Hotel Tell and Apartments

Interlaken 46.68061600, 7.86414800 , Hauptstrasse 49 (Show on Map)
6.6
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Tell and Apartments in Interlaken offers a generally positive experience highlighted by several appealing features, particularly its prime location. The hotel is ideally situated close to bus stops and main train stations, allowing easy access to key destinations and local amenities such as supermarkets, restaurants and scenic trails. Many guests appreciate the beautiful mountain views from clean and comfortable rooms, which further enhance the overall stay.

The breakfast experience varies among guests with many praising the quality and range of fresh food options and the friendly service. However, inconsistencies in its availability have been noted, suggesting potential guests should verify breakfast details beforehand.

Room comfort is praised for its spaciousness and cozy ambiance with daily maintenance ensuring cleanliness. Some rooms feature stunning mountain views and balconies, adding to the charm. Family-friendly apartment-style accommodations are available, though guests have reported small bathrooms, occasional noise and maintenance issues. The absence of an elevator might also be inconvenient for those with heavy luggage.

Cleanliness generally meets guests' expectations with many highlighting tidy rooms and well-kept amenities. However, there are occasional reports of issues such as musty smells, dirty appliances and unaddressed requests, indicating room for improvement.

The self-check-in system is efficient with most guests finding it straightforward. Staff, though limited in availability, are often described as friendly and helpful, providing useful local tips. Yet, communication could be more responsive to address guest concerns promptly.

WiFi service has mixed reviews with some guests experiencing weak or inconsistent connectivity, while others find it adequate.

The bed quality also varies; many guests find the beds comfortable and conducive to a good night’s sleep, though there are complaints about old, squeaky or uncomfortable beds and bedding.

Overall, Hotel Tell and Apartments offers good value with its strategic location, practical amenities and beautiful surroundings, making it a favorable option for travelers exploring Interlaken. Ensuring improvements in specific areas could further enhance guest satisfaction.
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Hotel near Ski Resorts
Located on Hauptstrasse, this hotel and apartment complex is centrally situated, offering good access to Interlaken's transport links for travel to the ski slopes.

Cheap Hotel
Hotel Tell and Apartments offers a combination of hotel rooms and apartments, providing flexibility for different types of travelers. It is centrally located and provides good value.

Small Hotel
Hotel Tell and Apartments provides a comfortable and convenient stay with its well-equipped rooms and apartment options. The hotel's friendly atmosphere and central location enhance the overall experience.

Hotel for Adults Only

Hotel with Tennis Courts

Room Types
Single Room Rooms with a bathroom.

Apartment (5 Adults) 2 bedrooms, living room, kitchen and 2 balconies with mountain views.

Double Room Rooms with a bathroom.

Quad Room This unit consists of 2 interconnecting rooms with a private bathroom.

Twin Room This twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Single Room with Private Bathroom This single room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.

Apartment with Balcony This is a spacious and light apartment with a private entrance.This apartment has one bathroom, a fully-equipped kitchen, a dining area and three separate bedrooms. There's a laundry room available downstairs and this is perfect for family or groups up to 6 in the heart of Matten.Limited parking spaces are available.

Apartment with Balcony This is a spacious and light apartment with a private entrance.This apartment has one bathroom, a fully-equipped kitchen, a dining area and three separate bedrooms. There's a laundry room available downstairs and this is perfect for family or groups up to 6 in the heart of Matten.Limited parking spaces are available.

Twin Room with Balcony The twin room has a balcony. The unit has 2 beds.

Guest Reviews
6.6
Rated
Location
Nestled in a picturesque and convenient spot, Hotel Tell and Apartments offers an excellent location for travelers exploring the stunning Interlaken area. The hotel is strategically positioned with a bus stop right in front of the building, making it easy to access both Interlaken West and East train stations with just a short bus ride or a manageable walk. This advantageous placement ensures seamless connectivity to local and international travel routes.

Guests frequently praise the hotel's proximity to essential amenities such as supermarkets, bakeries, restaurants and cafes. The bustling town center and scenic trails leading to famous outdoor destinations like Grindelwald and Lauterbrunnen are also within walking distance. Additionally, the quiet atmosphere around the hotel offers a pleasant retreat after a day of exploration.

The view from the rooms, often highlighted for their cleanliness and comfort, includes breathtaking mountain landscapes, adding to the charming experience. The simple but well-maintained facilities, including a communal kitchen, contribute to the overall value for money. While the hotel is located slightly outside the downtown hustle, its close vicinity to public transport ensures guests can easily navigate their way around Interlaken and beyond.

In essence, Hotel Tell and Apartments blends a strategic location with practical amenities and beautiful surroundings, making it a favorable choice for those looking to explore the heart of Interlaken without compromising on comfort or convenience.

Breakfast
Hotel Tell and Apartments presents a mixed breakfast experience for its guests. Guests who had breakfast reported a variety of positive feedback, praising the quality and service. Words like "delicious," "fantastic," "top-notch," and "excellent" were frequently used, highlighting a rich selection of fresh food and great coffee. The breakfast, often described as plentiful and varied, included Swiss specialties such as eggs, an assortment of cheeses and meats, croissants, yogurt, muesli and much more. The kind and cordial service added to the enjoyment of the meals with many guests appreciating the personal touch.

