Rio Hotel by Bourbon Indaiatuba
Indaiatuba
-23.06184900,
-47.15214300
,
Rodovia Engenheiro Ermênio De Oliveira Penteado, Km 60,8
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Summary of reviewsThe Rio Hotel by Bourbon Indaiatuba Viracopos offers a largely positive experience, particularly for travelers seeking convenience and modern comforts near Viracopos Airport. Its proximity to the airport and the complimentary shuttle service are frequently lauded by guests, making it an ideal choice for those with early flights. The hotel’s cleanliness stands out with well-maintained rooms and common areas, contributing to a pristine environment appreciated by visitors. The modern and comfortable rooms, complete with soundproofing and cozy beds, enhance the overall stay, despite occasional mentions of tight spaces and maintenance issues.
The staff's friendliness and professionalism significantly elevate the guest experience with many praising their attentiveness and exceptional customer service. Notable members like Claudia at breakfast and receptionists Johny and Aline receive specific accolades for their dedication. The breakfast offering, though sometimes criticized for its simplicity and occasional disorganization, is generally well-received for its variety and quality, starting early to cater to travelers’ schedules.
The gym is another highlight, noted for its modern, clean facilities and 24-hour accessibility, despite occasional equipment maintenance issues. Parking also receives commendation for its ample, secure and convenient spaces, often free but sometimes subject to a nominal fee, ensuring stress-free vehicle management.
However, the hotel’s location has its challenges. The positioning near a toll booth results in additional transportation costs and logistical issues, particularly for guests intending to explore Indaiatuba or Campinas, making extended stays less convenient. Mixed reviews about the dinner service reflect concerns about limited variety, slow service and high prices, though some guests do find the food quality acceptable.
Families find the hotel accommodating with facilities catering to children and pets, although space can be limited, necessitating careful room selection. Lastly, the WiFi service, while generally stable, can be inconsistent for some users, balancing between being a cost-effective perk and a potential inconvenience for those needing robust connectivity.
In summary, Rio Hotel by Bourbon Indaiatuba Viracopos is highly recommended for short stays, particularly for those prioritizing proximity to Viracopos Airport, cleanliness and exceptional staff service. However, potential guests should be mindful of the location’s toll implications and manage expectations regarding some amenities like dinner options and WiFi reliability.
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The staff's friendliness and professionalism significantly elevate the guest experience with many praising their attentiveness and exceptional customer service. Notable members like Claudia at breakfast and receptionists Johny and Aline receive specific accolades for their dedication. The breakfast offering, though sometimes criticized for its simplicity and occasional disorganization, is generally well-received for its variety and quality, starting early to cater to travelers’ schedules.
The gym is another highlight, noted for its modern, clean facilities and 24-hour accessibility, despite occasional equipment maintenance issues. Parking also receives commendation for its ample, secure and convenient spaces, often free but sometimes subject to a nominal fee, ensuring stress-free vehicle management.
However, the hotel’s location has its challenges. The positioning near a toll booth results in additional transportation costs and logistical issues, particularly for guests intending to explore Indaiatuba or Campinas, making extended stays less convenient. Mixed reviews about the dinner service reflect concerns about limited variety, slow service and high prices, though some guests do find the food quality acceptable.
Families find the hotel accommodating with facilities catering to children and pets, although space can be limited, necessitating careful room selection. Lastly, the WiFi service, while generally stable, can be inconsistent for some users, balancing between being a cost-effective perk and a potential inconvenience for those needing robust connectivity.
In summary, Rio Hotel by Bourbon Indaiatuba Viracopos is highly recommended for short stays, particularly for those prioritizing proximity to Viracopos Airport, cleanliness and exceptional staff service. However, potential guests should be mindful of the location’s toll implications and manage expectations regarding some amenities like dinner options and WiFi reliability.
