Cititel Express Ipoh
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Summary of reviewsCititel Express Ipoh stands out as a favored choice among travelers, largely due to its prime location in the heart of Ipoh. Visitors consistently praise its strategic setting near Old Town, making it easy to access key tourist attractions, eateries and cultural landmarks such as Concubine Lane and the Ipoh Padang. The proximity to the train station and the river offers both scenic views and ease of movement around the city. The hotel's central position caters well to both tourists and business travelers, offering a variety of nearby shops and dining options that enhance the overall stay.
The rooms at Cititel Express Ipoh receive substantial commendation for their cleanliness, comfort and spaciousness. The refurbished rooms are highlighted for being bright, functional and well-maintained, comfortably accommodating families and even groups of three adults. Guests appreciate the modern amenities, including Samsung LED TVs, good air conditioning and strong water pressure in the showers. The views from higher floors, particularly those overlooking the city and Sungai Kinta, are often mentioned positively. Despite minor drawbacks such as occasional noise and the absence of refrigerators in some rooms, the general consensus is that the rooms provide excellent value for money.
In addition to clean and comfortable accommodations, the hotel itself is modern and well-maintained, contributing to a welcoming environment. Guests frequently note the hotel’s good ambiance, fast check-ins and the friendly, helpful and professional staff. The front desk team, security guards and housekeeping staff receive praise for their courteous and attentive service. The staff’s ability to communicate well in English further enhances the experience, making guests feel well taken care of.
The complimentary wifi service is another notable aspect with consistent praise for its strength and speed, making it ideal for travelers who need reliable internet access during their stay. Additional conveniences such as nearby water refill stations and smooth check-in and check-out processes add positively to the overall guest experience.
While the hotel scores high marks in most areas, guests have expressed dissatisfaction with the breakfast offerings. The breakfast lacks variety, is sometimes repetitive and often prepacked and delivered late, leading to complaints about cold and incomplete meals. Travelers looking for a hearty and punctual breakfast might find the nearby cafes to be a preferable option.
Parking is another aspect that requires attention. The limited and cramped basement parking space often leaves guests parking far from the hotel, creating inconvenience, especially for those with families or lots of luggage. The hydraulic parking system can also be tricky and potentially hazardous, causing discomfort among visitors.
Despite these parking challenges and the less-than-ideal breakfast experience, Cititel Express Ipoh remains a reliable choice for its strategic location, clean and spacious rooms and friendly staff. The hotel offers good value for money, making it an attractive option for both leisure and business travelers visiting Ipoh.
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The rooms at Cititel Express Ipoh receive substantial commendation for their cleanliness, comfort and spaciousness. The refurbished rooms are highlighted for being bright, functional and well-maintained, comfortably accommodating families and even groups of three adults. Guests appreciate the modern amenities, including Samsung LED TVs, good air conditioning and strong water pressure in the showers. The views from higher floors, particularly those overlooking the city and Sungai Kinta, are often mentioned positively. Despite minor drawbacks such as occasional noise and the absence of refrigerators in some rooms, the general consensus is that the rooms provide excellent value for money.
In addition to clean and comfortable accommodations, the hotel itself is modern and well-maintained, contributing to a welcoming environment. Guests frequently note the hotel’s good ambiance, fast check-ins and the friendly, helpful and professional staff. The front desk team, security guards and housekeeping staff receive praise for their courteous and attentive service. The staff’s ability to communicate well in English further enhances the experience, making guests feel well taken care of.
The complimentary wifi service is another notable aspect with consistent praise for its strength and speed, making it ideal for travelers who need reliable internet access during their stay. Additional conveniences such as nearby water refill stations and smooth check-in and check-out processes add positively to the overall guest experience.
While the hotel scores high marks in most areas, guests have expressed dissatisfaction with the breakfast offerings. The breakfast lacks variety, is sometimes repetitive and often prepacked and delivered late, leading to complaints about cold and incomplete meals. Travelers looking for a hearty and punctual breakfast might find the nearby cafes to be a preferable option.
Parking is another aspect that requires attention. The limited and cramped basement parking space often leaves guests parking far from the hotel, creating inconvenience, especially for those with families or lots of luggage. The hydraulic parking system can also be tricky and potentially hazardous, causing discomfort among visitors.
Despite these parking challenges and the less-than-ideal breakfast experience, Cititel Express Ipoh remains a reliable choice for its strategic location, clean and spacious rooms and friendly staff. The hotel offers good value for money, making it an attractive option for both leisure and business travelers visiting Ipoh.
Family Friendly Hotel
Cititel Express provides a convenient and budget-friendly option for families. Its central location allows easy access to Ipoh's main attractions.
