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Summary of reviewsEssential by Dorint Interlaken receives high praise from guests for its strategic location, modern accommodations, and exceptional service. The hotel's proximity to the Interlaken West train station offers easy access to local attractions and amenities, making it an ideal base for exploring the picturesque town. Despite its central location, the tranquility of the rooms ensures a peaceful stay, further complemented by modern design and cleanliness.
Guests consistently commend the hotel's breakfast buffet for its extensive selection and quality, offering a wide variety of breads, fruits, and meats, along with high-quality coffee. The friendly and attentive staff contribute positively to the dining experience, enhancing guest satisfaction despite occasional requests for more variety in the menu.
The rooms at Essential are noted for their contemporary décor and cleanliness. Though compact in size, they are well-furnished, providing comfort with soundproofing that maintains a quiet retreat. Families benefit from spacious apartments equipped with modern kitchen facilities, and while some guests feel the room sizes are smaller for prolonged stays, the amenities and comfortable beds largely compensate.
Cleanliness throughout the hotel is generally excellent, with meticulous attention to maintaining a fresh atmosphere. Although some discrepancies in cleaning services have been noted, these are relatively infrequent.
The staff at Dorint Interlaken are frequently applauded for their friendliness and professionalism, with reception and common area staff contributing to a welcoming atmosphere. While there are isolated mentions of less favorable interactions, these are exceptions to the overall positive guest experiences.
For families, Essential by Dorint Interlaken offers practical accommodations with separate sleeping areas, convenient dining options, and attentive service that often marks special occasions. Despite some minor issues, such as noise disturbances or lack of extra bedding, the hotel remains a popular choice for families seeking a comfortable and memorable stay in Interlaken.
Overall, Essential by Dorint Interlaken is well-regarded for its comfortable bedding, modern amenities, and strategic location, making it a recommended choice for travelers prioritizing convenience and comfort in the heart of Interlaken. Show more
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Categories
Business Hotel
As a new opening, it is likely to have modern amenities and facilities that cater to business travelers, though specific details are unavailable.
Accessible Hotel
Essential by Dorint Interlaken offers accommodations accessible via exterior corridors. The hotel has wheelchair access.
Small Hotel
As a new opening, Essential by Dorint offers modern and comfortable rooms with a cozy atmosphere. Its central location and contemporary design make it a charming option for a pleasant stay.
3-Star Hotel
This hotel provides modern accommodations and essential amenities, suitable for travelers seeking comfort and convenience. It features well-equipped rooms and is strategically located for easy access to Interlaken's attractions.
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Room Types
Essential Double Room 14m2The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Superior Double Room 14m2The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Junior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a tea and coffee maker, a safe deposit box, a sofa, heating, as well as a flat-screen TV. The unit has 3 beds.
Junior Suite with TerraceThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite features a tea and coffee maker, a safe deposit box, a flat-screen TV and a balcony. The unit has 3 beds.
Junior Suite with two TerracesThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite has a tea and coffee maker, a safe deposit box, a flat-screen TV and a balcony. The unit offers 3 beds.
Essential Apartment (no A/C) - Annex BuildingThis apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that is fitted with a refrigerator, a dishwasher, kitchenware and an oven. A seating area with a flat-screen TV, a tea and coffee maker and a balcony are offered in this apartment. The unit has 3 beds.
Comfort Apartment (no A/C) - Annex BuildingThis spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that features a refrigerator, a dishwasher, kitchenware and an oven. A seating area with a flat-screen TV, a tea and coffee maker and a balcony are available in this apartment. The unit has 4 beds.
Superior Apartment (no A/C) - Annex BuildingThis spacious apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The well-equipped kitchen features a refrigerator, a dishwasher, kitchenware and an oven. This apartment has a tea and coffee maker, a seating area, a flat-screen TV and a balcony. The unit offers 4 beds.
Guest Reviews
Location
The location of Essential by Dorint Interlaken is frequently praised for its strategic positioning right next to the Interlaken West train station, providing exceptional convenience for travelers. Despite its proximity to public transport, guests are pleased with the tranquility of the rooms, ensuring a peaceful stay. The hotel is not only central to major transport links, making it ideal for exploring the area, but it's also close to local amenities such as shopping centers, restaurants, and supermarkets. This accessibility is complemented by easy access to both public transportation and the town's attractions, offering guests the perfect base for both exploration and relaxation. The hotel's modern design and cleanliness are also noted positives, with attentive and friendly staff further enhancing the experience for visitors. Overall, the combination of a superb location, comfort, and functionality makes Essential by Dorint Interlaken a highly recommended choice for a stay in this picturesque town.
Breakfast
Nestled in a prime location, Essential by Dorint Interlaken impresses guests with its breakfast offerings. Visitors rave about the extensive selection available, describing it as an "amazing" and "first-class" breakfast buffet. A wide variety of breads, fruits, muesli, pastries, meats, and cheeses consistently earn praise, accompanied by high-quality coffee drinks that start the day off right. The buffet caters to diverse tastes and dietary preferences, even clearly labeling dishes for vegetarian selections and those containing pork.
The breakfast is not only abundant but also thoughtfully curated to exceed expectations. Guests appreciate the ability to order items like eggs and omelets, adding a personalized touch to the meal. The positive sentiments extend beyond the food; the staff receive accolades for their attentiveness and friendly service, contributing to a pleasant dining experience.
