Mattenhof Resort

Interlaken 46.67949500, 7.86418900 , Hauptstrasse 36 (Show on Map)
6.7
Rated


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Summary of reviewsMattenhof Resort in Interlaken stands out for its prime location, making it a convenient base for exploring the area. Guests appreciate the proximity to bus stops and train stations, offering easy access to the city center and other attractions. The beautiful mountain views from the rooms further enhance the appeal, creating an ideal starting point for outdoor activities and excursions.

Accommodation at the resort is often praised for its spacious, clean rooms with some offering breathtaking mountain views. Families find the large family rooms particularly suitable and many guests enjoy the functional bathrooms and strong shower pressure. The hotel's rustic charm and old-fashioned decor add a unique touch to the overall experience. However, some furniture may appear dated and occasional maintenance issues can detract from the comfort.

The welcoming atmosphere at Mattenhof Resort is largely attributed to the friendly staff. Guests frequently mention the helpful and polite reception and bar staff who are always ready to assist. The presence of a friendly St Bernard dog at reception adds to the hotel's charm, creating a homely environment, especially appreciated by families and pet lovers.

For those traveling with pets, the resort provides an exceptional dog-friendly atmosphere. Resident animals like the charming St Bernard and other dogs contribute to a warm and inviting environment, further enhanced by the hotel's historical building style. While the pet-friendly policy is well-received, occasional cleanliness issues related to pet waste have been noted.

Breakfast at the resort has mixed reviews with many guests highlighting the lack of variety and availability. However, a nearby bakery offers a viable and pleasant alternative for a morning meal. The location's convenience ensures easy access to essential shops, supermarkets and restaurants, compensating for the limited breakfast options.

While WiFi availability is appreciated, connectivity can be inconsistent, especially in rooms farther from the main areas. Guests looking for a reliable internet connection may experience some frustration.

Nightlife at the resort is lively with a pleasant ambiance in the downstairs bar area, though the noise can be disruptive for those seeking a quiet night’s rest. Comfortable seating, good music and friendly pets enhance the downstairs atmosphere.

In summary, Mattenhof Resort offers a blend of rustic charm, spacious accommodations and stunning views, making it a suitable choice for families, pet lovers and adventure seekers. Despite minor issues with maintenance, cleanliness and breakfast variety, the friendly staff and convenient location contribute positively to the overall guest experience.
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Hotel near Golf Courses
While offering a range of activities, its location provides access to the Interlaken-Unterseen Golf Club.

Family Friendly Hotel
Located in Matten near Interlaken, this resort offers a family-friendly environment with various amenities. Its setting provides a quieter atmosphere while still being close to Interlaken's attractions. The resort aims to create a relaxing and engaging experience for families.

Dog Friendly Hotel
This resort is pet-friendly. Its location in Matten b. Interlaken offers a quieter setting while still being close to Interlaken's attractions.

Hotel near Nightlife Spots
This resort often hosts lively themed parties and live music events, providing entertainment right on the premises.

Hotel with Parking
The Mattenhof Resort provides free onsite parking for its guests, ensuring a hassle-free experience. Accessible parking is also available, contributing to its high convenience.

Cheap Hotel
This resort offers affordable accommodation options and various facilities. It's a practical choice for travelers looking for leisure and relaxation while keeping costs down.

Hotel near Ski Resorts

Hotel with Tennis Courts

Room Types
Standard Double Room En-suite room with cable TV and a balcony.

Family Room Large, en-suite room with cable TV and a balcony.

Standard Single Room En-suite room with cable TV and a balcony.

Standard Triple Room The triple room offers an electric kettle, heating, as well as a private bathroom featuring a bath or a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 3 beds.

Guest Reviews
6.7
Rated
Location
Nestled conveniently within Interlaken, Mattenhof Resort boasts a prime location that offers ease of access to both the city center and various transportation options. Visitors applaud its proximity to bus stops and train stations, making it incredibly convenient for exploring the surrounding area. A short 15-20 minute walk brings guests to Interlaken’s vibrant city center, while a bus service operating until 10 PM enhances mobility for those looking to venture further afield.

