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Summary of reviewsHotel Harder Minerva, situated centrally in the picturesque town of Interlaken, enjoys widespread praise for its prime location. Guests appreciate the hotel's proximity to key spots like Interlaken West and Ost train stations, attractions, restaurants, shops and public transport links. Its tranquil yet central setting offers a quiet retreat while being close to all essential amenities and popular tourist sites with supermarkets and various dining options enhancing the overall guest experience.
The hotel's breakfast receives a mix of reviews. Positively, guests applaud the historical elegance and old-world charm of the dining room with some describing the breakfast offerings as good, tasty and filling. However, there are significant critiques regarding the limited and basic options, lack of variety and inconsistent replenishment of items. Concerns are also raised about the value for money, cleanliness and the offering’s adequacy for dietary restrictions.
Guest reviews on the rooms at Hotel Harder Minerva present a mixed picture. Positively, many guests commend the hotel's cleanliness and the maintenance of the rooms, which include basic amenities and daily cleaning services. Some rooms are described as cozy with beautiful views from balconies. However, many reviews highlight the small, cramped nature of the rooms and bathrooms, outdated decor, uncomfortable furniture and poor air circulation. The absence of certain amenities and issues like inadequate heating or cooling also detract from the overall comfort.
The cleanliness of the hotel garners mixed feedback. While many guests find the rooms consistently clean and well-maintained, issues are noted concerning inconsistent housekeeping and cleanliness in some rooms and common areas with reports of musty smells, dirty floors and outdated conditions.
The staff at Hotel Harder Minerva generally receive positive reviews for their friendliness, politeness and helpfulness, creating a welcoming atmosphere. Specific employees receive commendations for exceptional service. However, some reviews point to occasional instances of indifference, unprofessionalism and language barriers.
The complimentary Wi-Fi at the hotel is mostly satisfactory with many guests finding it fast and reliable. However, there are occasional reports of unstable or non-functioning connectivity.
The beds at Hotel Harder Minerva tend to elicit mixed reviews with some guests finding them exceptionally soft and comfortable while others criticize them for being too soft, narrow and occasionally uncomfortable due to aging or low-quality mattresses. Cleanliness of bedding and structural integrity of the beds also emerge as areas needing improvement.
In summary, Hotel Harder Minerva boasts an excellent location and generally clean rooms with a friendly and helpful staff contributing to a positive atmosphere. However, significant areas for improvement include the breakfast offerings, room amenities and decor, bed quality and overall cleanliness consistency to enhance the guest experience. Show more
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Dog Friendly Apartment
This Hotel is a pet friendly location, allowing you to bring your dog. This is a good option for travelers looking to bring their pets.
Apartment near Ski Resorts
Apartment near Nightlife Spots
Room Types
Duplex ApartmentApartment featuring 2 separate bedrooms, 2 bathrooms (one with a shower and toilet, one with a bath), a fully equipped open-plan kitchen, a dining area, a living room with a fireplace, and an enclosed balcony. All rooms offer mountain views.
Complete Breakfast is now being served in individually for all rooms to avoid excess contact with other gusts due to COVID 19 protocols.
Double RoomSimple double room, provides a water kettle, free water, flat-screen TV. Includes private bathroom with a shower, provided hairdryer and toiletries.
Unit has a double bed.
Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides a tea and coffee maker, executive lounge access, a wardrobe, parquet floors, as well as a flat-screen TV. The unit offers 1 bed.
Classic Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room features a tea and coffee maker, executive lounge access, a wardrobe, parquet floors, as well as a flat-screen TV. The unit has 3 beds.
Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room offers a tea and coffee maker, executive lounge access, a wardrobe, parquet floors, as well as a flat-screen TV. The unit offers 2 beds.
Guest Reviews
6.5
Rated
Location
Located in the heart of Interlaken, Hotel Harder Minerva receives extensive praise for its prime, central location. Guests commend its proximity to key spots such as the Interlaken West and Ost train stations, making transit convenient. The hotel sits just a short stroll away from various attractions, restaurants, shops and public transport links, allowing visitors to explore the town with ease. The tranquil yet central position offers a quiet retreat while being close to all essential amenities and popular tourist sites. Additionally, reviewers note the convenient proximity to supermarkets and a variety of dining options, further enhancing the overall guest experience.
Breakfast
Hotel Harder Minerva offers a breakfast that yields mixed reviews. On the positive side, guests have appreciated the historical and elegant setting of the dining room, which boasts old-world charm with delicate wood carvings and beautiful decor. The breakfast itself has been described by some as good, tasty, delicious and even excellent with certain guests highlighting its adequacy and the quality of items provided, such as freshly prepared and filling options, continental fare and generous servings.
However, the majority of feedback points to significant room for improvement. Numerous reviews mention that the breakfast options are very limited and basic with complaints of cold beans, minimal fruit selections and lack of variety. Guests often noted that items were not replenished in a timely manner, leading to a sparse spread, especially towards the end of breakfast hours. Some reviewers were disappointed with the quality, describing it as below average, mediocre or even terrible. There were also concerns about the value for money given the minimal offerings and the cleanliness and upkeep of the breakfast area.
Certain reviews point to logistical issues like the breakfast room not opening on time and there being no food left even an hour before breakfast officially ends. Moreover, limited consideration for dietary restrictions such as vegan, gluten-free or lactose-free options has been mentioned. Overall, while some guests found the breakfast to be satisfactory, it is evident that the hotel could benefit from diversifying and improving its breakfast offerings and service to better meet guest expectations.
