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Summary of reviewsClarion Inn Des Moines Airport boasts a prime location appealing to travelers due to its proximity to Des Moines International Airport and accessibility to local attractions. Guests appreciate the convenience of a complimentary shuttle, nearby major roads, and the close vicinity to shopping and dining venues, enhancing the overall travel experience. The hotel's favorable location makes it a desirable choice for those prioritizing ease of access.
The breakfast offerings receive a mixed reception, with some guests valuing the complimentary nature and variety available, including DIY waffles and cereal. However, issues with restocking, food quality, and cleanliness suggest areas for improvement to better cater to guests' needs.
Room experiences are varied, with positive aspects noted for spaciousness, cleanliness, and comfort, particularly the cozy beds and pillows. However, challenges remain regarding unpleasant odors, maintenance issues, and inconsistent cleanliness, highlighting potential areas to enhance guest satisfaction.
Cleanliness across the hotel presents a significant challenge, with guests citing issues like odors, stains, and inadequate cleaning practices in rooms and common areas. While value for money is acknowledged, improvement in cleanliness and attention to detail is necessary.
The staff at Clarion Inn Des Moines Airport frequently earn praise for their friendliness and helpfulness, creating a welcoming atmosphere that enhances the overall guest experience. While inconsistencies in service are noted, the staff's positive interactions generally contribute favorably to visitor impressions.
The pool stands out as a well-received feature, with guests appreciating its design and friendly atmosphere. Some issues with cleanliness and temperature are reported, yet the pool remains a notable attraction for relaxation.
Beds offer a mixed experience, with several guests finding them comfortable and clean, while others mention issues with discomfort and disruptive noise. Concerns about cleanliness and outdated mattresses suggest room for improvement to ensure a restful stay.
Overall, Clarion Inn Des Moines Airport offers several appealing features, particularly in terms of location and staff, though enhancements in cleanliness and maintenance could significantly uplift the guest experience.
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