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Summary of reviewsStay Inn Hotel enjoys a strategic location that is frequently commended by guests. Positioned near key transport hubs, it offers excellent access and convenience for travelers, whether for short or long stays. Proximity to essential services and being in a safe and welcoming area contributes to a comfortable experience. The hotel provides cozy accommodations, complemented by friendly and attentive staff, which add to its appeal. The facilities, including air conditioning and quality bath linens, further enhance comfort.
The breakfast experience, although mixed in reviews, is generally appreciated for its varied selection that caters to different dietary needs. Guests often praise the good service and pleasant atmosphere. While some guests critique the breakfast for lacking variety and freshness, others are pleasantly surprised by the offerings.
Rooms at Stay Inn Hotel are often noted for their comfort and spaciousness. Many guests find them clean, fresh, and equipped with necessary amenities. Cleanliness is generally praised, although certain areas require improvement. Issues such as small room sizes and bathrooms, unpleasant odors, and outdated furniture are highlighted by some visitors.
Despite mixed reviews on cleanliness, a noticeable portion of guests enjoy clean rooms and organized common areas, with service that complements this atmosphere. Staff interactions are typically positive, many highlighting their friendliness and attentiveness. Specific employees are sometimes noted for exceptional service, creating a warm environment. Although not all experiences are perfect, the overall sentiment towards staff tends to be favorable.
Wi-Fi services are generally satisfactory, providing good speed and stability for many guests. However, inconsistencies such as weak signals and connection failures are noted by some. Parking receives mixed reviews, with convenience and cleanliness appreciated by those who secure a spot, although limitations in space and the uncovered nature of parking present challenges.
Beds receive contrasting feedback, with most guests finding them comfortable, supported by soft pillows and clean bedding. However, some report issues with mattress and pillow quality. The hotel's location adds to its appeal, while its peaceful environment and practical cost-benefit ratio make it a commendable choice for budget-conscious travelers. Despite areas for improvement, Stay Inn Hotel provides a straightforward option for visitors seeking comfort and practicality. Show more
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Categories
Hotel with Parking
Includes parking for its guests.
Family Friendly Hotel
Business Hotel
Accessible Hotel
3-Star Hotel
Room Types
Single RoomProviding free toiletries, this single room includes a private bathroom with a shower. The air-conditioned single room provides a flat-screen TV with satellite channels, a minibar, a wardrobe, a tiled floor as well as city views.
Standard Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower. The air-conditioned twin room offers a flat-screen TV with satellite channels, a minibar, a wardrobe, a tiled floor as well as city views. The unit has 2 beds.
Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a shower. The air-conditioned triple room features a flat-screen TV with satellite channels, a minibar, a wardrobe, a tiled floor as well as city views. The unit has 2 beds.
Double RoomOffering free toiletries, this double room includes a private bathroom with a shower. The air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a wardrobe, a tiled floor as well as city views. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Stay Inn Hotel benefits from a strategic and very convenient location, frequently highlighted by guests as one of its main advantages. Positioned near key transport hubs like the airport and bus station, the hotel provides excellent access for travelers, whether they are just passing through or planning a longer stay. Its proximity to essential services, such as supermarkets, pharmacies, and restaurants, enhances the convenience of the location, making it an ideal choice for guests seeking ease and accessibility during their visit.
Guests often commend the hotel for being in a safe and welcoming area, which contributes positively to their overall experience. A comfortable and peaceful environment, coupled with clean and spacious rooms, further adds to the hotel's appeal. While some mixed reviews exist regarding service and cleanliness, many visitors appreciate the very cozy accommodations and commend the friendly and attentive staff.
Additionally, the hotel is noted for offering good facilities, including air conditioning and quality bath linens, which contribute to the comfort of the stays. Despite some drawbacks mentioned, such as the distance from certain local points of interest, the Stay Inn Hotel remains a preferred choice for those valuing good location and appealing daily rates. Overall, it meets the needs of travelers seeking convenience and relaxation in Imperatriz.
Breakfast
The breakfast experience at Stay Inn Hotel has garnered mixed reviews. Positive comments highlight the diverse options available, with many praising a varied and plentiful selection that caters to different dietary needs, including dishes prepared in olive oil for those with lactose intolerance. Guests also appreciated the good service and a pleasant atmosphere during breakfast time. However, some reviews express dissatisfaction, noting a lack of variety, issues with food temperature and freshness, and cramped spaces for dining. Several guests found the breakfast pricing to be steep compared to what was offered, with complaints about limited options and inconsistent replenishment. Despite some critical notes, the breakfast generally receives commendations for its variety, leaving a few travelers pleasantly surprised with their morning meal experience at the hotel's restaurant.
Rooms
Stay Inn Hotel offers a mix of experiences when it comes to room accommodations. Many guests highlight the comfort of the rooms, often praising the spaciousness and the comfort of the beds, which ensures a good night's sleep. Cleanliness is frequently noted as a strong point, with numerous guests mentioning the rooms as very clean, fresh, and cozy. The hotel rooms are well-equipped, featuring amenities such as air conditioning, a minibar, and a television, contributing positively to the overall experience.