Rooms
Hotel Harder Minerva in Interlaken presents a mixed experience, as reflected by guest reviews focusing on the hotel's rooms. Positively, the rooms are frequently commended for being clean and well-maintained with many guests pleased with the inclusion of basic amenities and the daily cleaning service. Some rooms are described as cozy with comfortable beds and even offering beautiful views from spacious balconies. The location is a standout feature, conveniently situated near central Interlaken and guests appreciate the quiet surrounding streets that contribute to a peaceful stay.
However, the overwhelming feedback highlights the small and cramped nature of the rooms and bathrooms with many noting that the space is not contemporary and lacks sufficient circulation. The decor is often described as dated and the furniture is seen as uncomfortable or old. Several rooms face issues like poor air circulation, malfunctioning bathroom fans, outdated electrical outlets and insufficient room lighting. The absence of certain amenities such as air conditioning, a kettle or body wash products detracts from the overall comfort. Some guests also reported inadequate heating or cooling, making the room temperatures less than ideal.
For those on a budget or seeking a short stay, the hotel does offer good value with many guests noting it’s a reasonable option for a brief visit given its fair pricing. However, for travelers expecting more modern, spacious and fully equipped accommodations, the experience may fall short. Overall, while the hotel is clean and conveniently located, it appears to be in need of renovation to enhance guest comfort and satisfaction.
Beds
Hotel Harder Minerva has a mixed reputation when it comes to its beds with guests providing a range of feedback. A significant number of reviewers mentioned that the beds were exceptionally soft, which some found comfortable while others felt they were too soft and lacked support, making them uncomfortable. There were instances of beds being small, often described as narrow doubles, not quite meeting the comfort expectations for some guests. A few reviews spoke of beds that were deemed worn out or having an odd structure, sometimes collapsing when sat on, indicative of aging or low-quality mattresses.
Although there were mentions of comfortable beds, especially in certain rooms or bed types, the general consensus leans towards dissatisfaction with the overall bed quality. Reports of poor bedding, inconveniently small pillows and occasionally dirty or dusty beds further contribute to the less-than-ideal sleeping experience. Guests appreciated the cleanliness of the rooms and bathrooms; however, the discomfort of beds overshadowed these positives.
Other points noted in the reviews included structural issues such as squeaky beds, broken box springs and beds with mismatched or varying mattresses which possibly affected the uniformity and comfort levels. While some reviewers highlighted the presence of multiple bed options like queen and single beds in one room, the structural integrity and comfort of these beds did not always meet expectations.
In summary, while Hotel Harder Minerva offers clean rooms and bathrooms, there seems to be a pronounced need for improvement regarding bed quality and comfort to enhance the overall guest experience.
Cleanliness
Hotel Harder Minerva offers a mixed experience when it comes to cleanliness. On the positive side, many guests found the rooms to be consistently clean and well-maintained. Daily cleaning services were appreciated by several visitors and clean linens, towels and bathrooms were frequently noted. Some guests highlighted the hotel's overall hygiene, mentioning rooms that were clean, cozy, spacious and very well-kept. Praise also extended to the clean surroundings and common areas, contributing to a generally pleasant atmosphere.
However, there were significant discrepancies in cleanliness reported by other guests. Some rooms were described as musty, outdated and even filthy with bathrooms that were not adequately cleaned. Problems included dirty floors, stained bed covers and unattended dirty towels. There were instances where housekeeping services were inconsistent or completely absent during guests' stays, resulting in dirty fans, unclean chairs and neglected hallways with trash and leftover laundry.
The hotel’s common areas were also a point of concern for some with reports of dirty floors, sticky surfaces and poorly cleaned breakfast areas. Hygiene standards in certain sections of the hotel were criticized with mentions of cobwebs, dust and generally dirty corridors and rooms.
In essence, while some guests enjoyed spotless and comfortable accommodations, others were dissatisfied with the hotel’s inconsistent cleaning practices and the outdated condition of some rooms and facilities.
Staff
The staff at Hotel Harder Minerva have elicited a largely positive response from guests. They are frequently described as friendly, polite and helpful, contributing to an overall welcoming atmosphere at the hotel. Guests have noted that both the housekeeping and reception staff show a genuine dedication to ensuring a pleasant stay. Specific employees like Karim and Ms. Maitre have received individual commendations for their exceptional service and attentiveness. Additionally, several staff members have been highlighted for their excellent charisma and willingness to assist with some guests appreciating personalized touches such as breakfast boxes prepared for early check-outs and occasional room upgrades.
However, there have been noted instances where staff service fell short. Some guests mentioned that a few staff members, particularly at reception, were indifferent, unprofessional or even rude. Language barriers also posed challenges with some staff unable to communicate effectively in German or English. Despite these issues, the consistent friendliness and helpfulness of many staff members seem to create a positive overall experience for visitors, likely overshadowing the occasional negative encounter.
In summary, while Hotel Harder Minerva has areas for improvement in staff training and communication, the hotel generally offers a warm and accommodating environment thanks to a dedicated and approachable team.
Wi-Fi
Hotel Harder Minerva offers guests complimentary Wi-Fi, which generally meets expectations. Many visitors have noted that the Wi-Fi speed is fast and reliable, making it convenient for various online activities. Some guests found the Wi-Fi to be stable with no major issues reported during their stay. However, it is important to note that there have been occasional mentions of unstable or non-functioning Wi-Fi, suggesting that connectivity may not always be consistent. Overall, while there are mixed reviews, most guests seem to have had a satisfactory experience with the hotel's Wi-Fi service.
No, Hotel Harder Minerva doesn't have any pool.
No, a spa isn't available at Hotel Harder Minerva.
Yes, Hotel Harder Minerva welcomes dogs.
No, parking facilities aren't available at Hotel Harder Minerva.