Hotel Charlotte

Innsbruck 47.25849000, 11.42777100 , Philippine-welser-straße 88a (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Charlotte has garnered positive reviews across multiple categories, making it a favorable choice for visitors to Innsbruck. The hotel's location on the outskirts of the city provides a peaceful retreat with convenient access to city attractions via frequent trams or a comfortable walk. Guests frequently praise the serene environment, stunning mountain views and proximity to places like Ambras Castle and Olympiahalle. The easy access to highways also makes it a great stopover for travelers heading to destinations like the Dolomites.

A significant aspect of the hotel’s appeal is its breakfast, which has been highly praised for its variety, quality and ability to cater to various dietary needs, including vegan and allergy-conscious options. Guests enjoyed the extensive buffet with fresh and high-quality items, especially the freshly prepared eggs and coffee and the option to dine outside enhanced the breakfast experience further.

Although the hotel lacks an in-house restaurant for dinner, the limited dinner options provided are tasty but considered somewhat expensive. There are, however, good nearby restaurants, including a distillery right in front of the hotel. Room service is noted for its delicious and well-prepared trays of food.

Room reviews highlight cleanliness and spaciousness with amenities like balconies offering beautiful views of the pool or mountains. However, guests did note that the rooms could benefit from modern updates and better soundproofing and the absence of air conditioning can be an issue in warmer weather.

Cleanliness throughout the hotel receives top marks with guests consistently noting the high standards maintained in all areas, including rooms and common spaces. The helpful and friendly staff significantly contribute to a welcoming atmosphere, ensuring a pleasant stay for guests.

Facilities like the beautiful garden pool area are major highlights, providing a relaxing oasis with ample loungers and an inviting ambiance at all times of day. The convenience of early pool opening hours is an added benefit for guests.

Parking at Hotel Charlotte is plentiful, free and conveniently located, easing any concerns about vehicle accommodation. The hotel proves to be family-friendly, offering large family rooms, a pool area suitable for children and available bicycles for family exploration.

For skiing enthusiasts, the hotel's close proximity to lifts and gondolas makes it an excellent base for accessing slopes, while also being suitable for hikers and cyclists in other seasons. Beds are generally found to be comfortable, though some guests had mixed feelings regarding mattress firmness.

In summary, Hotel Charlotte stands out for its tranquil yet accessible location, excellent breakfast, clean and spacious accommodations and a range of amenities that cater well to solo travelers, families and outdoor enthusiasts alike.
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Categories
Hotel with Swimming Pool
The hotel has a pool, a pleasant garden, and good breakfast options. Its pool is frequently mentioned as a highlight of guests' stays, offering a refreshing and enjoyable amenity.

  Heated Pool    Outdoor Pool  


Hotel near Ski Resorts

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Parking

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types
Single Room This room has a balcony, bathroom and cable TV.

Double Room with Balcony This room has a balcony, bathroom and cable TV.

Triple Room Bathroom and cable TV.

Quadruple Room Bathroom and cable TV.

Family Room with Balcony This family room features a flat-screen TV.

Standard Twin Room This twin room features a flat-screen TV. The unit has 2 beds.

Double Room The unit has 1 bed.

Guest Reviews
8.2
Very Good
Location
Nestled on the outskirts of Innsbruck, Hotel Charlotte offers a peaceful retreat while ensuring effortless connections to the city's vibrant center. Guests frequently praise the hotel's quiet location, providing a serene environment with stunning views of the mountains. Conveniently placed near tram stops, it ensures efficient travel to the city center with one tram line just a short three to five-minute walk away.

The tram service runs frequently, offering a direct route to the heart of Innsbruck in about 10 to 15 minutes. This accessibility doesn't compromise on tranquility; the hotel is well connected but remains in a quiet, rural setting. Additionally, its proximity to the highway makes it an excellent stopover for travelers heading to other destinations like the Dolomites.

For those who prefer exploring on foot, the city center is a comfortable 20 to 30-minute walk away and attractions such as Ambras Castle and Olympiahalle are nearby. The hotel also benefits from the availability of nearby restaurants and shopping centers, enhancing convenience without sacrificing its peaceful charm.

