STAGE 12 Hotel by Penz

Innsbruck 47.26598700, 11.39318900 , 12 Maria-theresien-straße (Show on Map)
8.7
Very Good


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Summary of reviewsSTAGE 12 Hotel by Penz in Innsbruck is highly regarded for its prime location at the heart of the old town, providing easy access to city attractions, shopping and dining. Guests appreciate the views of the mountains from the rooms, the proximity to public transport and the convenience of the attached underground parking garage.

Breakfast at the hotel receives rave reviews for its extensive, high-quality offerings, featuring a wide selection of fresh and delicious items. Although some guests find the cost to be high, they often affirm that the variety and quality justify the price.

The hotel's dining experience is well-received with a notable mention of the inviting bar and on-site restaurant. Guests enjoy the cozy atmosphere and competent staff, although there are occasional remarks about the bar's prices.

Rooms at STAGE 12 Hotel by Penz are celebrated for their modern design, cleanliness and comfort. While some guests find certain rooms compact, especially for families, the spectacular mountain views and quiet ambiance generally enhance the experience. Minor issues such as room temperature and lighting are occasionally noted but do not overshadow the positive feedback.

Cleanliness is a standout feature with guests frequently highlighting the well-kept rooms and public areas. The hotel maintains a fresh and organized environment, contributing to a pleasurable stay.

The staff at STAGE 12 Hotel by Penz are commended for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. Specific staff members are often mentioned for their excellent service, although there are rare instances of less favorable interactions.

Wi-Fi at the hotel is generally praised for its speed and reliability, although a few guests report intermittent issues.

The gym and wellness facilities receive positive feedback for being clean, well-equipped and well-maintained with special mention of the pleasant sauna area. The 24-hour accessibility of the gym is appreciated by many.

Parking is considered convenient with a well-organized underground garage and the added benefit of EV charging stations. Although the parking fees are sometimes viewed as high, the ease of access and modern amenities are seen as compensating factors.

Families find the hotel accommodating with thoughtfully designed family rooms and amenities catering to children. The spacious yet cozy rooms and additional features like playground access make it a pleasant stay for those traveling with kids.

Overall, STAGE 12 Hotel by Penz offers a modern, comfortable and well-located base for exploring Innsbruck with high marks for cleanliness, breakfast quality, staff service and additional facilities.
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Hotel with Gym
STAGE 12 Hotel by Penz features a spa and fitness center. The fitness center is well-equipped, providing a comprehensive workout experience. Its central location adds to the convenience for guests looking to maintain their fitness routine while traveling.

Hotel with EV Charging Stations
This hotel provides EV charging stations for guests. It is a convenient choice for travelers with electric vehicles.

4-Star Hotel
Centrally located with stylish, contemporary rooms and a focus on modern amenities. Provides a comfortable and convenient stay, ideal for travelers seeking a high-quality experience in the heart of Innsbruck.

Hotel near Ski Resorts

Family Friendly Hotel

Hotel with Parking

EV charging stations  


Room Types
Single Room The bed has a width of 160 cm.

Economy Double Room This smaller room features a tea/coffee maker, air conditioning and seating area.

Double or Twin Room Facing the quiet inner courtyard, this twin/double room has a tea/coffee maker, air conditioning and seating area.

Double Room with City View This air-conditioned room features views of the Maria-Theresienstraße Shopping Street with its historic and heritage-protected facades.

Double Room with Mountain View This room boasts impressive views of Innsbruck's mountain backdrop.

Superior Double Room These spacious and individually designed rooms are located in a historic building dating back to the 16th century and feature views of the Maria-Theresienstraße Shopping Street with its historic and heritage-protected facades.

Triple Room The triple room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.

Family Room Sleeping areas can be separated by a curtain.

Double room without view The double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room has parquet floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, as well as an electric kettle. The unit has 1 bed.

Triple room without view The triple room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The triple room features parquet floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, as well as an electric kettle. The unit offers 2 beds.

Double Room Mountain View with balcony This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit offers 1 bed.

Guest Reviews
8.7
Very Good
Location
STAGE 12 Hotel by Penz boasts an impeccable location in the heart of Innsbruck, right in the center of the old town. The hotel is praised for its proximity to major city attractions, shopping areas, restaurants and bars, all of which are within walking distance. Guests appreciate the convenience of being situated directly in the pedestrian zone, allowing for easy exploration of the city without the need for a car.

This central location provides direct views of the mountains from the rooms, adding to the charm of staying in such a vibrant yet scenic area. Despite its prime location on the main street, guests have noted the rooms maintain a quiet and peaceful atmosphere, making it an ideal spot for both city trips and relaxing retreats.