The hotel's vicinity to shops, supermarkets and a variety of restaurants ensures that all essentials are within easy reach. Guests have also highlighted the beautiful mountain views that can be enjoyed from the comfort of their rooms, adding to the overall appeal. The resort's strategic location serves as an ideal starting point for outdoor activities and excursions, including skiing, making it popular for adventure seekers.

Its position near Tellspiele and the main sights of Interlaken, combined with serene green spaces and well-maintained parks, contributes to a delightful atmosphere. Whether wandering by foot or utilizing public transport, the resort’s location facilitates easy exploration and engagement with the natural beauty and attractions of Interlaken.

Breakfast
The Mattenhof Resort has garnered mixed reviews concerning its breakfast offerings. Many guests have expressed disappointment over the lack of breakfast options at the hotel, noting that no breakfast is available on-site and that this has not always been clearly communicated. Several reviewers also mentioned that breakfast, when available, was often minimal and lacked variety with offerings limited to basic items such as bread and toast. Additionally, some guests found the breakfast experience to be overpriced for the quality provided.

Despite the absence of an in-house breakfast, the location of the hotel offers convenient alternatives. Guests have highlighted the presence of a bakery across the street, which provides a good breakfast option and a pleasant walkable area. This nearby bakery seems to be a preferred choice for many guests in light of the hotel's limited breakfast services.

In summary, while the Mattenhof Resort's breakfast has not met expectations for many travelers, the nearby bakery offers a viable alternative. The hotel's overall appeal may benefit from improvements and clearer communication regarding breakfast options.

Rooms
The Mattenhof Resort offers an interesting blend of spacious and comfortable accommodations mixed with a few areas that need attention. The rooms are notably large, making them perfect for families or groups and many boast beautiful, breathtaking views of the mountains, especially those with balconies. Guests frequently comment on the cleanliness and brightness of the rooms with several appreciating the functional bathrooms and strong shower pressure. The furniture and decor, while functional and comfortable, often appear dated and can be worn or in need of renovation. Some rooms have charming old-fashioned elements that add a unique touch.

However, certain amenities are sometimes lacking—such as missing AC, non-functioning TVs and occasional maintenance issues like squeaky floors, leaking sinks and outdated or broken furniture. The building itself, although beautiful and rich with rustic charm, requires better upkeep in places. Temperature control within the rooms varies with some spaces feeling either too hot or very cold at times. Nevertheless, the prime location, coupled with the stunning views and ample room sizes, makes the Mattenhof Resort a decent choice for those seeking space and a picturesque setting.

Beds
Mattenhof Resort offers a range of experiences with its bedding that might be of interest to different types of travelers. Many guests have found the beds to be quite comfortable with phrases like "comfortable beds" and "comfortable bedding" frequently mentioned. For those who prefer a firmer mattress, some reviews also noted that the beds were "rather firm, just the way we like it."

However, it's important to highlight that the feedback isn't universally positive. A number of guests pointed out issues with the hardness of the mattresses and the thinness of pillows, describing them as uncomfortable. Some found the beds to be "badly made," "creeky," or "sunken." There were also a few instances where the beds were not in the best condition, including a broken bed frame and unmade beds requiring guests to prepare the bedding themselves.

While some appreciated the cleanliness of the rooms despite other issues, others felt that the bed linens were dirty. There were also concerns about the room not living up to the price paid, given the state of the bedding and overall comfort.

For guests who value comfort and firmness in their beds, Mattenhof Resort may meet expectations. However, for those seeking plush pillows and softer mattresses, it might be worth considering these aspects before booking.

Cleanliness
Mattenhof Resort garners a mixed reception when it comes to cleanliness. Reviewers have found the rooms generally clean and spacious with some highlighting spotless and bright conditions. However, several cleanliness issues persist across the hotel's premises. Many guests noted mold in bathrooms and on ceilings, dusty spots and an overall lack of maintenance. There were consistent mentions of outdated and dilapidated infrastructures, including old and scratched furniture, peeling wallpaper and dingy carpets. Additionally, the common areas were often described as neglected and dirty with lingering bad smells from tobacco and food. While the staff does seem to clean some rooms thoroughly, such efforts were not consistent throughout the hotel, leaving parts of the establishment in urgent need of deep cleaning and renovation. Despite the stunning views and spacious rooms, the overall guest experience suffers due to noticeable lapses in cleanliness and upkeep.