Hotel near Golf Courses
Located in Indaiatuba, this hotel provides access to golf courses in the region such as Jardins do Golfe Residencial Indaiatuba and Flamboyant Flamingo Golf Club. The hotel offers comfortable accommodations and is suitable for golf travelers.
Hotel with Parking
This hotel provides free parking for guests. Private parking is also mentioned as available, adding an extra layer of convenience.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Rio Hotel by Bourbon Indaiatuba Viracopos has received mixed feedback regarding its location. Guests appreciate its proximity to Viracopos Airport, which makes it an ideal spot for travelers with early flights and some find the easy access to be a significant perk. Additionally, the hotel offers a free shuttle service to the airport, which is a notable advantage for those in transit.
However, a recurring theme in the reviews is the hotel's inconvenient placement near a toll booth, which has proven to be a financial and logistical burden for many visitors. Guests have repeatedly highlighted the high toll fees required to enter and exit the hotel's vicinity with some mentioning that traveling to and from Indaiatuba or Campinas necessitates passing through the toll multiple times, significantly increasing transportation costs. This has led to challenges in securing rides from services like Uber and taxis, which often decline rides due to the tolls or charge extra.
The hotel's location also seems to make it less favorable for those intending to explore Indaiatuba, since it is somewhat isolated and far from the city center, further complicated by the need to pass through tolls for daily outings. For guests interested in a quick rest before or after a flight, the hotel’s strategic position near the airport is beneficial. However, for extended stays or for those needing frequent travel to the city, the tolls and resulting higher transportation costs are substantial drawbacks. Overall, while the convenience for air travelers is a plus, the toll issues significantly impact the overall accessibility and attractiveness of the hotel’s location.
The breakfast experience at 'Rio Hotel by Bourbon Indaiatuba Viracopos' has garnered mixed reviews from its guests. Many praised the breakfast for being very good, excellent and even exceptional, highlighting its wide variety and the freshly brewed coffee. The breakfast is described as complete, well-organized and starting early, making it convenient for travelers.
Guests appreciated the attentiveness of the staff, particularly mentioning breakfast attendant Claudia. The breakfast area is considered small but well-maintained with some guests noting the continuous replenishment of items, which is always a positive aspect. Items such as fresh fruit, croissants and a mix of savory and sweet options are highlighted for their quality and taste.
However, there are noticeable criticisms. Some guests found the breakfast to be very basic with limited options and lacking in replenishment. A few mentioned specific issues such as the scrambled eggs being terrible, food items not being very tasty and the lack of gluten-free or lactose-free products. The coffee quality was also pointed out as an area needing improvement.
Disorganization and understaffing during breakfast service were recurring themes in the feedback, resulting in slow cleanups and unstocked items. Despite these drawbacks, the overall sentiment leans towards a positive breakfast experience, making it a notable but imperfect highlight of the stay.
Guests at Rio Hotel by Bourbon Indaiatuba Viracopos had mixed experiences when it came to dinner. While some found the dinner to be very good, delicious and of top quality, others noted significant areas for improvement. The dinner service often suffered from slow delivery and poor food replenishment, frequently leaving items like meat unavailable.
The buffet had limited variety and was sometimes considered disappointing and lacking in options. Numerous guests also mentioned that the food was overpriced for what was offered with high menu prices and often subpar quality. Issues such as raw or burnt steaks, tasteless burgers and pre-cooked skewers on high heat were common complaints.
Despite these drawbacks, there were positive remarks about the possibility of having dinner at the hotel and the tasty food when it met expectations. However, the restaurant’s early closing time, the lack of vegetarian or vegan options and insufficient staff contributed to the overall dissatisfaction for some guests.
In summary, while the dinner at Rio Hotel has its highlights, there is considerable room for improvement, especially in terms of variety, pricing and service speed.
The Rio Hotel by Bourbon Indaiatuba Viracopos offers a mixed experience when it comes to their rooms. Guests frequently praise the cleanliness and comfort, noting clean and cozy environments, modern amenities and comfortable beds and pillows. The rooms are often described as very clean organized and featuring great showers with warm water. Some rooms even offer beautiful views and are equipped with soundproofing, contributing to a peaceful stay.