Overall, Hotel Charlotte stands out for its tranquil yet accessible location, making it a favorable choice for both relaxation and exploration in and around Innsbruck.

Breakfast
Hotel Charlotte's breakfast offerings have garnered largely positive feedback from guests, who appreciate both the variety and quality available. Many guests highlighted the breakfast as very good, plentiful and diverse, able to satisfy a range of dietary needs, including intolerances and vegan preferences. They noted the luxurious and hearty nature of the meals with extensive and high-quality buffet options and a wide array of bread, treats and drinks. The breakfast area itself also received positive remarks for its pleasantness and ample seating.

Although there were a few mentions of areas for improvement, such as limited fresh fruit options or less varied days, the overall sentiment remains decidedly favorable. Guests appreciated the freshly made items, including eggs and coffee that were spot on and the ability to enjoy breakfast outside. The breakfast was often described as amazing, excellent and among the best aspects of their stay.

The variety seemed to be a strong point with options ranging from chocolate croissants and cakes to savory and sweet selections, pleasing almost every palate. Additionally, extras like delicious coffee, friendly staff and stunning views from the breakfast area added to the overall positive experience. For many, the breakfast at Hotel Charlotte stood out as a highlight of their stay, making it a hotel they would gladly return to.

Dinner
Hotel Charlotte offers a mixed dining experience according to guest reviews. Guests frequently praise the good food available at the hotel. Breakfast, in particular, receives high marks for its quality. However, the hotel does not have an in-house restaurant for evening meals, which some guests found disappointing. The limited dinner options available are generally tasty, though sometimes considered relatively expensive. Room service is available and is noted for providing delicious and well-prepared trays of food.

For those seeking more extensive dining options, there are a few good restaurants in the immediate vicinity, including a highly recommended distillery right in front of the hotel. However, the selection nearby can be limited and some guests mentioned that there were no restaurants open close by at certain times. A notable positive is the hotel's attention to dietary restrictions, offering great consideration for allergens, including gluten-free and lactose-free options. Overall, while guests can expect good food and considerate service, they may need to explore nearby dining establishments for more variety, especially in the evenings.

Rooms
Hotel Charlotte offers a variety of rooms that have received positive feedback for their cleanliness and spaciousness. Guests appreciated the large, tidy rooms, many of which come with balconies that offer beautiful views, such as those overlooking the pool or mountains. Several reviews highlighted the rooms as comfortable, cozy, well-equipped and functional, making them adequate for an overnight stay.

Despite these positives, many guests noted that the rooms are somewhat outdated, mentioning old furniture and décor and the need for modernization. The lack of air conditioning was a consistent point of criticism, especially during warmer weather. Some rooms also suffered from noise issues due to thin walls and old doors, reducing the overall tranquility. Additionally, practical concerns such as limited power sockets and shared balconies were mentioned.

Overall, while Hotel Charlotte provides clean and spacious accommodations with pleasant views and necessary amenities, the hotel could benefit from updates to its interiors and soundproofing to enhance the guest experience.

Beds
Hotel Charlotte seems to prioritize guest comfort, especially when it comes to its beds. Many guests found the beds to be very comfortable, often leading to a good night's sleep. Positive feedback highlights the excellent mattresses, high-quality bedspreads and pillows. Several reviews mention rooms being clean and spacious with the added luxury of balconies offering nice views.

Despite the largely positive feedback, there were some mixed reviews regarding the firmness of the mattresses. While several guests appreciated the firm support, others found the beds to be uncomfortably hard with some even describing the beds as rock hard. There were also occasional mentions of beds making noise with movement or not fitting older children, though issues like these were typically resolved by the accommodating hotel staff.

Breakfast received favorable mentions, contributing to an overall satisfying stay. The quiet surroundings of the hotel also added to the restful experience for many visitors. In summary, while most guests enjoyed comfortable and restful nights at Hotel Charlotte, those who prefer softer mattresses might find the beds firmer than expected.