Hotel near Nightlife Spots
Cititel Express Ipoh is near FMS Bar, Station Bar, and Bricks & Barrels Ipoh, offering guests easy access to various nightlife options. The hotel's central location puts guests close to many of the city's attractions and nightlife spots.
Hotel with Parking
Cititel Express Ipoh offers free self-parking with convenient on-site basement parking. An alternative parking area with a free shuttle service to the hotel is also available.
Cheap Hotel
Cititel Express Ipoh offers a prime location in the city center and is known for its cleanliness and essential amenities like Wi-Fi, making it a budget-friendly choice for travelers wanting to explore Ipoh. It is a popular choice among travelers looking for cheap hotels in Ipoh.
3-Star Hotel
Cititel Express Ipoh is centrally located near Ipoh Padang and Masjid India Muslim. It offers essential amenities such as complimentary Wi-Fi. The hotel provides convenient access to transportation.
Hotel Taking Steps Towards Sustainability
Guest Reviews
Cititel Express Ipoh consistently receives high praise for its prime location in the heart of Ipoh. Visitors appreciate its strategic setting near Old Town, offering convenient access to key tourist attractions and eateries. The hotel's proximity to well-known sites such as Concubine Lane, the Ipoh Padang and various cultural landmarks makes it a favorite among tourists. Furthermore, being near the train station and the river provides great views and ease of movement around the city.
Guests frequently mention the ease of exploring the city by foot, as many attractions are within walking distance. This central location not only caters to tourists looking to visit heritage areas but also to those who need to access business spots efficiently. Additionally, the presence of convenient amenities like nearby shops and a variety of dining options enhances the stay.
Overall, Cititel Express Ipoh is described as offering great value for money with spacious and clean rooms, friendly staff and excellent service. The unbeatable location, combined with a comfortable environment, makes it an ideal choice for both leisure and business travelers.
The breakfast experience at Cititel Express Ipoh has elicited mixed reviews from guests with a noticeable tilt towards dissatisfaction. On the positive side, some guests appreciated the simple, yet tasty, aspects of the breakfast offerings, mentioning that the nasi lemak and sambal were particularly delicious in their simplicity. However, the majority of reviews highlight several shortcomings in the breakfast service.
Guests often mentioned that the breakfast lacked variety and was repetitive, sometimes limited to basic items such as nasi lemak, coffee, tea and juice. Many were disappointed to find that breakfast was prepacked and delivered late to their rooms, rather than served in a buffet style, which some other hotels have resumed. This packed food concept was viewed negatively with some finding the food cold, incomplete and not worth the added cost to their stay.
Moreover, there have been multiple instances where breakfast was unavailable altogether, leaving guests to find their morning meals elsewhere. There were also critiques about the value for money, especially when prebooked breakfast turned out to be subpar or non-existent. The absence of hot beverages like adequately temperatured coffee or tea also drew complaints.
For travelers who value a hearty and punctual breakfast as part of their hotel experience, Cititel Express Ipoh may currently be underwhelming, although the surrounding area's cafes offer alternative options for a morning meal.
Cititel Express Ipoh has garnered substantial praise for its rooms, consistently noted for their cleanliness, comfort and spaciousness. Guests have particularly appreciated the refurbished rooms, which appear bright, functional and well-maintained. Many reviews highlight that the rooms are large enough to comfortably accommodate families and even groups of three adults.
The room amenities include new equipment such as Samsung LED TVs, ample lighting and good air conditioning. Guests have also enjoyed good water pressure in the showers and found the beds and pillows to be very comfortable. The views from higher floors, especially those overlooking the city and Sungai Kinta, have been well-received.
Despite a few minor drawbacks—some rooms not being soundproof and the absence of a refrigerator in select rooms—the overall feedback remains positive with guests finding the rooms to be a good value for money. The hotel's location, cleanliness and spacious room sizes make it a reliable choice for travelers looking for comfort and convenience in Ipoh.
Cititel Express Ipoh garners positive feedback for its beds, noted frequently for their comfort. Guests often highlight the beds as comfortable, cozy and soft. The pillows, although limited to one per person, have been described as agreeable and adding to the overall sleep quality.
Reviews praise the cleanliness of the bedsheets and the general neatness of the sleeping arrangements. While some beds are on the softer side, the majority of guests find them still comfy enough for a pleasant stay. The room size and bathroom amenities also add to the comfort with guests appreciating details like the effective water pressure and new brands of shower cream and shampoo.
However, the hotel does face some criticism. A few guests mention the worn-out state of the bedsheets and some discomfort from older mattresses, noting issues like feeling the springs. Despite these occasional drawbacks, the consensus leans heavily towards a positive and comfortable bedding experience at Cititel Express Ipoh.