The hotel is also close to public transport hubs with the train station just minutes away on foot, offering hassle-free transit options. The attached underground parking garage adds an extra layer of convenience for those traveling by car.

All in all, STAGE 12 Hotel by Penz is celebrated not just for its prime positioning in Innsbruck's bustling center but also for its tranquil, clean and modern accommodations, making it a superb choice for visitors looking to explore the city from a central, yet restful base.

Breakfast
The breakfast experience at STAGE 12 Hotel by Penz is frequently praised and highly recommended by guests. The breakfast offerings are described as varied and extensive, catering to a wide array of tastes with both hot and cold options. Many reviews highlight the quality and freshness of the food, featuring delicious pastries, fresh fruits, exotic yogurts and exceptional coffee.

The buffet style is often noted for its rich selection and abundant offerings with phrases such as "world-class," "to die for," and "spectacular" used to describe the meal. The breakfast area is also appreciated for its pleasant atmosphere and cleanliness.

Despite the overwhelmingly positive feedback, some guests mention the high price of the breakfast with some feeling it should be included in the room rate given its cost of 25 euros per person. Nonetheless, the general consensus is that the quality and variety of the breakfast justify the expense for many.

In summary, breakfast at STAGE 12 Hotel by Penz is highly acclaimed for its extensive, high-quality offerings and variety, albeit at a notable cost. Its excellence has solidified it as a standout feature of the hotel experience.

Dinner
STAGE 12 Hotel by Penz offers a dining experience that encompasses both a great bar and a convenient on-site restaurant. The hotel's bar is consistently praised for its welcoming atmosphere, being described as great, nice and even cool by many guests. It provides a pleasant setting with an outdoor area and knowledgeable bar staff, including a head bartender who stands out for their expertise.

Guests also appreciate having the option to order food at the bar or dine in the restaurant downstairs, making it easy to enjoy a meal without leaving the property. Although there have been mentions of the bar being overpriced and occasional issues with dinner bookings, the overall sentiment towards the dining options remains positive. Meals at the bar and restaurant are highlighted as enjoyable and convenient with great suggestions available for dinner.

The hotel's bar does, however, close on Sundays and Mondays, so guests planning their meals should keep this in mind. For those looking to explore other culinary options, there are nearby restaurants that provide additional variety. Overall, the combination of a wonderful bar and accessible dining options makes it a pleasant experience for guests staying at STAGE 12 Hotel by Penz.

Rooms
Stage 12 Hotel by Penz in Innsbruck has garnered a favorable reputation among guests for its beautifully decorated and exceptionally clean rooms. Many appreciated the modern, stylish furnishings and the hotel's ability to maintain impeccable cleanliness. Room sizes varied with some praising the spaciousness and comfort of larger rooms, while others noted that certain rooms could feel cramped, especially for larger groups or families. Despite the modern amenities and well-organized spaces, some rooms were criticized for being too small or lacking sufficient storage and hooks.

Guests often highlighted the spectacular views, especially those of the Nordkette mountains, which added to the overall charm of their stays. Rooms on higher floors or with balconies were particularly popular for their breathtaking vistas. Most rooms were described as quiet, contributing to a restful environment and the superior room options offered additional luxury with features like wooden floors and large windows.

While many found the rooms comfortable and well-furnished, there were occasional complaints about room temperature being too warm or cold and some rooms were reported to be too dark. However, the modern bathrooms with spacious showers were generally well-received.

Overall, Stage 12 Hotel by Penz combines modern comfort with thoughtful design, providing a clean and pleasant stay for visitors, albeit with some variability in room size and certain minor inconveniences.

Beds
The bedding experience at STAGE 12 Hotel by Penz has received diverse feedback from guests, but leans predominantly towards the positive side. Numerous reviews highlight the comfort of the beds, often described as very comfortable, comfy and even super comfortable. Guests frequently mentioned the clean and comfortable environment with several appreciating the spaciousness and quality mattresses. Beds were particularly praised for their comfort with terms like extremely comfortable mattresses and fantastic beds being common.

However, there are varied opinions regarding the firmness of the mattresses with a notable number of guests finding the beds too hard or firm. Some guests expressed that the beds were a bit small or narrow and blankets were often described as tiny. There were occasional concerns about bedding quality, high pillows and comfort, reflecting mixed feelings. Despite these, the general sentiment remains that the hotel provides more than satisfactory bedding, ensuring a pleasant and restful stay overall.

Cleanliness
Nestled in the heart of Innsbruck, STAGE 12 Hotel by Penz stands out for its exceptional cleanliness, as highlighted in numerous guest reviews. The modern hotel boasts spotless, well-furnished rooms and impeccably maintained facilities. Guests frequently commend the clean and bright environment, which extends from the rooms to the public spaces.