Cleanliness
Hotel Charlotte has garnered a reputation for its impeccable cleanliness, based on extensive guest feedback. Guests frequently highlight the large, clean rooms and mention that the entire hotel maintains a clean atmosphere. The facility is not only well-maintained but also consistently very clean with rooms being described as both tidy and functional. Visitors appreciate the quiet and clean environment, contributing to a comfortable stay. The cleanliness extends to all areas, including the bathrooms and appliances, ensuring every corner of the hotel meets high standards.

Not only are the rooms regularly cleaned to a high standard, but the hotel's overall structure and facilities are also described as exceptionally clean. Guests also commend the hotel for its spacious accommodations that are thoroughly cleaned and well-kept. Adding to the positive experience, the staff is noted for being clean and helpful, further enhancing the overall atmosphere.

While there was a minor issue noted with spoiled fruit at the breakfast buffet, it seems to be an isolated incident amid otherwise glowing reviews of cleanliness. Overall, Hotel Charlotte impresses with its dedication to cleanliness, offering guests a spotless and comfortable environment throughout their stay.

Staff
A stay at Hotel Charlotte promises a warm and welcoming experience, thanks to the exceptionally friendly and helpful staff. Numerous guests have highlighted the amiable nature and dedication of both the owners and employees, describing their interactions as courteous, supportive and accommodating. The reception team, in particular, has received praise for their attentiveness and ability to assist with various requests, ensuring a smooth check-in and check-out process. Guests have also noted the personal and genuine hospitality extended by the hotel personnel, which significantly contributes to the overall enjoyable and comforting atmosphere of the hotel. Whether it's the front desk, housekeeping or the service staff, the commitment to providing excellent service is evident, making Hotel Charlotte a well-run and commendable establishment.

Wi-Fi
At Hotel Charlotte, guests can enjoy a range of experiences with the hotel's WiFi service. Many reviewers highlighted the high-speed internet availability and the ease of accessing the free, password-protected WiFi. The general consensus suggests that, when functioning well, the WiFi is more than adequate with some guests specifically noting good, decent or even great WiFi reception. However, experiences with the WiFi can vary. Some guests pointed out issues such as inconsistent performance, sporadic reception and slower speeds at times. In certain areas of the hotel, notably in the rooms, the reception seemed less reliable. Despite these occasional hiccups, the overall impression is that the hotel provides reasonable and accessible WiFi, especially in public areas.

Pool
Hotel Charlotte offers a variety of swimming pool experiences that have universally impressed its guests. Among the many highlights, the beautiful garden setting with an outdoor swimming pool stands out, offering a relaxing oasis perfect for unwinding. Guests consistently found the pool area to be inviting and lovely with many appreciating the ample loungers available for relaxation. The size of the pool is often praised, noted as large and pleasantly spacious, making it ideal for both leisurely swims and more active use.

The convenience of the pool opening early at 07:00 is a plus for early risers looking to start their day with a refreshing dip. Additionally, the ambiance of the pool in the evening is described as particularly inviting. The adjacent garden enhances the overall experience, providing a serene environment that complements the pool beautifully.

Overall, the pool at Hotel Charlotte is frequently mentioned as a highlight of guests’ stays, offering a refreshing and enjoyable amenity that significantly contributes to the hotel's appeal. The combination of a pleasant garden, good breakfast options and the inviting pool makes Hotel Charlotte a delightful choice for visitors.

Parking
When it comes to parking at Hotel Charlotte, guests consistently highlight the impressive availability and convenience. The hotel boasts ample free parking spaces, making it straightforward for guests to find a spot without any hassle. Private parking is available, ensuring that your car is securely situated during your stay. Many reviewers appreciate the ease with which they could park their vehicles, whether it was in the garden area or directly in front of the hotel.

The parking facilities are clean and well-maintained, adding to a stress-free experience. While most guests find the parking situation uncomplicated and convenient, a few have suggested there could be minor improvements. However, the overwhelming sentiment is positive with sufficient and good parking spaces being a notable feature of the hotel. Free parking is a significant perk, eliminating the common travel concern of additional costs for vehicle accommodation. Overall, Hotel Charlotte ensures that parking will be one less thing for guests to worry about during their stay.