However, many guests also pointed out that the rooms are generally on the smaller side with some describing them as cramped or tight and a handful of rooms needing better maintenance and updates. There are occasional reports of issues such as clogged toilets, minor damages and lack of thorough cleaning. Despite these complaints, the overall impression indicates that the hotel provides a pleasant stay with satisfactory accommodations for short visits, bolstered by its clean, comfortable and modern rooms.
The beds at the 'Rio Hotel by Bourbon Indaiatuba' consistently receive high praise for their comfort and quality. Many guests highlight how comfortable the beds are, frequently noting that they had a restful sleep. The mattresses are often described as good or very comfortable, contributing significantly to the overall positive experience. However, there are occasional mentions of the mattresses being too hard or, conversely, too soft for some guests' preferences.
The bedding is also a point of satisfaction with mentions of new bedspreads, good bed linens and soft bed sheets. Pillows, although generally comfortable, do receive some criticism with a few comments about them being tired or at the end of their useful life. Despite these minor drawbacks, the overall consensus is that the beds are clean, supportive and conducive to a good night's rest. The hotel's focus on cleanliness and comfort is evident, making it a strong choice for travelers seeking reliable and restful accommodations near Viracopos.
The reviews of 'Rio Hotel by Bourbon Indaiatuba' predominantly praise the hotel's cleanliness and well-maintained spaces. Guests frequently highlight the modern and spacious environment with rooms being consistently clean and comfortable. The staff is often described as kind and attentive, contributing to an overall well-kept and sanitized atmosphere.
The hotel's common areas are maintained to high standards with bathrooms and public spaces being spotless and tidy. Visitors commend the cleanliness of the facilities, from well-sanitized rooms to organized spaces without any unpleasant odors. Though a few isolated comments mention issues like a strange bathroom smell or dirty toilets, these are outliers in an otherwise positive consensus on cleanliness.
The hotel's amenities, such as powerful air conditioning and comfortable beds, also contribute to a pleasant stay. Compliments extend to the hotel's clean architecture and well-applied hygiene practices. Despite some mentions of an older look and simple facilities, the general feedback on cleanliness remains overwhelmingly positive.
Overall, 'Rio Hotel by Bourbon Indaiatuba' meets guest expectations for cleanliness, making it a recommended choice for those valuing a pristine environment during their stay.
At the Rio Hotel by Bourbon Indaiatuba Viracopos, guests frequently commend the staff for their friendliness, attentiveness and professionalism. Many reviews highlight the exceptional customer service provided, particularly noting the kindness and politeness of the employees across various departments. The reception staff, in particular, receive considerable praise for being courteous, efficient and helpful, which significantly enhances guests' experiences right from their arrival.
The staff's dedication to service seems to be a strong suit with several guests appreciating the team's remarkable efforts to accommodate needs, such as arranging early breakfast and assisting with luggage. Specific mentions of employees like receptionist Johny and Aline underscore the individual commitment to excellent service that guests can expect.
However, there are occasional mentions of service inconsistencies. Some guests pointed out issues with restaurant service and specific instances of staff being unprepared or inefficient. Despite these setbacks, the general consensus remains positive, focusing on the overall friendly and helpful nature of the hotel's personnel.
Overall, while minor improvements could enhance the guest experience further, the staff's genuine attentiveness and dedication to service stand out as key strengths at the Rio Hotel by Bourbon Indaiatuba Viracopos.
Travelers considering a stay at Rio Hotel by Bourbon Indaiatuba Viracopos will find a mixed experience regarding the hotel's WiFi. Many guests appreciated the excellent WiFi, particularly noting strong signals in the rooms and sufficiently fast speeds that made checking in smooth. The internet is generally stable and works well for basic needs.