Despite these positive notes, there are a few areas for improvement. Some guests have found the size of the rooms to be cramped or small, with small bathrooms where sinks are sometimes positioned outside. Several reviews point to issues with cleanliness, including instances of unpleasant odors and uncleaned linens upon arrival. There is also mention of outdated or broken furniture detracting from the overall appearance of the rooms.
Overall, while Stay Inn Hotel provides a comfortable and well-located option for many travelers, attention to detail in cleanliness and room maintenance could enhance the guest experience significantly. The hotel shines in terms of comfort and basic amenities, but further improvements could elevate the overall impression among its visitors.
Beds
At Stay Inn Hotel, guests have shared mixed impressions regarding the beds, though there are several positive notes. Many reviews highlight that the beds are quite comfortable, with some guests describing them as cozy, complimenting the presence of soft pillows and fresh, clean bedding. The hotel's clean environment and attentive staff also contribute to a welcoming stay, enhancing the overall comfort. However, there are contrasting opinions where some guests found the beds and pillows lacking in comfort, citing issues with hard or old mattresses and poor pillow quality. Despite these concerns, Stay Inn is appreciated for its excellent location with a view of a busy avenue, which adds to the hotel’s appeal for many visitors. The emphasis on comfort, cleanliness, and value for money are key positives that stand out in the reviews.
Cleanliness
Stay Inn Hotel presents a mixed bag when it comes to cleanliness, with guest reviews highlighting both positive and negative aspects. For those who have experienced favorable conditions, the hotel provides clean and airy rooms, with some guests describing the cleanliness as excellent and the establishment organized and very clean. The staff complements this positive atmosphere with polite service, contributing to a pleasant experience for those staying at the hotel.
However, there are significant concerns raised by several guests regarding cleanliness standards throughout the property. Rooms and common areas have been reported as not meeting expectations, with instances of poor cleaning leaving rooms unkempt upon arrival. Complaints include stained towels, dirty bathrooms with mold and grime, and facilities that are not properly sanitized. Disturbingly, the presence of tiny cockroaches and a strong smell of sewage in some bathrooms has been noted, detracting from the overall guest experience.
Despite the pockets of commendable cleanliness, improvement is essential for Stay Inn Hotel to consistently deliver a hygienic environment. While some areas shine with visible cleanliness, there remains an evident need for thorough attention to detail and consistent upkeep in others.
Staff
The staff at Stay Inn Hotel receive a blend of reviews, with many highlighting their friendliness, helpfulness, and attentiveness. Numerous guests emphasize the courtesy and politeness of the reception and restaurant teams, often pointing out specific individuals like Marcelo and Luciana for their exceptional service. This suggests that certain team members excel in creating a warm and welcoming environment. However, not all experiences are positive; some visitors report less favorable interactions, describing certain staff as unwelcoming and inattentive. Despite these concerns, the overall sentiment tends to lean towards a positive staff experience, with many noting the employees' helpful nature and commitment to maintaining a pleasant and clean environment. For those prioritizing friendly and attentive service, Stay Inn Hotel offers more positive experiences than negative ones.
Wi-Fi
The Stay Inn Hotel offers a range of experiences when it comes to internet connectivity. Many guests found the Wi-Fi service satisfactory, with some appreciating the good speed and stable connection during their stay. For those who prioritize staying connected, these reviews suggest that accessing the internet is generally possible, with some noting that the Wi-Fi works as expected. However, feedback also indicates there are inconsistencies; several guests experienced difficulties, including weak signals and challenges in connecting their devices. In some instances, the connection was reportedly prone to failure and slow speeds. Overall, while the Wi-Fi service at Stay Inn Hotel may suffice for basic needs, potential visitors should be prepared for occasional disruptions.
Parking
Stay Inn Hotel presents a mixed bag when it comes to parking. Many guests appreciate the convenience and ease of having private and ample parking, describing the availability as a highlight of the hotel. The new structure and cleanliness of the parking area further enhance its appeal for those who are able to secure a spot. However, challenges arise due to the limited number of spaces available compared to the number of guests, which results in some having to park further away from the hotel. The situation is compounded by the hotel hosting a rotating parking system, which may be inadequate for all visitors. Additionally, the uncovered nature of the parking area may not be ideal for everyone. Despite these limitations, those who manage to secure a parking spot find the experience satisfactory.
3 Star
Stay Inn Hotel offers a practical and economical option for travelers, consistently receiving praise for its great cost-benefit ratio. Many guests highlight the hotel's ability to provide satisfactory accommodations at a reasonable price. Known for its peaceful atmosphere, it caters well to those passing through the city who require basic amenities without the need for extravagant features.
While some reviews mention that the facilities could benefit from modernization and better maintenance, the hotel delivers on essential services comparable to well-known budget chains like Ibis. Overall, Stay Inn Hotel is a commendable choice for budget-conscious travelers seeking straightforward lodging.
No, Stay Inn Hotel doesn't have any pool.
No, a spa isn't available at Stay Inn Hotel.
No, Stay Inn Hotel doesn't allow dogs.
Yes, parking facilities are available at Stay Inn Hotel.