Family
Hotel Charlotte is a delightful choice for families looking to enjoy a vacation. The hotel offers a welcoming family atmosphere with sufficiently large family rooms that cater well to those traveling with children. One standout feature for families is the large pool area, complete with loungers, which provides a convenient spot for relaxation and play. Additionally, the hotel offers bicycles in the garage, making it easy for families to explore the surrounding area.

Guests can enjoy a traditional Austrian breakfast each morning, adding to the authentic experience of staying at this family-owned hotel. The convenient parking on-site is another plus point for those traveling with children and needing easy access to their vehicle.

However, there are a few areas for improvement. Some guests noted that the towels could be changed more frequently to provide a higher level of comfort. While the overall environment is family-friendly, there were a few mentions that the hotel might not be ideal for a family stay, indicating room for enhancements.

Overall, Hotel Charlotte delivers a comfortable and enjoyable experience for families with several amenities tailored to make their stay pleasant and engaging.

Ski
Hotel Charlotte offers an ideal base for a skiing trip with its close proximity to excellent snow and slopes. The hotel is conveniently located just 50 meters from the nearest lift and 300 meters from a gondola, making access to the ski areas incredibly easy. For those looking to explore further, the center of Innsbruck is just a short taxi ride away, costing around 10 euros. Beyond skiing, guests have shared fond memories of the nearby ski jump hill and the great swimming pool. Additionally, the hotel is well-suited for hikers and cyclists, making it a versatile choice for outdoor enthusiasts.

4 Star
Hotel Charlotte offers a mix of positive and negative experiences for its guests. The cleanliness and organization of the hotel frequently stand out with many reviewers noting that the facilities are well-maintained and the garden is nicely kept. The rooms are generally described as clean and comfortable with some highlighting good service and comfortable beds. The breakfast is also mentioned as good, adding to the overall pleasant stay.

However, there seems to be a consensus that the hotel does not quite meet the expectations of a 4-star establishment. Several guests find the furnishings and room conditions to be outdated, believing them to be more in line with a 3-star or even 2-star classification. Criticisms are directed at the small pool and the general state of the hotel's amenities, indicating that despite some positive points, the hotel may not fully deliver on the 4-star promise.

Heated Pool
The heated pool at Hotel Charlotte is a notable feature that many guests appreciated during their stay. With its outdoor setting, the pool remains consistently warm, making it a relaxing retreat regardless of the weather. Numerous reviews highlight how inviting the pool area is, providing a pleasant spot for guests to unwind. There were no mentioned temperature issues, indicating that the facility maintains a comfortable and enjoyable environment for all who choose to take a dip. However, it is worth noting that there was a mention of no heated pool, which could indicate occasional discrepancies in amenities, but the overwhelming consensus emphasizes its presence and quality.

Outdoor Pool
Hotel Charlotte boasts an inviting outdoor pool set within a lovely garden, providing a perfect relaxation area for guests. The pool is heated, ensuring comfort throughout the year and its 65-meter length offers ample space for swimming. Numerous loungers are available around the large pool, making it easy to find a spot to unwind. Overall, the pool area is a standout feature, contributing significantly to the hotel's great facilities.

Dog Friendly
Hotel Charlotte is a haven for travelers with dogs, offering an array of pet-friendly amenities that make it a top choice for those who don't want to leave their four-legged friends behind. The hotel takes pride in its dog friendly approach, ensuring guests can enjoy their stay with their pets by their side. This includes dog friendly common rooms where pets are not only allowed but made to feel welcome. Hotel Charlotte distinguishes itself with its no fee policy for dogs, making it an attractive option for pet owners looking to travel on a budget. The general atmosphere is inviting for animals with several reviews noting how friendly to dogs the overall environment is. Additionally, the hotel’s bicycle friendly policy adds another layer of convenience for guests who enjoy exploring the area on two wheels. At Hotel Charlotte, whether you are traveling with Fido or a set of handlebars, you’ll find a welcoming space tailored to accommodate your needs.


Yes, Hotel Charlotte has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Hotel Charlotte.

Yes, Hotel Charlotte welcomes dogs.

Yes, parking facilities are available at Hotel Charlotte.

No, Hotel Charlotte doesn't have a gym.

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