generally regarded as good.

The pool area itself can benefit from improvements, especially the flooring, but it is otherwise considered acceptable. Overall, while there are areas in need of upgrading, the pool remains a favorite feature for many guests, offering a sizable and enjoyable space for relaxation and recreation.

Parking
Guests at Impiana Hotel Ipoh have various impressions about the parking facilities. While parking is conveniently located and always available in the garage, limitations are a recurring theme. The basement parking, although spacious, is often described as dark, unlit and having a strong odor. The parking structure could use some renovations and clearer markings to enhance the guest experience.

Some visitors find parking adequate and appreciate that it is provided, but many note that the space is limited, not just for the hotel but also due to sharing with an adjacent building. The lack of exclusive VIP parking and the occasional need to use public parking areas add to the challenge.

Despite free parking being available, the difficulty in finding well-lit and properly marked spaces, especially during rainy conditions when the basement carpark is prone to flooding, is a concern. Improvements in these areas could significantly enhance convenience and safety for guests.

Family
Impiana Hotel Ipoh offers a variety of amenities suitable for families, making it a great option for family vacations or trips. The hotel features comfortable family-sized rooms and family suites, all of which are spacious enough to accommodate everyone's needs, including children. Reviews highlight the cleanliness and comfort of these rooms, emphasizing that they are well-appropriate for family stays. Guests consistently describe the hotel as family-friendly with enough space to ensure a comfortable experience for both parents and children.

4 Star
Impiana Hotel Ipoh provides an experience that aligns with a typical 4-star hotel, boasting overall 4-star service and amenities. However, some guests feel that the interior and facilities do not fully meet the expectations of a four-star rating, suggesting that certain aspects could benefit from modernization. While the general experience may be on par with a standard 4-star hotel, there are mixed opinions with some guests comparing it more favorably to a three-star hotel and others feeling it falls short of even that standard. Overall, the hotel offers a blend of amenities and services that generally align with its rating, albeit with room for improvement in certain areas.

Business
The Impiana Hotel Ipoh receives generally favorable feedback from business travelers, indicating its suitability for business purposes. Many guests find it well-suited for business stays, highlighting its positive attributes for such travel. However, there are recurring mentions of areas needing improvement, particularly the business center and business services. Some guests feel these amenities do not meet the necessary standards for business use. Additionally, certain rooms have been described as lacking in essential features for work, such as adequate lighting and sufficient voltage. Overall, while the hotel is favored by many for business stays, it may require enhancements to fully meet the expectations of business travelers.

Accessible
The Impiana Hotel Ipoh has generally received favorable remarks regarding its accessibility. The hotel offers accessible parking and easy access to various locations within and outside the property, making it convenient for everyone, including guests with disabilities. The environment is noted to be secured and safe, further enhancing the sense of accessibility. However, there are mentions of limited parking space availability and the absence of an elevator or lift connecting the parking area to the main lobby, which could present challenges for some guests. Despite these minor inconveniences, the overall accessibility for guests remains a positive aspect of the hotel.


Yes, Impiana Hotel Ipoh has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Impiana Hotel Ipoh.

No, Impiana Hotel Ipoh doesn't allow dogs.

Yes, parking facilities are available at Impiana Hotel Ipoh.

Yes, Impiana Hotel Ipoh has a gym.

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