Rooms are consistently described as very clean, modern and comfortable with a lovely fragrance that adds to the fresh atmosphere. Bathrooms are notably clean and the overall cleanliness is well-maintained, evident from the recurring praise for the hotel's neat and organized appearance. Great care is taken in regular cleaning services, ensuring a fresh stay for guests.

Despite a few isolated comments about inadequate cleaning during stays, the majority of feedback underscores a top-notch cleaning service. This attention to detail, combined with a central location and superb views, makes STAGE 12 Hotel an ideal choice for travelers seeking a clean and comfortable retreat.

Staff
The guest reviews for STAGE 12 Hotel by Penz overwhelmingly highlight the exceptional quality of the staff's service. Words such as friendly, helpful and efficient frequently appear, emphasizing a consistently warm and accommodating demeanor from the team. Receptionists were often recognized for their courteous and professional conduct, ensuring a smooth check-in experience and providing assistance with local navigation and inquiries.

The staff's ability to manage tasks promptly and with a pleasant attitude stands out with many guests noting the attentive and immediate service provided. Specific mentions of personnel like Julia, Yvonne and certain receptionists reinforce the personal touch experienced by the guests.

Instances of unfriendliness or ineffectiveness were less common but did appear, suggesting that while most staff interactions were positive, there were occasional lapses. Nonetheless, the overarching sentiment remains that the staff's friendliness, professionalism and helpfulness significantly contribute to the hotel's welcoming atmosphere and high service standards.

In summary, the hotel's staff leave a strong, positive impression on guests, reflecting a team that is not only competent but genuinely invested in providing a pleasant stay.

Wi-Fi
STAGE 12 Hotel by Penz offers a generally positive experience when it comes to internet access, highlighted by good and fast Wi-Fi connectivity according to many guest reviews. The Wi-Fi is mostly reliable with ample coverage throughout the hotel and consistent service. Many guests appreciated the strong and stable connection, describing it as efficient and super fast. The free internet access is widely available and considered more than adequate, enhancing the overall stay of the guests.

However, there were occasional reports of weak or spotty Wi-Fi signals with some guests experiencing slow or poor internet access. A few mentioned that Wi-Fi coverage could be improved and there were instances where the connection went out, though these issues did not seem to affect all who stayed.

Overall, while the majority of guests were satisfied with the Wi-Fi quality at STAGE 12 Hotel by Penz, a few isolated cases of connectivity problems were noted, indicating that there's some room for improvement.

Gym
STAGE 12 Hotel by Penz receives commendable feedback for its gym and wellness facilities. Guests appreciate the gym for being clean, well-equipped and accessible 24 hours a day. The gym, though described as minimalistic by some, includes quality fitness equipment that meets visitors' expectations. The wellness area, featuring two saunas and a steam bath, garners praise for being cozy and well-maintained. Moreover, the sauna facilities receive special mention for their pleasant aroma. The spa and fitness areas are lauded for their top-notch quality and inviting ambiance, though access is restricted to guests over 18 years old. Visitors also highlight good bike storage, underscoring the comprehensive range of amenities provided.

Parking
The parking facilities at 'STAGE 12 Hotel by Penz' generally receive positive feedback from guests, highlighting convenience and accessibility. The hotel offers a private underground garage with direct access to the building, ensuring that guests can easily transport their luggage. Many reviews praise the convenience of the parking, which is situated directly below the hotel and is connected via elevators, simplifying movement between the car park and rooms.

Several guests mentioned the parking as great, practical and well-set up with some specifically appreciating the covered and spacious nature of the garage, which even accommodates larger cars easily. The availability of electric vehicle charging stations adds a modern touch, catering to the needs of environmentally-conscious travelers.

While parking is not free and fees are described by some as slightly overpriced or adjusted to big-city rates, the ease of access and seamless connection from the parking area to the hotel seem to compensate for this cost. There have been occasional difficulties mentioned in locating the garage or confusion regarding parking details, but these instances appear to be in the minority.

Overall, 'STAGE 12 Hotel by Penz' provides reliable and convenient parking options with direct underground access, making it a favorable choice for those traveling by car.

EV charging stations
STAGE 12 Hotel by Penz is notable for its extensive support for electric vehicle users, offering EV charging stations in its underground parking garage. These facilities have been praised as very convenient, providing guests with the necessary infrastructure to keep their electric cars charged. There is a clear acknowledgment of the availability and sufficiency of these charging points, making it a reliable option for travelers with electric cars. Additionally, the hotel offers the free use of washers and dryers, allowing guests to conveniently manage their laundry needs during their stay. This comprehensive range of amenities ensures a comfortable and accommodating experience for modern travelers.