However, some reviews indicate a less consistent experience. A few guests faced issues with weak or unreliable internet, mentioning that the WiFi could be spotty at times and not always strong enough. Despite these challenges, the hotel offers free Wi-Fi, striking a balance between cost and benefit for guests seeking a budget-friendly accommodation. Still, for those requiring consistent and robust connectivity, the WiFi service might not always meet expectations.
The gym at Rio Hotel by Bourbon Indaiatuba Viracopos receives significant praise for its cleanliness and modernity. Users highlight that the gym is consistently clean, well-maintained and furnished with modern equipment, ensuring a pleasant workout experience. The facility is noted for being friendly and accessible with the added benefit of being available 24 hours.
Despite the generally positive feedback, there are some areas for improvement. A few reviews mention broken equipment, such as a treadmill and instances where central equipment was under maintenance. There were also occasional reports of missing supplies, likely due to ordering issues. Nevertheless, the gym is considered sufficient for a basic workout and is seen as a valuable amenity in a fairly new hotel environment.
The Rio Hotel by Bourbon Indaiatuba Viracopos receives a lot of praise for its parking facilities. Guests frequently highlight the ample and spacious parking areas, which provide a sense of security and organization. The convenience of free parking is another common theme with many appreciating the available complimentary spaces. For those concerned about additional costs, it's worth noting that some guests mentioned a parking fee of R$25.00 per day, though this seems to be a less frequent situation.
Multiple reviews also commend the hotel's efforts to make parking stress-free with options for both surface and underground parking. Security measures add an extra layer of reassurance for guests leaving their vehicles.
Despite these overwhelmingly positive remarks, there are some mentions of issues, such as cars being covered with pigeon droppings. However, these concerns appear isolated compared to the general satisfaction with the parking facilities. The hotel's strategic location near the airport and the provision of a free airport transfer add further convenience, making it an attractive option for travelers seeking reliable and hassle-free parking.
Rio Hotel by Bourbon Indaiatuba Viracopos stands out as a family-friendly destination, ideal for those traveling with children. The hotel staff are welcoming to children and provide excellent family services, ensuring a hospitable and comfortable stay for all. Families can find rooms equipped to fit up to four people and combined rooms are available for those traveling with larger groups. The shared rooms and family rooms are designed to create a cozy environment and the shuttle service provided by the hotel is a thoughtful addition, helping guests avoid taxi expenses.
Although the restaurant/bar service could be more patient with younger guests, the overall service from reception to room is commendable, offering a seamless and fast checkout process. The hotel also welcomes pets, adding an extra layer of convenience for pet-owning families.
However, guests should be aware that space may be limited in some areas and booking two rooms might be necessary for families due to the one-bed-per-room policy. Despite these minor constraints, Rio Hotel remains a great option for family stays, offering a comfortable and affordable environment that's perfect for a brief family vacation.
Rio Hotel by Bourbon Indaiatuba Viracopos has garnered mixed reviews from its guests with notable strengths in some areas and missed expectations in others. One of the hotel’s primary advantages is its cost-benefit ratio, which many guests found to be attractive, describing it as good, very good or excellent. This makes it a practical option for travelers looking for value.
The hotel itself is clean and well-maintained, offering modern rooms and a comfortable, spacious lobby. The staff receives high marks for their attentiveness and exceptional service, particularly at the reception and front desk, which contributes positively to the overall experience.
Despite these positives, several guests expressed disappointment with the hotel not living up to its purported four-star rating. The breakfast had mixed reviews with some finding it good and in line with hotel standards, while others felt it was basic with limited variety. The dinner experience also did not live up to some guests' expectations.
Location seems to be a concern for some, though it’s described as a good transit hotel. Another area needing improvement is the amenities; guests noted the lack of a mini fridge in the rooms and felt that some essential four-star services were missing.
All in all, while Rio Hotel by Bourbon Indaiatuba Viracopos offers good value for money and excellent service in certain aspects, it may fall short for those in search of a comprehensive four-star experience.
