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Summary of reviewsHotel Lakeview bei Interlaken stands out for its breathtaking location overlooking Lake Brienz, offering stunning vistas from nearly every room. The serene setting, combined with proximity to central Interlaken, the Niederried train station and convenient parking facilities, makes it an ideal base for families and outdoor enthusiasts looking to explore the area or embark on picturesque hikes.
Guests frequently commend the friendly and proactive staff, who, despite occasional language barriers and availability issues, generally manage to create a welcoming atmosphere. Specific staff members have been singled out for their exceptional service, contributing to a positive overall experience.
While the breakfast offerings offer variety and quality with beautiful lake views enhancing the dining experience, there is room for improvement. Some guests have found the selection repetitive and lacking, particularly in terms of fresh products and overall variety.
The rooms are celebrated for their lake views and balconies, providing a cozy and comfortable stay for many. However, there are numerous calls for renovation due to outdated decor, old furniture, cleanliness issues and a lack of modern amenities like air conditioning and soundproofing. The bathrooms, in particular, have been criticized for being narrow, dark and poorly ventilated.
Cleanliness appears inconsistent with both high praise for spotless conditions and complaints about dirt, mold and poor housekeeping standards. This suggests a need for more rigorous cleaning practices to ensure a consistently hygienic environment.
The hotel offers reliable and fast free Wi-Fi, an ample and well-distributed parking facility and beds that vary in quality with some guests finding them very comfortable and others noting issues with size and comfort. Family accommodations and accessibility features are generally decent, although the lack of an elevator and some cramped room spaces may pose challenges for wheelchair users and guests with heavy luggage.
Luxury elements fall short of expectations with many feeling that the accommodations and amenities do not match the price point. Despite these drawbacks, the exceptional lake views and the overall potential for a serene retreat make Hotel Lakeview bei Interlaken an inviting option for visitors seeking natural beauty and tranquility. Show more
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Dog Friendly Hotel
Hotel Lakeview Bei Interlaken is pet friendly, allowing dogs of any size without any additional fees. Cats may also be allowed by request.
Hotel with Parking
Hotel Lakeview provides complimentary private parking directly on-site. This ensures ease of access and secure parking for all guests.
Accessible Hotel
This hotel offers a mixture of accessibility features, including elevators for access to various floors. Key areas such as the lobby, guest rooms, and corridors are wheelchair accessible. Walking trails around the hotel are also accessible by wheelchair.
Hotel near Ski Resorts
Family Friendly Hotel
Business Hotel
Room Types
Deluxe Double Room with Balcony and Lake ViewThe double room features a tea and coffee maker, a seating area, a balcony with lake views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Family Room with Lake ViewThe family room provides a tea and coffee maker, a seating area, a balcony with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 3 beds.
Deluxe King RoomThe spacious double room provides a tea and coffee maker, a seating area, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Superior Queen RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious double room offers a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with streaming services, as well as lake views. The unit has 1 bed.
Deluxe Chalet Majestic Room 01Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious double room provides a tea and coffee maker, a seating area, a wardrobe, a barbecue and a flat-screen TV with streaming services. The unit offers 1 bed.
Deluxe Chalet Majestic Room 02Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious double room provides a tea and coffee maker, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
Triple Room - Disability AccessThe triple room offers a tea and coffee maker, a seating area, a balcony with lake views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds and 1 futon.
Studio with Lake ViewThe fully equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The studio provides a tea and coffee maker, a seating area, a balcony with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Apartment with Lake ViewThis spacious apartment comprises 1 living room, 4 separate bedrooms and 4 bathrooms with a walk-in shower and free toiletries. Featuring a terrace with lake views, this apartment also provides a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 5 beds.
Guest Reviews
7.0
Good
Location
Nestled in a stunning location overlooking the serene waters of Lake Brienz, 'Hotel Lakeview bei Interlaken' offers guests an idyllic retreat, perfectly situated near central Interlaken. The hotel boasts superb views from nearly every room with many guests praising the breathtaking vistas from their balconies.
The location of the hotel is highly convenient with the Niederried train station just a few minutes' walk away, providing easy access to popular attractions in and around Interlaken. Guests also appreciate the ample parking facilities and the close proximity to both the boat marina and the bus station.