Cititel Express Ipoh has garnered strong positive feedback from guests citing its cleanliness and overall comfort. Visitors frequently mention that the rooms are not only clean but also very comfortable, making for a pleasant stay. The hotel itself is described as modern, well-maintained and tidy. Additionally, the establishment offers good ambience and notable concierge services, which contribute to a welcoming environment.
Guests consistently appreciate the spaciousness of the rooms, highlighting that they feel new and well-kept. The bathrooms, while generally clean and spacious, received mixed reviews regarding their upkeep. Despite some minor issues reported, like a musty smell in the carpets and occasional concerns about bathroom cleanliness, the majority of reviews reflect satisfaction with the hotel's hygienic standards.
The strategic location near popular eateries and convenience stores is another plus for many visitors. Adding to the positive experience, the hotel offers fast check-ins, has friendly and hospitable staff and provides excellent value for money. Overall, Cititel Express Ipoh is recommended for its clean and comfortable accommodations, along with its convenient location and pleasant service.
The reviews of Cititel Express Ipoh highlight a consistently positive experience with the hotel staff. Guests frequently describe the staff as friendly, helpful and professional. The front desk team, security guards and housekeeping staff are particularly noted for their courteous and attentive service. Many guests appreciated the staff's ability to communicate well in English, which enhanced their overall experience. Several reviews emphasize the excellent service provided by the concierge and the attentiveness of the parking attendants. Despite a few isolated incidents of staff being unhelpful or rude, the general sentiment towards the staff remains overwhelmingly favorable with guests praising their kindness and quick assistance. The staff's pleasant demeanor and good attitude undoubtedly contribute to the hotel's reputation and encourage guests to return in the future.
The wifi at Cititel Express Ipoh receives consistent praise from guests for its strength and speed. Many reviews highlight the good and fast internet connection, making it suitable for those who need reliable access during their stay. The complimentary wifi service is frequently mentioned alongside other conveniences such as the water refill station and the hotel's proximity to a 7-Eleven, which is just a short walk away. Additionally, guests appreciate the seamless check-in and check-out processes. Overall, the hotel's wifi service is notably robust, contributing positively to the overall guest experience.
Cititel Express Ipoh offers an overall convenient stay, but guests should be aware of the significant parking challenges. Many visitors noted that the parking space is extremely limited with the basement parking often being full and cramped. For those arriving later in the evening, finding a parking spot can become even more challenging. Some guests had to park up to 200 meters away from the hotel or use an alternate open space shared with St Michael School, which is only available during weekends.
The parking system includes a double-deck hydraulic system, which some guests found tricky and even hazardous, as it could potentially cause scratches to vehicles. Additionally, parking was described as inconvenient and far from the hotel, causing discomfort for families and those with lots of luggage.
However, it is worth noting that when available, the basement parking is considered convenient by a few, despite its limited capacity. The hotel might benefit from addressing these parking issues, perhaps by expanding parking facilities or better managing the existing parking systems.
Overall, if parking is a priority, guests might want to consider alternative transport options like using Grab services, as suggested by some reviews.
Cititel Express Ipoh offers a comfortable and family-friendly experience, particularly well-suited for those travelling with children. The hotel features spacious family quad rooms, which can comfortably accommodate families of 4-5. Guests appreciate the size and comfort of these rooms, noting they are ideal for providing the necessary privacy and space. Adding to the convenience, children can enjoy the good selection of TV programs and movies available, perfect for unwinding after exploring the city.
An additional perk is the hotel's flexibility, as some guests have been allowed to extend their stay past the usual check-out time, which can be a significant advantage for families needing a bit more time to pack up and leave. However, it’s worth noting that the parking space may be limited, which could be a consideration for those driving. Overall, Cititel Express Ipoh receives positive feedback from families looking for comfortable and spacious accommodations in the heart of Ipoh.
Cititel Express Ipoh offers a decent place to stay with many appreciating the value for money it provides. The hotel is noted for being clean and in good working condition, though cleanliness did not meet everyone's expectations. Guests found the basic amenities adequate for a three-star hotel, making it suitable especially for those looking for a budget-friendly option.
While it may not be a lively location and lacks an on-site cafe, its proximity to good restaurants adds convenience in terms of dining choices. The quality of the rooms satisfies the basic needs of travelers and the comfy beds are often highlighted as a positive feature. However, some guests noted the room sizes might be on the smaller side and the parking space arrangement leaves much to be desired.
Despite some criticisms, such as issues with customer service and occasional maintenance concerns, Cititel Express Ipoh is generally seen as a good value for short stop-overs with prices that make it worth considering relative to its three-star rating.
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Location
Guests frequently mention the ease of exploring the city by foot, as many attractions are within walking distance. This central location not only caters to tourists looking to visit heritage areas but also to those who need to access business spots efficiently. Additionally, the presence of convenient amenities like nearby shops and a variety of dining options enhances the stay.