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Location
However, a recurring theme in the reviews is the hotel's inconvenient placement near a toll booth, which has proven to be a financial and logistical burden for many visitors. Guests have repeatedly highlighted the high toll fees required to enter and exit the hotel's vicinity with some mentioning that traveling to and from Indaiatuba or Campinas necessitates passing through the toll multiple times, significantly increasing transportation costs. This has led to challenges in securing rides from services like Uber and taxis, which often decline rides due to the tolls or charge extra.
The hotel's location also seems to make it less favorable for those intending to explore Indaiatuba, since it is somewhat isolated and far from the city center, further complicated by the need to pass through tolls for daily outings. For guests interested in a quick rest before or after a flight, the hotel’s strategic position near the airport is beneficial. However, for extended stays or for those needing frequent travel to the city, the tolls and resulting higher transportation costs are substantial drawbacks. Overall, while the convenience for air travelers is a plus, the toll issues significantly impact the overall accessibility and attractiveness of the hotel’s location.
Breakfast
Guests appreciated the attentiveness of the staff, particularly mentioning breakfast attendant Claudia. The breakfast area is considered small but well-maintained with some guests noting the continuous replenishment of items, which is always a positive aspect. Items such as fresh fruit, croissants and a mix of savory and sweet options are highlighted for their quality and taste.
However, there are noticeable criticisms. Some guests found the breakfast to be very basic with limited options and lacking in replenishment. A few mentioned specific issues such as the scrambled eggs being terrible, food items not being very tasty and the lack of gluten-free or lactose-free products. The coffee quality was also pointed out as an area needing improvement.
Disorganization and understaffing during breakfast service were recurring themes in the feedback, resulting in slow cleanups and unstocked items. Despite these drawbacks, the overall sentiment leans towards a positive breakfast experience, making it a notable but imperfect highlight of the stay.
Dinner
The buffet had limited variety and was sometimes considered disappointing and lacking in options. Numerous guests also mentioned that the food was overpriced for what was offered with high menu prices and often subpar quality. Issues such as raw or burnt steaks, tasteless burgers and pre-cooked skewers on high heat were common complaints.
Despite these drawbacks, there were positive remarks about the possibility of having dinner at the hotel and the tasty food when it met expectations. However, the restaurant’s early closing time, the lack of vegetarian or vegan options and insufficient staff contributed to the overall dissatisfaction for some guests.
In summary, while the dinner at Rio Hotel has its highlights, there is considerable room for improvement, especially in terms of variety, pricing and service speed.
Rooms
However, many guests also pointed out that the rooms are generally on the smaller side with some describing them as cramped or tight and a handful of rooms needing better maintenance and updates. There are occasional reports of issues such as clogged toilets, minor damages and lack of thorough cleaning. Despite these complaints, the overall impression indicates that the hotel provides a pleasant stay with satisfactory accommodations for short visits, bolstered by its clean, comfortable and modern rooms.
Beds
The bedding is also a point of satisfaction with mentions of new bedspreads, good bed linens and soft bed sheets. Pillows, although generally comfortable, do receive some criticism with a few comments about them being tired or at the end of their useful life. Despite these minor drawbacks, the overall consensus is that the beds are clean, supportive and conducive to a good night's rest. The hotel's focus on cleanliness and comfort is evident, making it a strong choice for travelers seeking reliable and restful accommodations near Viracopos.
Cleanliness
The hotel's common areas are maintained to high standards with bathrooms and public spaces being spotless and tidy. Visitors commend the cleanliness of the facilities, from well-sanitized rooms to organized spaces without any unpleasant odors. Though a few isolated comments mention issues like a strange bathroom smell or dirty toilets, these are outliers in an otherwise positive consensus on cleanliness.
The hotel's amenities, such as powerful air conditioning and comfortable beds, also contribute to a pleasant stay. Compliments extend to the hotel's clean architecture and well-applied hygiene practices. Despite some mentions of an older look and simple facilities, the general feedback on cleanliness remains overwhelmingly positive.