Family
STAGE 12 Hotel by Penz offers an inviting environment for families with its thoughtfully designed and comfortable family rooms. Parents can expect a well-laid-out space that includes bunk beds for children and additional beds for a family of four, making it ideal for those traveling with kids. Many reviewers appreciated the amount of spaciousness, noting that it provided plenty of room to move around and store luggage, despite some mentioning that the family rooms could feel small for a larger family.

The rooms are described as modern, clean and cozy, contributing to a boutique feel that blends comfort with style. Practical amenities such as a family room with a clever window seat or terrace add to its charm. Activities like a playground and a breakfast menu catering to varied tastes enhance the family-friendly atmosphere.

While the hotel received positive feedback for its family-friendly setup and facilities, a few reviews highlighted areas for improvement. Some guests found the family rooms to lack substantial size for four people and occasionally the view from the family room wasn’t appreciated.

Overall, STAGE 12 Hotel by Penz positions itself as a suitable choice for families with its comfortable and well-thought-out accommodations, modern facilities and convenient location catering well to family needs.

Ski
Located in an ideal spot for winter enthusiasts, STAGE 12 Hotel by Penz offers close proximity to several popular ski resorts and provides convenient ski storage and rental options nearby. Guests appreciated the short walking distance to cable cars and lifts, making it easy to hit the slopes quickly. The central location of the hotel offers breathtaking views of the Alps, adding to the overall experience of their stay. Additionally, guests were pleased with the comfortable and strategic setting which enhanced their enjoyment of winter activities. The combination of the hotel's amenities and its prime location contributed to an overall positive experience for visitors seeking a memorable ski holiday.

4 Star
STAGE 12 Hotel by Penz offers a blend of four-star rated services and amenities, delivering both comfort and quality that align with its classification. Guests have particularly praised the exceptional breakfast offerings and the beautiful spa area, ensuring a delightful start and end to the day. The hotel provides parking facilities, which are conveniently connected to the premises, adding a level of practicality for those driving in.

The hotel decor creates a pleasant atmosphere and the spacious and clean rooms contribute to a comfortable stay. However, some guests felt that the accommodation's coldness and the absence of expected amenities like slippers, shower caps and bathrobes detracted slightly from what they anticipated in a four-star establishment.

While most feedback aligns with a four-star experience, a few reviewers expressed that the hotel did not fully meet their four-star expectations, noting a lack of typical amenities found in similar hotels. Despite these minor shortcomings, the overall positive remarks reflect the hotel's strength in delivering a solid four-star level of service and comfort.

3 Star
STAGE 12 Hotel by Penz delivers an experience that aligns well with its three-star rating. Guests have noted that while the facilities are above the typical three-star standard, some improvements are necessary for it to attain a four-star status. The hotel's rooms are maintained adequately and the appearance of the facilities is commendable. However, there are areas that need attention, particularly for those traveling on business, as slow WiFi has been highlighted as a downside.

The breakfast has drawn mixed reviews with several guests finding the 25-euro per person price to be unreasonable. Despite this, the staff's responsiveness has been appreciated, indicating a positive engagement with guests.

Overall, STAGE 12 Hotel by Penz meets the expectations of a three-star level hotel, offering satisfactory accommodations and services, but leaving room for improvement in certain areas to fully enhance the guest experience.

Luxury
Situated in a prime, central location, the STAGE 12 Hotel by Penz promises a luxury experience marked by meticulous cleanliness and modern decor. With beautifully decorated, plush rooms featuring high-end furnishings, guests are greeted by an opulent feel that extends to luxurious facilities such as the well-equipped gym and spa area.

The breakfast offerings consistently receive high praise for their richness and variety, contributing to the sense of high-quality service that pervades the stay. The hotel effortlessly combines sleek, stylish decor with an atmosphere of charming understated luxury, reflecting both modern and traditional elements.

Additional perks such as spacious, well-maintained rooms with mountain views add to the upscale ambiance. Whether one is on a luxury ski vacation or simply enjoying the sophisticated environment, the hotel's high-class amenities and top-notch services ensure a memorable and indulgent stay.


No, STAGE 12 Hotel by Penz doesn't have any pool.

No, a spa isn't available at STAGE 12 Hotel by Penz.

No, STAGE 12 Hotel by Penz doesn't allow dogs.

Yes, parking facilities are available at STAGE 12 Hotel by Penz.

Yes, STAGE 12 Hotel by Penz has a gym.

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