This hotel is not only advantageous for travelers with cars, but also accessible for those relying on public transportation, making it a practical choice for exploring the surrounding area. The tranquil setting by the lake and its quiet ambiance are frequently highlighted, offering a peaceful respite from the bustling Interlaken city center, which is just a short drive away.
Perfect for families and outdoor enthusiasts, the location serves as an ideal starting point for picturesque hikes and easy trail walks. Moreover, the accommodation is lauded for its cleanliness, excellent hygiene standards and friendly, proactive staff.
Whether one is seeking relaxation amidst stunning natural beauty or an adventurous gateway to explore Interlaken and beyond, 'Hotel Lakeview bei Interlaken' offers a beautiful combination of convenience, comfort and mesmerizing views.
Breakfast
Hotel Lakeview bei Interlaken presents a breakfast experience that garners mixed reviews from its guests. On the positive side, many appreciate the diverse and extensive spread, which includes options such as toast with Nutella, fresh croissants, yoghurts, cereals, meats and cheeses. The breakfast is often described as great, excellent and notably more comprehensive than a typical continental breakfast. Guests also highlight the quality and variety, catering even to vegetarians and the sheer delight of enjoying breakfast with panoramic lake views.
However, some guests feel that the breakfast offerings leave much to be desired. Criticisms include a meager selection, limited variety and lack of fresh products. Specific complaints note the repetitive nature of the offerings, such as the minimal options of croissants and bread, occasional service issues like broken coffee machines and the lack of vegetables. The breakfast is sometimes described as too basic or minimalist and could benefit from more comprehensive choices. Despite the inviting views and occasional praise for the breakfast spread, there’s room for improvement in consistency and variety to enhance the overall breakfast experience.
Rooms
Hotel Lakeview bei Interlaken offers rooms with beautiful lake views and balconies, which many guests appreciated. Despite the picturesque scenery, the rooms are frequently described as small, outdated and in need of renovation. The furniture is often old and worn out and the decor has not been updated in some time. Cleanliness is a recurring issue with guests noting dirty floors, stained walls and mold in the bathrooms. The bathrooms themselves are described as very narrow and dark with slippery floors and minimal ventilation, leading to unpleasant odors.
Rooms also lack some modern amenities, such as air conditioning and soundproofing with thin walls allowing for noise from neighboring rooms to filter through. Some guests reported issues with non-functional appliances, like bedside lamps or TVs and insufficient room cleaning services, including unemptied trash and a lack of fresh towels or toiletries.
While the rooms are generally described as comfortable with cozy bedding, the overall condition and maintenance leave much to be desired, affecting the overall guest experience. In summary, while the scenic lake view and quiet atmosphere are significant positives, there is a clear need for comprehensive updates and improved cleanliness standards to justify the stay at Hotel Lakeview bei Interlaken.
Beds
Guests have shared mixed reviews on the beds at Hotel Lakeview bei Interlaken. Positive feedback highlights that the beds are comfortable, of good quality and at the right height for wheelchair accessibility. Several guests appreciated the new and very comfortable mattresses with additional comments noting that the box spring beds were particularly comfortable. However, not all experiences were favorable. Some guests found the beds too small, narrow or uncomfortable with instances of hard, sagging mattresses and thin pillows. There were also mentions of beds sliding apart and not being properly made, including reports of stained mattress covers and hair on the beds. For families or those needing additional space, the lack of baby beds and proper family accommodations was pointed out. Despite these variances, the overall impression varies significantly depending on individual guest experiences.
Cleanliness
'Hotel Lakeview bei Interlaken' receives mixed reviews regarding its cleanliness. On the positive side, numerous guests comment that rooms are generally clean and well-presented with some describing them as spotless and quite clean. The overall hygiene is praised by certain reviewers, noting the efforts to keep the environment extremely hygienic.
However, there is a significant amount of criticism pointing to insufficient room cleaning and maintenance. Complaints about dirty rooms, mold in bathrooms and stale odors are frequent. Many guests encountered unclean bedding, towels and carpets and even greasy splatters on kitchen counters. The lack of proper housekeeping service and the noticeable dust in corners indicate a need for more thorough cleaning practices.