Overall, 'Rio Hotel by Bourbon Indaiatuba' meets guest expectations for cleanliness, making it a recommended choice for those valuing a pristine environment during their stay.
Staff
The staff's dedication to service seems to be a strong suit with several guests appreciating the team's remarkable efforts to accommodate needs, such as arranging early breakfast and assisting with luggage. Specific mentions of employees like receptionist Johny and Aline underscore the individual commitment to excellent service that guests can expect.
However, there are occasional mentions of service inconsistencies. Some guests pointed out issues with restaurant service and specific instances of staff being unprepared or inefficient. Despite these setbacks, the general consensus remains positive, focusing on the overall friendly and helpful nature of the hotel's personnel.
Overall, while minor improvements could enhance the guest experience further, the staff's genuine attentiveness and dedication to service stand out as key strengths at the Rio Hotel by Bourbon Indaiatuba Viracopos.
Wi-Fi
However, some reviews indicate a less consistent experience. A few guests faced issues with weak or unreliable internet, mentioning that the WiFi could be spotty at times and not always strong enough. Despite these challenges, the hotel offers free Wi-Fi, striking a balance between cost and benefit for guests seeking a budget-friendly accommodation. Still, for those requiring consistent and robust connectivity, the WiFi service might not always meet expectations.
Gym
Despite the generally positive feedback, there are some areas for improvement. A few reviews mention broken equipment, such as a treadmill and instances where central equipment was under maintenance. There were also occasional reports of missing supplies, likely due to ordering issues. Nevertheless, the gym is considered sufficient for a basic workout and is seen as a valuable amenity in a fairly new hotel environment.
Parking
Multiple reviews also commend the hotel's efforts to make parking stress-free with options for both surface and underground parking. Security measures add an extra layer of reassurance for guests leaving their vehicles.
Despite these overwhelmingly positive remarks, there are some mentions of issues, such as cars being covered with pigeon droppings. However, these concerns appear isolated compared to the general satisfaction with the parking facilities. The hotel's strategic location near the airport and the provision of a free airport transfer add further convenience, making it an attractive option for travelers seeking reliable and hassle-free parking.
Family
Although the restaurant/bar service could be more patient with younger guests, the overall service from reception to room is commendable, offering a seamless and fast checkout process. The hotel also welcomes pets, adding an extra layer of convenience for pet-owning families.
However, guests should be aware that space may be limited in some areas and booking two rooms might be necessary for families due to the one-bed-per-room policy. Despite these minor constraints, Rio Hotel remains a great option for family stays, offering a comfortable and affordable environment that's perfect for a brief family vacation.
4 Star
The hotel itself is clean and well-maintained, offering modern rooms and a comfortable, spacious lobby. The staff receives high marks for their attentiveness and exceptional service, particularly at the reception and front desk, which contributes positively to the overall experience.
Despite these positives, several guests expressed disappointment with the hotel not living up to its purported four-star rating. The breakfast had mixed reviews with some finding it good and in line with hotel standards, while others felt it was basic with limited variety. The dinner experience also did not live up to some guests' expectations.
Location seems to be a concern for some, though it’s described as a good transit hotel. Another area needing improvement is the amenities; guests noted the lack of a mini fridge in the rooms and felt that some essential four-star services were missing.
All in all, while Rio Hotel by Bourbon Indaiatuba Viracopos offers good value for money and excellent service in certain aspects, it may fall short for those in search of a comprehensive four-star experience.
Yes, Rio Hotel by Bourbon Indaiatuba has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Rio Hotel by Bourbon Indaiatuba.
No, Rio Hotel by Bourbon Indaiatuba doesn't allow dogs.
Yes, parking facilities are available at Rio Hotel by Bourbon Indaiatuba.
Yes, Rio Hotel by Bourbon Indaiatuba has a gym.
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