Overall, Cititel Express Ipoh is described as offering great value for money with spacious and clean rooms, friendly staff and excellent service. The unbeatable location, combined with a comfortable environment, makes it an ideal choice for both leisure and business travelers.
Breakfast
Guests often mentioned that the breakfast lacked variety and was repetitive, sometimes limited to basic items such as nasi lemak, coffee, tea and juice. Many were disappointed to find that breakfast was prepacked and delivered late to their rooms, rather than served in a buffet style, which some other hotels have resumed. This packed food concept was viewed negatively with some finding the food cold, incomplete and not worth the added cost to their stay.
Moreover, there have been multiple instances where breakfast was unavailable altogether, leaving guests to find their morning meals elsewhere. There were also critiques about the value for money, especially when prebooked breakfast turned out to be subpar or non-existent. The absence of hot beverages like adequately temperatured coffee or tea also drew complaints.
For travelers who value a hearty and punctual breakfast as part of their hotel experience, Cititel Express Ipoh may currently be underwhelming, although the surrounding area's cafes offer alternative options for a morning meal.
Rooms
The room amenities include new equipment such as Samsung LED TVs, ample lighting and good air conditioning. Guests have also enjoyed good water pressure in the showers and found the beds and pillows to be very comfortable. The views from higher floors, especially those overlooking the city and Sungai Kinta, have been well-received.
Despite a few minor drawbacks—some rooms not being soundproof and the absence of a refrigerator in select rooms—the overall feedback remains positive with guests finding the rooms to be a good value for money. The hotel's location, cleanliness and spacious room sizes make it a reliable choice for travelers looking for comfort and convenience in Ipoh.
Beds
Reviews praise the cleanliness of the bedsheets and the general neatness of the sleeping arrangements. While some beds are on the softer side, the majority of guests find them still comfy enough for a pleasant stay. The room size and bathroom amenities also add to the comfort with guests appreciating details like the effective water pressure and new brands of shower cream and shampoo.
However, the hotel does face some criticism. A few guests mention the worn-out state of the bedsheets and some discomfort from older mattresses, noting issues like feeling the springs. Despite these occasional drawbacks, the consensus leans heavily towards a positive and comfortable bedding experience at Cititel Express Ipoh.
Cleanliness
Guests consistently appreciate the spaciousness of the rooms, highlighting that they feel new and well-kept. The bathrooms, while generally clean and spacious, received mixed reviews regarding their upkeep. Despite some minor issues reported, like a musty smell in the carpets and occasional concerns about bathroom cleanliness, the majority of reviews reflect satisfaction with the hotel's hygienic standards.
The strategic location near popular eateries and convenience stores is another plus for many visitors. Adding to the positive experience, the hotel offers fast check-ins, has friendly and hospitable staff and provides excellent value for money. Overall, Cititel Express Ipoh is recommended for its clean and comfortable accommodations, along with its convenient location and pleasant service.
Staff
Wi-Fi
Parking
The parking system includes a double-deck hydraulic system, which some guests found tricky and even hazardous, as it could potentially cause scratches to vehicles. Additionally, parking was described as inconvenient and far from the hotel, causing discomfort for families and those with lots of luggage.
However, it is worth noting that when available, the basement parking is considered convenient by a few, despite its limited capacity. The hotel might benefit from addressing these parking issues, perhaps by expanding parking facilities or better managing the existing parking systems.
Overall, if parking is a priority, guests might want to consider alternative transport options like using Grab services, as suggested by some reviews.
Family
An additional perk is the hotel's flexibility, as some guests have been allowed to extend their stay past the usual check-out time, which can be a significant advantage for families needing a bit more time to pack up and leave. However, it’s worth noting that the parking space may be limited, which could be a consideration for those driving. Overall, Cititel Express Ipoh receives positive feedback from families looking for comfortable and spacious accommodations in the heart of Ipoh.
3 Star
While it may not be a lively location and lacks an on-site cafe, its proximity to good restaurants adds convenience in terms of dining choices. The quality of the rooms satisfies the basic needs of travelers and the comfy beds are often highlighted as a positive feature. However, some guests noted the room sizes might be on the smaller side and the parking space arrangement leaves much to be desired.
Despite some criticisms, such as issues with customer service and occasional maintenance concerns, Cititel Express Ipoh is generally seen as a good value for short stop-overs with prices that make it worth considering relative to its three-star rating.
No, Cititel Express Ipoh doesn't have any pool.
No, a spa isn't available at Cititel Express Ipoh.
No, Cititel Express Ipoh doesn't allow dogs.
Yes, parking facilities are available at Cititel Express Ipoh.
No, Cititel Express Ipoh doesn't have a gym.
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