Staff
At Mattenhof Resort, guests frequently praise the staff for their friendliness and helpfulness. The reception and bar staff are often highlighted for being accommodating and polite. Many reviews describe the staff as attentive, relaxed and always ready to assist with inquiries or provide tips about the local area. The presence of a friendly house dog at the reception adds an extra charm to the welcoming atmosphere.

Some guests mentioned the ease of check-in and the professional demeanor of the personnel. The manager and receptionists receive commendations for their pleasantness and efficiency with several guests noting that the staff made them feel at home. A few reviews also appreciate that the staff were particularly child-friendly.

However, not all experiences were positive. A minority of reviews indicate instances of unfriendliness, uncooperative behavior and less helpful attitudes from some staff members. Despite these occasional negatives, the overarching sentiment is that the staff at Mattenhof Resort are generally friendly, accommodating and contribute positively to the guest experience.

Wi-Fi
The WiFi experience at Mattenhof Resort has varying feedback from guests. Many appreciated the availability of free WiFi with some mentioning that the WiFi worked fine and was good in certain areas. However, numerous guests reported issues such as slow speeds, patchy connections and instances where the WiFi didn't work at all, particularly in certain rooms. The WiFi signal strength seemed inadequate in the furthest rooms, indicating that coverage may be inconsistent throughout the hotel.

Family
Mattenhof Resort offers a welcoming environment for families, highlighted by its spacious accommodations and family rooms. These family rooms are noted for being large, often featuring double sinks, showers and bathtubs, making them ideal for groups traveling with children. Guests frequently mention the stunning views of the mountains and the well-kept park, adding to the pleasant stay.

The hotel is praised for being kid-friendly with a homely atmosphere that is perfect for families. The large backyard and beautiful garden provide plenty of space for children to play, ensuring that families feel at home. Despite some minor inconveniences such as heating issues and occasional noise from other guests, the overall consensus is that Mattenhof Resort is a decent choice for families, especially for short stays.

Dog-friendly policies also mean that families can bring their pets along, enhancing the overall family-friendly vibe of the resort. While there are some logistical challenges, such as transportation issues and occasional service shortcomings, the positive aspects of spacious rooms, beautiful views and a family-friendly environment make Mattenhof Resort a recommended option for a family getaway.

Nightlife
Mattenhof Resort offers a pleasant environment for those looking to rest or enjoy some quiet reading, complemented by a nice ambiance in the downstairs area where guests can enjoy the company of a placid St Bernard dog and a happy cat. The seating area provides good music that contributes to the overall atmosphere with the bar serving as a central feature. However, nightlife around the hotel involves loud laughter and noise, often continuing until dawn with occasional firecrackers. This can be disruptive for guests, as music from the bar can be loud enough to wake people up, sometimes extending until 3-4am. Groups of people drinking throughout the day contribute to a lack of tranquility and quite a bit of mess both inside and outside the hotel. Despite these issues, the reception area and the staff have been noted in the reviews.

Dog Friendly
Mattenhof Resort is renowned for its exceptional dog-friendly atmosphere, making it a haven for pet lovers. The resident animals, particularly the charming and placid St. Bernard dog Kaia, are a delightful and welcoming presence, greeting guests in the lobby and adding to the hotel's unique charm. The resort also accommodates cats, providing an emotional balance for pet-loving visitors.

Guests appreciated the friendly and calm nature of the hotel's pets, including a friendly Bernese Mountain Dog and a variety of other animals that interact warmly with visitors. The hotel’s old building style adds a historical charm, creating an enchanting environment that enhances the overall experience. The spacious, clean rooms and stunning views of the Jungfrau mountain further contribute to a memorable stay.

However, while the presence of animals generally adds to the charm, there are occasional issues such as pet waste on hotel grounds, which the management should address to maintain cleanliness. Nonetheless, the overwhelmingly positive response to the animal-friendly environment makes Mattenhof Resort a wonderful choice for those traveling with pets or simply seeking the comfort of animal companionship.


No, Mattenhof Resort doesn't have any pool.

No, a spa isn't available at Mattenhof Resort.

Yes, Mattenhof Resort welcomes dogs.

Yes, parking facilities are available at Mattenhof Resort.

No, Mattenhof Resort doesn't have a gym.

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