While the spread occasionally invites comments for more variety, especially with certain meat and non-European options like noodles or rice, overall satisfaction remains high. Regardless of the bustling atmosphere at peak times, the quick and efficient service ensures a seamless start to the day.
Ultimately, the hotel's breakfast consistently garners high marks for its richness and diversity. This hearty meal, coupled with the hotel's excellent location and modern accommodations, makes Essential by Dorint Interlaken a noteworthy destination for travelers seeking comfort and convenience in the heart of Interlaken.
Rooms
Nestled amidst the stunning Swiss landscapes, the newly opened Essential by Dorint Interlaken presents a modern and clean accommodation option. The interiors resonate with contemporary design, featuring rooms that are simple yet beautifully decorated and reportedly very clean. Despite their compact size, their functional furnishing allows for a comfortable stay. Soundproofing is commendable, creating a quiet retreat even with some rooms facing the train tracks.
Apartments within the hotel stand out with their spaciousness and come equipped with modern kitchen facilities, making them ideal for families. Guests frequently highlight the cleanliness and well-maintained condition of the rooms, which contribute to a reassuringly pleasant experience.
While the room sizes, particularly the Junior Suites, tend to be on the smaller side and can feel cramped with additional luggage, they compensate with good amenities and comfortable beds. Some guests experience fluctuations in temperature controls and occasional delays in cleaning services, which are reflective of the hotel's recent opening glitches.
The hotel's strategic location promises convenience, being close to the train station and offering rooms with wonderful views of the surrounding mountains. Additionally, the staff, especially at reception, are noted for their friendliness, enhancing the overall guest experience. Despite a few teething issues, Essential by Dorint Interlaken is praised for its potential and overall comfort.
Beds
In the newly opened Essential by Dorint Interlaken, the focus seems to be on delivering a comfortable sleeping experience. The reviews highlight the beds as generally comfortable, with several guests appreciating the modern design and good amenities provided in the rooms. Many guests describe the beds as very comfortable, and several note that the beds and furniture added to the overall comfort. There are, however, some notable exceptions where guests expressed dissatisfaction. A few reviews mention that the beds were uncomfortable and not ideal for couples, with some describing them as cheap or made from uncomfortable materials. Furthermore, some guests experienced issues with the pillows and sheets, noting they did not smell clean. Overall, while most guests found the sleeping arrangements satisfactory and the amenities modern, some details like bed configuration and room size may not meet every traveler's expectations.
Cleanliness
Essential by Dorint Interlaken, a newly opened hotel, offers a delightful stay characterized by its pristine, modern accommodations and convenient location. Guests are generally pleased with the cleanliness of the rooms, many noting them to be exceptionally clean, spotless, and contemporary. The hotel extends its charms with clean linens and comfortable bedding, while the overall property boasts a fresh and appealing ambiance, evidencing meticulous maintenance.
The strategic positioning of the hotel with direct access to the train station enhances its appeal, making it an excellent choice for families and travelers who prioritize easy navigation in the area. Visitors appreciate the modern decor and well-equipped apartments, which contribute to a comfortable and pleasant experience.
Despite the largely positive feedback regarding cleanliness, some guests have reported discrepancies in cleaning services and initial room conditions, indicating that there's room for improvement to consistently meet the high standards expected by a diverse clientele. Though these instances are less frequent, they highlight the necessity for continued attention to detail from the hotel staff.
Overall, Essential by Dorint Interlaken has made a strong impression with its clean and modern facilities, combined with a top-notch location, promising comfort and convenience to its guests.
Staff
The reviews for Essential by Dorint Interlaken shine a spotlight on the overwhelmingly friendly and helpful nature of the hotel's staff. Guests frequently mention how accommodating and attentive the team is, contributing to a welcoming atmosphere that enhances the experience. The reception staff is often praised for their courteous service, and the bar and common areas are highlighted for their great service. Specific staff members, like Hassan and Sergei, stand out for their kindness and professionalism. While there are isolated mentions of less than ideal interactions, these seem to be exceptions within a broadly positive guest experience. Overall, the staff's friendliness and dedication to service play a significant role in leaving a lasting impression on guests, complementing the hotel's excellent location near Interlaken West train station.
Family
Essential by Dorint Interlaken - New Opening presents an ideal accommodation option for families visiting Interlaken, offering excellent location and facilities that cater to the needs of travelers with children. Families will appreciate the compact yet practical layout, including junior suites and apartments designed with separate sleeping areas for kids, ensuring privacy and comfort. Many guests highlighted the convenience of bunk beds and terraces, which add to the child-friendly atmosphere.
The hotel's strategic location provides easy access to a variety of nearby restaurants and a grocery shop right across the street, making dining and shopping effortless for families. The rooms and suites are reportedly spacious and modern, accommodating families of different sizes, such as those with five members, including young kids. While some guests noted challenges such as the lack of extra beds and delayed provision of cribs, the overall experience was positive, especially with the attentive staff who go the extra mile to celebrate special occasions like birthdays.
Although some guests felt that the family rooms were on the smaller side and raised concerns about noise disturbances with babies, the hotel remains a charming choice for families wanting to stay together and enjoy a memorable trip to Interlaken.
No, Essential by Dorint Interlaken - New Opening doesn't have any pool.
No, a spa isn't available at Essential by Dorint Interlaken - New Opening.
Yes, Essential by Dorint Interlaken - New Opening welcomes dogs.
No, parking facilities aren't available at Essential by Dorint Interlaken - New Opening.
No, Essential by Dorint Interlaken - New Opening doesn't have a gym.