Golf
Located in Invermere, near Copper Point Golf Club and Eagle Ranch Resort. It provides convenient access to golfing.
Where is the golf course located?Outside the premises. Exact distance: 2kmm (Eagle Ranch Resort)
Number of holes?18
Are there practice facilities available for players?Yes. Practice range
Has the golf course received any awards?Yes. Canada's top 100 courses by Scoregolf, Best conditioned BC course, 4 1/2 stars from Golf Digest
Golf course opening hours:07:00 - 20:00
Cost for playing golf:At a charge: 18 holes: $119 Monday-Thursday, $139 Friday-Sunday + Holidays / 9 holes: $69 Monday-Thursday, $79 Friday-Sunday + Holidays
Are golf lessons offered?Yes, at an hourly charge: C$ 75
Is equipment offered to guests who do not have their own?Yes, at a cost: 55
Is there anything that you would like to highlight, add or clarify?Eagle Ranch is the closest to the hotel, however there are many courses in the Valley. Here are a few others: Copper Point (3km), Greywolf (24km), Setetkwa (7km), Fairmont resort (creekside, riverside and mountainside courses - 24km), Radium golf group (13km), Edgewater Hilltop (23km)
Dog Friendly
This hotel provides mountain views and barbecue facilities. It offers free WiFi and free private parking. The hotel provides food and water bowls for four-legged guests. Both dogs and cats are welcome in designated rooms.
Do you accept dogs in all rooms?No, some rooms only: Standard King, Standard Two Queens and Two queens with kitchenette
Is there an extra charge?Yes, C$ 20.00 per night
Should the dog owner notify you before checking in?Yes, During the booking process
What is the maximum number of dogs per room?Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted?No
Do you provide any specials, treats and toys (check all that apply)?Blankets
Gift basket
Are there any leash-free play areas?Yes
Should the dog be kenneled at all times in the room?No
Should the dog be kenneled/kept in a pet carrier at all times in public areas?No
Should the dog remain leashed at all times in the room?No
Should the dog remain leashed at all times in public areas?Yes
Are the dogs allowed on the furniture?No
Are the dogs allowed on beds?No
What are the basic requirements to accept a dog?Must not be aggressive
Must be clean
Must not have fleas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Must not be left unattended in the room
Is there a refundable deposit to guard against damages?Yes, C$ 100.00
Do you provide any of these?Waste-disposal bags
Food and water bowls
Except for dogs, do you also accept other pets?Yes
Do you have a written and comprehensive pet policy available on request?Yes
Family
What percentage of your guests are families?Between 50% and 90%
Family-Friendly room types:Family rooms. Number: 2
Connecting rooms (with intermediate door). Number: 12
Please suggest which room type a family with one child should choose and where the child will sleep:Standard two queen beds or two queens with kitchenette
Please suggest which room type a family with two children should choose and where the children will sleep:Standard two queen beds or two queens with kitchenette. Some families like our Triple Queen room or Family Suite as they provide lots of space and the kids won't have to share a bed.
Please suggest which room type a family with three children should choose and where the children will sleep:Triple Queen or Family Suite (3 queens or 2 kings with a set of bunk bed)
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost:Standard King or King room with kitchenette. There is plenty of space to put a crib/playpen by the bed. We offer complimentary playpens to young families for the duration of their stay.
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost:Standard two queen beds or two queens with kitchenette. There is plenty of space to put a crib/playpen by the bed. We offer complimentary playpens to young families for the duration of their stay.
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost:Standard King or King room with kitchenette. There is plenty of space to put a crib/playpen by the bed. We offer complimentary playpens to young families for the duration of their stay.
Baby cot details: Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Do you offer babysitting/child services?No
Additional amenities for children:Children television networks
Other: Oversized hot tub
Is there anything that you would like to highlight, add or clarify?We also provide complimentary board games and DVDs. The Rocky River Grill offers a great children menu.
Accessible
To whom is your hotel/accommodation accessible?People who use a wheelchair
People who are deaf
People who are blind
People with autism
People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms
Please specify: Queen accessible room
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
Please specify: Queen accessible room
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Please specify: Queen accessible room
Are wheelchairs offered to guests who do not come with their own?Νο
Is there anything that you would like to highlight, add or clarify?Our Queen Accessible Room has a lower bed and furniture/closet. It has a roll-in shower with a moveable bench and it has a handrail by the toilet. There is a phone located in the bathroom as well as in the room if Front Desk assistance is needed.
Health & Safety
ArrivalDo visitors need a health certificate (i.e. a test) prior to arrival?Yes
Do you perform temperature checks upon guests' arrivals?No
Do you ensure contactless check-in/check-out?Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically?No
Can guests access their room entrance directly from outside the hotel without entering the lobby?Yes, all rooms
CleaningAre the rooms left vacant for a minimum period of time after a guest checks out?Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay?Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?Yes
Does the cleaning crew wear appropriate personal protective equipment?Yes
Do you sanitize the common areas?Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?No
Are luggage trolleys sanitized after each use?Yes
Do you sanitize guests' keys/cards?Yes
Do you provide thorough cleaning of the rooms?Yes
Are all employees trained and monitored to follow a cleaning protocol?Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?No
Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes
LimitationsAre elevator rides limited?Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing?Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?No
Does the hotel operate at a limited capacity?No
Does the hotel accept domestic bookings only?Yes
Do you allow people who don't stay or work at the hotel to enter its premises?Yes
Do you allow people who don't stay at the hotel to enter the rooms?No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?No
AccessoriesDo you provide medical kits (masks, gloves and sanitizer) to the staff?Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?Yes
Do you provide disinfecting wipes in each room?No
Are there hand sanitizing stations throughout the hotel?Yes
Is there a sanitizing sprayer for shoes outside each room?No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?Yes
Do you use physical distancing markers?Yes
Do you use delivery robots to get stuff to guests' rooms?No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?Yes
Are rugs removed from guest rooms?No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?No
Are air purification and sanitization devices installed?Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines?Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?Yes
Food & Beverage ServiceDo you offer single-serve options instead of buffets for breakfast?Yes
Protocols & CertificationsDo you follow any of these protocols or have you obtained any of these certifications?WorksafeBC Safety plan
Has there been a person appointed to supervise the correct implementation of the measures?Yes
Do you check temperature for all onsite staff on a scheduled basis?No
Do your staff practice social distancing guidelines?Yes
Are there dedicated isolation zones on property?No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes
Is there a doctor available either on-site or on-call?No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?Our continental breakfast has been replace with a grab n' go bagged breakfast. The hot tub is currently open with rules and restrictions in place.
Has the hotel closed during the pandemic?No