However, the availability of breakfast seems inconsistent. Some guests were prepared to make their own breakfast using the in-room kitchen or visited a bakery or café across the street, which many found convenient and enjoyable. Remarks noted some confusion or disappointment about breakfast being included or served, especially during certain periods. Issues such as no staff being present and improvised breakfasts indicated a lapse in service quality at times.

Overall, while the breakfast at Hotel Tell and Apartments can be a delightful experience with extensive and delicious options, prospective guests should confirm its availability and details in advance to avoid any inconvenience.

Rooms
Hotel Tell and Apartments boasts spacious and comfortable rooms, often described as cozy by guests. Many visitors appreciate the cleanliness of the rooms, towels and sheets, which are maintained daily. Despite the simplicity and basic furnishings, the rooms offer all necessary amenities including a shared kitchen, microwave, kettle and fridge.

Some rooms provide stunning views of the nearby mountains and several have balconies to enhance the experience. The beds are widely regarded as comfortable, providing a relaxing sleep. The hotel also offers large apartment-style accommodations which are well-suited for families. The restaurant on the ground floor receives high praise for its good food and drink selection, adding convenience for guests.

However, certain aspects could use improvement. Bathrooms are frequently mentioned as being very small and sometimes lack adequate privacy due to sound insulation issues. A number of reviews highlighted maintenance issues such as dated facilities, small and noisy rooms, defective fixtures and occasional unpleasant odors.

Noise can be an issue, especially for rooms facing the street or located above the pub. Additionally, there is no elevator, which might be inconvenient for guests with heavy luggage. Despite these drawbacks, the hotel's location and functionality make it a practical choice for travelers seeking good value accommodation.

Beds
Hotel Tell and Apartments offers mixed experiences when it comes to bedding. A significant number of guests have highlighted the comfort of the beds, describing them as comfy, cozy and sometimes very comfortable. Good beds are mentioned frequently with some rooms featuring king-size beds which added to the comfort.

However, there are notable drawbacks. Several guests reported issues like uncomfortable, squeaky and broken beds. Descriptions of beds being noisy and old with some kept together with planks and tyraps, were common. Instances of musty-smelling and stained bed linens were frequently mentioned, along with uncomfortable mattresses and hard pillows.

The reviews also pointed out that the bedding conditions sometimes felt more like a hostel than a hotel with complaints about bedclothes being old, worn out or not very clean. Some guests found the mattresses either extremely hard or too soft to their liking, affecting their sleep quality.

While many guests found the beds to be satisfactory and conducive to a good night's sleep, others encountered issues that detracted from their experience, suggesting a need for better maintenance and upgrades in bedding.

Cleanliness
When it comes to cleanliness at Hotel Tell and Apartments, guest reviews generally highlight a mixed bag of experiences. On the positive side, numerous guests emphasized the property's cleanliness, describing rooms as clean, tidy and well-organized. Cleanliness extended to various amenities as well, including the communal kitchen, which some found handy and well-kept. Several visitors noted that the rooms and bathrooms were sufficiently clean upon arrival and the establishment provided a clean, comfortable and quiet environment.

However, the reviews also included a considerable number of complaints. Some guests encountered issues such as smelly or damp linens, moldy showers and dirty, unusable kitchen appliances. There were instances of persistent musty smells throughout the hotel and reports of dirty carpets, dusty furniture and leftover trash. Problems with unresponsive staff and unmet service requests further exacerbated the negative impressions for some guests.

Overall, while Hotel Tell and Apartments has several commendable aspects of cleanliness that many guests appreciate, there are significant areas in need of attention and improvement to meet a consistent standard of hygiene throughout the property.

Staff
Hotel Tell and Apartments offers a unique stay experience, prominently featuring self-check-in and self-service processes. Guests often appreciated the smoothness and clarity of the arrival instructions, which made settling in straightforward despite the absence of a traditional reception. The hotel staff, particularly during the limited hours when they were available, received commendation for their friendliness and helpfulness. Specific mentions highlight cleaning staff as amiable and accommodating and the owner was noted for being helpful and efficient on various occasions.

Guests praised certain staff members by name, appreciating their kind and polite demeanor and attentive assistance. The positive reviews frequently mentioned the staff's ability to provide useful local tips, enhancing the stay by suggesting enjoyable nearby attractions.

However, some recurring issues were noted, particularly concerning communication. Responses via WhatsApp and other contact methods were often slow or unaddressed entirely. This lack of immediate responsiveness sometimes created frustration among guests who needed assistance or had specific requests.

Overall, while the property management's communication could be more robust, the friendly and helpful nature of the staff left a positive impression on many who stayed there.

Wi-Fi
The WiFi experience at Hotel Tell and Apartments has garnered mixed feedback from guests. Several visitors reported significant issues with connectivity, describing the WiFi as slow, spotty and sometimes entirely non-functional. Problems ranged from a weak signal in the rooms to complete lack of access at various times, creating frustration for those relying on internet usage during their stay. On a positive note, a few guests did find the WiFi to be good and functional at certain times. However, this was not the common experience and many encountered ongoing issues without resolution, suggesting inconsistency in the hotel's internet services.


No, Hotel Tell and Apartments doesn't have any pool.

No, a spa isn't available at Hotel Tell and Apartments.

No, Hotel Tell and Apartments doesn't allow dogs.

No, parking facilities aren't available at Hotel Tell and Apartments.

No, Hotel Tell and Apartments doesn't have a gym.

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