Several reviews mention issues with old and broken furniture, stained sheets and unpleasant bathroom conditions. Specific concerns include mold, cobwebs and discolored grout. The hotel's general state of disrepair and the presence of insects, including dead cockroaches, have also been highlighted.
In summary, while 'Hotel Lakeview bei Interlaken' can offer clean and tidy rooms on occasion, it struggles with consistency in its housekeeping standards, leaving many areas unclean and in need of urgent renovation.
Staff
The overall impression of the staff at Hotel Lakeview bei Interlaken is mixed, yet many guests found the team to be friendly, helpful and accommodating. Descriptions like "very nice and helpful staff" and "friendly and supportive staff" suggest that a significant number of visitors were pleased with the level of service provided. Specific staff members, such as Tushar and Vicky, were singled out for their exceptional hospitality and willingness to assist guests with various needs, including accommodating guests with special requirements.
However, there were also several negative comments highlighting issues with staff availability, language barriers and occasional unfriendly behavior. Some guests encountered problems with the reception being unresponsive or rude and noted that the staff lacked engagement at times.
Despite these inconsistencies, many visitors appreciated the genuine care and welcoming attitude of several staff members. Positive remarks like "great staff" and "staff are wonderful and respectful" indicate that, while there are areas for improvement, the hotel's team can create a pleasant and supportive environment for guests.
Wi-Fi
At Hotel Lakeview bei Interlaken, guests generally have a positive experience with the Wi-Fi service. The internet connection is described as good with stable and normal speeds, making it reliable for typical online activities. Guests can enjoy fast, free Wi-Fi within the rooms, which is an added convenience. However, some visitors noted occasional issues with the Wi-Fi being unreliable and in some instances, the Wi-Fi connection was not available. Despite these minor setbacks, the overall feedback indicates that the internet service is satisfactory for most guests.
Parking
Hotel Lakeview bei Interlaken offers a favorable parking experience for its guests. The hotel provides ample free parking options, including convenient spaces right in front of the hotel. Guests appreciate the complimentary parking, noting that it is easy to park their cars without any hassle. Private parking is available and the parking spaces are well distributed, ensuring a smooth arrival process. While there are occasional mentions of nearby parking spaces not always being provided, overall, the parking facilities at the hotel are highly praised for their availability and convenience.
Accessible
Hotel Lakeview bei Interlaken offers a mixture of accessibility features that cater to various needs. Situated in an easily accessible location, the hotel is close to a train station, making it convenient for guests to navigate and attend nearby attractions. The hotel provides ample parking space, ensuring ease of access for those traveling by car.
The rooms are generally accessible, featuring practical amenities such as wheelchair-accessible bed heights and decently-sized bathrooms. Balconies are designed to comfortably fit guests even in smaller rooms and the property itself is straightforward to access. Notably, the hotel staff, particularly Achil, go the extra mile to adjust facilities and aid wheelchair-bound guests in reaching the restaurant with ease.
However, it is important to note that the hotel has no elevator, which presents a challenge for guests with heavy luggage or mobility issues. Additionally, some rooms, especially those with three beds, can be cramped, making it difficult for wheelchair users to navigate. The entrance is also not wheelchair-accessible, which could be a significant drawback for some visitors.
Despite some areas being less accessible, the hotel's location and basic disability facilities make it a relatively navigable and practical choice for many guests. Free nearby transportation further enhances its appeal for travelers looking to explore the area effortlessly.
Luxury
Hotel Lakeview bei Interlaken offers a cozy environment, but it often falls short of the high standards associated with luxury accommodations. Many guests found the price of their stay did not reflect the level of service and amenities provided. Issues such as billing problems, outdated furniture and misleading online photographs have been reported. The hotel's claims of offering a deluxe experience were frequently unmet with some visitors highlighting the need for significant renovations. Despite these concerns, the view from the hotel remains a notable positive feature.
No, Hotel Lakeview bei Interlaken doesn't have any pool.
No, a spa isn't available at Hotel Lakeview bei Interlaken.
Yes, Hotel Lakeview bei Interlaken welcomes dogs.
Yes, parking facilities are available at Hotel Lakeview bei Interlaken.
No, Hotel Lakeview bei Interlaken doesn't have a gym.